First-tier Tribunal Grants Dispensation for New Energy Contracts
📌 In brief
The First-tier Tribunal allowed a housing group to bypass certain consultation requirements for new energy contracts because the leaseholders did not show that they were financially harmed by the lack of consultation.
⚖️ Legal holding
A landlord may be granted dispensation from the consultation requirement under section 20ZA of the Landlord and Tenant Act 1985 if the tenants have not suffered financial prejudice.
📖 What the law says
The First-tier Tribunal can grant an exemption from the consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The consultation requirements refer to obligations set by the Secretary of State through regulations, which may include providing details to tenants, obtaining estimates, considering tenant proposals, and giving reasons for actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from the consultation requirement for new energy contracts.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 for new energy contracts, finding that the respondents had not suffered financial prejudice.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2025
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case References : MAN/00BR/LDC/2024/0621
Properties : Various Properties
Applicants : [redacted] (2) [COMPANY] (3) [COMPANY]
Respondents : [redacted] the Properties
Type of Application : Landlord & Tenant Act 1985 – Section 20ZA
Tribunal Members : Judge A Davies Huw Thomas FRICS
Date of Decision
:
20 August 2025
DECISION
The consultation requirements contained at section 20 of the Landlord and Tenant Act 1985 are dispensed with in relation to (1) the qualifying long term agreement for the supply of gas by SEFE UK to the [COMPANY] over a period of 2 years from 1 October 2024; and (2) the four qualifying long term agreements for the supply of electricity by [NAME] to the [COMPANY] over a period of 3 years from the same date.
REASONS Background 1. The second and third Applicants are part of the first Applicant, [COMPANY]. The Applicant is a registered Social Housing provider. Members of the Group own and manage a large number of residential units
© CROWN COPYRIGHT 2025
over various sites in the north and west midlands. The leased units include houses, flats and bungalows. Each of them receives an electricity and/or gas supply (“energy supply”) provided by the Applicant either directly to the unit or to common parts of the property in which the residential unit is situated.
2. The Respondents to this application are those leaseholders and tenants whose homes are in properties which include units let under leases or tenancy agreements containing service charge provisions, where it is likely that one or more leaseholder or tenant in the property may be required to pay more than £100 for their energy supply.
3. The Applicant’s contracts with its energy supplier for supply to the Respondents’ homes terminated on 30 September 2024. Anticipating this, the Applicant commissioned [NAME] to identify energy contracts for the Applicant to enter into with effect from 1 October 2024. The intention was to ensure that energy supplies to the Properties continued on the best available terms and to avoid a period between negotiated contracts during which energy prices would be substantially higher.
4. The Applicant’s new contracts with [NAME] were identified by EIC and signed by the Applicant early in 2024. They are for periods exceeding one year and are defined by section 20ZA(2) of the Landlord and Tenant Act 1985 (“LTA 1985”) as Qualifying Long Term Agreements (“QLTA”).
The Law 5. Section 20 of the LTA 1985 and regulations made under that section set out a detailed consultation procedure to be followed by property managers who intend to enter into a QLTA, where any leaseholder may be expected to have to contribute more than £100 to the annual cost. If the consultation procedure is not followed, each leaseholder’s contribution to the cost is limited to £100 a year.
6. Section 20ZA(1) of the LTA 1985, permits a manager to apply to the tribunal for dispensation from the consultation requirement. The leading case on the
© CROWN COPYRIGHT 2025
application of section 20ZA is [NAME] v Benson [2013] UKSC 14, in which Lord [NAME], in summary, said that in deciding whether to dispense with consultation requirements, the tribunal should focus on the extent, if any, to which the tenants were prejudiced in either (1) paying for inappropriate works or (2) paying more than would be appropriate, as a result of the failure by the landlord to comply with the regulations. He described such prejudice (at paragraph 65 of his judgement) as a disadvantage “which they would not have suffered if the requirements had been fully complied with, but which they will suffer if an unconditional dispensation were granted”. It is for the leaseholders to show that they have been prejudiced, he said, and it “does not appear onerous to suggest that the tenants have an obligation to identify what they would have said [by way of representations in response to a section 20 consultation], given that their complaint is that they have been deprived of the opportunity to say it” (at paragraph 69 of the judgement).
