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DismissedFirst-tier Tribunal (Property Chamber)·

Claimant's Rent Repayment Order Against Landlord Denied

Case No.

📌 In brief

The First-tier Tribunal denied the tenant's request for a refund of rent paid because the landlord had a reasonable excuse for not obtaining an HMO license. The landlord believed the tenants were related and thus did not require a license.

⚖️ Legal holding

A landlord does not commit an offense under the Housing Act 2004 if they have a reasonable excuse for not obtaining an HMO license.

Topics

HMO licensing requirementsReasonable excuses for unlicensed HMOs

Provisions

📖 What the law says

Housing Act 2004 s.72

According to this section, a landlord can be charged with an offense if an HMO they manage is not licensed when required. However, the landlord has a defense if they can prove they had a reasonable excuse for not obtaining the HMO license.

Housing Act 2004 s.263

This section defines 'person having control' and 'person managing' in relation to premises. It specifies that a person having control is someone who receives the rack-rent of the premises or would do so if the premises were rented at a rack-rent. Additionally, a person managing the premises is defined as someone who receives rents or other payments from tenants or licensees of the premises.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal dismissed the claimant's application for a rent repayment order due to the landlord's reasonable excuse for not obtaining an HMO license.

📜 Headnote Official document

The First-tier Tribunal denied the claimant's application for a rent repayment order against the landlord, finding that the landlord had a reasonable excuse for not obtaining an HMO license during the period of claim.

📚 Full judgment Official document

OUTCOME: Dismissed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL [NAME] CHAMBER ([NAME]) Case Reference : LON/00BG/HMF/2022/0185 Type of hearing : V: [NAME] : [ADDRESS], [POSTCODE] Applicant : [redacted] : [NAME] of Justice for Tenants Respondent : [redacted] : In person Type of Application :

Application for Rent Repayment Order under the Housing and Planning Act 2016 Tribunal Members :

Judge P [NAME] Ms R Kershaw Date of Hearing :

27 February 2023

Date of Decision : 27 March 2023

DECISION

2 Description of hearing

This has been a remote video hearing which has been consented to by the parties. The form of remote hearing was V: CVPREMOTE. A face-to-face hearing was not held because it was not practicable and all issues could be determined in a remote hearing. The documents to which we have been referred are in electronic bundles, the contents of which we have noted. The decisions made are set out below under the heading “Decisions of the tribunal”. Decisions of the tribunal

(1) The tribunal makes no rent repayment order.

(2) The tribunal makes no order in respect of the application fee or the hearing fee.

Introduction 1. The Applicant has applied for a rent repayment order against the Respondent under sections 40-44 of the Housing and Planning Act 2016 (“the 2016 Act”).

2. The basis for the application is that the Respondent was controlling and/or managing a house in multiple occupation (an “HMO”) which was required under the Housing Act 2004 (“the 2004 Act”) to be licensed at a time when it was let to the Applicant but was not so licensed and that the Respondent was committing an offence under section 72(1) of the 2004 Act.

3. The Applicant’s claim is for repayment of rent paid between 1 October 2021 and 31 March 2022 in the amount of £3,292.11. Applicant’s case 4. The Applicant states that the [NAME] was situated within an additional licensing area as designated by the London Borough of Tower Hamlets and that the additional licensing scheme came into force on 1 April 2019. The additional licensing scheme was implemented across most of the borough, including the part of the borough in which the [NAME] is situated. The [NAME] met all of the criteria requiring it to be licensed under the said designation.

5. The [NAME] is a 2-bedroom self-contained flat in a purpose-built tower block with a shared kitchen and bathrooms and was occupied by at least 3 people at all points during the period of claim. Each tenant occupied their own room on a permanent basis, with one tenancy agreement for all of the tenants. It was a standard HMO arrangement,

3 there being communal cooking and toilet and washing facilities, with multiple households each paying rent and occupying their rooms as their only place to live. The appropriate HMO licence was not held during the period of claim, and no licence application was made at any point during the Applicant’s tenancy. 6. [APPELLANT] is believed by the Applicant to be an appropriate respondent for this application because she is named as the landlord in the tenancy agreement and is the beneficial owner of the [NAME] as shown by the land registry title document in the Applicant’s hearing bundle. She is therefore a “person having control” of the [NAME] and a “person managing” the [NAME] for the purposes of section 263 of the 2004 Act. Respondent’s case 7. The Respondent states that she originally bought the [NAME] to live in herself in 2015, but when lockdown started due to the Covid pandemic she was stuck overseas and decided to rent the [NAME] out. She advertised and got a message from a Mr [NAME] asking to view the [NAME]. He was shown the [NAME] with his friend [NAME], and the two of them decided to rent the [NAME]. Early in 2021 [RESPONDENT] moved out. The first that the Respondent heard of the Applicant herself was when her gas engineer, Mr [APPELLANT], attended the [NAME] on 13 October 2021. Mr [RESPONDENT] informed the Respondent that a girl called ‘[RESPONDENT] was living there and had been doing so for some time.

