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Tenant ordered to pay rent arrears and damages to landlord

Case No.

📌 In brief

The Tenancy Tribunal ordered the tenant to pay rent arrears and various damages to the landlord, including repairs and water rates. The landlord successfully proved the tenant's breach on the balance of probabilities.

⚖️ Legal holding

A tenant is liable for rent arrears and damages that exceed fair wear and tear if the landlord proves the breach on the balance of probabilities.

Topics

rent arrearsdamagesfair wear and tear

Provisions

Residential Tenancies Act 1986, s 40(1)(e)Residential Tenancies Act 1986, s 49B(3)(a)

📖 What the law says

Residential Tenancies Act 1986 s.40

This section outlines a tenant's responsibilities, including paying rent on time, keeping the property reasonably clean and tidy, and leaving it in a similar condition when moving out, removing all their belongings and rubbish.

Plain-English explanation — does not replace advice from a lawyer.

📖 Technical summary

The Tribunal ordered the tenant to pay rent arrears and various damages to the landlord.

📜 Headnote Official document

The Tenancy Tribunal ordered the tenant to pay rent arrears and various damages to the landlord, including repairs and water rates. The landlord successfully proved the tenant's breach on the balance of probabilities.

📚 Full judgment Official document

__________________________________________________________________________________ 4988189 1

[2025] NZTT 4988189, 4839420

TENANCY TRIBUNAL - Christchurch | Ōtautahi

APPLICANT: [redacted]

Landlord

RESPONDENT: [redacted]

Tenant

TENANCY ADDRESS: [ADDRESS], [POSTCODE]

ORDER

1. [NAME]-[NAME] must pay [COMPANY] And [NAME] As The Trustee For [COMPANY] $10,382.20 immediately, calculated as shown in table below.

Description Landlord Rent arrears (to 28 January 2024) $3,791.14 Rubbish removal $600.52 Water rates $155.74 Repairs: 9 x insurance excess $4,950.00 Repairs: concrete $515.51 Repairs: painting porch $130.68 Electrical fittings replacement/repair: panel heater $149.11 Lock/key replacement $35.50 Filing fee reimbursement: 4839420 $27.00 Filing fee reimbursement: 4988189 $27.00 Total award $10,382.20 Total payable by Tenant to Landlord $10,382.20

2. The Landlord’s other claims are dismissed.

Reasons:

1. Both parties attended the hearing. [NAME] attended for the landlord and [NAME] attended for the tenants with a support person.

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2. The landlord has applied for rent arrears, compensation and reimbursement of the filing fee following the end of the tenancy.

3. The Tribunal had made an order for rent arrears in May 2024, under application 4839420. The landlord applied for a rehearing on the basis that the identity of the male tenant was not correctly recorded in the tenancy agreement and [NAME]’s name was incorrectly spelt. The rehearing was granted in November 2024.

4. I heard all the landlord claims over two hearings in December 2024 and January 2025.

5. A party who brings a claim to the Tenancy Tribunal must prove on the balance of probabilities (more likely than not) that their version of events took place. They must prove that the other party has breached its obligations and the loss (or consequence) they have suffered because of that breach. Independent witnesses, corroborating documents and photographs are an important part of discharging this burden of proof.

6. The issue of evidence at Tenancy Tribunal hearings was considered by the District Court in Kaipo v Clarke & McCarthy (DC) TT233/02. Judge Mather stated:

“…[the applicant] needs to be reminded that like anyone who brings an application before a Tribunal or a Court, it is incumbent upon the applicant to provide the evidence necessary to prove the case. If the applicant fails to do that, then their application will be dismissed whether it has merit or not because it is up to the applicant to provide the necessary evidence. It is not up to the other parties and it is certainly not up to the Tribunal to extract evidence.” (emphasis added)

7. In this instance the landlord provided limited evidence of the condition of the property both at the start and end of the tenancy.

Who Were the Tenants?