The Applicants’ case 7. The application is dated 5 December 2024 and relates to five QLTA which took effect on 1 October 2024 for the supply of gas (one contract, with SEFE UK) and electricity (four contracts, with [NAME]).
8. The Applicant says that it was unable to consult in accordance with section 20 of the 1985 Act as the energy market requires large-scale users to bid for [NAME]’ offers (of contract terms and prices) which are only open for acceptance for a short period since energy prices can change daily. A full section 20 consultation takes some months to complete, and so, the Applicant says, the contracts recommended by EIC were necessarily entered into without giving the Respondents an opportunity to suggest alternative suppliers.
9. The Applicant has produced to the Tribunal copies of EIC’s procurement analyses which indicate that the prices under each of the new contracts compare favourably with the energy prices paid by the Applicant (and therefore the Respondents) prior to 1 October 2024.
© CROWN COPYRIGHT 2025
The Respondents’ case 10. Many of the Respondents raised queries with the Applicant when they received a letter explaining the arrangements the Applicant was making for new energy contracts. These queries were answered by the Applicant by telephone or in writing – a spreadsheet has been provided to the Tribunal with a record of the answers supplied.
11. Other Respondents raised more specific objections to the application to dispense with section 20 consultation. Mr [NAME] wrote to explain that he had found a lower price quotation in June 2024 and again in June 2025. Mr [NAME] also objected on the ground that he had located a lower energy price in May 2025. To these objections the Applicant replied that energy prices can go up as well as down, and that they had taken advice from a trusted broker that the contracts they entered into were likely to be good value.
12. Other Respondents referred to a dispute over service charges which arose in 2023 when, it appears, there was some double invoicing by EDF, the previous energy supplier. The Tribunal understands that an application has been made to the tribunal under section 27A for a determination as to the reasonableness and payability of those service charges.
Decision 13. The present application is limited to whether the Applicant should be granted dispensation from the section 20 consultation procedure in respect of the new energy contracts, or whether, alternatively, the price for electricity payable by each of the Respondents should be limited to £100 per year, which (in the absence of dispensation) is the penalty for failure to consult.
14. To oppose a section 20ZA application successfully the Respondents must show that they have suffered some financial prejudice as a result of the failure to consult. The Respondents have not been able to do that in this
case. There is no evidence as to what alternative tariffs might have been available for the Applicant’s portfolio of properties in early 2024 when the
© CROWN COPYRIGHT 2025
procurement process was under way, or as to whether the Applicant was wrong to rely on EIC’s recommendation. Following the guidance of Lord [NAME] quoted above, the Tribunal finds that the Respondents have not been prejudiced financially or otherwise by the Applicant’s failure to consult. Any issues as to whether the energy prices are reasonable and properly passed on as service charges would be determined by the tribunal in the event of an application under section 27A of the 1985 Act.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Emergency Repairs: Section 20 Dispensation Granted
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Booster Pump Repla…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Fire Safety Works Without Consulting Tena…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Re-cladding Work
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Long-Term Energy Agree…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Emergency Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Emergency Repairs Approved Without Full Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Work
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Conditi…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord needed to secure energy contracts quickly due to the volatile energy market, which made a full consultation impossible.
- The landlord's new energy contracts compared favorably with previous prices.
- The tenants did not provide evidence of financial harm from the lack of consultation.
- There was no evidence that better alternative tariffs were available for the landlord's properties during the procurement process.
- The tribunal found that the tenants were not financially prejudiced by the landlord's failure to consult.
❌ Tends to be rejected
- The tenants' claims of finding lower price quotations were not sufficient to prove prejudice.
- The tenants' objections based on lower energy prices found in later months were not accepted as proof of prejudice.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from the consultation requirements for new energy contracts.
Who was involved?
The case involved a housing group and leaseholders of various properties.
How did the court decide, and why?
The court decided to grant dispensation because the leaseholders did not show financial harm from the lack of consultation.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA, were applied.
What was the argument that mattered most?
The argument that mattered most was that the leaseholders did not suffer financial prejudice.
Was the decision for or against the person who brought the case?
The decision was for the housing group.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if they can show that leaseholders have not suffered financial prejudice.
What evidence or documents mattered?
Evidence showing that leaseholders did not suffer financial prejudice was important.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always advisable to seek legal advice from a qualified solicitor for cases like this.
