Section 56 — Injury Prevention, Rehabilitation, and Compensation Act 2001: Steps Corporation takes to action claims for cover

56 Steps Corporation takes to action claims for cover (1) This section applies to a claim for cover that is not a claim described in section 57 (complicated claims). (2) The Corporation must take the following steps as soon as practicable, and no later than 21 days, after the claim is lodged: (a) investigate the claim— (i) at its own expense; and (ii) to the extent reasonably necessary to enable it to take the following steps in this subsection; and (b) either— (i) make its decision on the claim and give notice of it under section 64 ; or (ii) decide that it cannot make its decision on the claim, or any other decision, without additional information, extend the time for making its decision, and tell the person making the claim about the extension. (3) Except where it decides under subsection (2)(b)(ii) that it needs additional information, section 58 applies if the Corporation does not make its decision within 21 days after the claim was lodged. (4) If subsection (2)(b)(ii) applies, the Corporation must take the following steps as soon as practicable: (a) make a reasonable request to the person, or decide to make a request to another person, for the additional information; and (b) if the Corporation makes a request to another person for the additional information, tell the person making the claim about the making of the request and its nature; and (c) make its decision on the claim and give notice of it under section 64 . (5) In any case dealt with under subsection (4) , the Corporation's decision on the claim must be made within 4 months of the claim being lodged. Compare: 1998 No 114 s 64