First-tier Tribunal Grants Dispensation for Urgent Boiler Replacement and Asbestos Removal
📌 In brief
The First-tier Tribunal granted permission to skip certain consultation requirements for urgent boiler replacement and asbestos removal at a Victorian building in London. The decision was made because the works were deemed necessary to ensure proper heating and hot water supply.
⚖️ Legal holding
A landlord may obtain dispensation from consultation requirements if it is reasonable to do so and no prejudice arises to the leaseholders.
📖 What the law says
The appropriate tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent boiler replacement and asbestos removal.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent boiler replacement and asbestos removal at a Victorian building in London. The decision was based on the lack of objections from leaseholders and the necessity of the works to ensure proper heating and hot water supply.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2021
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AW/LDC/2021/0182 Property : [ADDRESS] [POSTCODE] Applicant : [redacted] : [NAME]) [RESPONDENT] Respondent : [redacted] attached to the [NAME]. Representative :
Type of [NAME] : [NAME] for the dispensation of consultation requirements pursuant to S. 20ZA of the Landlord and Tenant Act 1985 Tribunal members :
Mr [APPELLANT] and venue of paper determination : [ADDRESS], LondonWC1E 7LR by Video conference Date of decision : 18th October 2021
DECISION
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Decisions of the Tribunal (1) The Tribunal grants the [NAME] for the dispensation of all or any of the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985 (Section 20ZA of the same Act). (2) The reasons for the Tribunal’s decision are set out below. The background to the [NAME]
1. The property, [ADDRESS] [POSTCODE] comprises a Victorian building subsequently converted to form 81 self contained flats with commercial premises on the ground floor served with communal heating and hot water provided by plant rooms located in the basement.
2. The tribunal did not inspect the property as it considered the documentation and information before it in the trial bundle enabled the tribunal to proceed with this determination and also because of the restrictions and regulations arising out of the Covid-19 pandemic.
3. This has been a paper hearing which has been consented to by the parties. The documents that were referred to are in a bundle of 171 pages, the contents of which we have recorded. Therefore, the tribunal had before it an electronic/digital trial bundle of documents prepared by the applicant, in accordance with previous directions.
4. The Applicant seeks dispensation under section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) from all the consultation requirements imposed on the landlord by section 20 of the 1985 Act, (see the Service Charges (Consultation Requirements) (England) Regulations 2003 (SI2003/1987), Schedule 4.) The request for dispensation concerns urgent replacement of dated boilers, and associated pipework replacement. Asbestos removal from eight locations, together with associated works.. The [NAME] is said to be urgent, as the works are necessary to provide heating and hot water to the residents of these properties and also to ensure the hot water is at a sufficient temperature to eradicate legionella bacteria.
5. Section 20ZA relates to consultation requirements and provides as follows: “(1)Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
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(2) In section 20 and this section— “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. …. (4)In section 20 and this section “the consultation requirements” means requirements prescribed by regulations made by the Secretary of State. (5)Regulations under subsection (4) may in particular include provision requiring the landlord— (a) to provide details of proposed works or agreements to tenants or the recognised tenants’ association representing them, (b) to obtain estimates for proposed works or agreements, (c) to invite tenants or the recognised tenants’ association to propose the names of persons from whom the landlord should try to obtain other estimates, (d) to have regard to observations made by tenants or the recognised tenants’ association in relation to proposed works or agreements and estimates, and (e) to give reasons in prescribed circumstances for carrying out works or entering into agreements.
6. The Directions on 7 September 2021 required any tenants who opposed the [NAME] to make their objections known on the reply form produced with the Directions. As far as the Tribunal is aware no objections were received from any of the tenants.
7. In essence, the works mentioned above are required to ensure that heating and hot water is provided to the occupiers residing within the subject building. In early 2020 [COMPANY] provided a specification for the proposed works and [COMPANY] submitted a tender figure of £260,697.02 plus Vat. A first stage notice of intention to undertake the qualifying works was dated the 10th May 2020. Following this, a [NAME] was formed a it was decided by them to appoint [COMPANY] as the main contractor, as they have been the contractor at [ADDRESS] a number of years In addition, [COMPANY] were appointed tom oversee these works. [NAME] were retained to oversee the removal of asbestos. Dispensation was thought necessary to speed up the urgent replacement works.On the 14th September 2021 all leaseholders were notified of this [NAME] and it is confirmed works are currently ongoing to install the replacement boilers to the building following the removal of necessary asbestos. The decision
4 8. By Directions of the tribunal dated 7 September 2021 it was decided that the [NAME] be determined without a hearing or by way of a video hearing if no objections were made. There being no such objection, the case will be determined on written representations.