8. The Respondent attended the [NAME] on 20 October 2021 accompanied by her father and by Mr [NAME], her estate agent, with the intention of making everything in order so that she could then return overseas with the estate agent handling matters on her behalf. Mr [NAME] then went through with her everything that she needed to do and they discussed whether she needed an HMO licence. The two tenants and the Applicant (who she regarded as a squatter) told everyone present that they were related, and it was decided that therefore an HMO licence was not needed. At a later date all three occupiers signed to confirm this statement. She also asked the three of them on what date the Applicant had moved in and they said that it was a few days previously. She knew this to be false as Mr [APPELLANT] had already met the Applicant a few weeks previously and she had stated then she had been at the [NAME] for some time. Follow-up by Applicant 9. The Applicant accepts that she and the other occupiers signed a letter stating that they were related, but she states that they were not in fact related and that the Respondent offered to write the letter having told the occupiers that it would benefit all of them as the rent would not

4 increase and the Respondent would save time and money by not having to apply for a licence.

10. The Applicant submits that the Respondent either a) had knowledge of the HMO regulations and persuaded the occupiers to sign the letter in order to circumvent the HMO licensing regulations or b) was negligent in that she did not take any steps to ascertain whether the statement that the occupiers were related was in fact true. She invites the tribunal to infer that the negligence of the Respondent in determining the true nature of the relationship between the Applicant and the other tenants was ‘wilful’ negligence. Further relevant submissions at the hearing 11. Mr [APPELLANT] for the Applicant accepted that the letter stating that the Applicant and the other occupiers were related was a genuine letter signed by all three of them. However, it was the Applicant’s position that the Respondent either knew that they were not in fact related or had reason to doubt that they were related.

12. The Respondent said that the Applicant moved into the [NAME] without the Respondent’s knowledge. Witness evidence 13. When asked about the fact that she had lied about her relationship with the other occupiers in a signed statement the Applicant said that “it was nothing”. When asked by the Respondent why she had said when they met on 20 October 2021 that she had only been in occupation for a couple of days the Applicant said that she did not recall having said this.

14. When asked about the meeting at which the issue came up about the occupiers being (or allegedly being) related, the Applicant said that she did not remember the details of the meeting. She also accepted that the Respondent had not been told about the Applicant moving in; she said that one of the other tenants had told her that he had informed the Respondent.

15. The Respondent was asked about the processes that she had in place to check that she was complying with the law when renting out [NAME], and she said that she used an estate agent although she accepted that this was only the case when she returned to the United Kingdom.

16. The Respondent accepted that she drafted the letter about the occupiers being related, but this was because she wanted written proof of this for her own protection, once the occupiers had told her that they were related.

5 Relevant statutory provisions 17. Housing and Planning Act 2016 Section 40 (1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies. (2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to – (a) repay an amount of rent paid by [NAME] ... (3) A reference to “an offence to which this Chapter applies” is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord.

Act section general description of offence 1 Criminal Law Act 1977 section 6(1) violence for securing entry 2 Protection from Eviction Act 1977 section 1(2), (3) or (3A) eviction or harassment of occupiers 3 Housing Act 2004 section 30(1) failure to comply with improvement notice 4

section 32(1) failure to comply with prohibition order etc 5

section 72(1) control or management of unlicensed HMO 6

section 95(1) control or management of unlicensed house

6 7 This Act section 21 breach of banning order

Section 41 (1) [NAME] or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies. (2) [NAME] may apply for a rent repayment order only if – (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made. Section 43 (1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted). (2) A rent repayment order under this section may be made only on an application under 41. (3) The amount of a rent repayment order under this section is to be determined in accordance with – (a) section 44 (where the application is made by [NAME]) ... Section 44 (1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of [NAME], the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table. If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 1 or 2 of the table in section 40(3) the period of 12 months ending with the date of the offence

