Federal Court Rejects Unconscionable Conduct Claim

FEDERAL COURT OF AUSTRALIA

[COMPANY] v [COMPANY] [2019] FCA 2170 File number: NSD 2304 of 2017

Judge: MARKOVIC J

Date of judgment: 20 December 2019

Catchwords: CONSUMER LAW – application pursuant to s 21 of Sch 2 of the Competition and Consumer Act 2010 (Cth) (ACL) – where applicants provided security for [COMPANY] guarantee provided under lease between a related company and the respondents – where respondents called on [COMPANY] guarantee prior to entry into deed of settlement and release – whether applicants can rely on s 21 in the circumstances – whether respondents engaged in unconscionable conduct in calling on [COMPANY] guarantee – application dismissed CONSUMER LAW – application pursuant to s 20 of the ACL – where respondents received and retained moneys provided after [COMPANY] guarantee called – whether respondents acted unconscionably – whether respondents unjustly enriched at the expense of the applicants – application dismissed

Legislation: Competition and Consumer Act 2010 (Cth) Sch 2, ss 20, 21

Cases cited: Australian Competition and Consumer Commission v C G Berbatis Holdings Pty Ltd (2003) 214 CLR 51 [COMPANY] v [COMPANY] (in liquidation) (1978) 141 CLR 335 Cargill International SA v Bangladesh Sugar and Food Industries Corp [1996] 4 All ER 563; 2 Lloyd's Rep 524 Clough Engineering Ltd v Oil and Natural Gas Corporation Ltd (2008) 249 ALR 458; [2008] FCAFC 136 Ideas Plus Investments Ltd v National Australia Bank Ltd (2006) 32 WAR 467 [COMPANY] v [NAME] (2002) 122 FCR 110 O'Sullivan v National Australia Bank Ltd [1998] NSWSC 303 Paciocco v Australia and New Zealand Banking Group Ltd (2015) 236 FCR 199 [COMPANY] v [COMPANY] (No 3) [2016] FCA 733 Wong v Huisman [2010] QSC 192 Wood Hall Ltd v Pipeline Authority (1979) 141 CLR 443

Date of hearing: 11-12 April 2019

Date of last submissions: 26 April 2019 (Applicants) 30 April 2019 (Respondents)

Registry: New South Wales

Division: General Division

National Practice Area: Commercial and Corporations

Sub-area: Regulator and Consumer Protection

Category: Catchwords

Number of paragraphs: 219

Counsel for the Applicants: [redacted]

Solicitor for the Applicants: [redacted]

Counsel for the Respondents: [redacted]

Solicitor for the Respondents: [redacted]

BETWEEN: [COMPANY] [PHONE] [COMPANY] [PHONE] [NAME] Applicant

AND: [COMPANY] [PHONE] [COMPANY] [PHONE] [NAME] Respondent

JUDGE: MARKOVIC J DATE OF ORDER: 20 December 2019

THE COURT ORDERS THAT:

1. Paragraph 1 of the originating application filed on 29 December 2017 is dismissed.

2. Grant leave to the parties to file and serve submissions, not exceeding two pages in length, on the question of costs of the proceeding by 31 January 2020.

3. If submissions are filed in accordance with Order 2 and neither of the parties requests that there be an oral hearing, the issue of costs of the proceeding will be determined on the papers.

4. If no submissions are filed in accordance with Order 2 the following order be made with effect from 31 January 2020: (a) the applicants pay the respondents' costs of the proceeding. Note: Entry of orders is dealt with in Rule 39.32 of the Federal Court Rules 2011.

REASONS FOR JUDGMENT

MARKOVIC J: 1 This proceeding arises out of the lease (Lease) of premises located at ground floor and mezzanine level, 25 Bligh St, Sydney (Premises) to [COMPANY] (in liquidation) ([NAME] appointed) ([NAME]). A restaurant known as the "[NAME]" was operated from the Premises by [NAME]. The respondents, [COMPANY] ([NAME]) and [COMPANY] ([NAME]), are the landlords of the Premises. 2 The applicants, [COMPANY] as trustee for [COMPANY] ([NAME]) and [COMPANY] ([NAME]), provided security for, among other things, a [COMPANY] guarantee issued by the [COMPANY] of Australia ([NAME]) in support of the Lease. On 16 December 2016, in circumstances more fully described below, the respondents called on [COMPANY] guarantee. 3 The applicants allege that in calling on [COMPANY] guarantee the respondents engaged in unconscionable conduct within the meaning of ss 20 and 21 of the Australian Consumer Law, being Sch 2 to the Competition and Consumer Act 2010 (Cth) (ACL) as a result of which they have suffered loss and damage and the respondents have been unjustly enriched. The applicants claim damages pursuant to ss 236 and 237 of the ACL.

material before the court 4 Before turning to consider the facts I note that the parties provided the Court with a court book comprising some 3,000 pages. However, they ultimately tendered or sought to tender only some of that material. That was done in two stages: a number of documents were tendered during the course of the hearing; and following the conclusion of the hearing, together with post-hearing submissions going to [NAME] issues, the parties provided lists of additional documents they sought to tender. Save for three documents, the admissibility of which was the subject of oral argument which I address below at [130]-[140], the documents included on those lists were admitted as exhibits.

facts

[COMPANY] 5 [NAME] is a director of each of [NAME]. He is also a chartered accountant and partner in the international accounting firm known as [NAME]. 6 [NAME] and his family have been involved in the hospitality and hotel business for many years and were involved with each of the venues that became assets of [COMPANY] (referred to as the [COMPANY]) on 13 August 2014. Prior to that date the [COMPANY] was an amalgamation of various entities and venues, all of which were controlled by [NAME] and his son, [NAME]. 7 On 13 August 2014 the [COMPANY] acquired the [COMPANY] ([COMPANY]) and, as a result, the control of [COMPANY] and [NAME], which became part of the [COMPANY]. The funds used to acquire [COMPANY] and the assets of the [COMPANY] were provided by [COMPANY] as security trustee for [COMPANY] and [COMPANY] (Senior Lenders). 8 By June 2016 the [COMPANY] consisted of 42 companies, of which 17 companies (Operating Companies) each owned and operated a single venue being either a hotel, wine bar or restaurant. 9 [COMPANY] ([COMPANY]) acted as the treasury company for the [COMPANY]. [NAME] has been a director of [COMPANY] since 15 April 2011 and on 1 February 2012 [NAME] became a non-executive director of [COMPANY]. 10 [NAME] was a secured creditor of [NAME] (Australia) [COMPANY] (administrators appointed) ([NAME] appointed) and other entities within the [COMPANY] including [NAME]. [NAME] had, for its benefit and the benefit of other parties (Noteholders), a general security agreement over the assets of each of the companies in the [COMPANY] including [NAME]. 11 On 18 December 2015 [NAME] entered into an inter-creditor deed with other secured creditors of the [COMPANY], one effect of which was to rank the security interest of the Senior Lenders ahead of that of [NAME] and the Noteholders.

[NAME] 12 [NAME] is the sole director and secretary of each of [NAME] and [COMPANY] ([NAME]), a wholly owned subsidiary of [NAME]. [NAME] is the director of finance and operations at [NAME]. [NAME] is an employee of [NAME] but holds the title "General Manager, [NAME]". 13 [NAME] provides property management services to companies in the [COMPANY], including [NAME]. Those services include organising leases and memoranda, dilapidation reports and make-good reports; collecting rent; corresponding with tenants and building managers; handling lease disputes; and the other day-to-day activities that a landlord needs to perform to manage a commercial property. There is no written management services agreement between [NAME] and the respondents. 14 [NAME] is away from Sydney for about six months every year. He is most involved in the respondents' operations when he is in Sydney. [NAME] guides the respondents' business plans and growth strategies and provides [NAME] with instructions about the outcomes he would like the respondents to achieve. 15 As director finance and operations, [NAME] is responsible for the day-to-day operation of [NAME] in the provision by it of property management services to the respondents and, in effect, responsible for the respondents' day-to-day operations. According to [NAME] is responsible for creating and implementing plans, policies and tactics to manage and resolve accounting, legal, insolvency and back-office issues, and if necessary, contesting any legal issues. This includes liaising with external accountants, lawyers and insolvency practitioners on behalf of the respondents as required. While not documented, [NAME] has delegated the role of managing and resolving the respondents' legal, accounting, insolvency and back-office issues to [NAME]. 16 [NAME] said that, in addition to his duties at [NAME], he contributes to growing the respondents' business which includes formulating and implementing business plans and growth strategies. 17 [NAME] is responsible for developing and implementing policies and plans to grow and manage the respondents' investments. [NAME] gives [NAME] wide discretion to implement the policies and plans that he believes will achieve the best investment results for the respondents. 18 [NAME], with other employees of [NAME], in [NAME], develops and implements methods to achieve [NAME]'s business plans and growth strategies and to meet his desired outcomes. [NAME] said that he has wide discretion about how to do those things. While he defers questions of large capital expenditure to [NAME], he is otherwise authorised by [NAME] to run and operate the respondents' business and to manage its properties.

The Lease and the provision of [COMPANY] guarantee 19 On 1 March 2008 [NAME] as landlord and [NAME] as tenant entered into the Lease. [NAME] owned and operated a restaurant called the [NAME] from the Premises ([NAME]). The Lease was for a term of 10 years commencing on 1 March 2008, with an option for a further 10 year term. The Lease relevantly provided: (1) in cl 12.1 "Right of re-entry" that the following were events of default: … (e) the Tenant (being a company): … (iv) is placed under official management; or (v) has a [NAME] or manager of any of its assets appointed; or … (2) in cl 12.4 "Landlord's rights of damages" that: In addition to the right of the Landlord to·re-enter the Premises after breach by the Tenant of this Lease, and any other rights and remedies of the Landlord, the Landlord may sue the Tenant for damages for loss of the benefits which performance of this Lease by the Tenant would have conferred on the Landlord. (3) in cl 19 "[COMPANY] guarantee" that: 19.1 Issue of [COMPANY] On or before the signing of this Lease the Tenant must cause an unconditional [COMPANY] guarantee in a form acceptable to the Landlord issued by an [COMPANY] ([COMPANY] guarantee) for the sum set out in Item 18 in favour of the Landlord to be provided to the Landlord to secure the performance by the Tenant of its obligations under this Lease. [COMPANY] guarantee must not specify any expiry date. 19.2 Entitlement on default If an event of default occurs, the Landlord may, without Notice to the Tenant, call up [COMPANY] guarantee in whole or part. The amount claimable by the Landlord will include, without limitation the amount of any consequential loss, damage or expense incurred by the Landlord in respect to the event of default. … (4) in Item 18 of annexure A to the Lease, which set out a summary of particulars, for a [COMPANY] guarantee in the sum of $75,000 to be provided. 20 On 22 October 2012 the Lease was amended by a variation of lease as a consequence of which item 18 of annexure A to the Lease was varied so that, relevantly, on and from 1 September 2012 a [COMPANY] guarantee in the sum of $100,000 was to be provided. 21 On 24 December 2012 the [NAME] issued a [COMPANY] guarantee in the sum of $100,000 in favour of the respondents ([NAME]). This was prior to acquisition of [NAME] by the [COMPANY]. The [NAME] was addressed to the respondents and was expressed to be security for the obligations of [NAME], defined as the Customer. It was to continue until one of the following events occurred: the [NAME] received written notification from the respondents that it was no longer required, it was returned to the [NAME]; or upon payment by the [NAME] to the respondents of the whole of the guaranteed amount or such lesser amount as required by the respondents. Relevantly, it provided that: [NAME]] notify the [[NAME]] in writing that it requires payment to be made to it of the whole or any part or parts of the Guaranteed Amount, it is unconditionally agreed that such payment will be made to [NAME]] forthwith without further reference to the Customer and notwithstanding any notice given by the Customer to the [[NAME]] not to pay same. The [[NAME]] reserves the right to require proof of identity of any person acting on behalf of [NAME]] and to confirm the authenticity of the written notification of [NAME]] before making payment to [NAME]].

Facility agreement with the [NAME] 22 On or about 8 August 2014 the [COMPANY] entered into a facility agreement with the [NAME] for a sum of $8,050,000 ([NAME]) which was subsequently amended by deed dated 3 October 2014. 23 On 3 October 2014, pursuant to the [NAME] as amended, [NAME] executed guarantees of the obligations of each of the companies in the [COMPANY] to the [NAME]. [NAME]'s obligations to the [NAME] under the guarantee were secured by a [NAME] property mortgage dated 3 October 2014 granted by it over a rural property located in Murringo, NSW. The [NAME] provided [COMPANY] guarantees in support of the leases executed by each of the Operating Companies, including, as set out at [21] above, [NAME].

External administration of companies in the [COMPANY] 24 From March 2016 the [COMPANY] was involved in discussions with the Senior Lenders about the restructuring of its debt. On 28 June 2016 the Senior Lenders appointed [NAME] and [NAME] of [NAME] as the joint and several [NAME] of each of the companies in the [COMPANY], including [NAME] ([NAME]). On 14 May 2018 the [NAME] retired as [NAME] of [NAME]. 25 As the Senior Lenders did not have security over the leasehold interests of the Operating Companies, in the case of [NAME] the [NAME] were appointed over all of its assets other than its leasehold interest in the Premises. 26 Also on 28 June 2016: (1) the directors of each of the companies in the [COMPANY] appointed [NAME] and [NAME] of [NAME] as joint and several voluntary administrators (Administrators) of each of the companies in the [COMPANY], including [NAME]; and (2) the [NAME] and Administrators entered into an agreement which provided, amongst other things, that the [NAME] were responsible for the day-to-day operation of each "[COMPANY]" which included [NAME] and the process of selling or disposing of the property of, relevantly, [NAME]. 27 The convening period for [NAME] was extended on at least two occasions and the voluntary administration of [NAME] came to an end on 11 April 2017 when its creditors voted to appoint [NAME] and [NAME] as liquidators (Liquidators). 28 From the date of their appointment the [NAME] traded the businesses owned by each of the Operating Companies, including [NAME], and each Operating Company (except the owner of the [NAME]) continued to occupy its respective premises until business sale agreements for its assets were exchanged. To assist them in running the businesses owned and operated by the Operating Companies, the [NAME] engaged the executive directors and most of the managers of the various [COMPANY] companies and retained most of the staff. 29 In about August 2016 the [NAME] commenced a sale process for the businesses of the [COMPANY]. Details of that process were not provided to or discussed with [NAME]. [NAME], one of the [NAME], gave evidence about the sale process. He said that the [NAME]' capacity to recover the value in the businesses depended on the landlords of each property agreeing to assign the existing lease to a purchaser or agreeing to enter into a new lease with a purchaser. 30 During the sale process the directors of the companies in the [COMPANY] submitted three proposals for a pooled deed of company arrangement and incorporated a company, [COMPANY] ([NAME]), which submitted a number of offers to acquire various combinations of venues.

