First-tier Tribunal Grants Dispensation for Urgent Building Works
📌 In brief
The First-tier Tribunal granted permission to a landlord to bypass the usual consultation process for urgent works to remove a dangerous part of the building and store it safely.
⚖️ Legal holding
A landlord may be granted dispensation from consultation requirements if the works are urgent and necessary to address an immediate danger.
📖 What the law says
The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so in relation to certain works or long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for urgent works to remove a dangerous part of the building.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from the consultation requirements of s20ZA of the Landlord and Tenant Act 1985 for the removal of a dangerous part of the building and its subsequent storage.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/OOBE/LDC/2025/0790 Property :
103 [ADDRESS] [POSTCODE]
Applicant: [redacted] : [COUNSEL] [NAME] (Solicitors) Respondent: [redacted]
[NAME] 1 [RESPONDENT] 2 [NAME] 3 [COUNSEL] 4 [COUNSEL] : LCF Law Type of [NAME] : [NAME] for dispensation from the consultation requirements of s20 under section 20ZA of the Landlord and Tenant Act 1985 Tribunal member : [NAME] Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 28 October 2025
DECISION
2 Decision of the tribunal 1. The tribunal exercises its discretion to grant dispensation from the consultation requirements of s20ZA for removal of a crane control box (the box) which had become detached from its fixings in high winds and was the subject of a dangerous structures notice. The tribunal also grants dispensation for the storage of the box for a period in excess of one year which becomes a qualifying long term agreement while the future of the box is decided. The [NAME]
2. The Applicant seeks dispensation from the consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) in respect of the removal and storage of a crane observation box from the external elevation. The works were said to be urgent because elements of the crane structure had pulled loose of their fixings in high winds and were hanging dangerously over areas used by the public at varying times. Additionally the subsequent need to store the box for potential reuse is the second element of the [NAME] with storage of the box for in excess of a year deemed to constitute a qualifying long- term agreement.
3. The repairs cannot wait for a three-month consultation period due to the danger caused by the failures. No formal notice was given under s20 of the Landlord and Tenant Act 1985 but [NAME] have been notified of the works and that this [NAME] would be made. In view of the urgency of the it was not proposed formally consult. The likely cost of the works is above the threshold for consultation under section 20 of the 1985 Act. Representations were received from the [NAME] solicitors.
4. Directions were made on 16 September 2025 for a paper determination in the week commencing 27 October 2025. The only issue for the tribunal is whether it is reasonable to dispense with the statutory consultation requirements.
5. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The hearing 6. A written [NAME] was made by the freeholder.
7. A copy lease has been provided. The case was decided on paper and no appearances were made. The tribunal considered the written [NAME] form, copy letters to the [NAME], and the specimen lease included in the bundle and the respondents submissions.
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8. The respondents state that the [NAME] is deficient or inadequately particularised as it gives no information or details of the qualifying works beyond a brief description, names of contractors or costs. There is limited information on the qualifying long term agreement relating to storage or the amounts payable under such an agreement.
9. The respondents accept in principle that the costs of removal of the crane control box together with associated costs of any PLA licence scaffolding and structural engineers advice are ones where it may be reasonable to grant dispensation subject to the condition that the applicant bears its own costs without recovery of the costs through the service charge and also to pay for the respondents costs of the [NAME] due to the applicant’s failure to provide proper information.
10. The respondents also contend that any order granting dispensation in relation to qualifying works should not extend to undefined costs which are stated to be incidental to or in contemplation of the removal of the control box. This will also apply to undefined costs relating to the QLTA.
11. In reply, the applicant says it has provided all the information it currently has. What is ultimately required is uncertain depending on the outcome of the Local Authority’s decision as to whether the applicant is obliged to reinstate the crane control box. No evidence of financial prejudice has been provided by the [NAME].
12. The applicant notes the respondent agrees the box had to be removed as an emergency but as it formed part of a listed building it needed to be stored pending a decision as to its future and whether it needed to be repaired and reinstated. There was no point moving it again as that would incur further costs.
13. There is currently no [NAME] under section 20C of the Landlord and Tenant Act or paragraph 5 of schedule 11 of the Commonhold and Leasehold Reform Act 2002.
The background 14. The property is part of the [APPELLANT] estate consisting of warehouses built around 1850 which were converted to flats about 20 years ago. The [NAME] relates to a building overlooking the River Thames which has an early 20th-century lattice-jibbed crane mounted on the northern elevation with a housing and control box at parapet level.
15. The estate is owned by a freeholder with the [COMPANY] between the freeholder and [NAME]. Each flat is held on long lease which requires the landlord to provide services and the
4 tenant to contribute towards their costs by way of a variable service charge.
