First-tier Tribunal Grants Dispensation for Major Works Due to Water Damage
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass certain consultation requirements for major works due to water damage. However, the application for costs was rejected.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the lack of consultation does not prejudice the tenants.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it determines that it is reasonable to do so, specifically considering whether the lack of consultation prejudices the tenants.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for major works due to water damage, rejecting the application for costs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for major works due to water damage, rejecting the application for costs. The decision was based on the lack of prejudice to the tenants from the lack of consultation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/ 1492.19/20
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[COUNSEL] LLP
Respondent: [redacted]
:
[NAME] of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member(s)
:
[NAME] of Decision
:
28 April 2020
DECISION The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the following works; The parapet wall is to be knocked down and rebuilt to comply with Building Regulation requirements. The flat roof below the parapet wall must be renewed to ensure the building is water tight The mortar below the brick wall is to be raked out to a depth of 20mm and repointed to prevent water from penetrating the wall.
2 In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable. The application for costs is refused.
Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that due to water penetration into the flats it is necessary to rebuild, to Building Regulation standards, the parapet wall which forms part of the external structure of the building. The flat roof below the parapet wall will also need to be replaced and some repointing.
3. Two quotations have been obtained and a notice sent to all leaseholders on 11 March 2020.
4. The Tribunal made Directions on 31 March 2020 indicating that the application would be determined on the papers in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected. The Directions required the Applicant to serve a copy on the Respondent and to confirm to the Tribunal that this had been done. Attached to the Directions was a form for the Respondents to indicate whether they agreed with or objected to the application.
5. The form was required to be sent electronically to the Tribunal by 15 April 2020 and it was indicated that if the application was agreed to or no response was received by the Tribunal the lessees would be removed as Respondents.
6. Forms have been received from the lessees of 7 flats 6 of whom agreed to the application. They, together with those who did not respond have therefore been removed as Respondents.
7. No requests for an oral hearing have been received and the application is therefore determined on the papers received in accordance with Rule 31 of the Tribunal Procedural Rules 2013.
8. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
3 9. Reference to page numbers in the bundle are shown as [x]. The Law 10. The relevant section of the Act reads as follows: 20ZA Consultation requirements: a. Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
4 vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence 12. On 11 [RESPONDENT] wrote to all lessees [12]explaining that it was required to consult leaseholders under S.20 and detailed the works as: The parapet wall is to be knocked down and rebuilt to comply with Building Regulation requirements. The flat roof below the parapet wall must be renewed to ensure the building is water tight The mortar below the brick wall is to be raked out to a depth of 20mm and repointed to prevent water from penetrating the wall.
13. A report dated 15 January 2020 from [NAME] [13] details the defects noted on their inspection and provides details of the remedial works required.
14. Quotations from [COMPANY] [11] and [COMPANY] [19] were obtained.
15. In a letter on behalf of Mrs [NAME] dated 14 April 2020 from [NAME] to Mrs [APPELLANT] [162] it is accepted that “there is a need to rectify the ingress of water into the building” and refers to the report from [COMPANY] commissioned by their client. It was not agreed that a total rebuild of the wall is necessary and suggested a joint meeting of the experts and a joint report be agreed and prepared.
5 16. The letter goes on to refer to the quotations received, that the installers of the current flat roof membrane could remove and then re-attach it, and the water ingress to their client’s sunroom and gable end.
17. In the Applicant’s response [167] it was said that the Respondent had failed to say why the application was opposed or what she would have done differently if the statutory consultation process was completed.
18. Reference was also made to a factual error in [NAME] report which had now been corrected by them, that the company who had laid the roof membrane were no longer in business and that according to the project manager the Respondent appeared keen to reach a solution.
19. The cost of the works was also not relevant to an application for dispensation.
20. At pages 170 and 171 are photographs of water damage although there is no indication as to their relevance or location. Determination 21. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with the requirements.
22. The only issue for the Tribunal is whether the lack of consultation has prejudiced the Respondent in that if it had taken place would the landlord have done something different when arranging for the repairs to be carried out? 23. There is no dispute that remedial works are required, the Applicant is following the specification drawn up by a structural engineer and competitive quotations have been received.
24. It is clear that the works to prevent further water damage should be carried out without the further delay that Section 20 consultation inevitably involves. No evidence of relevant prejudice as considered in the [NAME] case referred to above has been identified. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the following works; The parapet wall is to be knocked down and rebuilt to comply with Building Regulation requirements.
6 The flat roof below the parapet wall must be renewed to ensure the building is water tight The mortar below the brick wall is to be raked out to a depth of 20mm and repointed to prevent water from penetrating the wall.
25. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable. Costs 26. In a covering email from [NAME] an application for costs amounting to £3,144.00 is made on the grounds that;
1. The Respondent did not respond to the Notice to carry out works as all lessees were invited to do. The lessees were invited to consent to the application but the Respondent failed to do so.
2. In her form for Respondents, the Respondent indicated that she did not agree to the application, but in the statement sent to the landlord she failed to say why she opposed the application. Further the Respondent has failed to produce evidence of what she may do/have done differently if the full consultation process were complied with.
3.
Accordingly, the Respondent’s behaviour has been unreasonable, particularly since she previously expressed agreement to the works to [APPELLANT], the Applicant’s agent.
27. There is no indication that the application for costs has been served on the Respondent and there is no indication as to the jurisdiction under which the claim is made. To avoid further litigation I am assuming that the application is made under Rule 13 of the Tribunal’s procedural rules which states that costs may be awarded if a person has acted unreasonably in bringing, defending or conducting proceedings.
28. For an award to be made the Applicant has to demonstrate that the unreasonable behaviour was in respect of the proceedings before this Tribunal and behaviour leading up to any application is therefore irrelevant.
29. The only issue referred to above is that she failed to say why she opposed the application or to produce evidence in support.
7 30. The Upper Tribunal case of [ADDRESS] Limited places a very high bar that must be crossed before behaviour can be considered unreasonable and a failure to effectively pursue a case comes nowhere near meeting such a requirement. 31. The application for costs is therefore refused. D [NAME] 28 April 2020
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements For Environmen…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Tenancy Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Without Identifying…
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Chimney Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Permission for Urgent Repairs Without C…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Fire Alarm Upgrade Dispensation Granted Without Tenant Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent.
- There is no evidence of prejudice to the tenants.
- The lack of consultation does not cause any prejudice to the tenants.
- The works are necessary to prevent environmental damage.
- It is reasonable to dispense from consultation requirements.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for major works due to water damage, rejecting the application for costs.
Who was involved?
The landlord and the tenants were involved.
How did the court decide, and why?
The court decided to grant dispensation because the lack of consultation did not cause prejudice to the tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The argument that mattered most was that the lack of consultation did not cause prejudice to the tenants.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might be able to bypass consultation requirements if the lack of consultation does not cause prejudice to the tenants.
What evidence or documents mattered?
The evidence included reports from structural engineers and quotations from contractors.
Can a decision like this be appealed?
Decisions like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