The [NAME]' early dealings with the respondents and attempts to sell [NAME] 31 Initially, [NAME] and [NAME], a director at [NAME], dealt with [NAME] and [NAME] of [NAME], who [NAME] understood represented [NAME] as landlord. They first met with [NAME] and [NAME] in early July 2016, and during July and August 2016 negotiated variations to the Lease which the respondents required. 32 According to [NAME], between around 29 June 2016 and 17 October 2016 [NAME] and [NAME] worked with the [NAME] to identify a replacement or new tenant for the Premises and during that time kept [NAME] informed about developments in the receivership. 33 On 29 August 2016 [NAME] attended a meeting with [NAME] and [NAME]. [NAME] said that later that day he was notified by the [NAME] that it had received correspondence putting it on notice that the respondents intended to terminate the Lease. 34 On 30 August 2016 [NAME] ([NAME]), the solicitors for the respondents, wrote to the [NAME] informing it that [NAME] was in breach of cl 12.1(e)(v) of the Lease because of the appointment of the [NAME] and, relevantly, notifying the [NAME] of their clients' intention to terminate the Lease effective from 7 September 2016. 35 On 31 August 2016 [NAME] sent an email to [NAME], copied to [NAME] and [NAME], in which he thanked [NAME] for his time earlier in the week and noted that "[o]n the basis that [NAME] will remove the demolition clause in the [Lease] and offer an extended 5 year option" the [NAME] were prepared to accept the terms offered. [NAME] then set out a summary of "the commercial terms for a variation of the [Lease]". [NAME] responded by email dated 2 September 2016 thanking [NAME] for the information and noting that they would "be taking it up with the owners Monday". 36 On 6 September 2016: (1) [NAME] sent a further email to [NAME] and [NAME], copied to [NAME], in which he noted that he had left the matter with [NAME] to finalise; (2) [NAME] of [COMPANY], the [NAME]' appointed sales agents and advisers, informed [NAME] by email that he had spoken with [NAME] who had confirmed that they were "happy with the proposal and happy for [COMPANY] to try to secure them a tenant through [its] sales process". [NAME] understood the reference by [NAME] to "our proposal" was a reference to the agreed terms set out in [NAME]'s email of 31 August 2016 and that the reference to "they" was a reference to the owners of [NAME]; and (3) [NAME] responded to [NAME]'s email noting that he had had a similar discussion with [NAME] that evening. 37 [NAME] instructed the [NAME]' solicitors, Herbert Smith Freehills ([NAME]), to prepare documentation allowing for the variation and assignment of the Lease. [NAME] provided the documentation on 8 September 2016. The [NAME]' online data-room for the sales process, which had information for potential purchasers of the businesses of the [COMPANY], including the indicative terms on which landlords were willing to transfer their leases as part of the sale of the businesses conducted at each venue, was updated to reflect the terms agreed with the respondents. 38 On 27 September 2016 [NAME] provided [NAME] and [NAME] with a confidential update on the sales campaign for the [COMPANY] portfolio. 39 By mid-October 2016 [NAME] had identified [COMPANY] (Dixon) as the preferred purchaser of seven of the 17 venues operated by the [COMPANY], including [NAME]. 40 On 17 October 2016: (1) [NAME] and [NAME] met with Dixon and, among others, representatives of the [NAME]; and (2) [NAME] sent an email to [NAME] in which he thanked him for meeting with Dixon, noted that the [NAME] were working on "transitioning the business under a licence to [Dixon]" and asked that [NAME] provide his "'in principle' consent by 19 October 2016 that [Dixon] is a suitable tenant and that [NAME] would be prepared to assign the [Lease] including the variations as previously discussed". A copy of the email was forwarded to [NAME] by [NAME]. 41 As a result of the meeting referred to in the preceding paragraph, [NAME] understood that Dixon proposed to replace [NAME] with a "gastro pub". [NAME] did not consider that Dixon's proposal reflected the standing of the building or that it was in keeping with the quality and location of the Premises and believed that the proposed use of the Premises was inconsistent with the terms of the Lease. [NAME] had informed [NAME] that he was not happy with Dixon as a tenant, that he wished to explore options for the respondents without the [NAME] and that he would not agree to allow the Premises to be transformed from a high-end fine-dining restaurant into a "gastro pub". For those reasons, [NAME] considered that Dixon was not a suitable tenant for the Premises 42 [NAME]'s evidence was to the same effect. He said that in about mid-October he learnt from [NAME] or [NAME] that the [NAME]' preferred new tenant was Dixon and that it proposed to set up a gastro pub in the Premises. [NAME] described the building at [ADDRESS], Sydney, in which the Premises are located, as the respondents' most important and valuable property and a significant high-rise tower in which over 95% of the rental income is generated from leasing the office space. [NAME] said that the Premises, where [NAME] is located, is a very desirable site with outside seating which people entering the building must walk past. [NAME] believed setting up a "gastro pub" in the Premises would make the office space less desirable, undermine the respondents' ability to let the office space and put at risk 95% of the rental income generated by the building. He strongly opposed the idea and informed [NAME] accordingly. 43 At that point [NAME] came to believe that the failure of [NAME], the receivership and the future tenancy of the Premises would be contentious and could have legal implications. [NAME] thus decided that [NAME] should manage all of the day-to-day issues connected with the receivership of [NAME]. 44 Upon becoming involved in the issues surrounding the receivership of [NAME] and taking over the management of the relationship with the [NAME] and the Administrators, [NAME] reviewed the records to acquaint himself with the dealings between the respondents and the [NAME]. He became aware that the [NAME] had continued to pay the rent, albeit not always on the first day of each month as required by the terms of the Lease.

Termination of the Lease 45 On 18 October 2016: (1) [NAME] notified [NAME], the [NAME] and the Administrators that [NAME] was in breach of the Lease by reason of the appointment of the [NAME] and that the Lease was terminated effective 5 pm on 1 November 2016; and (2) [NAME] notified the [NAME] that all future correspondence should be directed to him and in a letter of the same date informed the [NAME] that the terms of the proposed assignment to Dixon were "wholly unacceptable to [NAME]]" and set out the reasons why that was so, principally because of the nature of Dixon's intended business at the Premises and the resulting change in use. The letter concluded: The [NAME] made it clear to us in the meeting yesterday that Dixon's offer to take over seven of the operations of the [COMPANY], including [NAME], is by far the best offer received. Further, the [NAME] advised that they do not expect a better offer to eventuate. As Dixon's plan for the space is an unacceptable change of use, the Landlord has lost faith in the [NAME] ability to finalise a sale acceptable to the Landlord.

Accordingly, the Landlord has no option but to terminate the Lease (in accordance with its rights under clause 12.1 of the Lease) so that it may prospect for a suitable operator for the space. Subsequent to the appointment of the [NAME], officers of the Landlord have impressed upon officers of the [NAME] the importance of locating an operator compatible with the use of the premises. The importance of the operator's offering cannot be overstated. [NAME] cannot recall any conversations of the nature referred to by [NAME] in the final paragraph of his letter and does not recall such statements having been made by [NAME] or any other representatives of [NAME]. 46 On 19 October 2016 [NAME] informed the [NAME], as a matter of courtesy, that on the preceding day it had notified [NAME], its [NAME] and Administrators of termination of the Lease effective at 5 pm on 1 November 2016. 47 Notwithstanding the termination of the Lease, the respondents continued to accept rent for the Premises from the [NAME] and to demand and to be paid outgoings. 48 On 15 December 2016 the Lease was removed from the title of the Premises.

Subsequent steps to sell the [NAME] business 49 According to [NAME], after 18 October 2016 [NAME] indicated that it was possible [NAME] would accept Dixon as a tenant and that the respondents would prefer a 12-month [COMPANY] guarantee. According to [NAME], on or about 19 October 2016 he had a conversation with [NAME] to the following effect: [NAME]: [NAME] wasn't right for the Property. We've lost faith in the [NAME]. I don't think you can find us the right tenant for the Property. [NAME]: Stick with us, [NAME]. We want you to attend a [NAME] meeting. KKR really want you to reconsider accepting Dixon. If you don't, we can cure the technical breach under the lease. We are paying rent, so there is no financial default. We require you to attend a [NAME] meeting. [NAME]: Alright, we'll attend. 50 On 20 October 2016 [NAME] and [NAME] attended a meeting with, among others, representatives of [NAME]. On 21 October 2016 [NAME] received a detailed list of queries about Dixon from [NAME]. 51 On 26 October 2016 [NAME] sent a letter to the [NAME] in which he, in effect, rejected Dixon as a tenant for premises. In that letter, among other things, [NAME] said that "Dixon's proposed operation of the Premises would be an unacceptable change in use that is inconsistent with the Lease" and that "Dixon's proposed use would (amongst other things) significantly prejudice [NAME]'] ability to attract high-quality tenants to the Premises". 52 On 26 October 2016, [NAME] received an email from [NAME] indicating that [NAME] and [NAME] may be interested in [NAME] and in entering into a lease for the Premises. [NAME] was aware of [NAME] and [NAME] and their business, [NAME]. 53 On 28 October 2016 [NAME] and [NAME] met with, among others, [NAME] and [NAME]. According to [NAME], the purpose of the meeting was to discuss the possibility that a company within the [NAME] group of companies would enter into a lease for the Premises and maintain [NAME] if the respondents agreed to a new lease. After that meeting, [NAME] was satisfied that [NAME] would be a good tenant for the Premises as it would maintain [NAME] if the respondents agreed to a new lease. 54 On or about 31 October 2016 the Administrators and [NAME] executed a sale agreement for the sale of six venues, not including [NAME], to Dixon (Dixon Sale Agreement). [NAME] understood from the Administrators that the respondents had refused to assign the Lease to Dixon or to enter into a new lease with it. After the execution of the Dixon Sale Agreement, [NAME] was in regular contact with the Administrators and [NAME] in relation to the sale of venues. That was for two reasons: first, he was concerned that all of [COMPANY] guarantees be returned; and secondly, because [NAME] had submitted an offer for some venues, including [NAME]. 55 By 30 November 2016 [NAME] understood that [NAME] had agreed that [NAME] would be an acceptable tenant for the Premises and that the terms of a proposed lease to companies within the [NAME] group were more or less settled. According to [NAME], between 28 October 2016 and 16 December 2016 [NAME], on behalf of the respondents, and [NAME], on behalf of [NAME], negotiated the terms of a lease pursuant to which two companies within the [NAME] group of companies, [COMPANY] and [COMPANY] ([NAME]), would lease the Premises. By 1 December 2016 it seemed to [NAME] that it was likely, although not yet guaranteed, that the [NAME] would take a lease of the Premises. 56 On 1 December 2016 [NAME] sought a meeting with [NAME]. On 2 December 2016 [NAME] telephoned [NAME] and they had a conversation during which [NAME] recalls that [NAME] said words to the following effect: [NAME] would prefer to have [NAME] as the tenant to move in now however [NAME] has offered a $1 million cash incentive. This is not our preferred option because [NAME] is not willing to take possession until after Christmas. If you were willing to pay $500,000 then you can have the premises. I understand that [NAME] is paying $1.5 million so you walk away with $1 million and we keep $500,000 and [NAME] can move in now. In my view the easiest way forward is for the [NAME] sale to occur immediately however the $500,000 needs to be paid to [NAME] immediately otherwise there will be no deal. [NAME] took a note of his conversation with [NAME] which he immediately dictated after the discussion and had typed by a staff member, which includes a record of [NAME]'s comments set out above. In cross-examination [NAME] agreed that his conversation with [NAME] was so heated that he thought it was possible that one day it would result in litigation. 57 [NAME] did not give any evidence in his affidavit about his conversation with [NAME] on 2 December 2016, in cross-examination he: (1) accepted that he said to [NAME] words to the effect that "[NAME] would prefer to have [NAME] as the tenant to move in now", that "however, [NAME] has offered a $1 million cash incentive" and "this is not our preferred option because [NAME] is not willing to take possession until after Christmas"; (2) accepted that he knew that as at 2 December 2016 the [NAME] wanted the [NAME] to take possession before Christmas and assumed that they would be capable of doing so; (3) said that he understood that [NAME] had a critical role in the process because there was no possibility of [NAME] business being sold without a lease; (4) accepted that he said words to the effect that "if you're willing to pay $500,000 then [NAME] can have the Premises" and "I understand that [NAME] is paying $1.5 million". By that latter statement [NAME] understood that the amount of $1.5 m was the purchase price for the [NAME] business from the [NAME] and that he was asking that, of that amount, the [NAME] take $1 m and [NAME] be paid $500,000; (5) said that the idea of the negotiation was that the respondents, specifically [NAME], "had been highly inconvenienced by the receivership, and it was an arrangement whereby [the [NAME]] could walk away, [NAME] could be in place, and we could receive some level of compensation for what I felt was significant amount of time spent on this issue"; (6) understood that the $500,000 to be paid to the respondents would have to be paid simultaneously with the business sale agreement for the [NAME] business and out of the purchase price; (7) denied saying words to the effect that "unless [NAME] is going to be paid there will be no deal" and giving an ultimatum. He said that he and [NAME] spoke about what would be most beneficial for both parties; (8) accepted that [NAME] said words to the effect "you want us to pay $500,000 key money to you", that he responded "yes, we are asking for a payment of $500,000" and that [NAME] had said that "key money" would be illegal. However, [NAME] said that he never responded to the term "key money" and that he did not know what key money was at the time but has subsequently come to understand the concept; and (9) said that [NAME] became quite irate at that point, screamed that he had lost lots of money through [NAME]'s actions already and hung up the phone. 58 [NAME] recalls that on 2 December 2016 he had a further conversation with [NAME] in which [NAME] suggested that the $500,000 [NAME] required could be considered compensation for its losses as a result of the receivership and the time and effort expended by the owners/respondents. [NAME] also recalls a subsequent conversation with [NAME] in which [NAME] indicated that the [NAME] would be prepared to pay $500,000 as compensation. 59 In cross-examination [NAME] was asked to explain what he intended the $500,000 payment would cover. The following exchanges occurred with [NAME]: [NAME]: And was that in the context of you saying the $500,000 can be considered compensation for losses as a result of the receivership and the time and effort expended by the owners? [NAME]: It was – I described it as widely as I could. It was compensation for expenses, losses, the time spent … [NAME]: And what that $500,000 was to cover everything that you could possibly think of that you had incurred under the lease by way of a loss, a damage or an expense? [NAME]: No, that's not the case. The 500,000 together with the settlement agreement together with any amounts that have been paid for rent and so forth. So it was – it was a package deal that included everything, including what was to come. … Her Honour: What do you mean by "that included everything"? [NAME]: So releases under the agreement between the [NAME] and I were hard fought and very strongly negotiated and they were crucial to us agreeing. Her Honour: But you say the $500,000 was partly in payment for the release? [NAME]: Partly in payment for – it just encompassed everything. The time spent on the receivership, the agreements we had to put forward, a release form [NAME] and the [NAME], and the expenses and the loss. 60 [NAME] accepted that as at 2 December 2016 there had been no discussion about the [NAME] and what was to occur in relation to it, and that there had been no threat to call on it as at that date. 61 In relation to the new lease being negotiated with the [NAME] gave the following evidence in cross-examination: [NAME]: Okay. You had, in negotiating the lease with [NAME] and [NAME], insisted on terms which resulted in a significantly increased rent from the rent that [NAME] had been paying? [NAME]: Yes. [NAME]: And the term, the initial term under the lease, was longer than the remaining – than the balance of the term under the [NAME] lease? [NAME]: Yes. [NAME]: And the amount of [COMPANY] guarantee that you were obtaining from [NAME] in the event of the lease was $175,000, as opposed to [COMPANY] guarantee you held of $100,000? [NAME]: I can't recall the exact amount, but I think [COMPANY] guarantee was higher than that. [NAME]: You think it was higher than 175,000? [NAME]: Yes. [NAME]: So there was an – at least in those ways, there was significant benefits in the proposed lease with [NAME] to [NAME]? [NAME]: With the exception of time, yes. Those were more financially beneficial terms than the previous lease. 62 On 9 December 2016 [NAME] became aware that on 8 December 2016 [NAME] as vendor had exchanged a contract for sale of [NAME] ([NAME] Agreement). An email dated 9 December 2016 from [NAME] to, among others, [NAME] was in evidence before me. In that email, [NAME] informed the recipients that "[NAME] has exchanged last night to [NAME]". [NAME]'s email dated 9 December 2016 was a part of an email chain which included an earlier email dated 7 December 2016 from [NAME] in which he wrote: Hi [NAME] to [NAME]'s note below regarding the [NAME] venue, we confirm: • Contracts are being exchanged on the venue today / tomorrow • The landlord and purchaser have agreed the new lease agreement • Completion is scheduled for 19 December 2016 • I am expecting a call from [NAME]'s HR manager to discuss the employment of [NAME] staff following exchange • I was proposing to introduce you to [NAME]'s HR lead for you to liaise with throughout the process. Please let me know if this creates any issues. I will give you a call once exchange occurs. [NAME] could not recall seeing the earlier email dated 7 December 2016 which notified the scheduled completion date for the sale of [NAME] as 19 December 2016. 63 The [NAME] Agreement provided for the sale of the business carried on at the Premises, ie [NAME], to the [NAME] as Buyer. The other parties to the [NAME] Agreement were [NAME] and [COMPANY] ([NAME] appointed) (administrators appointed) as [NAME], [COMPANY] ([NAME] appointed) (administrators appointed), the [NAME] and the Administrators. The [NAME] Agreement included the following terms: (1) in cl 1.1 "Definitions" the term "[COMPANY]" is defined to mean: [COMPANY] issued by [the [NAME]] in favour of [[NAME]] and [[NAME]] for an amount of $100,000.00 (2) clause 2.1 "Conditions precedent" includes: (a) Clauses 4.1 and 6 do not become binding on the parties and are of no force or effect unless and until: … (2) (grant of new lease) the 'Lease Condition Precedent'; … (5) ([COMPANY]) the '[COMPANY]' have been satisfied or waived in accordance with clause 2.4. … (c) In this clause 2.1: … (2) 'Lease Condition Precedent' means the owner of the Property grants a new lease in respect of the Property to the Buyer on terms satisfactory to the Buyer (acting reasonably); … (5) '[COMPANY]' means the lessor under the Property Lease has confirmed in writing to the relevant [NAME] (a copy of which confirmation has been provided to the Buyer) it will return the original of [COMPANY] held by (or on behalf of) the lessor under the Property Lease at Completion. (3) clause 2.4(b) provided relevantly that the condition in cl 2.1(a)(5), which I will refer to as the [NAME], is for the benefit of the [NAME] and may only be waived by the [NAME] in writing; (4) clause 4.1 provided for the sale of the "Business Assets" on the "Completion Date" in consideration of the Buyer assuming the "Assumed Liabilities" and agreeing to pay the "Purchase Price"; and (5) clause 6 concerned "Completion". 64 There was no evidence that the [NAME] Agreement was provided to [NAME] or any other employee of [NAME] or the respondents. [NAME]'s evidence, which I accept, is that he had nothing to do with the [NAME] Agreement and did not know about it at the time, by which I infer he was unaware of its terms.

