Section 145 — Employment Relations Act 2000: Provision of mediation services

145 Provision of mediation services (1) The chief executive, by way of general instructions under section 153(2) and (3) ,— (a) may decide how the mediation services required by section 144 are to be provided; and (b) may, in order to promote fast and effective resolutions, treat matters presented for mediation in different ways. (2) Any of the mediation services may be provided, for example,— (a) by a telephone, facsimile, internet, or e-mail service (whether as a means of explaining where information can be found or as a means of actually providing the information or of otherwise seeking to resolve the problem); or (b) by publishing pamphlets, brochures, booklets, or codes; or (c) by specialists who— (i) respond to requests or themselves identify how, where, and when their services can best support the object of this Act; or (ii) provide their services in the manner, and at the time and place (including wherever practicable the workplace itself), that are most likely to resolve the problem in question; or (iii) provide their services in all of the ways described in this paragraph. (3) Any of the mediation services may be provided— (a) by a combination of the ways described in subsection (2) ; or (b) in such other ways as the chief executive thinks fit to best support the object of this Act. (4) Subsections (2) and (3) do not limit subsection (1) . Subsection (1) was substituted, as from 1 December 2004, by section 49 Employment Relations Amendment Act (No 2) 2004 (2004 No 86). See section 73 of that Act for the transitional provisions.