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Tenant Ordered to Pay $8,927.01 for Damages and Arrears

Case No.

📌 In brief

The Tenancy Tribunal ordered the tenant to pay the landlord $8,927.01 for various damages and unpaid rent. The decision was based on the tenant's failure to maintain the premises and comply with rental obligations.

⚖️ Legal holding

A tenant is liable for damages to the premises and rent arrears if they exceed fair wear and tear.

Topics

rent arrearsdamagesexemplary damages

Provisions

Residential Tenancies Act 1986, s 40(1)(e)Residential Tenancies Act 1986, s 49B

📖 What the law says

Residential Tenancies Act 1986 s.40

This section outlines a tenant's responsibilities, including paying rent on time, keeping the premises reasonably clean and tidy, notifying the landlord of damage or repair needs, and leaving the premises clean and tidy when moving out.

Plain-English explanation — does not replace advice from a lawyer.

📖 Technical summary

The Tenancy Tribunal ordered the tenant to pay the landlord $8,927.01 for various damages and arrears.

📜 Headnote Official document

The Tenancy Tribunal ordered the tenant to pay the landlord $8,927.01 for various damages and rent arrears. The decision was based on the tenant's failure to maintain the premises and comply with rental obligations.

📚 Full judgment Official document

__________________________________________________________________________________ 4855940 1

[2025] NZTT 4855940, 5081909

TENANCY TRIBUNAL AT ROTORUA | TE TARAIPIUNARA RETIHANGA KI TE ROTORUA-NUI-A-KAHUMATAMOMOE

APPLICANT: [redacted]

Landlord

RESPONDENT: [redacted]

Tenant

TENANCY ADDRESS: 92B [COMPANY], Victoria, ROTORUA 3010

ORDER

1. [NAME] to pay [NAME] and [NAME] as Trustees for the [COMPANY] $8,927.01 immediately, calculated as follows:

Description of Award Amount Rent arrears to 11 March 2025 $2,822.86 Rubbish removal $749.00 Broken ranchslider glass (Oct 2024) $476.10 Broken ranchslider glass under awning (Oct 2024) $216.77 Broken bedroom window (NE corner) $153.08 Four-panel ranchslider glass (Nov 2022, incl. penalty) $1,095.92 Broken glass – opposite unit 90E (Nov 2022) $320.00 Rear soffit damage $1,000.00 SW bedroom window (two panels) $342.70 Rear unit – smashed ranchslider glass $116.08 Rent recovery cost (social worker assistance) $115.00 Additional rent recovery cost $172.50 Security services for inspection $120.00 Exemplary damages (failure to quit premises) $1,200.00 Application filing fee $27.00 Total $8,927.01

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Reasons:

1. The Landlord attended the hearing.

2. The Landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.

3. On 30 January 2025, the Tribunal made an Order terminating this tenancy, granting rent arrears (to 30 January 2025) and refund of the bond.

4. The Landlord claims the Tenant did not leave the premises and had to be trespassed with the help of Police. The Landlord claims exemplary damages for the Tenant’s failure to quit the premises, and lost rent.

How much is owed for rent?

5. The Landlord provided rent records which prove the amount of rent owing by the Tenant up to the Tenant’s late vacate date on 11 March 2025: $2,822.86

Did the tenant comply with their obligations at the end of the tenancy?

6. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

7. The Tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.

8. The Landlord claims $749.00 for rubbish removal which I consider reasonable, having regard to the amount of rubbish left at the premises at the end of the tenancy.

Is the tenant responsible for the damage to the premises?

9. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

10. Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.

11. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or

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four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.

12. Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.

13. Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.

14. Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.

15. The following damage occurred during the tenancy and is attributed to the tenant or persons for whom the tenant is responsible:

a. Broken entrance lounge ranchslider glass (second incident October 2024) – $476.10.

b. Broken entrance lounge ranchslider glass beneath the awning (October 2024) – $216.77.

c. Broken window in bedroom one (northeast) – $153.08.

d. Broken four-panel entrance lounge ranchslider glass (November 2022) – $1,095.92 (includes late payment penalty of $146.97; [NAME] failed to pay as agreed).

e. Broken glass in opposite unit (90E) – $320.00 (incident occurred during a failed inspection attempt when the Tenant became agitated).

f. Rear soffit damage – $1,000.00 (evidence indicates the soffit was intentionally struck after remedial gutter work had been underway and was near completion).

g. SW bedroom window (two panels) – $342.70 (incident was captured on a neighbour’s security camera).

h. Smashed lower ranchslider glass in rear unit (unoccupied at the time) – damage facilitated unlawful access and theft – $116.08.