The [NAME] 65 [NAME]'s evidence was that he was still concerned that the lease between the respondents and the [NAME] would not proceed. While he did not identify when in time he held that belief, he said that it was "a [NAME] risk in [his] mind". [NAME] said that from about 31 October 2016 the respondents and the [NAME] had had disagreements about the terms of the proposed new lease, particularly in relation to turnover rent. 66 In late November or early December 2016 [NAME] had conversations with [NAME] about calling on the [NAME] due to [NAME]'s default. [NAME] considered that [NAME] had breached the Lease and that the respondents had incurred and were continuing to incur costs and expenses in connection with that breach and the receivership. [NAME] said that he discussed this with [NAME] when he learnt that the [NAME] intended to have the [NAME] returned as a condition of settlement on 19 December 2016. 67 [NAME] recalled that at some point he had a conversation with [NAME] about the [NAME] but does not recall the specific details of that conversation. 68 [NAME] believed that if the negotiations for the proposed new lease with the [NAME] failed the respondents would have large claims for costs and expenses against [NAME] which could not be met by [NAME], including: (1) the loss of rental income as there would be no tenant for the Premises; (2) the fit out of the Premises would be rendered useless without an operator for the restaurant; (3) make-good costs for the Premises which the respondents may have to incur and the cost of fitting out the space for a new tenant; (4) marketing and agent fees to obtain a new tenant; (5) actual expenses comprising legal fees in connection with the breach of the Lease and the receivership and the time spent and invested over the preceding six months by officers and employees acting for the respondents; and (6) potential liability and expense in the event that the [NAME] might sue the respondents because they had somehow acted in a way that caused them loss or damage. 69 [NAME] was also concerned that the settlement between the respondents and the [NAME] would not occur. On 13 December 2016 [NAME] received a draft of the proposed deed between the respondents and the [NAME] which incorporated changes proposed by the [NAME], a number of which he did not agree with. [NAME] said that on 13 December 2016 he spoke with, among others, [NAME] and informed them of his concerns and that on 13 and 15 December 2016 he exchanged emails with [NAME]. 70 [NAME] said that, having regard to the matters set out at [65]-[66] and [67]-[69] above, his reasons for calling on the [NAME] on 16 December 2016 were: (1) the respondents already had claims on [NAME] for external costs and "internal notional costs". He did not know what the total value of those claims might be, but thought that the legal costs were already about $40,000 to $50,000 and that there would be more to come; (2) he had a feel for how much time he and others at [NAME] and [NAME] had spent and were still spending on the receivership and it seemed that they were investing enormous time and energy to resolve a problem caused by [NAME]; (3) there were growing costs that were unknown, since he could not predict with any accuracy the future costs or how much more time and energy [NAME] and the respondents would have to continue to invest in the receivership to achieve a final outcome; and (4) there was a [NAME] possibility that the respondents would lose around $40,000 per month if the proposed new lease fell away and [NAME] left the premises, which could amount to hundreds of thousands of dollars in lost revenue. 71 Accordingly on 16 December 2016 [NAME] decided to cause the respondents to call on the [NAME] by sending a letter to the [NAME]. 72 On 16 December 2016 [NAME] signed a letter addressed to the [NAME] which had been prepared by [NAME], a former employee of [NAME] who held the position of property manager. At the time [NAME] understood that [NAME] had decided to have the respondents claim the [NAME] in connection with the receivership of [NAME], and that this letter was that call on the guarantee. The letter included: With reference to the above [COMPANY] undertaking dated the 24th of December 2012 in the sum of $100,000.00, copy of which I have enclosed, we would like to make a full claim for the total amount of [COMPANY] guarantee being $100,000.00 due to the tenant's default. As a result, kindly have the proceeds paid by cheque. Please be informed that I hereby authorise our Property Manager, [NAME], to pick up the cheque in exchange of the original [COMPANY] guarantee at the [NAME] branch at 48 [ADDRESS] [POSTCODE]. 73 Between 16 December 2016 and 17 January 2017, when the [NAME] paid out the amount due under the [NAME] (see [112] below), [NAME] had no contact with the [NAME]. 74 In cross-examination [NAME]: (1) accepted that: (a) as at 16 December 2016 the [NAME] had paid rent, as he recalled, up to 19 December 2016; (b) there was significant financial benefit to the respondents in completing and entering into the new lease with the [NAME]; (c) on the sale of [NAME] the respondents would receive $500,000; and (d) none of the matters set out at [70] above could have operated on his mind either as at 20 December 2016, the day after the deed of settlement and release had been signed by the [NAME] and delivered with a cheque for $500,000 to [NAME], or as at 17 January 2017, when the [NAME] paid out the [NAME]; (2) agreed that he knew that as at 12 December 2016 [NAME] had received a signed copy of the new lease from the [NAME] and that all he had to do was to have it signed by the respondents and there would be a binding agreement; (3) said that at the time there was "risk floating around between all the parties" and that they "required all pieces of the puzzle to land" by which he meant the respondents' deed of settlement with the [NAME], the new lease, which he accepted they had, and the [NAME] Agreement; (4) said that he was not aware of the arrangements sitting behind the [NAME] but accepted that there was likely to be an arrangement for indemnification of the [NAME]; (5) said it was not the case that he used the [NAME] to obtain money to which he knew he, in a very short period of time, would not be entitled; (6) was emphatic that he had serious concerns that the settlement between the respondents and the [NAME] might not occur (see [69] above); and (7) disagreed both that the only thing that could have possibly caused the transaction between the respondents and the [NAME] to not go ahead was the actions of [NAME] and that there was no serious concern in his mind that the respondents and the [NAME] would not enter into the transaction documents. 75 [NAME] said that he called on the [NAME] on 16 December 2016 because of the difficult relationship he had with the [NAME]. He said that after the respondents terminated the Lease, the [NAME] maintained that the Lease was still on foot and they could cure the technical default, so it was only after [NAME] went through the process of terminating the Lease and having it removed from the title of the Premises, which occurred on 15 December 2016, that he felt sufficiently comfortable that the [NAME] could not rectify the breach and so he called on the [NAME]. He denied that: (1) he called on the [NAME] on 16 December 2016 because there was nothing anybody could do about it at that point; (2) his explanation for calling on the [NAME] was one he had come to with the benefit of hindsight; and (3) at the time he called on it he knew that the respondents were not going to suffer any expense, loss or damage. 76 According to [NAME] on or about 16 December 2016 he was told by [NAME] that the [NAME] wanted to finalise the receivership and one of the things they wanted was the [NAME]. 77 According to [NAME] on 16 December 2016 he had a telephone conversation with [NAME] during the course of which they had an exchange to the following effect: [NAME]: Can we discuss [COMPANY] guarantee? It is an outstanding item. [NAME]: We won't return [COMPANY] guarantee. We will call on it when the sale settles. What made you think we would return [COMPANY] guarantee? It has always been our intention to draw down on it, and we have the right to. A letter from the [NAME] to the respondents dated 19 December 2016 (see [87] below) refers to a conversation between [NAME] and [NAME] on 16 December 2016 and an email from [NAME] to the Administrators dated 19 December 2016 (see [92] below) refers to a conversation which took place "late on Friday". I am satisfied that late on 16 December 2016 [NAME] and [NAME] had a conversation in which [NAME] sought return of the [NAME] and [NAME] informed [NAME] that it would not be returned. 78 [NAME] said that he informed the [NAME] in a conversation with [NAME] on the morning of 19 December 2016 that the respondents had called on the [NAME]. Given the matters set out in the preceding paragraph it is likely that this conversation took place late on 16 December 2016. [NAME]'s version of the conversation is to the following effect: [NAME]: The directors want [COMPANY] back. [NAME]: [COMPANY] has been claimed already. It's ours. I can't do anything about it now, it's too late. If you want us to give $100k to the Directors, you need to make good the difference and tip on another $100k to our agreement. We need to get to that figure. [NAME]: That's nuts. I'm not doing that. You've already cost us millions of dollars. [NAME]: Where do you want to go from here? [NAME] does not recall having a conversation in the terms recorded above and does not recall [NAME] informing him that the [NAME] had already been called on. 79 In cross-examination [NAME] gave evidence that the [NAME] was never discussed with [NAME] and when the issue of its return came to light he told [NAME] that it had been called. He said that he had always assumed the [NAME] was part of what he described as "the package deal" while [NAME] had assumed that it was not. 80 The arrangements that had been struck between the respondents and the [NAME], the [NAME] and the [NAME] and the respondents and the [NAME] were interdependent. However, as at 16 December 2016 there was, on the evidence, no certainty one way or the other that all parts of the transaction would complete. [NAME] aptly described them as pieces of a puzzle. As at 16 December 2016 the puzzle was not complete. While the new lease had been signed by the [NAME], the [NAME] Agreement had been exchanged but not completed and the deed of settlement and release had not been finalised. 81 As at 16 December 2016 [NAME] had the concerns set out at [65]-[66] and [67]-[70] above. There was nothing in any of the evidence before me that displaced [NAME]'s evidence in that regard or that would cause me to conclude that [NAME] did not have those concerns at the time. 82 As set out at [79] above, [NAME] and the [NAME] never discussed the [NAME] prior to it being called on 16 December 2016. The evidence bears that out. It is also apparent that on 16 December 2016 [NAME] became aware that the [NAME] sought the return of the [NAME]. That was the first time [NAME] became aware that was so. That occurred in the conversation which took place on the evening of 16 December 2016 and thus, I infer, after [NAME] had signed the letter addressed to the [NAME] and the call on the [NAME] had been made. [NAME] cannot recall whether [NAME] informed him that the respondents had called on the [NAME] at that time but does not deny that he did. That being so, I would accept that [NAME] did inform [NAME] of that fact. In any event, even on [NAME]'s version of his conversation with [NAME] on 16 December 2016, it is clear that the respondents' and the [NAME]' respective positions on, and assumptions in relation to, the [NAME] and what would happen to it were at odds, it being a matter which had simply not been a part of any discussion or negotiation between those parties.

The Deed of Release 83 The deed to be entered into reflecting the arrangement referred to at [58] above, called a deed of settlement and release (Deed of Release), was the subject of negotiation between the solicitors for the respondents, [NAME], and the solicitors for the [NAME], over the period from about 8 to 19 December 2016. 84 On 16 December 2016 [NAME] provided an amended version of the Deed of Release to [NAME] and asked for confirmation that the Deed of Release was "now agreed". By email sent at 8.35 pm that evening [NAME] confirmed that the Deed of Release was "now in agreed form" and that it could "be put into execution form of signing, with exchange at completion". 85 [NAME] said that he agreed to enter into the Deed of Release with the respondents as he believed that it would result in the sale of [NAME] finally settling and, in accordance with the [NAME] Agreement, assumed that the [NAME] would be returned. Of course [NAME] could have only assumed that to be so until the evening of 16 December 2016. [NAME] also believed that once the Deed of Release had been signed the respondents would have experienced no losses and were receiving a replacement guarantee from the incoming party.

The events of 19 December 2016 86 A number of events took place on 19 December 2016, although the order in which they occurred is not clear. 87 [NAME] sent a letter to [NAME] in which he referred to the Lease, the [NAME], the proposed sale of the business of [NAME] to the [NAME] and his conversation with [NAME] on 16 December 2016 in which [NAME] had informed him that they intended "to make a call on the [[NAME]] at or after completion of the Sale in the amount of $100,000". [NAME]'s letter continued as follows: As I have previously communicated to [NAME], [[NAME]] disputes the [respondent's] entitlement to call on the [[NAME]]. I note that there are no rental arrears under the Lease and that the Lessor has to date failed to articulate any basis upon which it would be entitled to call on the [[NAME]]. [[NAME]] will hold [NAME]] responsible for any loss suffered by [[NAME]] in connection with any improper call on the [[NAME]]. We reserve all rights of [[NAME]], the [NAME] and the Administrators in respect of the Lease, the [[NAME]] and the Premises. In cross-examination [NAME] accepted that at this time he was in a predicament: the [NAME] had signed the [NAME] Agreement which included as a condition precedent the return of the [NAME]; and the respondents had informed him that they were not going to return the [NAME]. 88 By email sent at 9.38 am [NAME] requested an execution copy of the Deed of Release and by email sent at 10.16 am that was provided by [NAME] together with a request that [NAME] confirm that completion would take place at 4.00 pm on that day. 89 By email sent at 10.33 am to [NAME], the solicitor for the [NAME] confirmed that the lease was in a form acceptable to the respondents subject to: 1. settlement of the Business Sales Agreement between your clients and the [NAME]; and 2. execution of the [Deed of Release] between [NAME]], the [NAME] and [COMPANY] (administrators appointed) ([NAME] appointed). 90 By email sent at 11.18 am, [NAME] sought "confirmation in more specific terms" from [NAME]. His email included: Could you please confirm the following on behalf of [NAME]]:

1. You have received the attached executed lease, the Lessee's disclosure statement, the original [COMPANY] guarantee and evidence of current insurances.

