Section 58BZC — Competition and Consumer Act 2010: Enabling SPF consumers to easily report activities that are or may be scams—civil penalty provision

(1) A regulated entity contravenes this subsection if the entity does not have an accessible mechanism for a person to report to the entity an activity that: (a) is or may be a scam; and (b) relates to, is connected with, or uses a regulated service of the entity; and (c) impacts the person at a time when the person is an SPF consumer of the service. Note: The reporting mechanism will need to extend to scams impacting the person at a time when the regulated service is only purportedly being provided to the person (see subsection 58AH(1) (about the meaning of SPF consumer)). (2) Subsection (1) is a civil penalty provision. Note: This means subsection (1) is a civil penalty provision of an SPF principle for the purposes of section 58FJ (about civil penalties).