7 an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence

(3) The amount that the landlord may be required to repay in respect of a period must not exceed – (a) the rent paid in respect of that period, less (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount the tribunal must, in particular, take into account – (a) the conduct of the landlord and the tenant, (b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of an offence to which this Chapter applies. Housing Act 2004 Section 72 (1) A person commits an offence if he is a person having control of or managing an HMO which is required to be licensed under this Part … but is not so licensed. (5) In proceedings against a person for an offence under subsection (1) … it is a defence that he had a reasonable excuse … for having control of or managing the house in the circumstances mentioned in subsection (1) … . Section 263 (1) In this Act “person having control”, in relation to premises, means (unless the context otherwise requires) the person who receives the rack-rent of the premises (whether on his own account or as agent or trustee of another person), or who would so receive it if the premises were let at a rack-rent.

(2) In subsection (1) “rack-rent” means a rent which is not less than two-thirds of the full net annual value of the premises.

(3) In this Act “person managing” means, in relation to premises, the person who, being an owner or lessee of the premises— (a)receives (whether directly or through an agent or trustee) rents or other payments from—

8 (i)in the case of a house in multiple occupation, persons who are in occupation as tenants or licensees of parts of the premises; and (ii)in the case of a house to which Part 3 applies (see section 79(2)), persons who are in occupation as tenants or licensees of parts of the premises, or of the whole of the premises; or (b)would so receive those rents or other payments but for having entered into an arrangement (whether in pursuance of a court order or otherwise) with another person who is not an owner or lessee of the premises by virtue of which that other person receives the rents or other payments;

and includes, where those rents or other payments are received through another person as agent or trustee, that other person. Tribunal’s analysis 18. The Applicant’s evidence, which is uncontested on this point, is that the [NAME] was not licensed at any point during the period of the claim. A licence was required, according to the Applicant, because the [NAME] was in an additional licensing area as designated by the local housing authority and it met the requirements for it to need a licence.

19. Having considered the parties’ submissions and the documentation in the hearing bundles we are satisfied that the [NAME] was within the area of designation and that it will have needed an HMO licence if and for so long as it was being occupied by at least 3 people in 2 or more households. Having considered the evidence, we are satisfied beyond reasonable doubt that the [NAME] required an HMO licence for the whole of the period of claim and that it was not licensed.

20. We are also satisfied on the basis of the evidence before us that the Respondent was the landlord for the purposes of the 2016 Act and that she was a “person having control” of the [NAME] and/or a “person managing” the [NAME], in each case within the meaning of section 263 of the 2004 Act. The defence of “reasonable excuse” 21. Under section 72(5) of the 2004 Act, it is a defence that a person who would otherwise be guilty of the offence of controlling or managing a house which is licensable under Part 2 of the 2004 Act had a reasonable excuse for the failure to obtain a licence. The burden of proof is on the person relying on the defence, although the tribunal can and should consider a ‘reasonable excuse’ defence even if the person relying on it does not use the specific language of ‘reasonable excuse’ or refer to section 72(5) of the 2004 Act. We are satisfied in this case that the Respondent wishes to rely on the ‘reasonable excuse’ defence.

9 22. The Respondent states that the Applicant and the other occupiers told her that they were related and that she asked them to sign a statement to confirm this, which they agreed to do. The Applicant’s position is that the Respondent encouraged her and the other occupiers to state that they were related whilst either knowing or suspecting that this was untrue.

23. Having read the parties’ respective written submissions and having had an opportunity to cross-examine both the Applicant and the Respondent and to listen to their evidence when questioned by [NAME], we consider the Respondent to be the more credible witness on this issue. The Applicant made it clear in oral evidence that she did not consider it to be a particularly serious matter to make an untrue signed statement, and she has brought no independent proof that the Respondent asked her to lie. She has no testimony from the other tenants in support of her position, and generally she did not come across as a particularly reliable witness.

24. The Respondent did have her own failings; for example, there was no evidence that she did anything to keep herself informed as to her legal obligations in relation to the renting out of the [NAME] whilst she was abroad. However, on the issue of the signed letter we are not persuaded that she pressured the tenants into signing the letter or that she knew the statement to be untrue at the time, and nor are we persuaded that she ought to have known that they were unrelated or that she ought to have delved further having been told by them that they were related and having taken the precaution of asking them to confirm this in writing.