9. The tribunal had before it a bundle of documents prepared by the applicant that contained the [NAME], grounds for [NAME] the [NAME], the first stage Section 20 Consultation process together with a detailed Asbestos report. The issues 10. The only issue for the Tribunal to decide is whether or not it is reasonable to dispense with the statutory consultation requirements. This [NAME] does not concern the issue of whether or not service charges will be reasonable or payable.
11. Having read the evidence and submissions from the Applicant and having considered all of the documents and grounds for [NAME] the [NAME] provided by the applicant, the Tribunal determines the dispensation issues as follows.
12. Section 20 of the Landlord and Tenant Act 1985 (as amended) and the Service Charges (Consultation Requirements) (England) Regulations 2003 require a landlord planning to undertake major works, where a leaseholder will be required to contribute over £250 towards those works, to consult the leaseholders in a specified form.
13. Should a landlord not comply with the correct consultation procedure, it is possible to obtain dispensation from compliance with these requirements by such an [NAME] as is this one before the Tribunal. Essentially the Tribunal must be satisfied that it is reasonable to do so.
14. In the case of [COMPANY] v Benson [2013] UKSC 14, by a majority decision (3-2), the Supreme Court considered the dispensation provisions and set out guidelines as to how they should be applied.
15. The Supreme Court came to the following conclusions: a. The correct legal test on an [NAME] to the Tribunal for dispensation is:
“Would the flat owners suffer any relevant prejudice, and if so, what relevant prejudice, as a result of the landlord’s failure to comply with the requirements?”
5 b. The purpose of the consultation procedure is to ensure leaseholders are protected from paying for inappropriate works or paying more than would be appropriate. c. In considering applications for dispensation the Tribunal should focus on whether the leaseholders were prejudiced in either respect by the landlord’s failure to comply. d. The Tribunal has the power to grant dispensation on appropriate terms and can impose conditions. e. The factual burden of identifying some relevant prejudice is on the leaseholders. Once they have shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. f. The onus is on the leaseholders to establish: i. what steps they would have taken had the breach not happened and ii. in what way their rights under (b) above have been prejudiced as a consequence.
16.
Accordingly, the Tribunal had to consider whether there was any prejudice that may have arisen out of the conduct of the applicant and whether it was reasonable for the Tribunal to grant dispensation following the guidance set out above.
17. The tribunal is of the view that, taking into account that there were no objecting leaseholders, it could not find prejudice to any of the leaseholders of the property by the granting of dispensation relating to the replacement of the two defective communal boilers set out in the documentation in the trial bundle submitted in support of the [NAME].
18. The Tribunal was mindful of the fact that the works are being undertaken by the applicant supported by [NAME] following meetings and consultation with the [NAME].
19. The applicant and the consultants believe that replacement of the boilers were vital given the nature of the problems reported. The applicant also says that in effect the tenants of the properties have not suffered any prejudice by the failure to consult. On the evidence before it the Tribunal agrees with this conclusion and believes that it is reasonable to allow dispensation in relation to the subject matter of the [NAME]. It must be the case that the necessary boiler repair works and removal of asbestos should be carried out as a matter of urgency to ensure that heating is provided to the occupiers of the relevant flats during the forthcoming winter months and hence the decision of the Tribunal.
6 20. Rights of appeal made available to parties to this dispute are set out in an Annex to this decision.
21. The applicant shall be responsible for formally serving a copy of the tribunal’s decision on all leaseholders named on the schedule attached to the [NAME]. Furthermore, the applicant shall place a copy of the tribunal’s decision on dispensation together with an explanation of the leaseholders’ appeal rights on its website (if any) within 7 days of receipt and shall maintain it there for at least 3 months, with a sufficiently prominent link to both on its home page. Copies must also be placed in a prominent place in the common parts of the buildings. In this way, leaseholders who have not returned the reply form may view the tribunal’s eventual decision on dispensation and their appeal rights.
Name: Mr [NAME]: 18 October 2021
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ANNEX - RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Street Lighting Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Remedial Works
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- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Emergency Call System Installation
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- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Emergency Sewage Pump Work
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to Listed Buildi…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Remedial Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Service Charge Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found no prejudice to leaseholders because no objections were received from any of them.
- The works were urgent to provide heating and hot water to residents and ensure hot water was at a sufficient temperature to eradicate legionella bacteria.
- The replacement of boilers and asbestos removal were vital and urgent, especially with winter approaching.
- The works were being overseen by a consultant following meetings and consultation with the resident association.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent boiler replacement and asbestos removal.
Who was involved?
The landlord and leaseholders were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary, and there were no objections from leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was the necessity of the works and the lack of objections from leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation if the works are urgent and necessary, and there are no objections from leaseholders.
What evidence or documents mattered?
Evidence and documents related to the necessity of the works and the lack of objections from leaseholders mattered.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
