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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Determines Fair Service Charges Based on Floor Size

Case No.

📌 In brief

The First-tier Tribunal ruled that service charges for tenants should be calculated based on the size of their property rather than a fixed percentage. This decision applies to tenants in multi-unit buildings and aims to ensure fairness in how service charges are distributed.

⚖️ Legal holding

A landlord must determine a fair proportion of service charges based on the floor size of the tenant's property.

Topics

service chargesfairnesstenancy agreements

Provisions

Landlord and Tenant Act 1985 s.27A

📖 Technical summary

The Tribunal determined fair proportions of service charges for tenants based on floor size rather than a fixed percentage.

📜 Headnote Official document

The First-tier Tribunal (Property Chamber) determined fair proportions of service charges for tenants based on floor size rather than a fixed percentage, considering the absolute discretion of the landlord under the Landlord and Tenant Act 1985.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AG/LSC/2022/0032 Properties : (1) Flat D, 133 – [ADDRESS], London NW5 4G (2) [ADDRESS] [POSTCODE] (3) [ADDRESS] [POSTCODE] (4) [ADDRESS] [POSTCODE]

Applicant : [redacted] (2) [NAME] [APPELLANT] and Mrs [COUNSEL] (3) [NAME] [COUNSEL] [NAME] (4) [NAME] [COUNSEL] [NAME] :

Respondent : [redacted] : [NAME] [COUNSEL] of counsel Type of [NAME] : For the determination of the reasonableness of and the liability to pay a service charge Tribunal members : Judge S Brilliant Ms S Phillips MRICS Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 06 September 2022

DECISION

2 Decision of the tribunal

The Tribunal determines that a fair and reasonable proportion of the annual expenditure incurred or to be incurred in carrying out the landlord’s obligations specified in clause 6 of the relevant leases for the four service charge years ending 30 June 2019, 30 June 2020, 30 June 2021 and 30 June 2022 be as follows:1 [NAME] [NAME] D, 133 – [ADDRESS], London NW5 4G 6.48% [NAME] [NAME] and Mrs [NAME] A, 3 [ADDRESS] [POSTCODE] 9.09% [NAME] A, 3 [ADDRESS] [POSTCODE] 10.32% [NAME] A, 3 [ADDRESS] [POSTCODE] 9.50%

The [NAME] 1. By a notice of [NAME] dated 27 January 2022, [NAME] [RESPONDENT] seeks a determination pursuant to s.27A of the Landlord and Tenant Act 1985 of what should be a fair proportion payable by him of the annual expenditure incurred or to be incurred by the landlord in carrying out its obligations specified in clause 6 of his lease.

2. As we shall see, this is one of those cases in which the proportion payable is to be a fair one, but that fairness is in the absolute discretion of the landlord.

3. It is now settled law that such a provision infringes s.27A(6) of the Landlord and Tenant Act 1985 and that the Tribunal is free to decide for itself what is a fair proportion: [NAME] v [NAME] CC [2017] EWCA Civ 225, Aviva v Williams [2021] EWCA Civ 27.

4. The Tribunal invited other lessees in the same buildings who wished the Tribunal to carry out a similar exercise in respect of their leases to join in the proceedings.

5. [NAME] and Mrs [NAME], [NAME] [NAME] and [NAME] [NAME] were joined as parties.

1 Subject in the case of [NAME] and Mrs [NAME], [NAME] [NAME] and [NAME] [NAME] as to what is said in paragraphs 27 and 28 below.

3 The buildings

6. On the borders of Kentish Town and Gospel Oak, [ADDRESS] runs off [ADDRESS]. There is situated on [ADDRESS] near to the junction with [ADDRESS] a mixed use building, consisting of shops on the ground floor and 6 flats above. The flats are numbered A-F. We shall refer to this building as “QC”.

7. Around the corner on [ADDRESS] there is another building close by, but we were told not contiguous to, QC2. This building also consists of 6 flats. It is not now a mixed use building and the flats are above a separate ground floor flat. But originally the building was of mixed use before the ground floor was converted. We shall refer to this building as “GC”.

The leases

8. We were shown sample leases. The first was Flat D, QC. The second was Flat C, GC.

9. It is clear from those leases that both QC and GC are held by the landlord under the same head lease. This is why, when calculating the landlord’s expenditure for the purposes of the service charge, the leases require the landlord to lump together the expenditure of QC and GC.

10. Clause 5(1)(b) of the QC leases provide:

That the Tenant shall pay to the Landlord in addition to the rent hereby reserved a fair proportion to be decided by the Landlord or its agents in their absolute discretion ... of the annual expenditure incurred or to be incurred by the Landlord in carrying out the obligations specified in clause 6 hereof.

11. Clause 6 in both the QC leases and the GC leases contains the usual obligations of a landlord to insure and keep in repair etc, but in respect of both buildings. As we have said, for these purposes QC and GC are lumped together.

12. Clause 5(1)(b) of the GC leases are markedly different and provide:

That the Tenant shall pay to the Landlord in addition to the rent hereby reserved a fair proportion to be decided by the Landlord or its agents in their absolute discretion ... presently determined at 5.56% of the annual expenditure incurred or to be incurred by the Landlord in carrying out the obligations specified in clause 6 hereof.

13. No one could explain why the QC leases differed from the GC leases or how the figure of 5.56% had been arrived at. The landlord, to its credit, did not

2 We are bound to say though that the title plan to the head lease [27] does not make it clear that they are separate buildings at all.

4 attempt to justify it.

The hearing

14. It was a very hot day and people were advised not to travel if possible. Nevertheless, [NAME] [NAME] travelled by Eurostar from France to be present. None of the other applicants attended. [NAME] [COUNSEL] appeared for the landlord.