8. The tenants named on the tenancy agreement are [NAME] and a [NAME]. However, the landlord believes that the male tenant was, in fact, Mr [NAME]-Olsen. [NAME] has provided evidence regarding the tenant’s identity.

9. The evidence included mail sent to the tenancy premises, discussions with the [NAME] regarding alleged identity theft by Mr [NAME]-Olsen, the tenant email address.

10. [NAME] declined to provide the Tribunal with any evidence or explanation regarding the identity of the male tenant. These applications were served on the email address for service for the male tenant, and neither a [NAME] nor a Mr [NAME]-Olsen attended the hearing.

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11. On the evidence before me, I find it more likely than not that the male tenant was Mr [NAME]-Olsen.

How much is owed for rent and water rates?

12. The landlord provided rent records and water rates invoices which prove the amount owing as of 28 January 2025. The amounts awarded for rent arrears and water rates are proved.

13. For the avoidance of doubt, this Order supersedes and replaces the Order of the Tribunal dated 6 May 2024 under application 4839420.

Did the tenant comply with their obligations at the end of the tenancy?

14. At the end of the tenancy the tenant must leave the premises reasonably clean and tidy, remove all rubbish, return all keys and security devices, and leave all chattels provided for their benefit. See section 40(1)(e)(ii)-(v) Residential Tenancies Act 1986.

15. The landlord claims that the tenant did remove all rubbish, did not return all keys or security remotes and removed some chattels and smoke alarms.

16. As noted above, the landlord has the onus of proof, and its evidence was sparse. It did provide some evidence of the condition of the property at the end of the tenancy, but not to the standard the Tribunal would usually expect. The landlord also provided receipts.

17. I find that the landlord established its claims for rubbish removal, remote control replacement and a removed panel heater. It did not establish other claims for replacement chattels and smoke alarms. Those claims are dismissed.

Is the tenant responsible for the damage to the premises?

18. A landlord must prove that damage to the premises occurred during the tenancy and is more than fair wear and tear. If this is established, to avoid liability, the tenant must prove they did not carelessly or intentionally cause or permit the damage. Tenants are liable for the actions of people at the premises with their permission. See sections 40(2)(a), 41 and 49B RTA.

19. Where the damage is caused carelessly, and is covered by the landlord's insurance, the tenant's liability is limited to the lesser of the insurance excess or four weeks' rent (or four weeks' market rent in the case of a tenant paying income-related rent). See section 49B(3)(a) RTA.

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20. The landlord claimed that a range of damage occurred during the tenancy but provided limited evidence of both the in-going and out-going condition of the property. The tenant disputed the claims.

21. By way of example, the landlord claimed five insurance excesses for damaged carpet, but only provided evidence of the condition of the carpet in the “wardrobe bedroom” and the “fireplace bedroom” at the end of the tenancy. I award two of the five excesses claimed for carpet damage.

22. The landlord also established claims for a missing gate, extractor fan & soffit repair, garage door repair, porch door, kitchen and small bedroom window repairs and a lounge cupboard. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. I award 7 excesses for those items. Claims for other insurance excesses are dismissed.

23. The landlord also established that some exterior concrete was damaged/removed during the tenancy and that an area of the porch had been poorly decorated and needed repainting. The damage is more than fair wear and tear, and the tenant has not disproved liability for the damage. The amounts ordered for those items are proved.

24. The landlord did not establish other claims for damage. They are dismissed.

25. As the landlord was substantially successful with both applications, I award reimbursement of both Tribunal application fees.

[NAME]

13 February 2025

__________________________________________________________________________________ 4988189 5

Please read carefully: Visit justice.govt.nz/tribunals/tenancy/rehearings-appeals for more information on rehearings and appeals.

Rehearings You can apply for a rehearing if you believe that a substantial wrong or miscarriage of justice has happened. For example: • you did not get the letter telling you the date of the hearing, or • the adjudicator improperly admitted or rejected evidence, or • new evidence, relating to the original application, has become available.

