First-tier Tribunal Grants Dispensation for Urgent Kitchen Repairs
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass consultation requirements for urgent kitchen repairs. All lessees agreed with the proposal.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary to maintain functionality.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements related to qualifying works or agreements if it deems it reasonable to do so. It defines 'qualifying works' as works on a building or premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The consultation requirements refer to rules set by the Secretary of State, which can include providing details of proposed works to tenants, obtaining estimates, and considering tenants' observations.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for replacing tiling in a commercial kitchen.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 for the replacement of tiling in a commercial kitchen. The works were deemed urgent and necessary to maintain kitchen functionality.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/24UD/LDC/2019/0006
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
[COMPANY]
:
Respondents
:
[redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member(s)
Date of Decision
:
:
[NAME]
28 February 2019
DECISION
1. The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of tiling in the commercial kitchen.
In granting dispensation in respect of part of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2 Background
2. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 (the 1985 Act) from the consultation requirements required by Section 20 of the 1985 Act.
3. The Applicant explains that large sections of tiling in the commercial kitchen have come loose and require replacement. The Applicant further states that the work is urgent because if delayed for the full consultation period the kitchen will have to be closed and lunch will not be provided to residents. One quotation has been received and another is awaited. The costs will be met from reserves.
4. [NAME] were made on 1 February 2019 requiring the Applicants to send a copy of the application and the [NAME] to each Lessee. Attached to the [NAME] was a form for the lessees to return to the Tribunal indicating whether the application was agreed with, whether a written statement was to be sent to the applicant and whether an oral hearing was required.
5. The [NAME] noted that those parties not returning the form and those agreeing to the application would be removed as Respondents
6. Twenty replies from residents have been received all of which agree with the proposal. As indicated in [NAME] the lessees are therefore removed as Respondents.
7. No requests have been received for an oral hearing and the application is therefore determined on the papers received in accordance with Rule 31 of the Tribunal’s procedural rules.
8. The only issue for the Tribunal is if it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
9. The relevant section of the Act reads as follows:
20ZA Consultation requirements: a. (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
10. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following
b. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the
3 real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. c. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. d. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. e. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. f. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). g. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. h. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. i. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. j. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence
11. The Applicant has provided a hearing bundle for the Tribunal’s use which, amongst other documents, contains two quotations for the work involved and a letter to each leaseholder dated 6 February 2019 explaining the situation and arranging for their Operations Manager to attend the site to provide further details.
Determination
12. The works are required to maintain the kitchen’s functionality. No lessee has objected, and no evidence has been submitted identifying the type of prejudice referred to in paragraph 9 above. In these circumstances, I am prepared to grant the dispensation required.
13. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the replacement of tiling in the commercial kitchen.
14. In granting dispensation in respect of part of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
4
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Emergency Roof Repairs Can Bypass Full Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements for …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation Due to Human Error
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Suspension Ropes Replaceme…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Chimney Repair Works
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Dry Rot Eradication
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works were necessary to keep the kitchen working.
- No residents objected to the proposal.
- There was no evidence from residents showing they would be harmed by the lack of consultation.
- The landlord explained that delaying the work would mean closing the kitchen and not providing lunch to residents.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from consultation requirements for urgent kitchen repairs.
Who was involved?
The landlord and the lessees of the property were involved.
How did the court decide, and why?
The court decided to grant dispensation because the repairs were urgent and necessary to maintain kitchen functionality.
Which laws or rules were applied?
Section 20 and Section 20ZA of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The urgency and necessity of the repairs were the most important arguments.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the repairs are urgent and necessary.
What evidence or documents mattered?
The evidence included a description of the urgent need for repairs and the agreement of all lessees.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for such cases.