2. These documents are satisfactory and meet the Lessor's requirements in relation to the granting of the lease.

3. Provided: a) settlement of the Business Sale Agreement between the Lessee and the [NAME] occurs; and b) the [Deed of Release] between the Landlord, the [NAME] and [COMPANY] (administrators appointed) ([NAME] appointed) is exchanged and you receive $550,000 pursuant to that deed, the Lessor will accept the lease with a commencement date of 19 December 2016 and as soon as practicable, have it executed and registered. 91 By email sent at 11.25 am [NAME] provided the confirmation sought by the [NAME]. 92 At 11.51 am [NAME] sent an email to [NAME], one of the Administrators, which included: Just by way of update, in a discussion with the landlord of [NAME] late on Friday the landlord advised that they would not return [COMPANY] guarantee for [NAME]. [COMPANY] guarantee for [NAME] is a property backed guarantee provided by [NAME], with a limit of $100k. We have advised the landlord that they have no right to draw down on the guarantee because: - There are no rental arrears, and no economic loss to the landlord - There is a new tenant - There is a replacement guarantee in place The landlord has not advised us whether they are planning to draw down on the guarantee nor provided any reason or basis for doing so. [NAME] have written to the landlords solicitors confirming this position, and we will keep you informed as to how these discussions progress. This development will not prevent settlement, as we have the ability to waive the CP in the sale agreement that provides for the return of [COMPANY] guarantee, and we have significant concerns that settlement is in fact not going to happen if there are further delays from today. It may be worth notifying [NAME] of this development and she may wish to correspond with the landlord directly. In cross-examination [NAME] was asked why he included the statement in his email that "[t]he landlord has not advised us whether they are planning to draw down on the guarantee". It was put to [NAME] that he did so because he did not want [NAME] to know that the landlords had stated unequivocally that they were going to call on the [NAME] but [NAME] could not recall if that was so. He said that he did not recall his motivation for using those words, noted that he expressly said that the respondents were refusing to return the [NAME] and surmised that he was hoping to negotiate with the respondents to encourage them not to drawdown on the [NAME]. He said that he was not trying to conceal from anyone the fact that the [NAME] was at risk. It is clear, even on [NAME]'s version of his conversation with [NAME] on the evening of 16 December 2016, that the [NAME] knew at the very least that the respondents intended to call on the [NAME]. However, I accept [NAME]'s evidence that his email to [NAME] was framed as it was because, at that stage he hoped, though his solicitors, to achieve a different outcome. 93 At 12.33 pm [NAME], special counsel at [NAME], lawyers for the Administrators, sent an email to, among others, [NAME] at [NAME], at the time the lawyers for [NAME], (Administrators' Email), which included: In relation to [NAME], completion of that sale is expected to occur today. The administrators have been informed by the [NAME] this morning that the landlord it is not proposing to return [COMPANY] guarantee. The administrators together with the [NAME] do not consider the landlord is able to do this because: • There are no rental arrears, and no economic loss to the landlord. • There is a new tenant. • There is a replacement guarantee which will be provided by the new tenant. The landlord has not advised whether it is planning to draw down on the guarantee nor provided any reason or basis for doing so. [NAME], the solicitors for the [NAME], have written to the landlords solicitors confirming this position. We are instructed to inform you of this development as we understand [COMPANY] guarantees generally have been issued at the request of one or more of the directors or entities associated with them and are secured by property in which the directors have, directly or indirectly, an interest. You therefore may wish to agitate the issue with the landlord directly at the same time as it is being agitated through the external administrations. 94 By email sent at 4.05 pm [NAME] informed [NAME] that they were "presently trying to resolve an issue with respect to execution of the [Deed of Release]" and that until it was resolved, the respondents were "unable to accept the lease with a commencement date of 19 December 2016". 95 It seems that [NAME] had assumed that the execution of the Deed of Release and the proposed new lease could occur without [NAME]. At some point on 19 December 2016 [NAME] was informed by the respondents' lawyers that that was not possible. As [NAME] was not available on 19 December 2016, an issue arose as to how to manage and co-ordinate the settlement going forward. 96 The proposed resolution of that issue which was discussed between the parties' lawyers was for an escrow arrangement to be put in place. In that regard, by email sent at 4.12 pm [NAME] proposed that they would hold and not release the original signed counterparts of the Deed of Release signed by [NAME] and the [NAME] and [COMPANY] cheque for $550,000 (collectively, [NAME]) until they received the original signed counterparts of the Deed of Release and the proposed new lease from the respondents (Respondents' Undertaking). 97 By email sent at 4.26 pm [NAME] informed [NAME] that the respondents would "confirm entry into the new lease upon provision of the [NAME] to [NAME] in accordance with the terms set forth in the undertaking below". They requested that the [NAME]' lawyers confirm that they "agree to the below terms". 98 By email sent at 4.58 pm [NAME] confirmed that the [NAME] were "willing to proceed on the basis of the [NAME] undertaking set out below" and that in order to settle the transaction the [NAME] required confirmation from the respondents "that the new lease has been accepted by [NAME]] and will be signed and registered by [NAME]]". 99 By email sent at 5.01 pm [NAME] confirmed to [NAME] "the position as set out in [[NAME]'s] email at 11:18AM today". 100 By email sent at 5.35 pm [NAME] sought confirmation from the [NAME] that they were happy to proceed to completion on the basis of the Respondents' Undertaking. [NAME] responded noting that the form of undertaking was of no consequence to the [NAME]. Rather, they required confirmation from the respondents that the lease had been accepted and would be registered. 101 The copy of the Deed of Release in evidence before me, signed by [NAME] and [NAME], was not dated. It includes the following terms: (1) clause 2 titled "Payment" provided that: (a) The [NAME] will pay the Payment Amount to [NAME] by [COMPANY] cheque simultaneously on exchange of original executed counterparts. (b) The parties acknowledge and agree that the Payment Amount represents a payment to compensate [NAME] for the internal and external fees and expenses incurred by [NAME] as a result of the Receivership. (c) Payment of the Payment Amount is in full and final settlement of any Dispute. (2) in cl 3 the provision of mutual releases by the [NAME] on the one hand and [NAME] on the other. The release provided by the [NAME], referred to as the "[NAME]", was in the following terms: (a) [NAME], to the extent it is able: (i) jointly and severally releases [NAME] and its Related Persons from any Claim which it has or may have in the future against [NAME] or its Related Persons; and (ii) irrevocably covenants with [NAME] and its Related Persons jointly and severally not to make or bring any Claim against [NAME] or its Related Persons in any jurisdiction, in respect of or arising in whole or in part, either directly or indirectly, out of any Dispute, wherever and whenever arising, whether known or unknown at the time of execution of this deed, whether presently in contemplation of the parties or not and whether arising at common law, in equity, under statute or otherwise (collectively [NAME] or Released Matters). In the [NAME]' counterpart the following was included in handwriting in cl 3(a) after the word "otherwise" and before the words in round brackets: but not including any Dispute relating to [COMPANY] guarantee issued to [NAME] in connection with the lease (3) in cl 5 that the parties to the Deed of Release treat the existence and provisions of the deed and all information provided by any other party under the deed on a without prejudice basis in an attempt to settle or resolve any dispute as confidential information not to be disclosed except in the specified circumstances set out in cl 5(b). 102 [NAME] first became aware that the respondents would not return the [NAME] on 19 December 2016. [NAME] cannot recall whether he became aware of this from [NAME] or via the Administrators' Email (see [93] above).

Subsequent events 103 By letter dated 23 December 2016 [NAME] provided [NAME] with the original signed counterparts of the Deed of Release and a copy of the new lease for the Premises. Their letter included: In accordance with the undertaking given on 19 December 2016, we are now irrevocably authorised to release the [NAME] held in escrow by [NAME] to [COMPANY] and [COMPANY]. We note that our client does not accept the last minute (and without notice) hand written amendment to clause 3(a) of the Deed. The enclosed Deed and Lease are provided to you upon that basis. 104 For the purposes of the proceeding [NAME] provided a concession in the following terms: That the [Deed of Release] in the form executed by the respondents was binding from at the latest 23 December 2016 on all of the parties to it (including [[NAME]]). The effect of the concession is that for the purpose of resolving the issues in dispute between the parties, the Deed of Release signed by the respondents, without the handwritten amendment inserted by the [NAME], is the version of that document which [NAME] accept is binding on the parties to it. 105 [NAME] accepted that as at 23 December 2016 the respondents had received a cheque for $500,000, entered into a new lease on more advantageous terms with the [NAME], received a new guarantee on behalf of the [NAME] for the new lease and no longer had to deal with the [NAME]. 106 On 23 December 2016 [NAME] of [NAME] delivered a letter addressed to the respondents to [NAME]. In that letter [NAME] indicated that it acted for [NAME] and "other related entities" of [NAME]. The letter included: Our instructions are that: l. the Former Lease has been terminated, and there are no rental arrears or other financial obligations owing to you by the Former Lessee; 2. a [COMPANY] guarantee was issued in your favour by the [COMPANY] of Australia in connection with the Former Lease ([COMPANY]); 3. the Former Lessee (by way of its external controllers) has requested the return of [COMPANY]; 4. despite the request, you have not returned [COMPANY]; 5. to the contrary, on or about 16 December 2016, [NAME] (on your behalf) informed [NAME] (one of the Former Lessee's joint and several [NAME]) that you intend to call on [COMPANY]; 6. [NAME], on behalf of the Former Lessee, has (by way of letter to you dated 19 December 2016): (a) disputed your entitlement to call on [COMPANY]; (b) noted your ongoing failure to articulate any basis upon which you would be entitled to call on [COMPANY]; (c) confirmed that the Former Lessee will hold you responsible for any loss suffered by the Former Lessee in connection with any improper call on [COMPANY]; and (d) otherwise reserved all of the Former Lessor's rights in respect of [COMPANY] and the Premises; 7. a new lease of the Premises has been executed in favour of [COMPANY] and [COMPANY] (the Current Lessee); and 8. the Current Lessee has provided a [COMPANY] guarantee in your favour in connection with the new lease. Please confirm, by COB today (23 December 2016), that [COMPANY] has been returned. Otherwise, we too are instructed to demand the immediate return of [COMPANY]. If [COMPANY] has not or will not be returned, and in addition to the exposure you will have to the Former Lessee, our clients will also look to you for damages and loss that they too will suffer in connection with any improper call on [COMPANY]. [NAME] said that it was only by reason of this letter that he first heard of [NAME]. 107 At the time of delivery of the letter referred to in the preceding paragraph [NAME] had a conversation with [NAME] to the following effect: [NAME]: I act for the directors of companies in [COMPANY]. I understand [NAME] has claimed a [COMPANY] guarantee in the [NAME]. The directors want it back. [NAME]: [COMPANY] guarantee has already been claimed. We won't be returning it. [NAME]: I understand. The directors are very upset. Here's a letter. Have a good Christmas. 108 Later on 23 December 2016 [NAME] sent an email to the solicitors for the Administrators and the solicitors for the [NAME] which included: Earlier today, we wrote to [NAME] regarding [COMPANY] guarantee. A copy of our letter is also attached. On delivering the letter, I met briefly with [NAME] who indicated, amongst other things, that: 1. [COMPANY] guarantee was called upon 3 or 4 days ago; and 2. there is an agreement of some kind regarding the lease (to which the [NAME] are a party) and, consistent with its terms, the landlord felt perfectly entitled to call on [COMPANY] guarantee. Our clients are both surprised and disconcerted by these developments, particularly in light of the previous correspondence referred to above. Please immediately provide a copy of the agreement referred to at 1 above so that we may take a coordinated approach to what, on its face, appears to be conduct by the landlord that is entirely inconsistent with the stance that both the [NAME] and the Administrators have taken with respect to [COMPANY] guarantee. 109 By email dated 6 January 2017 [NAME] informed [NAME], among other things that: As has been conveyed to you previously by both the administrators and the [NAME], it is a condition precedent to completion in the relevant BSA's that the relevant landlord(s) agree to the return of the existing [COMPANY] guarantee(s). That condition precedent is able to be waived by the [NAME] and was waived by he [sic] [NAME], through the [NAME], in the case of [NAME]. This was because of a [NAME] apprehension the sale would be lost if the waiver was not given and completion did not occur on the day that it in fact did. We refer to our emails to [NAME] in that regard. … 110 By letter dated 12 January 2017 [NAME] responded to [NAME]' letter dated 23 December 2016. That response relevantly included: Clause 12.1(e) of the Lease provides that it is an event of default if, amongst other things, the Tenant is placed under official management or has a [NAME] or manager of any of its assets appointed. In accordance with clause 12, if an event of default occurs, the Landlord has a contractual right to re-enter the Premises and determine the Lease. Clause 19.2 of the Lease provides that the Landlord may, without notice to the Tenant, call upon [COMPANY] guarantee in whole or in part if an event of default occurs. The Lease was terminated by the Landlord effective 1 November 2016 pursuant to the Termination Letter, a copy of which is attached. The Landlord called upon [COMPANY] guarantee in accordance with the terms of the Lease. [COMPANY] guarantee was claimed by the Landlord in advance of it entering into the deed of settlement and release between the Landlord, the Tenant and [NAME] and [NAME] in their capacity as joint and several [NAME] of the Tenant. The Lease was terminated and the security was called upon as a result of the event of default.

Accordingly, the Landlord will not return [COMPANY] guarantee nor will it account to the Tenant for any moneys received in accordance with its claim on [COMPANY] guarantee. 111 On 17 January 2017 [NAME] wrote to [NAME] seeking "full particulars of any [NAME] loss or damage suffered by [the respondents] in respect of the [Lease]" and requesting those solicitors to indicate how the respondents "intend to apply or account for any proceeds of the [[NAME]]". 112 Also on 17 January 2017 a [COMPANY] cheque for $100,000 was drawn by the [NAME] in the names of [NAME] and on 18 January 2017 a deposit of $100,000 was made into an account in the names of [NAME] held with the National Australia [COMPANY]. 113 On or about 18 January 2017 [NAME] was informed by [NAME] that the [NAME] had paid out the [NAME]. [NAME] understood that the [NAME] had paid $100,000 to the respondents. 114 By letter dated 20 January 2017 the [NAME] demanded payment of the amount paid out by it under the [NAME] from [NAME]. [NAME] did not become aware of this demand until after commencement of this proceeding. 115 On 23 January 2017 [NAME] responded to [NAME]' letter dated 17 January 2017 including that: The Landlord has incurred significant costs as a direct result of the Tenant's default under the Lease. The costs include but are not limited to, legal costs and management costs. In no event will the Landlord account to your client for the moneys received in accordance with its claim on [COMPANY] guarantee as the Lease was terminated and the security was called upon in its entirety to compensate the Landlord for its loss due to the event of default. What's more, your client is [COMPANY] and other (non-specified) related entities of the Tenant. As such, your client has absolutely no authority to demand the return of [COMPANY] guarantee on behalf of the Tenant nor does your client have any right to claim against the Landlord for any [NAME] damages or loss as your client has no connection with, or entitlement to, [COMPANY] guarantee. Those solicitors refused to provide the Deed of Release and correspondence with the [NAME] and their solicitors as requested by [NAME] on the basis that that document and the correspondence were governed by a confidentiality agreement. 116 By email dated 8 February 2017 [NAME] informed [NAME] of [NAME] that: We are instructed as follows in response to your letter dated 23 January 2017: 1. the administrators and [NAME] have previously advised that they do not consider that the landlord was able to validly call on [COMPANY] guarantee because: (a) there were no rental arrears, and no economic loss to the landlord; (b) there was a new tenant; and (c) there was a replacement guarantee provided by the new tenant; 2. the solicitors for the [NAME] have previously written to you confirming the position referred to at 1 above; 3. notwithstanding 1 and 2 above, your recent oblique reference to "significant costs" remains entirely unsubstantiated; and 4. as each of the [NAME] and administrators will no doubt confirm for you, [COMPANY] guarantee was issued at the request of certain of our clients' directors, and is secured by property in which our clients have an interest - accordingly, our clients have suffered loss as a direct consequence of the landlord's conduct. Unless the [NAME] "significant costs" can be substantiated (with supporting evidence) to our clients' satisfaction, they will be left with no alternative but to commence proceedings against the landlord (and others) for the loss suffered as a direct consequence of your clients calling on [COMPANY] guarantee.

Accordingly, whilst reserving all of our clients' rights and without making any admissions, we are instructed to reiterate our previous request for full particulars of the [NAME] "significant costs" with all supporting material. Should you fail to answer this request, we will rely on this and previous correspondence on the question of the costs of court proceedings. Finally, we are not aware that the [NAME] have any objection to the said deed of settlement and release being disclosed to us, subject to any reciprocal confidentiality regime that might be necessary; please let us know what obligations of confidentiality you require before that document can be provided. 117 On 15 February 2017 [NAME] sent a follow-up email to [NAME] of [NAME] seeking a response to his email of 8 February 2017. 118 On 29 March 2017 [NAME] received an email from [NAME], relationship executive [NAME], in which [NAME] confirmed that there had been a claim on the [NAME]. In his email [NAME] also informed [NAME] that: As you know [COMPANY] is obligated to make an immediate payment upon demand and has duly done so. In the absence of direct cash support [COMPANY] has had to establish a loan account to make the necessary payment of $100,000.00. If the loan account is not repaid in full [COMPANY] will need to commence recovery action. Security consists of: … 119 On 4 April 2017 [NAME] sent a further email to [NAME] which included: Our clients need to properly understand, with precision, the loss or damage your clients say they have suffered as a consequence of the event of default under the lease with [NAME]. However, despite all previous requests for information and documentation, our clients have not received any substantive information or documentation to support your clients' position in calling on the relevant [COMPANY] guarantee. Given the information and documentation vacuum - and whilst reserving all rights - our clients cannot begin to understand how any purported loss or damage might total $100,000. Importantly, your clients' conduct (in denying previous requests for information and documentation) must be considered in the context of the [NAME] having repeatedly indicated and confirmed to us that all necessary payments under the lease with [NAME] were made, that the new tenant took the premises on an 'as is' basis, and that the new lease was on better terms and included a guarantee (to replace the guarantee called upon by your clients to the detriment of our clients). Our clients are loathe to incur further legal costs on this matter, particularly given the quantum involved and the losses incurred by our clients to date. However, this is an issue of principle as much as anything else, and we are instructed that our clients will not tolerate any unconscionable or wrongful conduct by your clients. Given your clients' ongoing refusal to act reasonably in providing the information and documentation previously requested, our clients will proceed to make an appropriate court application. 120 [NAME] subsequently commenced proceedings in the Supreme Court of New South Wales seeking orders for preliminary discovery from the respondents. On 18 May 2017 an order was made in that proceeding requiring the respondents to give discovery "of all documents that are or have been in their possession and relate to whether or not [[NAME]] are entitled to make a calm for relief".