[NAME] [COUNSEL] case

14. At present each of the GC lessees are paying 5.56% in accordance with the leases. The amount the landlord has determined should be paid by each of the QC lessees is 11.11% (so that there is a 100% recovery). 15. [NAME] [NAME] is currently paying 11.11%. He says it is unfair that he should be paying so much whilst the GC lessees are paying so much less.

16. The landlord (whom we regard as having behaved responsibly throughout) agrees and has decided to switch over to a floor size basis. Each of the 12 flats is to be measured and the percentage payable is to reflect the size of each flat. 17. In paragraph 18 of its written case the landlord says:

The managing agents have, where access was obtained, undertaken a laser assisted measurement of each flat. Where access has not be obtained, floor areas have been estimated based on available EPC plans, or the fact that the layout is identical to other prop flats. Two flats, Flat F [ADDRESS] and Flat D [ADDRESS] have neither been accessed nor have any other plans been available. This is because the tenants have not responded to requests for access, and the Respondent does not hold separate keys. In those cases, an average floor area and apportionment has been applied.

18. At the start of the hearing it was agreed between the parties that taking a broad brush approach it was sensible to agree the figures that the landlord had been able to arrive at.

19. The appropriate figure for [NAME] [NAME] based on the size of his flat is 6.48%. [NAME] and Mrs [NAME] case 20. [NAME] and Mrs [NAME] own Flat A GC. So at present they have the protection of the 5.56% cap. It might seem counterintuitive that they should join in the [NAME] because, on the face of it, they could only lose.

21. However, in his written case [NAME] [COUNSEL] makes the point that QC and GC are separate buildings and that QC appears to be significantly older than GC. This may well affect maintenance and/or insurance issues, if not now then certainly in the future. He questions the need for there to be any combined service charge items at all, and queries whether the reserve fund is being fairly charged.

5 [NAME] [NAME] case 22. [NAME] [NAME] is in the same position as [NAME] and Mrs [NAME]. In his written statement he makes the same points as them and in particular draws our attention to the injustice of the insurance premium not been separated into different buildings. He also has concerns about the reserve fund. 23. [NAME] [NAME] would prefer a model whereby each building was charged for separately. He would like to pay and equal apportionment between each of the GC flats. [NAME] [NAME] case 24. [NAME] [NAME] did not put in a written statement. Discussion 24. On the material before us, we consider that the fair proportion to be paid is on the floor size basis.

25. Unfortunately, for [NAME] and Mrs [NAME], [NAME] [NAME] and [NAME] [NAME] this means that their proportion is increased from 5.5% to 9.09%, 10.32% and 9.50% respectively. They have in fact done worse than had they not applied to be joined as parties.

26. The Tribunal cannot take undertakings from counsel, but we did ask [NAME] [COUNSEL] to see if he could obtain from his clients an assurance that they would not be prejudiced by having joined the proceedings. Having tried to take instructions he said he was unable to give an assurance but hoped that this was the approach his clients would want take.

27. Of course, we had overlooked paragraph 23 of the landlord’s written case:

The Respondent would raise no objection to the Tribunal [NAME] an order that the First Applicant pay service charges for the years 2018 onwards by reference to the measured apportionment of 6.4841 % and would not seek any order that the [NAME] pay any greater amount for those years.

28. We would expect this commitment to be honoured.

29. We would wish to expand on paragraph 24 above. We consider, in principle, that if there are two separate blocks being lumped together, certain circumstances might demand that it would not be fair to do so.

30. To take an extreme hypothetical case. Suppose an estate consists of two blocks, each of eight floors. The first is a very modern building with extensive grounds, beautifully manicured. The common floors are expensively carpeted, and which are cleaned twice a year. There is a 24-hour porterage service, a fast and efficient modern lift, a gymnasium and a swimming pool on the roof. The second is 40 years old, the common floors are wooden boards. It has no garden, porterage, lift, gymnasium or swimming pool.

31. No one could reasonably contend that lumping together the expenditure of both blocks would be fair.

6

32. The problem for [NAME] and Mrs [NAME], [NAME] [NAME] and [NAME] [NAME] (and it is no criticism because they were not represented) is that the meagre generalised evidence put forward by them comes nowhere close to the hurdle over which they have to jump. There is no reason why such an [NAME] should not be made in due course, but it will have to be supported by very thorough and detailed professional evidence which can clearly demonstrate to the Tribunal that the differences between the buildings are such that they should not be lumped together.

Name: [NAME]: 06 September 2022

Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).

7

📊 How courts decide similar cases

Among 11 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal can decide a fair proportion of service charges, overriding lease clauses that give the landlord absolute discretion.
  • The landlord agreed to switch to a floor size basis for calculating service charges, which the tribunal found fair.
  • The fair proportion of service charges should be based on the size of each flat.
  • The landlord committed not to seek a greater amount for the first applicant for past years, which the tribunal expects to be honored.

❌ Tends to be rejected

  • The argument that QC and GC are separate buildings and should have separate service charges was not supported by sufficient evidence.
  • The argument that the insurance premium should be separated for different buildings was not sufficiently proven.
  • The argument that the reserve fund was not being fairly charged lacked thorough and detailed professional evidence.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision determined that service charges for tenants should be based on the size of their property rather than a fixed percentage.

Who was involved?

The case involved tenants in multi-unit buildings and the landlord.

How did the court decide, and why?

The court decided that the service charges should be calculated based on the floor size of the tenants' properties to ensure fairness.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 was applied, specifically section 27A.

What was the argument that mattered most?

The argument that mattered most was the fairness of the service charge calculation method.

Was the decision for or against the person who brought the case?

The decision was for the tenants who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should consider challenging the fairness of their service charge calculation method.

What evidence or documents mattered?

Evidence regarding the floor sizes of the properties and the current service charge calculation methods were important.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving service charges.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.