Application for Holding Deposit Refund Rejected Due to False Information
📌 In brief
The claimant asked for the return of a holding deposit but was denied because they didn’t disclose their bad credit history. The First-tier Tribunal ruled against the claimant.
⚖️ Legal holding
A tenant is not entitled to recover a holding deposit if they provide false or misleading information to the landlord or a person agent.
📖 Technical summary
The tribunal dismissed the claimant's a person for recovery of a holding deposit under the Tenant Fees Act 2019.
📜 Headnote Official document
The claimant sought recovery of a holding deposit under the Tenant Fees Act 2019. The tribunal found the claimant failed to disclose adverse credit history and dismissed the application.
📚 Full judgment Official document
OUTCOME: Refused
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AB/HTC/2024/0007 Property :
279 [ADDRESS] [POSTCODE]
16 [ADDRESS] [POSTCODE] Applicant : [redacted] : I/P Respondent : [redacted] [COUNSEL] : N/K Type of [NAME] : For recovery of all or part of a prohibited payment or holding deposit: Tenant Fees Act 2019 Tribunal member : Judge Tagliavini Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 6 August 2024
DECISION
2 The tribunal’s decision (1) The tribunal determines the first and/or second respondents are not
required to repay the holding deposit of £403 to the applicant, due to the
failure to disclose adverse information para. 9 of Schedule 2 of The
Tenancy Fees Act 2019 applies. _____________________________________________________ The [NAME] 1. This is an [NAME] for an order for the recovery of a holding deposit paid in respect of a tenancy of 16 [ADDRESS] [POSTCODE] pursuant to section 15 of the Tenant Fees Act 2019. Background 2. The applicant asserts that she paid and the respondent received on or
around 23 December 2023, payment of £403.00 from or on behalf of
the applicant in respect of a holding deposit as a prospective tenant
with her partner [NAME] [APPELLANT] [NAME], of premises situate at 16 [ADDRESS] [POSTCODE]. Despite requests, the respondent
has not repaid the outstanding holding deposit when the tenancy did not
proceed. The hearing 3. Neither party requested an oral hearing and therefore the tribunal
determined the [NAME] on the documents both parties had
submitted to the tribunal. The applicant’s case 4. The applicant relied upon her [NAME] form and the copies of her
bank statement showing proof of payment of £403 to the respondent. In
the [NAME] the applicant stated:
WE HAD A VIEWING IN A PROPERTY WE WANTED TO RENT.
THE AGENT ASKED US TO PAY A HOLDING DEPOSIT OF
£403 TO SECURE THE PROPERTY AND 2 WEEKS AFTER
CALL ME TO EXPLAIN THAT THE LANDLORD DOESN’T
ACCEPT US BECAUSE OF THE BAD CREDIT CHECK.
INSTEAD TO RETURN THE HOLDING DEPOSIT THE AGENTS
EMAILED ME TO SIGN ANOTHER DOCUMENT FOR THE
DEPOSIT OF £403 TRANSFERRED TO ANOTHER PROPERTY
WHICH WE NEVER SEEN . THEY TOLD US IF WE DON’T
WANT THE SECOND PROPERTY TO PAY AND MOVE
3
(WITHOUTH VIEW) OUR DEPOSIT IS NOT REFUNDABLE.
AFTER THAT THEY BLOCK US NOT TO CALL OR EMAIL
THEM The respondents’ case 5. The applicant made a payment of £403.00 as a holding/reservation
deposit for 16, [ADDRESS] [POSTCODE], after which referencing process
commenced and final reports from a third party referencing company
(attached on showed adverse credit history on both the applicant’s and
their partner’s report. In advance of the applicant’s holding deposit
payment was made to [NAME], the applicant received a holding deposit
message. This message clearly states that if any details, provided by the
applicant, are misleading or untrue/inaccurate, the holding deposit is
non-refundable. 6. The applicant confirmed the details she had provided to the respondent
were correct by [NAME] the holding deposit payment and by failing to
declare any adverse credit history. Subsequently, the applicant and her
partner failed the credit check and are therefore not entitled to a refund
of their reservation deposit of £403.00 The tribunal’s reasons 1. The tribunal finds the following:
(i) The applicant paid a deposit of £403 in respect of a holding
deposit for a tenancy of 16 [ADDRESS], [POSTCODE].
(ii) The deposit was paid on or around 29/12/2023 to the first
respondent [NAME].
(iii) In a document entitled HOLDINF (RESERVATION) DEPOSIT
RECEIPT. The respondents asserted the deposit of £403 was non-
refundable if the tenant fails referencing or credit checks.
(iv) The applicant and her partner failed the credit checks on or about
27 and 28 December 2023 and a tenancy agreement for the
subject property at a rent of £1,7500 pcm was not entered into by
the parties.
(v) The applicant failed to disclose any adverse credit history on
behalf of herself and her partner to the respondent.
(vi) The credit checks carried out by an [NAME]
revealed the applicant and her partner had an adverse credit
history.