16. An inspection was not requested and the tribunal did not consider that one was necessary, nor would it have been proportionate to the issues.
17. The lease shows the scope of the works is within the service charge provisions of the lease. The tribunal directed the applicant to provide copies of the [NAME] and directions to the lessees. Confirmation was sent to the tribunal that the [NAME] had been provided to the [NAME].
18. Reasonableness and payability of the service charge is not within the scope of this [NAME].
The Law s20ZA of the Landlord and Tenant Act 1985 Service charges 20ZA Consultation requirements: supplementary (1)Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2)In section 20 and this section— “qualifying works” means works on a building or any other premises, and “qualifying long term agreement” means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. (3)The Secretary of State may by regulations provide that an agreement is not a qualifying long term agreement— (a)if it is an agreement of a description prescribed by the regulations, or (b)in any circumstances so prescribed. (4)In section 20 and this section “the consultation requirements” means requirements prescribed by regulations made by the Secretary of State.
5 (5)Regulations under subsection (4) may in particular include provision requiring the landlord— (a)to provide details of proposed works or agreements to tenants or the recognised tenants’ association representing them, (b)to obtain estimates for proposed works or agreements, (c)to invite tenants or the recognised tenants’ association to propose the names of persons from whom the landlord should try to obtain other estimates, (d)to have regard to observations made by tenants or the recognised tenants’ association in relation to proposed works or agreements and estimates, and (e)to give reasons in prescribed circumstances for carrying out works or entering into agreements. (5A)And in the case of works to which section 20D applies, regulations under subsection (4) may also include provision requiring the landlord— (a)to give details of the steps taken or to be taken under section 20D(2), (b)to give reasons about prescribed matters, and any other prescribed information, relating to the taking of such steps, and (c)to have regard to observations made by tenants or the recognised tenants’ association in relation to the taking of such steps. (6)Regulations under section 20 or this section— (a)may make provision generally or only in relation to specific cases, and (b)may make different provision for different purposes. (7)Regulations under section 20 or this section shall be made by statutory instrument which shall be subject to annulment in pursuance of a resolution of either House of Parliament.
19. The applicable case law is [COMPANY] v Benson [2013] UKSC 14, 1 WLR 854 where the Supreme Court held that the relevant test is whether the [NAME] have suffered prejudice by the failure to consult. Where the extent, quality and cost of the works were unaffected by the landlord’s failure to comply with the consultation requirements, an unconditional dispensation should normally be granted.
6 The tribunal’s decision 20. The tribunal exercises its discretion to grant dispensation from the consultation requirements of under s20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003
Reasons for the tribunal’s decision 21. The works were necessary to remove a dangerous part of the building.
22. The tribunal is satisfied that the [NAME] were aware of the [NAME] and have made representations.
23. The Tribunal is being asked to exercise its discretion under s.20ZA of the Act. The wording of s.20ZA is significant. Subs. (1) provides:
“Where an [NAME] is made to a [leasehold valuation] tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements” (emphasis added).
24. The Tribunal understands that the purpose of the consultation requirements is to ensure that [NAME] are given the fullest possible opportunity to make observations about expenditure of money for which they will in part be liable. The test laid down by the Supreme Court in [NAME] v Benson is whether the [NAME] would suffer prejudice if the [NAME] were to be granted and a full consultation not carried out.
25. The tribunal considers that there is no prejudice to the [NAME] in granting dispensation as the works were urgently required to alleviate an immediate danger. The current storage arrangements avoids the incurring of additional costs involved in moving the box.
26. The tribunal is satisfied the works were urgent and that dispensation should be granted.
27. The granting of dispensation is not concerned with the cost and recoverability of service charges for the works which are dealt with under section 27A of the Act.
28. Costs are a matter for any s27A [NAME].
Name: [NAME]: 28 October 2025
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Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
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- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Boiler Repairs
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- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs at Grimshaw…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary for safety.
- The works are urgent and necessary to ensure the safety of the building.
- The works are urgent and necessary to prevent further damage.
- The works are deemed urgent and necessary for health and safety compliance.
- The works are urgent and necessary.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It allowed the landlord to bypass the consultation requirements for urgent works to remove a dangerous part of the building.
Who was involved?
The landlord and the leaseholders of the building.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary to address an immediate danger.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 s.20ZA and the Service Charges (Consultation Requirements) (England) Regulations 2003.
What was the argument that mattered most?
The urgency and necessity of the works to address an immediate danger.
Was the decision for or against the person who brought the case?
For the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation requirements if the works are urgent and necessary to address an immediate danger.
What evidence or documents mattered?
Letters to the leaseholders and confirmation that the application had been provided to the leaseholders.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek advice from a qualified solicitor for a case like this.