You must give reasons and evidence to support your application for a rehearing. A rehearing will not be granted just because you disagree with the decision. You must apply within five working days of the decision using the Application for Rehearing form: justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf

Right of Appeal Both the landlord and the tenant can file an appeal. You should file your appeal at the District Court where the original hearing took place. The cost for an appeal is $260. You must apply within 10 working days after the decision is issued using this Appeal to the District Court form: justice.govt.nz/tribunals/tenancy/rehearings-appeals

Grounds for an appeal You can appeal if you think the decision was wrong, but not because you don’t like the decision. For some cases, there’ll be no right to appeal. For example, you can’t appeal: • against an interim order • a final order for the payment of less than $1000 • a final order to undertake work worth less than $1000.

Enforcement Where the Tribunal made an order about money or property this is called a civil debt. The Ministry of Justice Collections Team can assist with enforcing civil debt. You can contact the collections team on [PHONE] or go to justice.govt.nz/fines/civil-debt for forms and information.

Notice to a party ordered to pay money or vacate premises, etc. Failure to comply with any order may result in substantial additional costs for enforcement. It may also involve being ordered to appear in the District Court for an examination of your means or seizure of your property.

If you require further help or information regarding this matter, visit tenancy.govt.nz/disputes/enforcing- decisions or phone Tenancy Services on [PHONE].

Mēna ka hiahia koe ki ētahi atu awhina, kōrero ranei mo tēnei take, haere ki tenei ipurangi tenancy.govt.nz/disputes/enforcing-decisions, waea atu ki Ratonga Takirua ma runga [PHONE] ranei.

https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals https://www.justice.govt.nz/assets/Documents/Forms/TT-Application-for-rehearing.pdf https://www.justice.govt.nz/tribunals/tenancy/rehearings-appeals/ https://www.justice.govt.nz/fines/about-civil-debt/ https://www.tenancy.govt.nz/disputes/enforcing-decisions https://www.tenancy.govt.nz/disputes/enforcing-decisions http://www.tenancy.govt.nz/disputes/enforcing-decisions/

__________________________________________________________________________________ 4988189 6

A manaomia nisi faamatalaga poo se fesoasoani, e uiga i lau mataupu, asiasi ifo le matou aupega tafailagi: tenancy.govt.nz/disputes/enforcing-decisions, pe fesootai mai le Tenancy Services i le numera [PHONE].

Reasons:

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord provided rent records and water rates invoices proving the amount owed.
  • The landlord showed evidence of damage to the carpet in specific bedrooms, leading to awards for two insurance excesses.
  • The landlord established claims for various repairs including a missing gate, extractor fan, and soffit repair, among others, proving these damages exceeded fair wear and tear.
  • The landlord presented evidence of damage to exterior concrete and poor decoration of the porch, which the tenant did not disprove.

❌ Tends to be rejected

  • The landlord's claims for replacement chattels and smoke alarms were dismissed due to insufficient evidence.
  • The landlord's claims for other insurance excesses were dismissed as the evidence provided was not sufficient to meet the standard expected by the Tribunal.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tenant was ordered to pay rent arrears and various damages to the landlord.

What was the dispute about?

The landlord claimed rent arrears and damages for repairs and water rates, alleging the tenant breached their obligations.

How did the court decide, and why?

The court decided in favour of the landlord, finding that the tenant was liable for the damages and rent arrears as proven by the landlord's evidence.

Which laws or rules were applied?

The Residential Tenancies Act 1986, sections 40(1)(e) and 49B(3)(a) were applied.

What was the argument that mattered most?

The landlord's argument that the tenant was liable for rent arrears and damages exceeding fair wear and tear was the most critical.

Was the decision for or against the person who brought the case?

The decision was for the landlord who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure they have adequate evidence to prove their case, especially regarding the condition of the property and any breaches of contract.

What evidence or documents mattered?

The landlord's rent records, water rates invoices, and evidence of the property's condition at the start and end of the tenancy mattered.

Official source: Tenancy Tribunal headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the Tenancy Tribunal and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.
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