Section 58DD — Competition and Consumer Act 2010: Scheme operator to report to SPF regulators

Referring contraventions, failures and systemic issues (1) If the operator of an SPF EDR scheme for a regulated sector becomes aware that: (a) a serious contravention of any law may have occurred in connection with a complaint under the scheme; or (b) a party to a complaint under the scheme may have failed to give effect to a determination by the operator relating to the complaint; or (c) there is a systemic issue arising from the consideration of complaints under the scheme; the operator must give particulars of the contravention, failure or issue to the SPF general regulator and to the SPF sector regulator for the sector. Referring settled complaints (2) If: (a) the parties to a complaint made under an SPF EDR scheme for a regulated sector agree to a settlement of the complaint; and (b) the operator of the scheme thinks the settlement may require investigation; the operator may give particulars of the settlement to the SPF general regulator and to the SPF sector regulator for the sector. De-identifying any SPF personal information (3) If any SPF personal information is to be given under subsection (1) or (2) by the operator of the scheme, the operator must de-identify the information unless the operator reasonably believes that doing so would not achieve the object of this Part.