Tenant Ordered to Pay Rent Arrears and Damages Exceeding Fair Wear and Tear
📌 In brief
The Tenancy Tribunal ordered the tenant to pay rent arrears and compensate for damages exceeding fair wear and tear. The landlord provided proof of the damage and the tenant did not attend the hearing.
⚖️ Legal holding
A tenant must pay rent arrears and compensate for damages that exceed fair wear and tear.
📖 What the law says
This section outlines a tenant's responsibilities, including paying rent on time, keeping the property reasonably clean and tidy, and notifying the landlord of any damage or needed repairs. When moving out, the tenant must leave the property in a reasonably clean and tidy condition and remove all their belongings and rubbish.
Plain-English explanation — does not replace advice from a lawyer.
📖 Technical summary
The Tenancy Tribunal ordered the tenant to pay rent arrears and compensate for damages.
📜 Headnote Official document
The Tenancy Tribunal ordered the tenant to pay rent arrears and compensate for damages exceeding fair wear and tear. The landlord provided proof of the damage and the tenant did not attend the hearing.
📚 Full judgment Official document
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[2025] NZTT 5119469
TENANCY TRIBUNAL AT MANUKAU | TE TARAIPIUNARA RETIHANGA KI MANUKAU
APPLICANT: [redacted]
Landlord
RESPONDENT: [redacted]
Tenant
TENANCY ADDRESS: Unit/[ADDRESS], [POSTCODE]
ORDER
1. [NAME] must pay [COMPANY] as Agent for [COMPANY] $1,673.68 immediately for rent arrears, reimbursement of filing fee, pest control, rubbish removal, repairs, and window replacement, as calculated and shown in table below:
Description Landlord Rent arrears $925.71 Filing fee reimbursement $27.00 Pest control: cockroaches $241.50 Rubbish removal $1,063.75 Window repairs $242.87 Repairs: Replaced destroyed front and back doors $412.85 Total award $2,913.68 Minus Bond - $1,240.00 Total payable by Tenant to Landlord $1,673.68
2. The Bond Centre is to pay the bond of $1,240.00 (3068740-024) to [COMPANY] as Agent for [COMPANY] immediately.
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Reasons:
1. The landlord attended the hearing, the tenant did not attend. The tenant was served with a notice of hearing. As the tenant has chosen to not attend the hearing I am proceeding in his absence.
2. The landlord has applied for rent arrears, compensation, refund of the bond, and reimbursement of the filing fee following the end of the tenancy.
How much is owed for rent?
3. The tenancy ended on 20 November 2024. The landlord provided rent records which prove the amount of $925.71 owing at the end of the tenancy.
Did the tenant comply with their obligations at the end of the tenancy?
4. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii) -(v) Residential Tenancies Act 1986. The tenant is required to replace worn out smoke alarm batteries during the tenancy. See section 40(1) (ca) Residential Tenancies Act 1986. The tenant must also replace standard light bulbs.
5. The tenant did not leave the premises reasonably clean and tidy and did not remove all rubbish.
6. The landlord provided photos of the rubbish and possessions left throughout the property and an invoice for $1063.75 for the cost of the removal of the rubbish.
7. The property had a cockroach infestation that required pest control to get rid of them. The tenant has been at the property for 5 years and so it is reasonable to assume that the cockroach infestation has happened over this time period.
8. I am satisfied that the landlord has proven their claim for the removal of rubbish.
Is the tenant responsible for the damage to the premises?
9. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.
10. Where the damage is careless, and occurs after 27 August 2019, section 49B RTA applies. If the landlord becomes aware of the damage after 27 August, the damage is presumed to have occurred after that date unless the tenant proves otherwise.
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11. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.
12. Where the damage is careless and is not covered by the landlord's insurance, the tenant's liability is limited to four weeks' rent (or market rent). See section 49B(3)(b) RTA. Where insurance money is irrecoverable because of the tenant's conduct, the property is treated as if it is not insured against the damage. See section 49B(3A) (a) RTA.
13. Tenants are liable for the cost of repairing damage that is intentional or which results from any activity at the premises that is an imprisonable offence. This applies to anything the tenant does and anything done by a person they are responsible for. See section 49B (1) RTA.
14. Damage is intentional where a person intends to cause damage and takes the necessary steps to achieve that purpose. Damage is also intentional where a person does something, or allows a situation to continue, knowing that damage is a certainty. See Guo v Korck [2019] NZHC 1541.
15. The following damage was caused during the tenancy:
- The back and front doors were broken and needed to be replaced.
- 2 Bedroom windows were smashed.
16. The landlord provided photos of the broken front and back door and windows and an invoice for the cost of the repairs.
17. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage.
18. The amounts ordered are proved.
Bond:
19. The bond centre is to refund the bond to the landlord to offset the debt owed by the tenant to the landlord.
Filing fee:
20. [COMPANY] as Agent for [COMPANY] has wholly succeeded with the claim I must reimburse the filing fee.
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[NAME]
13 March 2025
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Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.
Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.
You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf
Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals
Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order for the payment of less than $1000 • a final order to undertake work worth less than $1000.
Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.
Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.
If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].
Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.
https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/
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A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].
Reasons:
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tenant did not leave the premises reasonably clean and tidy, as proven by photos of the rubbish left behind.
- The landlord provided evidence showing $925.71 in rent arrears owed at the end of the tenancy.
- The landlord successfully proved that the tenant was responsible for replacing broken front and back doors and smashed bedroom windows.
❌ Tends to be rejected
- There were no specific arguments presented by the tenant since they did not attend the hearing.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tenant was ordered to pay rent arrears and compensate for damages exceeding fair wear and tear.
What was the dispute about?
The dispute was about unpaid rent and compensation for damages to the property.
How did the court decide, and why?
The court decided in favour of the landlord because the tenant did not attend the hearing and the landlord provided proof of the damage.
Which laws or rules were applied?
The Residential Tenancies Act 1986, sections 40(1)(e)(ii)-(v) and 49B were applied.
What was the argument that mattered most?
The argument that mattered most was the proof provided by the landlord of the damage and the tenant's failure to attend the hearing.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure they attend hearings and provide evidence to defend themselves.
What evidence or documents mattered?
The evidence that mattered included rent records, invoices for repairs, and photos of the damage.