4 7. The Tenancy Fees Act 2019 (‘the 2019 Act) sets out what are permitted
and prohibited payments that can/cannot be charged by a
landlord/[NAME] agent to a tenant or person in connection with a tenancy
of housing. Schedule 2 of 2019 Act deals with the treatment of holding
deposits the relevant parts of which states:
1 This Schedule applies where a holding deposit is paid to a
landlord or [NAME] agent in respect of a proposed tenancy of
housing in England.
2(1) In this Schedule “the deadline for agreement” means the
fifteenth day of the period beginning with the day on which the
landlord or [NAME] agent receives the holding deposit.
(2) But the landlord or the [NAME] agent may agree with the
tenant in writing that a different day is to be the deadline for
agreement for the purposes of this Schedule.
Requirement to repay holding deposit
3 Subject as follows, the person who received the holding deposit
must repay it if—
(a)the landlord and the tenant enter into a tenancy agreement
relating to the housing,
(b)the landlord decides before the deadline for agreement not to
enter into a tenancy agreement relating to the housing, or
(c)the landlord and the tenant fail to enter into a tenancy
agreement relating to the housing before the deadline for
agreement.
4If paragraph 3 applies, the deposit must be repaid within the
period of 7 days beginning with—
(a)where paragraph 3(a) applies, the date of the tenancy
agreement,
(b)where paragraph 3(b) applies, the date on which the landlord
decides not to enter into the tenancy agreement, or
(c)where paragraph 3(c) applies, the deadline for agreement.
5(1)The person who received the holding deposit must repay it
if—
5
(a)[NAME] believes that any of paragraphs 8 to 12 applies in
relation to the deposit, but
(b)[NAME] does not give the person who paid the
deposit a notice in writing within the relevant period explaining
why the person who received it intends not to repay it.
(2)In sub-paragraph (1) “the relevant period” means—
(a)where the landlord decides not to enter into a tenancy
agreement before the deadline for agreement, the period of 7
days beginning with the date on which the landlord decides not
to do so;
(b)where the landlord and tenant fail to enter into a tenancy
days beginning with the deadline for agreement.
…
9 Paragraph 3(b) or (c) does not apply if the tenant provides
false or misleading information to the landlord or [NAME] agent
and—
(a) the landlord is reasonably entitled to take into account the
difference between the information provided by the tenant and
the correct information in deciding whether to grant a tenancy
to the tenant, or
(b) the landlord is reasonably entitled to take the tenant's action
in providing false or misleading information into account in
deciding whether to grant such a tenancy. 8. The tribunal finds the applicant failed to disclose her adverse credit
history and that of her partner to the respondents. The tribunal also finds
the landlord was entitled to take into account the true financial position
of the applicant in deciding whether or not to enter into a tenancy
agreement. 9. In conclusion, the tribunal finds the respondent is not required to repay
the £403 holding deposit to the applicant. 10. Therefore, the [NAME] is refused.
Name: Judge Tagliavini
Date: 6 August 2024
6
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the Tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional Office which has been dealing with the case. The [NAME] should be made on Form RP PTA available at https://www.gov.uk/government/publications/form-rp-pta-[NAME]-for- permission-toappeal-a-decision-to-the-upper-tribunal-lands-chamber The [NAME] for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the Tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenants' Request for Rent Repayment Order Rejected by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenant's Rent Repayment Order Application Refused by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenant's Rent Repayment Order Application Rejected
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Request for Increased Pitch Fee for Mobile Home…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Denies Landlord's Cost Request
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Landlord’s Appeal Over Rent Increase
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Request for Reimbursement of Application Fee
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rejects Request for Fee Reimbursement
- First-tier Tribunal (Property Chamber) Application for Holding Deposit Recovery Dismissed by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Landlord Can Keep Holding Deposit for Inaccurate Employment Info
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- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable and Payable
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
❌ Tends to be rejected
- The tenant provided false or misleading information to the landlord or letting agent.
- The landlord had the right to retain the holding deposit due to the tenant's misinformation.
- There was insufficient evidence to support an increase in the baseline pitch fee.
- Service charges were deemed reasonable and thus payable.
- The tenant failed to prove the landlord's offense beyond a reasonable doubt.
- The tribunal did not find it necessary to order reimbursement of fees.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The claimant's application for recovery of a holding deposit was dismissed.
Who was involved?
The claimant and the landlord/letting agent.
How did the court decide, and why?
The court decided against the claimant because they failed to disclose their adverse credit history.
Which laws or rules were applied?
The Tenant Fees Act 2019 and its Schedule 2.
What was the argument that mattered most?
The claimant's failure to disclose adverse credit history.
Was the decision for or against the person who brought the case?
Against the claimant.
What does this mean for someone in a similar situation?
Someone who provides false or misleading information to a landlord or letting agent may not be able to recover a holding deposit.
What evidence or documents mattered?
The claimant's bank statements and the holding deposit receipt.
Can a decision like this be appealed?
Yes, the decision can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving holding deposits.