Payment of amount owing to the [NAME] 121 According to [NAME], on 12 January 2018 he arranged for [NAME] to pay $114,154.44 to the [NAME] made up of $100,000, being the amount of the [NAME], and $14,154.44, being interest on that amount. That amount was paid by two direct debit transactions of $112,000 and $2,145.55. 122 There were a number of statements of account in evidence which, when considered together, establish that the [NAME] was repaid the amount it paid out on the [NAME] plus interest thereon by [NAME]. Those statements of account were: (1) a [NAME] "Cash Deposit Account Statement" addressed to [NAME] for an account in the name of [NAME] for the period 1 January 2018 to 31 January 2018 which showed the following transactions: (2) a [NAME] statement addressed to the secretary, [NAME] for the period 1 January 2018 to 31 March 2018 for a "Cheque Acct Bearing Interest" in the name of [NAME] which showed the following transactions: (3) a [NAME] "list of transactions" for account "[COMPANY] contingent liability payment account", account type "overdraft cheque account" which showed the following transactions:

The respondents' costs and expenses 123 [NAME] gives extensive evidence of the expenses and costs associated with the administration and receivership of [NAME]. It is not necessary to set that evidence out in any detail. In summary [NAME] says that the respondents incurred both internal and external costs. 124 The internal costs comprise the time [NAME] spent working on the issues arising out of [NAME]'s receivership and administration. [NAME] has undertaken the exercise of estimating the hours spent and allocated a cost by pro-rating his estimated time to his annual salary. In doing so he has calculated both a low estimate and a high estimate. 125 The other internal cost is [NAME]' cost for management of the [NAME] based on 5% of the income for the Premises for each month. The management fee is for collecting rent, paying bills and addressing maintenance issues on the respondents' properties. [NAME] says that: from July to October 2016 the management fees were $7,914.32; in November 2016 the management fee was $1,978.58; in December 2016, when the sum of $500,000 was paid by the [NAME], the management fee was $26,117.64; and on 31 December 2016 [NAME] issued an invoice in the sum of $27,500, inclusive of GST, for work done in addition to collecting rent, paying bills and dealing with maintenance issues and which was an estimate of the time, work and effort expended by [NAME] employees in dealing with the breach of the Lease by [NAME] and the receivership. [NAME] said that this amount was an estimate. That invoice has not been paid because the issue has not been finalised. When it is finalised [NAME] says that [NAME] will issue further invoices to the respondents and they will pay the invoices together. 126 [NAME] also says that as a result of spending time on issues associated with [NAME]'s receivership he was unable to undertake some of his ordinary duties during the period. However, he does not attribute any amount to this. 127 The external costs comprise legal fees for work undertaken by [NAME] and [NAME] and work done by [NAME] for completing interim and final building inspection reports. 128 [NAME]'s summary of the internal and external costs which have been incurred is as follows: 129 [NAME] also estimates that he spent a further 10 to 20 hours on receivership issues between 23 December 2016 and 7 April 2017.

The Assignment Documents 130 [NAME] sought to tender three documents over the opposition of the respondents. They were: deed of assignment apparently dated 8 March 2019 between [NAME] as assignor and [NAME] as assignee signed for and on behalf of [NAME] (Deed of Assignment); execution page for the Deed of Assignment signed for and on behalf of [NAME]; and assignment notice signed for and on behalf of [NAME] by one of the Liquidators, (together, Assignment Documents). 131 I reserved on the question of whether the Assignment Documents should be admitted into evidence. 132 [NAME] did not seek to tender the Assignment Documents as evidence that there had been an effective assignment but as evidence of the state of mind of the [NAME] and their intentions insofar as the risk of double recovery is concerned. In other words, if the Court was to find that the money paid under the [NAME] was [NAME]'s and [NAME]'s money then, based on the Assignment Documents, the Court would be satisfied that it is appropriate to make an order in favour of [NAME]. 133 In opposing the tender, the respondents made the following submissions. 134 First they said that there was nothing in the pleadings which would make the Assignment Documents relevant to an issue in dispute, noting that [NAME] had failed in their application just prior to the hearing to amend their statement of claim to include the purported assignment of the "Chose in Action" as defined in the Deed of Assignment. That included that there was no pleading about the Liquidators' state of mind, an issue which could be defended if raised. 135 Secondly, an issue which arises on the respondents' defence is that [NAME] are not the proper applicants for a cause of action based on unjust enrichment and that the only party who could rely on such a cause of action is the lessee, [NAME], nor are they able to make a claim based on an [NAME] breach of s 21 of the ACL. 136 Thirdly, insofar as [NAME] seek to rely on the Assignment Documents to meet any argument, assuming they were otherwise successful, that there would not be double recovery because [NAME] would not bring a claim, they did not seek to amend to raise that issue in their pleadings, for example by amending their reply to plead the assignment as an answer to [33A] of the respondents' defence. 137 Fourthly, had the assignment been pleaded then the respondents may have challenged its effectiveness. 138 Having considered the parties' submissions, I would uphold the respondents' objection to the tender of the Assignment Documents and reject their tender. That is so because they are not relevant. Based on the pleadings on which the hearing proceeded, the assignment of the "Chose in Action", being [NAME]'s right to receive or recover a debt, demand or damages on a cause of action arising out of or in relation to the Lease, was not raised or in issue. 139 If [NAME] wished to rely on the Assignment Documents to establish any part of their claim against the respondents, it was incumbent on them to set out clearly in their statement of claim or reply how that was so. It is the case that their attempt to amend the statement of claim prior to the hearing to rely on the Deed of Assignment failed, but no further application was made to amend either the statement of claim or the reply in relation to that matter. 140 That [NAME] sought to tender the Assignment Documents on a limited basis, namely as evidence of the Liquidators' state of mind about the "Chose in Action", does not assist. The respondents are entitled to know the case they have to meet. [NAME] cannot overcome an issue clearly raised by the respondents in their defence by the late tender of documents.

the pleaded case 141 In their statement of claim [NAME], among other things, allege that: (1) on or about 16 December 2016, during and notwithstanding the moratorium imposed by s 440F of the Corporations Act 2001 (Cth), the respondents formally called on the [NAME]; (2) by letter dated 19 December 2016 the [NAME] wrote to the respondents noting that there were no arrears or other amounts outstanding to the respondents under the Lease and disputing their entitlement to call on the [NAME]; (3) as at 16 December 2016 the respondents had not suffered loss or damage arising from, or in relation to, the termination of the Lease up to, equal to or exceeding $100,000; (4) on or about 23 December 2016 the respondents and the [NAME] entered into the Deed of Release pursuant to which the respondents received payment of $500,000 plus GST as "compensation for the internal and external fees and expenses incurred by [them] as a result of the receivership"; (5) as at 23 December 2016 the respondents had not suffered loss or damage arising from or in relation to the termination of the Lease; (6) on or about 17 January 2017 in response to the call on the [NAME], the [NAME] paid $100,000 to the respondents; (7) as at 17 January 2017 and at all times thereafter, the respondents had not suffered loss or damage arising from, or in relation to, the termination of the Lease; (8) in circumstances where: (a) the respondents did not suffer loss or damage arising from, or in relation to, the termination of the Lease, to the value of $100,000 or at all but instead unjustly enriched themselves; (b) all amounts due and payable to the respondents under the Lease were paid as and when they fell due by the [NAME]; (c) the respondents obtained better security and overall lease terms by entering into the new lease with the [NAME]; and (d) the respondents received $500,000 under the terms of the Deed of Release, the respondents by calling on the [NAME], failing to withdraw that call after receipt of the moneys under the Deed of Release and before receipt of the proceeds of the [NAME] on 17 January 2017 and retaining the amount paid by the [NAME] under the [NAME], engaged in unconscionable conduct within the meaning of ss 20 and 21 of the ACL; and (9) as a result of the respondents' unconscionable conduct [NAME] have suffered loss and damage and the respondents have been enriched to the detriment of [NAME]. 142 In effect, [NAME] put their case in two ways: (1) in the alternative they say that either as at 16, 20 or, at the latest, 23 December 2016 [NAME] knew that there was a [NAME] likelihood that the respondents would receive the sum of $500,000 and that in making the call on, continuing to demand and not withdrawing the call on the [NAME], the respondents acted unconscionably (s 21 Case); and (2) they say that the moneys received by the respondents from the [NAME] on 17 January 2017 was not the respondents' money and there was no obligation owing in respect of that money as at 17 January 2017 pursuant to which the respondents were entitled to appropriate and retain those moneys. If there was no entitlement as [NAME], the respondents are liable to repay the moneys to their true owner, [NAME] (s 20 case). 143 In summary, the respondents: [redacted] (2) say that if they did engage in such conduct by calling on the [NAME], that conduct was not in connection with the supply or possible supply of goods or services to [NAME] within the meaning of that phrase in s 21(1) of the ACL; and (3) say that further and in the alternative, in the circumstances, the claim is not one which can be made by [NAME] but can only be made by [NAME].

the lease and the [NAME] 144 As a preliminary matter it is convenient to consider the contractual relationship between the respondents as lessors and [NAME] as lessee insofar as the [NAME] was concerned. The requirement to provide a guarantee and the circumstances in which the respondents were permitted to call on the guarantee so provided are set out in cl 19 of the Lease (see [19] above). 145 The nature of a [COMPANY] guarantee was discussed in Wood Hall Ltd v Pipeline Authority (1979) 141 CLR 443 ([NAME]). At 445 Barwick CJ described [COMPANY] guarantees in that case as unconditional bonds to pay money on demand up to a stated maximum amount and as a "cash deposit or its documentary substitute", the purpose of which was to act as security for the due performance of the contract. His Honour said that there was no basis on which the unqualified nature of the promise to pay on demand could be qualified by reference to the terms of the contract between, relevantly, the contractor and the owner. 146 At 457 [NAME] in agreeing with the conclusion of the court below about the unqualified nature of [COMPANY] guarantees said: … Not only does the clear, indeed empathic [sic], language of these guarantees preclude the introduction of any such qualification: to introduce such a qualification would be to deprive them of the quality which gives them commercial currency. Once a document of this character ceases to be the equivalent of a cash payment, being instantly and unconditionally convertible to cash, it necessarily loses acceptability. Only so long as it is "as good as cash" can it fulfil its useful purpose of affording to those to whom it is issued the advantages of cash while involving for those who procure its issue neither the loss of use of an equivalent money sum nor the interest charges which would be incurred if such a sum were to be borrowed for the purpose. Being "as good as cash" in the eyes of those to whom it is issued is essential to its function. … 147 In Clough Engineering Ltd v Oil and Natural Gas Corporation Ltd (2008) 249 ALR 458; [2008] FCAFC 136 ([NAME]) at [83] a [ADDRESS] of this Court (French, Jacobson and Graham JJ) observed that clear words are required to support a construction of a performance guarantee which would inhibit a beneficiary from calling upon it where a breach is [NAME] in good faith, that is, not fraudulently. 148 In Cargill International SA v Bangladesh Sugar and Food Industries Corp [1996] 4 All ER 563; 2 Lloyd's Rep 524 ([NAME]) one of the issues before the court was whether, in the event of obtaining payment under a performance bond as a result of a call it was entitled to make, a party was entitled to retain all of the moneys obtained or only those moneys equal to the amount of its loss or some other amount. 149 In addressing the issues before him, Morison J commenced with a consideration of the commercial purpose of a performance bond. At 568 his Honour observed that it is implicit in the nature of a bond, in the absence of clear words to the contrary, that when the bond is called at some stage in the future there will be an accounting between the parties "in the sense that their rights and obligations will be finally determined". His Honour said that the bond was not intended as an estimate of the amount of damages to which the beneficiary may be entitled for the breach said to give rise to the right to make a call but that it was "a 'guarantee' of due performance" and that if the amount of the bond is not sufficient to meet the beneficiary's claim for damages he or she can sue for the loss. 150 Justice Morison then considered the question of whether the party providing the bond could recover any overpayment, concluding that it could. At 570, after referring to two Australian cases, [COMPANY] v [COMPANY] (in liquidation) (1978) 141 CLR 335 ([NAME]) and [NAME], his Honour said that those cases "lend (limited) support for the proposition that moneys paid under a performance bond are designed to be used in accordance with the provisions of the contract and that any surplus is for the account of the party which provided the bond". At 571, having regard to the commercial purpose of bonds, the authorities and commentary in texts, his Honour said that he took the view that: if there has been a call on a bond which turns out to exceed the true loss sustained, then the party who provided the bond is entitled to recover the overpayment. It seems to me that the account party may hold the amount recovered in trust for [COMPANY], (where, for example, [COMPANY] had not been paid by him) but that does not affect his right to bring the claim in his own name. In the normal course of events, [COMPANY] will have required its customer to provide it with appropriate security for the giving of the bond, which would be called upon as soon as [COMPANY] was required to pay. ... In principle, I take the view that the account party is always entitled to receive the overpayment, since his entitlement is founded upon the contract between himself and the beneficiary. 151 The decision in [NAME] was affirmed on appeal: see Cargill International S.A. v Bangladesh Sugar and Food Industries Corporation [1998] 1 WLR 461. It was also referred to in O'Sullivan v National Australia Bank Ltd [1998] NSWSC 303. In that case [NAME] said that what Morison J was saying in [NAME] in the passage quoted in the preceding paragraph is that "it is a matter of contract between the person who provides the security and the person who gets paid under the security, and that one does not muddy the waters by looking to see how the promised bond was furnished because it can be assumed that there will be collateral contracts between other parties which will deal with that situation commercially". In that case his Honour said that the fact that the company, [COMPANY], had agreed to provide the bond and there was an "overplus" provided a cause of action to it. However, his Honour said that [NAME], who had arranged for [COMPANY] guarantee to be provided and against whom [COMPANY] proceeded for reimbursement of the amount paid under the guarantee in answer to a call, would have his claim against the company "in contract, trust or otherwise, so that any moneys recovered by [NAME] will in fact flow through it like a conduit to the '[NAME]'. That, however, does not prevent [NAME] maintaining an action". 152 Having regard to those principles I return to cl 19.2 of the Lease and its proper construction: (1) clause 19.2 gives a clear and unconditional right to the respondents to call up the [NAME] in whole or part if there is an event of default and without notice to [NAME]; (2) clause 12.1 relevantly provides that an event of default occurs where, in the case of a tenant which is a company, it is placed under official management or has a [NAME] or manager of any of its assets appointed. There was no dispute between the parties that an event of default had occurred upon the appointment of the [NAME] and the Administrators to [NAME]; (3) the right to make a call on the [NAME] arises upon the occurrence of the event of default. There is no requirement that the respondents first incur or establish that they have incurred "any consequential loss, damage or expense" as a pre-condition to making the call. To construe the clause otherwise would undermine the purpose of the guarantee; (4) this construction is reinforced when one has regard to the terms of the Lease as a whole: see [NAME] at [85]. In that regard cl 19.1 of the Lease provides that on or before signing the Lease, the tenant must provide "an unconditional [COMPANY] guarantee in a form acceptable to [NAME]] issued by an [COMPANY]" to secure the tenant's performance of its obligations under the Lease (emphasis added); and (5) in the event that the respondents make a call on the [NAME] and it is later established that it was overpaid and received an amount in excess of its "consequential loss, damage or expense" arising from the default, [NAME] could sue for repayment of the amount that was overpaid. 153 That is, as submitted by the respondents, cl 19.2 of the Lease is permissive such that if a default occurs, as it had here, then, in the absence of fraud, the [NAME] could be called. 154 The contractual position is of course not decisive of the question of whether, as [NAME] by [NAME], in the circumstances of this case the respondents acted unconscionably and contrary to ss 20 or 21 of the ACL in making the call on the [NAME] as [NAME] by [NAME]. I turn now to consider the issues arising out of those claims.

