Tenant Ordered to Pay $2,712.40 for Rent Arrears and Cleaning
📌 In brief
The Tenancy Tribunal ordered the tenant to pay the landlord $2,712.40 for rent arrears, water/gas bills, cleaning, and rubbish removal after the tenant failed to leave the premises clean and remove all rubbish at the end of the tenancy.
⚖️ Legal holding
A tenant must comply with their obligations at the end of the tenancy, including leaving the premises clean and removing all rubbish.
📖 What the law says
This section outlines a tenant's responsibilities, including paying rent on time, keeping the property reasonably clean, and notifying the landlord of damage. When a tenancy ends, the tenant must move out, remove all their belongings, leave the premises reasonably clean and tidy, and take away all rubbish.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The Tribunal ordered the tenant to pay the landlord $2,712.40 for various charges including arrears, water/gas bills, cleaning, and rubbish removal.
📜 Headnote Official document
The Tenancy Tribunal ordered the tenant to pay the landlord $2,712.40 for rent arrears, water/gas bills, cleaning, and rubbish removal after finding the tenant did not comply with their obligations at the end of the tenancy.
📚 Full judgment Official document
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[2025] NZTT 5185332
TENANCY TRIBUNAL AT REMOTE LOCATION | TE TARAIPIUNARA RETIHANGA
APPLICANT: [redacted]
Landlord
RESPONDENT: [redacted]
Tenant
TENANCY ADDRESS: Room Suite 712, [ADDRESS], [POSTCODE]
ORDER
1. [NAME] must pay [COMPANY] $2,712.40 immediately, calculated as shown in table below.
Description Landlord Tenant Previous order application 5155473 dated 25/05/2025 $1,722.28 Water rates and gas $263.12 Cleaning and rubbish removal $700.00 Filing fee reimbursement $27.00 Total award $2,712.40 Total payable by Tenant to Landlord $2,712.40
2. The Tribunal Order 5155473 dated 25 February 2025 is incorporated into this order for enforcement purposes.
Reasons:
1. The landlord attended the hearing on 22 May 2025. The tenant did not.
2. The Tribunal made an order in relation to this tenancy on 25 February 2025. In the order, the Tribunal terminated the tenancy and ordered the tenant to pay the landlord $1,722.28 in rent arrears and the filing fee. The landlord gave evidence
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that the order is not under arrangement. Therefore, I have incorporated it into the terms of this order for enforcement purposes at the landlord’s request.
3. The landlord has applied for outstanding water rates and gas invoices, compensation for cleaning and rubbish removal, and reimbursement of the filing fee following the end of the tenancy.
4. As the applicant, the landlord must prove their claim to the civil law standard of proof, on the balance of probabilities.
WATER & GAS INVOICES
5. The tenancy ended on 26 February 2025.
6. The landlord submitted invoices from the body corporate for water and gas usage up to the end of the tenancy. These invoices prove the tenant owes $263.12 in water and gas.
7. The landlord’s claim for outstanding water and gas is granted for $263.12.
DID THE TENANT COMPLY WITH THEIR OBLIGATIONS AT THE END OF THE TENANCY?
8. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit.1
9. The landlord submitted photographs taken at the end of the tenancy. Large furniture items such as a sofa and bed have been left behind by the tenant. Rubbish, perishable food items and miscellaneous household items have also been left behind. The premises are dirty and have not been cleaned.
10. On the basis of the photographs taken at the end of the tenancy, I find the tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
11. The landlord seeks compensation of $1,610.00 for cleaning and rubbish removal. The landlord submitted a note from “[COMPANY]” for this amount, broken down as follows:
a. Cleaning: $900.00
b. Rubbish removal: $710.00
1 Residential Tenancies Act 1986, section 40(1)(e)(ii) – (v).
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12. The note is not a proper invoice. It does not contain the name and registration number of the supplier, the name and address of the recipient or the total amount of GST charged or a statement that the cost includes GST.
13. The landlord gave evidence that “[COMPANY]” is the owner’s company and the owner completed the cleaning and rubbish removal themselves. I gave the landlord an opportunity to contact the owner to request a proper invoice however, the owner was not able to be contacted during the hearing.
14. In these circumstances, I must order an amount that fairly and reasonably reflects the amount of time most likely spent removing the rubbish and cleaning the premises. I consider $700.00 to be fair and reasonable. In reaching this figure, I have had regard to the fact that large furniture items were left behind by the tenant. I have also had regard to the level of cleanliness of the premises and their size. This was a small, one bedroom apartment.
15. The landlord’s claim for cleaning and rubbish removal is granted for $700.00.
FILING FEE
16. [COMPANY] has wholly succeeded with the claim I must reimburse the filing fee.
[NAME]
22 May 2025
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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.
Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.
You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf
Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals
Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order for the payment of less than $1000 • a final order to undertake work worth less than $1000.
Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.
Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.
If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].
Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.
https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/
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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].
Reasons:
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord proved the tenant owed money for water and gas usage up to the end of the tenancy with invoices.
- The landlord showed that the tenant left large furniture, rubbish, and dirty conditions in the apartment through photographs.
- The landlord's claim for cleaning and rubbish removal was granted for a fair and reasonable amount, considering the state of the premises.
- The landlord was reimbursed the filing fee because they wholly succeeded with their claim.
- The previous order for rent arrears and filing fees was incorporated into this order for enforcement purposes at the landlord's request.
❌ Tends to be rejected
- The landlord's request for $1,610.00 for cleaning and rubbish removal was not fully granted because the submitted note was not a proper invoice.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tenancy Tribunal ordered the tenant to pay the landlord $2,712.40 for rent arrears, water/gas bills, cleaning, and rubbish removal.
What was the dispute about?
The dispute was about the tenant's failure to comply with their obligations at the end of the tenancy, including leaving the premises clean and removing all rubbish.
How did the court decide, and why?
The court decided that the tenant must pay the landlord $2,712.40 because they did not comply with their obligations at the end of the tenancy, leaving the premises unclean and with rubbish.
Which laws or rules were applied?
The Residential Tenancies Act 1986, sections 40(1)(e)(ii)-(v) and 54 were applied.
What was the argument that mattered most?
The argument that mattered most was that the tenant did not comply with their obligations at the end of the tenancy, which included leaving the premises clean and removing all rubbish.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
For someone in a similar situation, it means they must ensure they comply with their obligations at the end of the tenancy, including leaving the premises clean and removing all rubbish.
What evidence or documents mattered?
Photographs taken at the end of the tenancy showing the premises were dirty and had rubbish were the key evidence.
