Tenant Ordered to Pay Rent Arrears and Damages
📌 In brief
The Tenancy Tribunal ordered the tenant to pay $9,586.70 to the landlord, including rent arrears and damages to the premises. The tenant failed to comply with obligations at the end of the tenancy and caused damage beyond fair wear and tear.
⚖️ Legal holding
A tenant is liable for rent arrears and damages to the premises beyond fair wear and tear.
📖 What the law says
This section outlines a tenant's responsibilities, including paying rent on time, keeping the premises reasonably clean and tidy, and leaving the property in a similar condition when moving out, after removing all belongings and rubbish.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The Tenancy Tribunal ordered the tenant to pay rent arrears and damages.
📜 Headnote Official document
The Tenancy Tribunal ordered the tenant to pay $9,586.70 to the landlord, including rent arrears and damages to the premises. The tenant failed to comply with obligations at the end of the tenancy and caused damage beyond fair wear and tear.
📚 Full judgment Official document
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[2025] NZTT 5121136
TENANCY TRIBUNAL AT REMOTE LOCATION | TE TARAIPIUNARA RETIHANGA
APPLICANT: [redacted]
Landlord
RESPONDENT: [redacted]
Tenant
TENANCY ADDRESS: [ADDRESS], [POSTCODE]
ORDER
1. [NAME] must pay [COMPANY] $9,586.70 immediately, calculated as shown in the table below.
2. [COMPANY] is to pay the bond of $5,400.00 (6093973-005) to [COMPANY] immediately.
Description Landlord Rent arrears to 25 March 2025 $12,342.85 Lock/key replacement $344.00 Repairs: Interior plastering, painting and repairs to doors $1,725.00 Hallway glass repairs $250.00 Rubbish removal $297.85 Filing fee reimbursement $27.00 Total award $14,986.70 Bond $5,400.00 Total payable by Tenant to Landlord $9,586.70
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Reasons:
1. The landlord’s representative, Mr. [NAME], attended the hearing via teleconference.
2. I attempted to contact the tenants using the mobile numbers provided in the landlord’s application. The number for [NAME] returned a 'no response' message. I left two voicemail messages on [NAME]’s mobile number. The hearing then continued in their absence.
3. The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent?
4. The tenancy ended on 25 March 2025, as it was a 12-month fixed-term agreement running from 26 March 2024 to 25 March 2025. Mr. [NAME] advised me that the tenant vacated the premises on 28 February 2025 without notice. Rent was charged through to the fixed term's end date.
5. The landlord provided rent records and water rates invoices which prove the amount owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
6. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1)(ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
7. The tenant did not remove all rubbish outside the house.
8. The tenant did not return the keys.
9. The amounts ordered are proved.
10. Mr. [NAME] sought to claim two additional invoices: one for interior house cleaning and another for drain unblocking. However, I declined to consider these invoices as they were not properly served on the tenant. Mr. [NAME] remains entitled to file a separate application seeking compensation for these additional claims.
Is the tenant responsible for the damage to the premises?
11. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the
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tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
12. Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
13. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
14. Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A)(a) RTA.
15. Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B(1) RTA.
16. Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
17. Mr. [NAME] has submitted photographs supporting his claims regarding damage to the hallway glass, walls, and doors. The evidence is compelling.
18. The following damage was caused during the tenancy:
a. Hallway glass, and
b. Damage to the walls and doors.
19. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
20. The amounts ordered are proved.
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Filing fee
21. [COMPANY] has wholly succeeded with the claim I must reimburse the filing fee.
M Kan
19 May 2025
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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.
Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.
You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf
Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals
Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order for the payment of less than $1000 • a final order to undertake work worth less than $1000.
Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.
Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.
If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].
Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.
https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/
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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].
Reasons:
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord provided rent records and water rates invoices proving the amount owing at the end of the tenancy.
- The tenant did not remove all rubbish outside the house, leaving the premises in an untidy state.
- The tenant did not return the keys, violating their obligations at the end of the tenancy.
- The landlord submitted compelling photographs supporting claims regarding damage to the hallway glass, walls, and doors.
- The damage to the hallway glass, walls, and doors was more than fair wear and tear, and the tenant did not disprove liability for the damage.
❌ Tends to be rejected
- Two additional invoices for interior house cleaning and drain unblocking were not considered as they were not properly served on the tenant.
- The tenant's failure to provide evidence disproving liability for the damage was not addressed in the rejection section.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tenancy Tribunal ordered the tenant to pay $9,586.70 to the landlord, including rent arrears and damages to the premises.
What was the dispute about?
The dispute was about the tenant's failure to pay rent arrears and to repair damages to the premises beyond fair wear and tear.
How did the court decide, and why?
The court decided that the tenant must pay the landlord for rent arrears and damages because the tenant did not comply with their obligations and caused damage beyond fair wear and tear.
Which laws or rules were applied?
The Residential Tenancies Act 1986, sections 40(1)(e)(ii)-(v) and 49B were applied.
What was the argument that mattered most?
The argument that mattered most was that the tenant did not comply with their obligations at the end of the tenancy and caused damage beyond fair wear and tear.
Was the decision for or against the person who brought the case?
The decision was for the landlord, who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they comply with their obligations at the end of the tenancy and do not cause unnecessary damage to the premises.
What evidence or documents mattered?
The evidence included rent records, water rates invoices, and photographs of the damages to the premises.