Legislative framework 155 Sections 20 and 21 of the ACL relevantly provide as follows: 20 Unconscionable conduct within the meaning of the unwritten law (1) [NAME] must not, in trade or commerce, engage in conduct that is unconscionable, within the meaning of the unwritten law from time to time. (2) This section does not apply to conduct that is prohibited by section 21. 21 Unconscionable conduct in connection with goods or services (1) [NAME] must not, in trade or commerce, in connection with: (a) the supply or possible supply of goods or services to [NAME]; or … engage in conduct that is, in all the circumstances, unconscionable. … (3) For the purpose of determining whether [NAME] has contravened subsection (1): (a) the court must not have regard to any circumstances that were not reasonably foreseeable at the time of the [NAME] contravention; and (b) the court may have regard to conduct engaged in, or circumstances existing, before the commencement of this section. (4) It is the intention of the Parliament that: (a) this section is not limited by the unwritten law relating to unconscionable conduct; and (b) this section is capable of applying to a system of conduct or pattern of behaviour, whether or not a [NAME] is identified as having been disadvantaged by the conduct or behaviour; and (c) in considering whether conduct to which a contract relates is unconscionable, a court's consideration of the contract may include consideration of: (i) the terms of the contract; and (ii) the manner in which and the extent to which the contract is carried out; and is not limited to consideration of the circumstances relating to formation of the contract. 156 The terms "goods" and "services" are defined in s 2 of the ACL. Those definitions are inclusive. Insofar as services are concerned, s 2 provides: services includes: (a) any rights (including rights in relation to, and interests in, [NAME] or personal property), benefits, privileges or facilities that are, or are to be, provided, granted or conferred in trade or commerce; and (b) without limiting paragraph (a), the rights, benefits, privileges or facilities that are, or are to be, provided, granted or conferred under: (i) a contract for or in relation to the performance of work (including work of a professional nature), whether with or without the supply of goods; or (ii) a contract for or in relation to the provision of, or the use or enjoyment of facilities for, amusement, entertainment, recreation or instruction; or (iii) a contract for or in relation to the conferring of rights, benefits or privileges for which remuneration is payable in the form of a royalty, tribute, levy or similar exaction; or (iv) a contract of insurance; or (v) a contract between a banker and a customer of the banker entered into in the course of the carrying on by the banker of the business of banking; or (vi) any contract for or in relation to the lending of money; but does not include rights or benefits being the supply of goods or the performance of work under a contract of service. 157 Section 22 of the ACL sets out a series of considerations to which the Court may have regard in determining whether a corporation has engaged in unconscionable conduct. It relevantly provides: (1) Without limiting the matters to which the court may have regard for the purpose of determining whether [NAME] ([NAME]) has contravened section 21 in connection with the supply or possible supply of goods or services to [NAME] (the customer), the court may have regard to: (a) the relative strengths of the bargaining positions of [NAME] and the customer; and (b) whether, as a result of conduct engaged in by [NAME], the customer was required to comply with conditions that were not reasonably necessary for the protection of the legitimate interests of [NAME]; and (c) whether the customer was able to understand any documents relating to the supply or possible supply of the goods or services; and (d) whether any undue influence or pressure was exerted on, or any unfair tactics were used against, the customer or [NAME] acting on behalf of the customer by [NAME] or [NAME] acting on behalf of [NAME] in relation to the supply or possible supply of the goods or services; and (e) the amount for which, and the circumstances under which, the customer could have acquired identical or equivalent goods or services from [NAME] other than [NAME]; and (f) the extent to which [NAME]'s conduct towards the customer was consistent with [NAME]'s conduct in similar transactions between [NAME] and other like customers; and (g) the requirements of any applicable industry code; and (h) the requirements of any other industry code, if the customer acted on the reasonable belief that [NAME] would comply with that code; and (i) the extent to which [NAME] unreasonably failed to disclose to the customer: (i) any intended conduct of [NAME] that might affect the interests of the customer; and (ii) any risks to the customer arising from [NAME]'s intended conduct (being risks that [NAME] should have foreseen would not be apparent to the customer); and (j) if there is a contract between [NAME] and the customer for the supply of the goods or services: (i) the extent to which [NAME] was willing to negotiate the terms and conditions of the contract with the customer; and (ii) the terms and conditions of the contract; and (iii) the conduct of [NAME] and the customer in complying with the terms and conditions of the contract; and (iv) any conduct that [NAME] or the customer engaged in, in connection with their commercial relationship, after they entered into the contract; and (k) without limiting paragraph (j), whether [NAME] has a contractual right to vary unilaterally a term or condition of a contract between [NAME] and the customer for the supply of the goods or services; and (l) the extent to which [NAME] and the customer acted in good faith.

the s 21 case

[NAME] rely on s 21? 158 The respondents contend that because [NAME] are [NAME] and strangers to the lessor/lessee relationship and the Lease they cannot rely on s 21 of the ACL. That is, the respondents say that there is no supply relationship between [NAME] on the one hand and the respondents on the other such as would come within s 21. If the respondents are correct in their assertion it is a complete answer to [NAME]'s and [NAME]'s claim insofar as they rely on s 21. 159 In support of that contention the respondents rely on [COMPANY] v [NAME] (2002) 122 FCR 110 ([NAME]). In that case, among other things, [COMPANY] ([NAME]) [NAME] that the [NAME] ([NAME]) had engaged in unconscionable conduct within the meaning of s 51AC of the Trade Practices Act 1974 (Cth) (TPA), the predecessor to s 21 of the ACL. 160 In order to obtain membership to [NAME], it was necessary to pass exams and assessments conducted by [NAME] for which it provided training and materials on a per module basis. Until 2000 [NAME] charged an enrolment fee for some of the services and materials it provided and offered for sale and charged separately for "instructional and support material" which was principally three guides: a Technical Guide, an Examination Guide and a User Guide. [NAME] and others also provided "instructional and support material" in competition with [NAME]. From 2000 [NAME] supplied all material required for each module, including the "instructional and support material", for no charge beyond the enrolment fee. [NAME] that [NAME] acted unconscionably in the way in which it bundled together the material and services for training, previously the subject of separate charges, and in fixing its single charge at less than cost. 161 Justice Heerey summarised the decision of the primary judge, noting at [74] that in connection with unconscionable dealing the primary judge had held that s 51AC only applied in transactions between a "[NAME]" and "business consumer" and that the expression "in connection with" required that the conduct impugned "accompany, go with or be involved in" the supply of goods or services. The primary judge found that it was not sufficient that "such supply be the occasion of unconscionable conduct of [NAME] to an unrelated third party with whom [NAME] has no dealings at all". At [114]-[116] Heerey J considered whether s 51AC applies where there was no supply or acquisition of services as between [NAME] and [NAME]. His Honour said (Black CJ agreeing at [1]-[2] and Tamberlin J agreeing at [162]): 114 As a matter of language s 51AC(1) is directed not to conduct in trade or commerce generally, but rather to conduct in trade or commerce in connection with a [NAME] kind of transaction, namely the supply or acquisition of goods or services to or from [NAME] (other than a listed public company). This may be contrasted with s 52(1) which simply provides that a corporation shall not in trade or commerce engage in conduct that is misleading or deceptive or is likely to mislead or deceive. 115 That s 51AC(1) is concerned only with conduct in relation to dealings between the corporation in question and a [NAME] kind of person ([NAME] other than a listed public company) is confirmed by s 51AC(3) and 51AC(4). In each case some 12 factors which may be taken into account are stipulated. It is true that they are non-exclusive but they are all concerned with dealings between "[NAME]" and "business consumer" (sub-s (3)) or between "[NAME]" and "small business [NAME]" (sub-s (4)). They contemplate that the Court is engaged in the task of determining whether there has been a contravention of s 51AC(1), and thus are confined to a [NAME] kind of transaction, namely the supply or acquisition of goods or services as between stipulated categories of person. 116 The conclusion that s 51AC is not concerned with the impact of conduct on [NAME] is confirmed by the legislative history: see Australian Competition and Consumer Competition v [COMPANY] (No 2) (2000) 96 FCR 491 at 494-496. In the present case his Honour (at 52,362-52,363 [255]-[259]) recounts in detail the legislative history. It is not necessary to repeat that history in these reasons. In my view it shows convincingly that the present s 51AC can be traced back to the original recommendation of the Swanson Committee in 1976 that unconscionable conduct be prohibited "to give the Act a greater ability to deal with the general disparity between buyers and [NAME]." 162 [NAME] was concerned with s 51AC of the TPA, the principle enunciated therein continues to apply to s 21 of the ACL: see QNI Resources Pty ltd v Sino Iron Pty Ltd [2016] QSC 62 at [85]-[103]; [COMPANY] v [COMPANY] (No 3) [2016] FCA 733 ([NAME]) at [166]-[169]. 163 [NAME] submitted that s 21 of the ACL does not expressly require privity of contract but that it is concerned with the supply or possible supply of goods and services, the conduct does not have to be conduct to which a contract relates and s 21 is not confined to contracts. They said that it is a "connection test" and what needs to be considered is whether the conduct complained of was unconscionable conduct in connection with services. [NAME] submitted that in this case the conduct was calling on a guarantee which was in respect of a lease that had effectively come to an end in circumstances where it meant that somebody, namely [NAME], was going to have to meet the liability to the [NAME]. 164 [NAME] also submitted that this case could be distinguished from [NAME] because the applicant in that case, [NAME], was a stranger to the transaction and only commercially affected by the relevant supply, relying on [NAME] at [118]. 165 It was not in dispute that the conduct in s 21 is directed to conduct in trade or commerce in connection with, relevantly, the supply of services to [NAME] as opposed to conduct in trade or commerce generally: cf s 18 of the [NAME] at [114]. Section 21 is concerned with dealings between a [NAME] and consumer: see [NAME] at [166]. Here, [NAME] contend that there was a supply of services by the respondents under the Lease. Accepting for present purposes that is so, those services were prima facie supplied to [NAME], who was the lessee and occupied the Premises pursuant to the terms of the Lease. The question is whether, in providing the security for the [NAME], which [NAME] was required to provide under the Lease, [NAME] were brought into a relationship with the respondents which would be captured by s 21 of the ACL. In my opinion they were not. [NAME] were not only strangers to the Lease, in that they were not party to it, but they were strangers to the supply of the relevant services. [NAME]'s relationship was with the [NAME] which could demand repayment of any amount paid under the [NAME]. It could not be said that there was any supply of services to them under the Lease. 166 That the respondents may have understood that in calling on the [NAME] the [NAME] would not pay the moneys due out of its own pocket but that it would be indemnified or hold security in some form is not to the point. The relationship between the [NAME] and its surety is a separate matter. In any event the provision of such security, albeit in connection with the guarantee which was a requirement of the Lease, does not mean that the services provided by the respondents were extended such as to also be provided to [NAME]. 167 [NAME] sought to rely on [NAME] at [118] to distinguish the circumstances of this case from those before the Court in [NAME]. At [118] Heerey J considered if, contrary to his earlier finding, s 51AC of the TPA applied, whether [NAME] engaged in unconscionable conduct. In doing so his Honour observed that [NAME] was "far removed" from those persons whom equity, by the doctrine of unconscionability, sought to protect, referring to persons disadvantaged by age, infirmity, illiteracy and so on. His Honour observed that there was an unchallengeable finding that [NAME] acted in good faith "for the improvement of the practical education of persons seeking to obtain the valuable right to practice as Chartered Accountants". The facts of that case are different to those that are present here. But there is nothing in the findings at [118], which concerned whether [NAME] had engaged in unconscionable conduct as opposed to whether [NAME] was involved in the sort of transaction contemplated by s 21, that would cause me to reach a different conclusion. 168 That being so, in my opinion [NAME] cannot rely on s 21 of the ACL.

Did the respondents engage in unconscionable conduct? 169 Against the possibility that I am wrong in the conclusion I have reached in the preceding paragraph, I turn to consider whether the respondents engaged in conduct which was unconscionable contrary to s 21 as [NAME] by [NAME].

[NAME]'s and [NAME]'s submissions 170 [NAME] submitted that the issues of unconscionability which arise from the call on the [NAME] are that the right to make a call was not used for the purpose for which it was given. They said that the [NAME] reversed an insolvency risk, namely that the right given by the [NAME] was to bring about a situation where, rather than the lessor having a risk that it could not recover moneys or would be required to expend moneys in recovery of moneys owed to it, it received a payment from a third party, the [NAME], from which it could deduct any damage suffered without requiring the assistance of the courts or risking its recovery by a liquidator as a preference. 171 [NAME] submitted that if that purpose is accepted then, at the time the call on the [NAME] was made, the purpose for which the right had been given had become otiose. They said that was because there was no need or requirement to make the call. [NAME] contended that s 21 of the ACL draws attention to the nature of the act relied upon and is not limited to the circumstances existing at the formation of the contract. They said that it is unconscionable to use a power provided by a contract for a purpose for which the power was not provided, there was no mitigation and no attempt by the respondents to preserve the benefit for each part of the contract so far as it remained to be performed and the conduct was unconscionable because the respondents attempted to obtain compensation in excess of the amount which they were entitled to receive as damages for breach of the Lease. 172 [NAME] submitted that there was no loss of the benefits conferred by the Lease and, based on the known circumstances, none was reasonably foreseeable. They contended that, in the circumstances, the obligation to mitigate is inconsistent with a right to take the [NAME]. They also contended that the parties had agreed to a strategy in substitution for the breach which returned a substantial commercial benefit above that which was conferred pursuant to the terminated Lease and that a reasonable businessperson acting in his or her legitimate business interests would not have required, or made, the call on the [NAME]. [NAME] submitted that the right of the court to intervene where a power is exercised in fraud of the power extends across a wide range of powers and forms of unconscionability and that, if the court would have intervened, it is no less unconscionable for the respondents to retain the money that was the result of the unconscionable exercise of the power. 173 [NAME] contended that on its proper construction the Deed of Release says nothing about the receipt of moneys from [NAME], in [NAME] moneys to which the respondents were not entitled, and it is not the subject of any carve out or identified as a matter the subject of the release. 174 They also contended that the continuing demand for payment or failure to withdraw the call is unconscionable if they are successful in either of the first two submissions and that this provides a further basis for damages in the amount paid to the [NAME] in excess of the $100,000, being the interest on that amount.