25. As to the precise background to the signing of the letter, the question arises as to why the Applicant and the other occupiers would have chosen to identify themselves as being all one family. One possible explanation is that as the Applicant started occupying the [NAME] without the Respondent’s knowledge perhaps she and the other occupiers concluded that the best way of explaining her unauthorised presence was to tell the Respondent that she and the other occupiers were all one family. Another possibility is that the Respondent told the Applicant and the other occupiers that they could not continue to stay because (a) they were presumed to be unrelated and (b) the Respondent did not have an HMO licence, and that they then responded by assuring the Respondent that they were in fact related. But whatever the actual explanation, our view – taking all the evidence and circumstances together – is that the Respondent did not know at the time that the occupiers were unrelated and that it was reasonable in the circumstances for her to have relied on their signed joint statement that they were all one family.

26. It is clear that the [NAME] would not have required an HMO licence if the occupiers had in fact been occupying as one household. As our

10 finding is that the Respondent believed that they were occupying as one household and that it was reasonable in the circumstances for her to have relied on their signed joint statement that they were occupying as one household, it follows that the Respondent had a reasonable excuse for the purposes of section 72(5) of the 2004 Act for not having obtained an HMO licence. That reasonable excuse continued for the entirety of the period of claim as there is no evidence before us that the Respondent found out during the period of claim that the occupiers were unrelated or that anything happened during that period which means that the Respondent ought to have investigated the position further.

27. In coming to the above conclusion we have had regard to the test set out in the decision of the Upper Tribunal (Tax Chamber) in Perrin v HMRC (2018) UKUT 0156 (TCC) which was quoted with approval in the decision of the Upper Tribunal (Lands Chamber) in [NAME] v [NAME] (2023) UKUT 33 (LC), albeit that some of the language of that test is more specifically applicable to tax cases than to rent repayment cases.

28. As the Respondent had a reasonable excuse for the purposes of section 72(5) of the 2004 Act for not having obtained an HMO licence and as this reasonable excuse continued for the whole of the period of claim, this is a complete defence to what would otherwise have been a criminal offence under section 72(1) of the 2004 Act. Under section 43(1) of the 2016 Act, “the First-tier Tribunal may [i.e. may only] make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence …”. As the Respondent has a defence under section 72(5) of the 2004 Act, she has not committed an offence and the tribunal does not have the power to make a rent repayment order against her.

Accordingly, the application for a rent repayment order is refused. Cost applications 29. The Applicant has applied under paragraph 13(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME] Chamber) Rules 2013 for an order that the Respondent reimburse the application fee of £100.00 and the hearing fee of £200.00.

30. As the Applicant has been unsuccessful in their claim, it is not appropriate to order the Respondent to reimburse these fees.

Name:

Judge P [NAME]:

27 March 2023

11 RIGHTS OF APPEAL

A. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) a written application for permission must be made to the First-tier Tribunal at the regional office dealing with the case.

B. The application for permission to appeal must arrive at the regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.

C. If the application is not made within the 28 day time limit, such application must include a request for extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

D. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the [NAME] and the case number), state the grounds of appeal, and state the result the party making the application is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • Tenants are entitled to a rent repayment order if the landlord operates an unlicensed HMO.
  • Landlords must repay rent to tenants if the property was unlicensed during the tenancy period.
  • Landlords must repay rent if they fail to obtain a mandatory HMO license.

❌ Tends to be rejected

  • Tenants cannot receive a rent repayment order if their own illegal actions caused the issue.
  • Applications for rent repayment orders are dismissed if made more than 12 months after the last date of the offense.
  • Claims are dismissed if the landlord can show a reasonable excuse for not having an HMO license.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal denied the tenant's request for a refund of rent paid.

Who was involved?

The tenant and the landlord were involved.

How did the court decide, and why?

The court decided that the landlord had a reasonable excuse for not obtaining an HMO license, thus denying the tenant's request.

Which laws or rules were applied?

The Housing Act 2004, specifically sections 72 and 263, were applied.

What was the argument that mattered most?

The argument that the landlord had a reasonable excuse for not obtaining an HMO license was crucial.

Was the decision for or against the person who brought the case?

The decision was against the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure compliance with HMO licensing requirements or provide a reasonable excuse for non-compliance.

What evidence or documents mattered?

Evidence showing the landlord's belief that the tenants were related and thus did not require a license was significant.

Can a decision like this be appealed?

Yes, the decision can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons.

Is it worth getting a solicitor for a case like this?

It is recommended to seek advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.