16. I have reviewed the Landlord’s photographs and invoices. I have reviewed Police reports and photographs of the Tenant being arrested by following his violent outburst in October 2024. The nature and extent of the damage exceeds fair wear and tear. In all cases I find the damage has, more likely than

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not, been caused by the Tenant’s inability to control his temper. The Tenant has not disproved liability for this damage.

17. Additional costs incurred as a result of tenant conduct include:

a. Rent recovery costs – $115.00 and $172.50 – the Landlord paid a social worker to work with the Tenant to secure payments from Work and Income for his accommodation.

b. Security services – $120 was incurred by the Landlord in hiring a security guard to accompany the landlord for a property inspection due to safety concerns relating to the Tenant’s volatile behaviour.

18. I consider these are actual and reasonable losses which the Landlord can recover.

19. The amounts ordered are proved. I have taken into account betterment and depreciation. The landlord should be returned to the position they would have been in had the tenant not breached their obligations, and should not be better or worse off. In calculating depreciation, I have taken into account the age and condition of the items at the start of the tenancy and their likely useful lifespan.

Did the Tenant fail to quit the premises?

20. The Landlord claims the Tenant failed to quit the premises. Following issue of the 30 January 2025 Order terminating the Tenancy, the Tenant remained behind at the premises and refused to leave.

21. It appeared to the Tenant the Landlord had left the premises after the 30 January Order was issued and so the Landlord entered the property and attempted to retake possession, only to find that the Tenant returned and called the Police to the premises.

22. The Landlord provided the Police with a copy of the of the termination order and a trespass order for the Tenant. The Police told the Landlord they would need to get an eviction warrant. I gather the Tenant would still not leave at this point.

23. The Landlord has obtained an Order compensating them for lost rent, but the Landlord is still out of pocket and had to endure the Tenant’s intransigent behaviour.

24. Stepping back, it appears to me the Tenant may not have received a copy of the Tribunal’s Order or may not have checked his email. However, the Tenant has been careless and ignorant of his obligations.

25. I award $1,200.00 in exemplary damages to the Landlord for the Tenant’s unlawful act of failing to quit the premises.

Filing Fee

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26. [NAME] (Trustee for [COMPANY]), [NAME] (Trustee for [COMPANY]) has wholly succeeded with the claim I must reimburse the filing feel $27.00.

M Steens

21 May 2025

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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.

Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.

You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf

Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals

Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order for the payment of less than $1000 • a final order to undertake work worth less than $1000.

Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.

Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.

If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].

Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.

https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/

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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].

Reasons:

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord proved the amount of rent owed by the tenant up to the late vacate date.
  • The tenant did not leave the premises clean and tidy or remove all rubbish.
  • The landlord's claim for rubbish removal was considered reasonable due to the amount left.
  • The damage to the premises exceeded fair wear and tear and was caused by the tenant's inability to control his temper.
  • The tenant failed to quit the premises after the termination order, leading to exemplary damages.

❌ Tends to be rejected

  • The tenant failed to disprove liability for the damage to the premises.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tenancy Tribunal ordered the tenant to pay the landlord $8,927.01 for various damages and unpaid rent.

What was the dispute about?

The dispute was about the tenant's responsibility for damages to the premises and unpaid rent arrears.

How did the court decide, and why?

The court decided that the tenant was responsible for the damages and rent arrears because they exceeded fair wear and tear and the tenant failed to maintain the premises.

Which laws or rules were applied?

Residential Tenancies Act 1986, s 40(1)(e) Residential Tenancies Act 1986, s 49B

What was the argument that mattered most?

The argument that mattered most was that the tenant was responsible for the damages and rent arrears because they exceeded fair wear and tear.

Was the decision for or against the person who brought the case?

The decision was for the landlord.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure they maintain the premises and comply with rental obligations to avoid similar penalties.

What evidence or documents mattered?

The evidence included rent records, invoices, and police reports.

Official source: Tenancy Tribunal headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Tenancy Tribunal and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.
Tenant ordered to pay $8,927.01 for damages and arrears | VadeLab