Relevant principles 175 In [NAME] at [170]-[172] I set out the principles relevant to the application of s 21 of the ACL as follows: 170 In Australian Competition and Consumer Commission v [COMPANY] (No 2) (2009) 253 ALR 324 Foster J considered s 51AC of the Trade Practices Act 1974 (Cth) (the Trade Practices Act), the predecessor to s 21 of the ACL. At [113] his Honour said: 113. There is a body of authority in this Court which establishes the following propositions: (a) The scope of s 51AC is wider than that of s 51AA. The meaning of unconscionable for the purposes of s 51AC is not limited to the meaning of the word according to established principles of common law and equity; (b) The ordinary or dictionary meaning of unconscionable, which involves notions of serious misconduct or something which is clearly unfair or unreasonable, is picked up by the use of the word in s 51AC. When used in that section, the expression requires that the actions of the [NAME] show no regard for conscience, and be irreconcilable with what is right or reasonable. Inevitably the expression imports a pejorative moral judgment; and (c) Normally, some moral fault or moral responsibility would be involved. This would not ordinarily be present if the critical actions are merely negligent. There would ordinarily need to be a deliberate (in the sense of intentional) act or at least a reckless act. (citations omitted) 171 In Tonto Home Loans Australia Pty Ltd v Tavares [2011] NSWCA 389 the [ADDRESS] of Appeal considered the operation of the Contracts Review Act 1980 (NSW). In that context Allsop P (as his Honour then was) (with whom Bathurst CJ and Campbell JA agreed) said the following at [291] in relation to the term unconscionable: Aspects of the content of the word "unconscionable" include the following: the conduct must demonstrate a high level of moral obloquy on the part of the person said to have acted unconscionably: Attorney General (NSW) v World Best Holdings Ltd [2005] NSWCA 261; 63 NSWLR 557 at 583 [121]; the conduct must be irreconcilable with what is right or reasonable: Australian Securities and Investments Commission v National Exchange Pty Ltd [2005] FCAFC 226; 148 FCR 132 at 140 [30]; Australian Competition and Consumer Commission v Samton Holdings Pty Ltd [2002] FCA 62; 117 FCR 301 at 316-317 [44]; Qantas Airways Ltd v Cameron (1996) 66 FCR 246 at 262; factors similar to those that are relevant to the CRA are relevant: Spina v Permanent Custodians Ltd [2009] NSWCA 206 at [124]; the concept of unconscionable in this context is wider than the general law and the provisions are intended to build on and not be constrained by cases at general law and equity: National Exchange at 140 [30]; the statutory provisions focus on the conduct of the person said to have acted unconscionably: National Exchange at 143 [44]. It is neither possible nor desirable to provide a comprehensive definition. The range of conduct is wide and can include bullying and thuggish behaviour, undue pressure and unfair tactics, taking advantage of vulnerability or lack of understanding, trickery or misleading conduct. A finding requires an examination of all the circumstances. 172 In Australian Competition and Consumer Commission v [COMPANY] (In Liq) [2015] FCA 25 at [116] Murphy J provided the following guide to considering a claim under s 21 of the ACL: Dealing first with the principles of law, amongst other things, the following matters underpin a proper approach to unconscionability under the ACL: (a) [ADDRESS] must first and foremost have regard to the language of the statute rather than judicial explanations of unconscionability: [COMPANY] at [101]; Director of Consumer Affairs Victoria v Scully and Another (2013) 303 ALR 168 ("[NAME]") at [45] per Santamaria JA (Neave and Osborn JJA agreeing). (b) "Unconscionability" is not a term of art but simply means "something not done in good conscience": Australian Competition and Consumer Commission v Lux Distributors Pty Ltd [2013] FCAFC 90 ("[NAME]") at [41] per Allsop CJ, Jacobson and Gordon JJ; [NAME] at [36]; Australian Securities and Investments Commission v National Exchange Pty Ltd (2005) 148 FCR 132 at [33] per Tamberlin, Finn and Conti JJ. (c) The court should have due regard to the remedial and beneficial objects of the legislation: Investec Bank v Naude [2014] NSWSC 165 ("[NAME]") at [54] per McDougall J. (d) The court must have regard to the non-exhaustive and non-prescriptive list in s 22(1) although the presence of one or more of these matters will not be determinative to an unconscionability enquiry: [NAME] at [41]. However these matters may nevertheless assist the court in illuminating the scope and meaning of unconscionable conduct: [NAME] at [42]; Body Bronze International Pty Ltd v Fehcorp Pty Ltd (2011) 34 VR 536 at [76] per Macaulay AJA (with whom Harper and Hansen JJA agreed). (e) The court is not constrained by the general equitable concept of unconscionability although equity's exploration of unconscionable conduct may assist the court: s 21(4)(a) ACL; [NAME] at [55]; [NAME] at [40]. (f) In determining unconscionability, the court is prevented from having regard to any circumstances that were not reasonably foreseeable at the time of the [NAME] contravention: s 21(3)(a) ACL. (g) Whether or not conduct is unconscionable will depend on careful consideration of all of the conduct and involves standing back and looking at the whole episode: [NAME] at [44]. (h) [ADDRESS]'s task involves evaluating conduct by reference to a normative standard of conscience which may develop and change over time and which must be understood and applied in the context in which the circumstances arise: [NAME] at [23] and [41]; [NAME] at [56]. (i) Notions of moral obloquy or moral tainting are relevant, but it must be recognised that it is conduct against conscience by reference to the norms of society that is in question: [NAME] at [41]. The task of statutory construction must focus on the text of the statute and a number of the factors in s 22 of the ACL do not necessarily involve dishonesty, sharp practice or conscious wrongdoing (eg s 22(1)(a), (b), (c), (e), (f), (h) and (j)). While conduct involving dishonesty, sharp practice or conscious wrongdoing is no doubt unconscionable, conduct which does not involve those factors may still be regarded as unconscionable. Substituting a test of "a high level of moral obloquy" for the standard of "unconscionability" is of doubtful assistance in determining whether the statutory prohibition has been contravened: [COMPANY] at [101]-[106]. (j) As "unconscionability" in this context is predicated on "conduct", [NAME]'s conduct is to be distinguished from the consequences that that conduct may have on the lives of other people: [NAME] at [39]; Kakavas v Crown Melbourne Ltd (2013) 250 CLR 392 at [19] per French CJ, Hayne, Crennan, Kiefel, Bell, Gageler and Keane JJ. (k) A determination of unconscionability involves a broadly based value judgment, applied to the facts on which reliance is placed, to the extent that they are proved: [NAME] at [59]; [NAME] at [23]. 176 Given that the enforcement of a [COMPANY] guarantee is at the heart of this case, it is relevant to note the comments of the [ADDRESS] in [NAME], which concerned an appeal from a decision refusing to grant an interlocutory injunction restraining the respondent from enforcing its performance guarantees and the banks from making payment under those guarantees. One of the issues before the [ADDRESS] was whether the call on the performance guarantees contravened s 51AA of the TPA, the predecessor to s 20 of the ACL, on the ground that it was unconscionable within the meaning of the unwritten law of Australia. In relation to that issue at [138] the [ADDRESS] said: As already pointed out, on their proper construction, the performance [COMPANY] guarantees were unconditioned on any actual breach and did entitle ONGC to call upon them for their full amount. Given the commercial purpose of such guarantees, recognised in [COMPANY] assuming the absence of fraud, there would seem to be very little, if any, scope for the application of equitable doctrines of unconscionable conduct to restrain the exercise by a party of its legal rights under such guarantees. There may be extreme cases which would merge into the area of bad faith exercises of the power. However that may be, the present is not a case which, on the materials before his Honour, justified any finding of a serious question to be tried of a contravention of s 51AA. The wide purpose of the performance [COMPANY] guarantees and their character as reflecting an allocation of risk and a provision of security to their holder militate against any argument as to disproportion in their exercise. See too [COMPANY] v [NAME] (No 3) (2017) 123 ACSR 549; [2017] FCA 1500 where Besanko J followed [NAME], noting at [198] that he would proceed in that case "on the basis that there is very limited scope for a holding of unconscionable conduct within s 20(1) of the ACL in a case involving a performance bond or demand guarantee because of the nature of the instrument". 177 While these cases concerned s 20(1) of the ACL and its predecessor, which is of narrower application than s 21 of the ACL, the observation that there is limited scope for a finding of unconscionable conduct in relation to a [COMPANY] guarantee or performance bond, given the nature of such an instrument, must apply equally to a claim under s 21 of the ACL, albeit having regard to the principles which are applicable to that section.

Consideration 178 The conduct on the part of the respondents that [NAME] say was unconscionable was as follows: (1) as at early December 2016 the parties were moving forward with what [NAME] described as a "package deal" which did not involve the [NAME]; (2) [NAME] continued to pay rent under the Lease and to comply with its terms; (3) it was in all parties' interests that there be a new lease of the Premises to the [NAME] – the new lease was on advantageous terms to the respondents and the [NAME] would get the benefit of selling the [NAME] business as a going concern; (4) as part of the arrangements the respondents were to receive $500,000 from [NAME] and the [NAME], which amount would satisfy every aspect of the respondents' loss and damage; and (5) as at 16 December 2016 [NAME] must have been aware that the amount of $500,000 to be received from [NAME] and the [NAME] was sufficient to satisfy any loss or damage incurred by the respondents and the Court should find that his reasons as to why he called on the [NAME] as at that date and was not so satisfied were developed with hindsight in order to justify the call after the fact. 179 In summary, the established facts are: (1) [NAME] and the respondents entered into the Lease. The Lease was amended and on or about 24 December 2012 the [NAME] issued by the [NAME] was provided to the respondents; (2) in about 2014 [NAME] provided security to the [NAME] for, among other things, the [NAME]. The respondents were unaware of [NAME] having done so at the time. They only became aware of those companies at the earliest on 23 December 2016, in the case of [NAME], and on 7 April 2017, in the case of [NAME]; (3) on 28 June 2016 the [NAME] and Administrators were appointed to [NAME]. This constituted an event of default under the Lease; (4) following their appointment the [NAME] traded the businesses owned by each of the Operating Companies, including [NAME] owned by [NAME]. [NAME] continued to occupy the Premises and to pay rent until 19 December 2016; (5) between 29 June 2016 and 17 October 2016 on behalf of the respondents, [NAME] and [NAME], who were employees of [NAME], worked with the [NAME] to attempt to identify a new tenant for the Premises; (6) on 30 August 2016 the respondents notified the [NAME] that they intended to terminate the Lease; (7) the [NAME]' preferred purchaser of [NAME] was Dixon. The respondents were not happy with Dixon as a preferred purchaser because of its proposed concept of a "gastro pub" for the Premises; (8) from about 17 or 18 October 2016, at [NAME]'s direction, [NAME] assumed responsibility for dealing with the [NAME]; (9) on 18 October 2016 the respondents terminated the Lease with effect from 1 November 2016; (10) notwithstanding the concern with Dixon as a prospective tenant of the Premises, at the [NAME]' request on 20 October 2016 [NAME] attended a further meeting with representatives of Dixon; (11) on 26 October 2016 the respondents formally rejected Dixon as a prospective tenant for the Premises; (12) commencing on 28 October 2016 the respondents and the [NAME] entered into discussions with representatives of the [NAME] in relation to the acquisition of [NAME] and entry into a new lease of the Premises; (13) thereafter negotiations took place between the lawyers for the respondents and lawyers for the [NAME] in relation to a new lease of the Premises. By 1 December 2016 [NAME] thought that it was likely but not guaranteed that a new lease of the Premises with the [NAME] would proceed; (14) on 2 December 2016 [NAME] and [NAME] had two telephone conversations the result of which was that [NAME] requested and the [NAME] subsequently agreed to a payment of $500,000 to the respondents as compensation. The first of those conversations became heated and it is clear that [NAME] was annoyed by the request for the payment of $500,000 as part of the transaction to effect the sale of the [NAME] business to the [NAME] and the grant of the new lease. However, the [NAME] subsequently agreed to the payment; (15) on 8 December 2016 the [NAME] Agreement was exchanged. That agreement included the [NAME] and a clause permitting the [NAME] to waive the [NAME]. The respondents were not a party to the [NAME] Agreement and had no knowledge of its terms; (16) on 16 December 2016 [NAME] decided to cause the respondents to call on the [NAME]. As at that date [NAME], conscious of their interdependency, held a number of concerns about whether the various parts of the whole transaction would complete and was concerned that the respondents had already incurred expenses and that he would incur additional costs and expenses if all parts of the transaction did not complete.

Accordingly, he arranged for [NAME] to sign a letter addressed to the [NAME] calling up the [NAME]; (17) [NAME] became aware of the [NAME]' desire for return of the [NAME] on 16 December 2016 after the call on the [NAME] had been made. It is evident that the fate of the [NAME] had not been a topic of discussion or negotiation between the respondents and the [NAME] prior to that date; (18) on 19 December 2016 the [NAME] were aware that the respondents would not return the [NAME]. Correspondence was exchanged about that. Ultimately the [NAME] Agreement was completed, with the [NAME] waiving the [NAME] and the [NAME] signed the Deed of Release and provided the cheque in the sum of $550,000 to [NAME] to be held in escrow until execution of the Deed of Release by the respondents. On their counterpart of the Deed of Release the [NAME] attempted to include an amendment purporting to exclude the release from operating in relation to the [NAME]; (19) on 23 December 2016 the respondents' version of the Deed of Release (without the addition of the [NAME]' last minute handwritten amendments) came into operation. As at that date the [NAME] were aware that the call had been made on the [NAME] and the respondents were unaware of the existence of any third party interest in the [NAME]. The first notion of the existence of [NAME] came with the delivery of the letter from [NAME] on 23 December 2016; (20) on 17 January 2017 the [NAME] paid $100,000 to the respondents due under the [NAME]; (21) [NAME] accepted that as at 20 December 2016 and 17 January 2017 the matters set out at [70] above could not have operated on his mind; and (22) there is evidence of the respondents' costs incurred in dealing with the receivership of [NAME]. 180 In my opinion having regard to all of the circumstances there is no basis for a finding that the respondents engaged in conduct which was unconscionable in calling on the [NAME]. That is so for the following reasons. 181 First, there was an event of default under the Lease permitting the call. Given the unconditional nature of a [COMPANY] guarantee, which shifts the risk between parties, and the terms under which the [NAME] could be called, it is clear that the respondents were entitled to call on it once there was an event of default. 182 [NAME] contend that [NAME]'s motivation for the call on the [NAME] should not be accepted given that there was a concluded agreement which, although not yet signed by [NAME], was far advanced. As noted above, I accept [NAME]'s evidence of his reasons for calling on the [NAME]. [NAME] believed that he had a contractual right, because of the event of default under the Lease, to call up the [NAME] and was concerned by the current status of the transaction and the respondents' exposure. In the face of that contractual right it is difficult to see how there could be any bad faith or improper purpose on [NAME]'s part, particularly in light of the other surrounding circumstances which existed as at 16 December 2016. 183 Secondly, the [NAME] were aware of the respondents' decision to call on the [NAME] and of the fact that the call had been made. The respondents were open about their intentions and their actions, and there was no secrecy or trickery associated with their actions. Armed with that knowledge the [NAME] entered into the Deed of Release and made the payment due under that deed to the respondents. They did not attempt to renegotiate the arrangement, rather they proceeded not only with the Deed of Release but with completion of the [NAME] Agreement waiving the [NAME] to enable the whole of the transaction to proceed. The [NAME] were concerned that the deal should not fall though. 184 Thirdly, given the circumstances that existed at the time the call was made on the [NAME] there can be no suggestion of unfair dealing, lack of good faith or misleading conduct. Further, at that time the respondents were unaware of [NAME] or [NAME] and their role in providing security to the [NAME] for the [NAME]. 185 Fourthly, this is not a case of inequality of bargaining power at any level. Both the [NAME] and [NAME] were experienced business people. The Deed of Release was the subject of robust and detailed negotiations between [NAME] on behalf of the respondents and [NAME] on behalf of the [NAME], with each party represented by lawyers. [NAME], a director of [NAME], is a partner of an international accounting firm and an experienced businessman with substantial experience spanning at least 20 years in business transactions. In any event to the extent the call on the [NAME] had any effect on [NAME], because they had to reimburse the [NAME], that was as a result of their contractual arrangements with the [NAME], which were not known to the respondents and which were struck for the benefit of the [COMPANY]. 186 Fifthly, if there was an overpayment to the respondents by reason of the call on the [NAME] would have a right of recovery for that amount subject to the Deed of Release which, as noted above, was the subject of negotiation between the respondents and the [NAME] and which the [NAME] entered into with the knowledge that the respondents had called on the [NAME]. 187 [NAME] also contend that the failure to withdraw the call on the [NAME] was unconscionable. Independent of the Deed of Release, [NAME] assumed that the respondents would call on the [NAME] and retain those moneys. If [NAME] wishes to contest that retention it can do so but, in my opinion, of itself the retention of those funds does not, in the circumstances, constitute unconscionable conduct.

THE S 20 [NAME]'s submissions 188 [NAME] described this claim as the simplest part of their case. They submitted, leaving aside the question of whether or not the respondents acted unconscionably as they allege, that in calling for payment under the [NAME], or maintaining that call after 23 December 2016, the moneys received on 17 January 2017 were not the respondents' moneys at the time of the receipt because: (1) pursuant to the Deed of Release, the respondents had released the obligor, for whose benefit the moneys were paid, from any claim under the Lease which was the only basis for the respondents to retain the moneys. [NAME] contended that the release is in the widest terms but relates to identified matters and "claims under the [Lease]", and that the receipt of payment under the [NAME] is neither an identified matter in the Deed of Release or, by the time the money was received, a payment under the Lease. By the time of the respondents' receipt of the moneys from the [NAME] the contractual relationship, which allocated risk and benefit as between the respondents and [NAME], had come to an end by virtue of the Deed of Release; (2) the respondents acknowledge in their defence that they had, by 23 December 2016, received an amount that adequately compensated them for any claim under the Lease or the subject of dispute between themselves and the lessee and [NAME]; and (3) [NAME] is aware of this proceeding and makes no claim to the moneys. 189 [NAME] say that in Paciocco v Australia and New Zealand Banking Group Ltd (2015) 236 FCR 199 ([NAME]) at [250]-[307] Allsop CJ observed that claims in restitution form part of this Court's jurisdiction under the rubric of the unwritten law in relation to unconscionable conduct. They said that the claim for the recovery of moneys unconscientiously retained (unjust enrichment) lies in restitution in an action for moneys had and received is made clear by the primary judge's analysis of the claim for recovery, in that case of an [NAME] penalty, as one for money had and received as summarised in [NAME] at [376]. 190 [NAME] submitted that once the source of the moneys and receipt by the respondents is established, the obligation to establish a right to retain the moneys passes to the respondents. They said that in relation to s 21 of the ACL the common law has always historically treated money as a chattel which can be detained and in that sense it is synonymous with goods. They noted that through preliminary discovery they sought to identify the right to the money maintained by the respondents but none has ever been provided. 191 [NAME] contended that no legally recognisable defence to repayment is advanced by the respondents and that their claim (pleaded in [31] of their defence) that they might have acted otherwise had [NAME] known of the potential claim would depend on there being a legal basis upon which they would be entitled to retain both the sum of $500,000 and the moneys received from the [NAME], but none is identified. [NAME] submitted that there is no detriment that falls within the accepted principles of alteration of position as a basis for retaining the moneys and that the respondents' "evidence and admissions" do not support the contention that there is a loss or right of compensation, either contractually or as a result of an alteration of position from which they have suffered some detriment. [NAME] say that there was no compulsion on the respondents to execute the Deed of Release prior to receiving the moneys the subject of the [NAME]. 192 [NAME] contended that the respondents' defence conflates the rights of the landlord to recover from a named guarantor and the rights to call for and appropriate moneys under the [NAME]. They said that the Lease does not appear to make the [NAME] security for the obligations of the guarantor but directly for those of the lessor (although I assume that [NAME] intended to refer to the lessee here). [NAME] further contended that, notwithstanding the basis of the entitlement relied upon, the respondents do not appear to identify any expense, loss or damage for which the $500,000 received under the Deed of Release was not ample compensation for any expense, loss or damage against which the moneys under the [NAME] could be appropriated. 193 [NAME] submitted that the character of the payment of the moneys is important both under the [NAME] and the underlying obligation which it secured pursuant to the Lease. That is, the money was held pursuant to a performance bond and was not an amount for liquidated damages. [NAME] contended that pursuant to the Lease any money received in advance as surety of performance had to be appropriated against a failure to perform which was identifiable and calculable. They said that this benefit under the Lease is to be contrasted with a provision, which was absent, that the sum represented a genuine pre-estimate of damage that was appropriated to the damage by the parties in advance of the eventuality. 194 [NAME] further submitted that the fact that the respondents had called for the money the subject of the [NAME] did no more than provide a basis for a receipt from a third party, the [NAME]. They noted that there is a dispute as to whether or not any entitlement might have been maintained when the call on the [NAME] was made, but the subject of the call and underlying potential entitlement to appropriate the moneys was released by 23 December 2016 or satisfied by the payment by [NAME] on the same date. They said that once the money the subject of the call under the [NAME] was not received between 16 December 2016, when the call was made, and 23 December 2016 any entitlement was released or satisfied by payment of the $500,000 under the Deed of Release. [NAME] contended that any moneys received after that date (ie the $100,000 under the [NAME]) were not the respondents' moneys and the respondents were required to pay those moneys back or they were unjustly enriched.

Consideration 195 [NAME]'s ground relying on s 20 of the ACL did not appear to be as simple as they claimed. As I understood the claim [NAME] allege that the respondents acted unconscionably by receiving and retaining the moneys paid under the [NAME] in circumstances where by the time of receipt they had received sufficient payment under the Deed of Release such that they were unjustly enriched. In the alternative [NAME]'s claim can be seen as one where they allege that the respondents were unjustly enriched by their receipt and retention of the moneys paid under the [NAME] and that this constituted unconscionable conduct under s 20 of the ACL. 196 On either basis the claim cannot succeed. 197 Section 20 of the ACL is narrower in its application than s 21. It focuses on unconscionable conduct in equity. In Australian Competition and Consumer Commission v C G Berbatis Holdings Pty Ltd (2003) 214 CLR 51 ([NAME]) at [42] [NAME] in considering s 51AA of the TPA, the predecessor to s 20 of the ACL, said: The term "unconscionable" is used as a description of various grounds of equitable intervention to refuse enforcement of or to set aside transactions which offend equity and good conscience. The term is used across a broad range of the equity jurisdiction. Thus, a trustee of a settlement who misapplies the trust fund and the fiduciary agent who makes and withholds an unauthorised profit may properly be said to engage in unconscionable conduct. The relief given by equity against the imposition of monetary penalties and the forfeiture of proprietary interests has been said to reflect the attitude of equity to overreaching and unconscionable dealing, as well as to accident, mistake and surprise. The remedy of rescission may reflect the characterisation as unconscionable of the conduct of the party seeking to hold the plaintiff to a contract entered into under the influence of innocent misrepresentation or unilateral mistake. Again, the various doctrines and remedies in the field of estoppel, at a general level, may be said to overcome the unconscionable conduct involved in resiling from the representation or expectation induced by the party estopped. (footnotes omitted.) 198 In [NAME] at [130]-[131] the [ADDRESS], in considering s 51AA of the TPA, said: 130 The scope of s 51AA was discussed by the [ADDRESS] in Samton Holdings. As was pointed out in that case, a party alleging a contravention of s 51AA must be able to identify conduct which is unconscionable in a sense known to the "unwritten law, from time to time, of the States and Territories". Under the unwritten law, which is the common law of Australia, unconscionable conduct will be such conduct as would support the grant of relief on principles set out in specific equitable doctrines. 131 Equity does not provide a remedy in respect of conduct in trade or commerce which is, in the opinion of a judge, unfair. It does not apply to unconscionable conduct at large: [NAME] (2001) 208 CLR 199 at 245; 185 ALR 1 at 28-9; 54 IPR 161 at 188-9; [2001] HCA 63 per [NAME]. 199 It is convenient at this point to also refer to the decision in [NAME] on which [NAME] rely. In that case the appellants sought to set aside various [COMPANY] fees charged by the respondent, the [COMPANY] ([NAME]). One of the claims they made was that the fees were the product of unconscionable conduct on the part of the [NAME] within the meaning of ss 12CB and 12CC of the Australian Securities and Investments Commission Act 2001 (Cth) (ASIC Act) or ss 8 and 8A of the Fair Trading Act 1999 (Vic). Sections 12CB and 12CC of the ASIC Act are equivalent to ss 21 and 22 of the ACL. In that context, under the heading "Statutory unconscionability, unjustness and unfairness" commencing at [250] Allsop CJ considers the approach to unconscionable conduct in equity and the unconscionability provisions in issue in that case and, by analogy, the ACL. At [279]-[280] his Honour distinguishes the requirements of s 12CB of the ASIC Act from s 12CA of that Act (the equivalents of ss 21 and 20 of the ACL respectively) saying: 279 … The central provision relied upon, s 12CB, is to be understood in the context of Subdiv C of Div 2 of Pt 2 of the ASIC Act. Section 12CA provides immediate statutory context. The unwritten law referred to in s 12CA is the general law or common law of Australia, including in that phrase, the principles and doctrines of Equity. Unconscionability in Equity can be understood from at least two perspectives: first, the principles of unconscionable conduct as a basis for setting aside or refusing to enforce transactions or contracts entered into in certain circumstances; and, secondly, as a thematic feature of Equity being a central ethical or moral aspect of the character of Equity: see generally [NAME] (2003) 214 CLR 51 at [42]-[46]. Both features are relevant to Subdiv C as a whole. Further, s 12CB as a provision of an Australian statute can be taken to have been using the conception of "unconscionable" used in Australian legal discourse. It is Australian legal and public values that inform the meaning of words of an Australian statute. This is not an expression of parochialism, but a reflection of the influence of community values in the development of legal standards and legal development appropriate to a community: Lange v Atkinson [2000] 1 NZLR 257 at 263 (PC); [NAME] (1966) 115 CLR 94 at 134-137 (Windeyer J); [NAME] v [COMPANY] (No 2) (1956) 94 CLR 367 at 375-376 (Dixon CJ, William, Webb and Fullagar JJ). 280 Insofar as one is considering the first perspective, it is important to recall that Equity operated to set aside or not enforce a [NAME] transaction between the parties. The conduct and circumstances that gave rise to equitable relief related to the parties themselves, and to the transactional setting in which they found themselves. This is to be contrasted with s 12CB, which, in subs (4)(b), provides that the section is capable of applying whether or not a [NAME] is identified as having been disadvantaged by the conduct. 200 At [282] Allsop CJ said of unconscionable conduct in the context of its roots in equity: Unconscionable conduct, as a coherent basis for relief, had, at its root, the protection of the vulnerable from exploitation by the strong: [COMPANY] [NAME] (1983) 151 CLR 447 at esp 461-462 and 474-475; [NAME] (1956) 99 CLR 362 at esp 405, 415 and 428-429; [NAME] (1992) 175 CLR 621 at esp 626-627, 637 and 650; [NAME] (1998) 194 CLR 457 at 485-486; and [NAME] (2013) 250 CLR 392. Equitable relief for unconscionable conduct is based on a principle, not a rule. The applications or exemplifications of the principle are impossible to describe fully. Care should be exhibited in dwelling over technically or textually on individual expressions of the general principle of normative values, rooted in Equity's remedying of injustice. That said, the expressions of the underlying general principle by Mason J and Deane J in Amadio at 462 and 474 and Lord Selborne LC in Earl of [NAME] (1873) LR 8 Ch App 484 at 490-491 are enduring. 201 Having regard to those principles the conduct complained of, namely the receipt and retention of the moneys under the [NAME], was not unconscionable for the purposes of s 20 of the ACL. That is principally for the reasons set out at [181]-[187] above. As is apparent from the authorities referred to at [176] above, the nature of a [COMPANY] guarantee means that there is only very limited scope for a finding of unconscionable conduct pursuant to s 20 of the ACL in a case involving such an instrument. In addition and as I have already found, there was no inequality in bargaining power and it could not be said that [NAME] were in a position of special disadvantage as the cases recognise: see for example [NAME] at [8]. The parties involved were all business people "concerned to advance or protect their own financial interests": [NAME] at [15]. 202 I turn then to consider the issue of unjust enrichment insofar as it forms a part of the first way in which [NAME] put their claim and it is said to constitute the conduct for the purpose of the [NAME] way in which I understand they put their claim under s 20 of the ACL. 203 [NAME]'s pleaded case does not include a standalone claim of common law restitutionary relief. [NAME] rely on s 20 of the ACL to make good this part of their claim. 204 The notion of unjust enrichment is referred to, albeit briefly, by Allsop CJ in considering the approach to unconscionable conduct for the purposes of ss 12CB and 12CC of the ASIC Act at [296] where his Honour says: The working through of what a modern Australian commercial, business or trade conscience contains and requires, in both consumer and business contexts, will take its inspiration and formative direction from the nation's legal heritage in Equity and the common law, and from modern social and commercial legal values identified by Australian Parliaments and courts. The evaluation of conduct will be made by the judicial technique referred to in Jenyns. It does not involve personal intuitive assertion. It is an evaluation which must be reasoned and enunciated by reference to the values and norms recognised by the text, structure and context of the legislation, and made against an assessment of all connected circumstances. The evaluation includes a recognition of the deep and abiding requirement of honesty in behaviour; a rejection of trickery or sharp practice; fairness when dealing with consumers; the central importance of the faithful performance of bargains and promises freely made; the protection of those whose vulnerability as to the protection of their own interests places them in a position that calls for a just legal system to respond for their protection, especially from those who would victimise, predate or take advantage; a recognition that inequality of bargaining power can (but not always) be used in a way that is contrary to fair dealing or conscience; the importance of a reasonable degree of certainty in commercial transactions; the reversibility of enrichments unjustly received; the importance of behaviour in a business and consumer context that exhibits good faith and fair dealing; and the conduct of an equitable and certain judicial system that is not a harbour for idiosyncratic or personal moral judgment and exercise of power and discretion based thereon. (emphasis added.) 205 As noted at [199] above, his Honour drew a careful distinction between the scope of the ASIC Act equivalents of ss 20 and 21. The analysis set out in the preceding paragraph elaborates the principles relevant to unconscionable conduct under s 12CB of the ASIC Act (s 21 of the ACL) and should not be taken to apply to s 20 of the Actor be seen to be extending the reach of unconscionable conduct in equity beyond established fact patterns.

Accordingly, I am not satisfied that, without more, unjust enrichment would be a sufficient basis for making out a claim of unconscionable conduct for the purposes of s 20 of the ACL. As noted at [201] above, [NAME] have been unable to point to further circumstances that would make the respondents' receipt and retention of the [NAME] unconscionable. 206 For completeness I note that [NAME] also refer to [NAME] at [376]. There Besanko J considered the limitation defences raised by the [NAME] and the way in which the applicant sought to avoid the operation of the relevant legislation. That passage does not appear to assist [NAME] to take the issue any further. 207 Even if unjust enrichment is available as a basis of relief under s 20, in that it could be recognised as constituting unconscionable conduct, which I doubt, as submitted by the respondents [NAME] are not the proper applicants in any such claim. 208 In support of their position the respondents relied on Wong v Huisman [2010] QSC 192 ([NAME]) which was an application for summary judgment against the first plaintiff and an order dismissing [NAME]'s claim. 209 In that case [NAME] was the lessee from the defendants of industrial premises. The first plaintiff was the wife of the sole director of [NAME]. Pursuant to the lease, [NAME] was required to provide a [COMPANY] guarantee for the due performance of its obligations under the lease, with the maximum liability of [COMPANY] being not less than the sum of the annual rent from time to time. The first plaintiff agreed as a condition of the guarantee issued by [COMPANY] that she would pay [COMPANY] any amount it paid to the defendants pursuant to the guarantee. [NAME] went into receivership and the defendants called on the guarantee. [COMPANY] paid the defendants $194,000 and in turn the first plaintiff paid that amount to [COMPANY]. The plaintiffs contended that the defendants called on the guarantee when they were not entitled to do so. The first plaintiff claimed the sum of $194,000 as damages for breach of contract or alternatively as moneys had and received. 210 At [27] [NAME] set out the first plaintiff's submission to the effect that the defendants had been enriched by the receipt of a benefit which they had gained at the first plaintiff's expense, and that it would be unconscionable for them to retain that benefit. At [28] [NAME] said that she did not accept "even in principle" those submissions. Her Honour said that any enrichment of the defendants was at [NAME]'s expense and not the first plaintiff's and that any failure in consideration was a failure of basis or consideration in the relationship between [NAME] and the defendants. [NAME] concluded that there was no basis for a finding of any wrong committed by the defendants as against the first plaintiff. 211 The facts in this case are analogous to those before the court in [NAME]. [NAME] are in the same position as the first plaintiff and the respondents are in the same position as the defendants in [NAME]. Here the [NAME] paid the respondents prior to making any demand on [NAME]. The funds paid under the [NAME] were not [NAME]'s and [NAME]'s funds. [NAME] were required to repay the [NAME], which they ultimately did. As was the case in [NAME], there was no enrichment at [NAME]'s and [NAME]'s expense. 212 In their submissions in reply [NAME] sought to distinguish [NAME]. First they say that in [NAME] was considering the claim for relief in a subsisting contractual relationship, albeit one that was terminated, between the lessor and lessee and that her Honour treated the circumstances before her as analogous to those considered in Ideas Plus Investments Ltd v National Australia Bank Ltd (2006) 32 WAR 467 (Ideas Plus). [NAME] contended that their claim is made in different circumstances to that made by the plaintiff in Ideas Plus and by the first plaintiff in [NAME] as here the receipt of the moneys is said to be made unconscientiously because the entitlement to make it had come to an end by reason of the Deed of Release and the payment of the sum of $500,000, which was not the case in [NAME]. [NAME]'s alternative claim is that the call was made unconscientiously. They say that if the plaintiff in Ideas Plus had established that there was no entitlement to receipt then the outcome of the proceeding may have been different having regard to the principles considered. 213 [NAME] submitted that [NAME] and [NAME] are each concerned with determining rights to any surplus from the proceeds of a bond by reference to the rights of the parties after receipt but under a continuing contractual relationship and do not deal with the situation where those rights have been released. They said that those authorities do not deal with the situation where the party providing the guarantee to the beneficiary through the surety, I assume [NAME], had undertaken to arrange its return and made no claim to the money or the benefit of it. [NAME] also noted that in each of [NAME] and [NAME] the other party to the underlying contract with the beneficiary was also a party to the proceeding and asserted an interest, which was not the case here. 214 [NAME]'s and [NAME]'s attempts to distinguish [NAME] based on factual differences do not in my opinion advance their position. [NAME] have not explained how it is they say that those cases can be distinguished beyond their assertion that the facts are different. Certainly in those cases there was no release between the party obliged to provide the guarantee or performance bond and its beneficiary. However, it is not clear why the application of the principle identified in [NAME] is different because [NAME] is not a party to this proceeding, because [NAME] had undertaken to arrange the return of the [NAME] and made no claim to the money or, critically, because a release has been provided by [NAME] to the respondents/beneficiary under the [NAME]. 215 In those circumstances, I am satisfied that the principle in [NAME] applies here such that any enrichment of the respondents was at [NAME]'s expense and not at the expense of [NAME]. Those parties are not the proper applicants for such a claim. 216 In any event [NAME] have not identified any of the recognised factors to found a claim for unjust enrichment. That is, they have not identified the existence of a qualifying or vitiating factor such as mistake, duress, illegality or total failure of consideration: see Chidiac v Maatouk [2010] NSWSC 386 at [224]-[226]. Contrary to [NAME]'s and [NAME]'s submission, they bear the onus of establishing a recognised vitiating factor for restitutionary relief. That they have not done so is no doubt because no such factor is present. That being so there is no scope for unjust enrichment to operate.

CONCLUSION 217 [NAME] have failed to make out their claims pursuant to ss 20 or 21 of the ACL. It follows that the proceeding should be dismissed. 218 No submissions were made about the costs of the proceeding. As [NAME] have been unsuccessful, subject to any submissions the parties may wish to make, I would propose to make an order that [NAME] pay the respondents' costs. 219 Accordingly, I will make orders dismissing the proceeding and granting leave to the parties, if they wish, to file and serve submissions in relation to the issue of costs, not exceeding two pages in length, within 21 days of the date of delivery of these reasons. If submissions are filed then, unless any party requests an oral hearing, the question of costs will be dealt with on the papers. If no submissions are filed and served the order contemplated in [218] above in relation to the costs of the proceeding will be made to take effect on 31 January 2020. I certify that the preceding two hundred and nineteen (219) numbered paragraphs are a true copy of the Reasons for Judgment herein of the Honourable Justice Markovic.

Associate: Dated: 20 December 2019