First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process for repairing a broken communal lift in a residential building. The decision was made because the repairs were urgent and necessary, and no tenants objected to the dispensation.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and there is no evidence of prejudice to tenants.
📖 What the law says
The First-tier Tribunal can grant a landlord dispensation from consultation requirements if it is reasonable to do so. This includes situations where works are urgent and there is no evidence of prejudice to tenants.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from statutory consultation requirements for urgent lift repairs.
📜 Headnote Official document
The First-tier Tribunal granted the landlord dispensation from statutory consultation requirements for urgent lift repairs in a residential property. The decision was based on the lack of opposition from tenants and the urgent need for the repairs.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference:
LON/00BK/LDC/2020/0252 P
HMCTS code:
P: PAPERREMOTE
Property:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
[COUNSEL] LLP
Respondents:
[redacted] application
Representative:
None advised
Type of Application:
To dispense with the statutory consultation requirements under section 20ZA Landlord and Tenant Act 1985
Tribunal members:
Judge [NAME] of decision:
23 February 2021
Covid-19 pandemic: description of hearing This has been a remote hearing on the papers which has been consented to by the applicant and not objected to by any respondent. The form of remote hearing was P:PAPERREMOTE. A face-to-face hearing was not held because no-one requested a hearing and all issues could be determined on paper. The documents to which the tribunal was referred are in an electronic bundles of 209 pages (including the application, the Directions issued by the tribunal dated 22 December 2020, copy leases, the quotation from [COMPANY] dated 20 July 2020, updated by e mail on 20 November 2020, the quotation from Morris Vermaport Lifts dated 4 December 2020 and from [COMPANY] dated 26 November 2020). The decision made is set out below.
DECISION The Tribunal grants to [APPELLANT] dispensation from statutory consultation in respect of the subject works, namely remedial work to a communal lift serving the property. The applicant should send a copy of this decision by e mail, hand delivery or first class post to each of the respondents and display a copy in a prominent position in the common parts of the Property, together with an explanation of the [NAME]’ appeal rights within seven days of receipt. This decision does not affect the Tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act in respect of the reasonableness and/or the cost of the work. The Application 1. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for dispensation from consultation in respect of proposed remedial work to a communal lift serving the property. The Service Charges (Consultation Requirements) Regulations 2003 provide that consultation requirements are triggered if the landlord plans to carry out qualifying works which would result in the contribution of any tenant being more than £250. The application stated the estimated cost of the work to be £5,600 plus VAT, and that the applicant proposed to commence the works as soon as it had made the application. It stated that the works were urgent as the lift was out of operation, and is essential to the residents on the upper floors.
2. By directions dated 22 December 2020 (the “directions”) the tribunal directed the applicant send each of the [NAME] the application and the tribunal’s directions and display the same in the common parts of the Property, confirming to the tribunal that it had done so. The applicant’s representative confirmed to the tribunal on 19 January 2021 that on 13 January 2021 it had sent a copy of the
application and directions to each leaseholder and that it had clearly displayed these in the communal areas of the building .
3. The directions required any leaseholder who opposed the application should tell the tribunal. If they opposed the application they should send the tribunal and the applicant’s representative a statement responding to the application together with any documents they wished to rely on. The tribunal has received no objections or statements of objection and the applicant has not informed the tribunal of having received any objections from any of the [NAME].
4. The directions provided that the tribunal would decide the matter on the basis of written submissions unless any party requested a hearing. No such request has been made. The applicant’s case
5. In the application the property is described as a purpose built block of 12 flats.
6. The applicant states in its application that the qualifying works consist of replacing the lift’s OSG (overspeed governor) system. This is subject to repetitive faults and the [NAME] can no longer reset the system. A number of contractors, having visited the site, have confirmed that the lift has to be left out of service as it might otherwise trip, trapping the occupants. The lift is maintained by DAB, who quoted £5,600 plus VAT for the work, including replacing the OSG system, rope, tension weight assembly and all fixings and wiring modifications. The application states that two other quotes were obtained, from [NAME] (£5,485 + Vat) and [NAME] (£1,980 + VAT). These are copied in the bundle. The applicant stated that it elected to proceed with DAB as they have the benefit of DAB software and the supporting computer program tools and the applicant considered them best placed to carry out the work.
7. The application states that the applicant had written to the residents explaining why the work was required, and informing them of the chosen contractor, why they were chosen and the urgency of the work and why they were therefore seeking dispensation from s 20 consultation. The Respondents’ case 8. The tribunal received no objections to the application nor any statements from any of the respondents. The tribunal was not advised of any objection to the application having been received by the applicant from any respondent. Determination and Reasons
9. Section 20ZA(1) of the Act provides:
“Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”
10. The whole purpose of section 20ZA is to permit a landlord to dispense with the consultation requirements of section 20 of the Act if the tribunal is satisfied that it is reasonable for them to be dispensed with.
11. The Tribunal has taken account the decision in [COMPANY] v [NAME] [2013] UKSC 14 in reaching its decision.
12. There is no evidence before the tribunal that the respondents will be prejudiced by the failure of the applicant to comply with the consultation requirements. The tribunal is therefore satisfied that it is reasonable to dispense with all or any of the consultation requirements in relation to the repair works
13. Whether the works are carried out to a reasonable standard and at a reasonable cost, and the liability to pay such cost are not matters which fall within the jurisdiction of the tribunal in relation to this present application. This decision does not affect the tribunal’s jurisdiction upon any future application to make a determination under section 27A of the Act in respect of the reasonableness and /or cost of the works.
Name: Judge Pittaway Date: 23 February 2021.
ANNEX - RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Weatherproofing Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Building Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Water Pipe Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Drain Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord shows that the works are urgent.
- There is no evidence of prejudice to the tenants.
- No prejudice to the tenants is identified.
- The works are urgent and there is no identified prejudice to the tenants.
❌ Tends to be rejected
- (No factors identified that went against the claimant in these cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to bypass the usual consultation process for repairing a broken communal lift.
Who was involved?
The landlord of a residential property and the tenants living in the building.
How did the court decide, and why?
The court decided that the landlord could bypass the consultation process because the repairs were urgent and necessary, and no tenants objected.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) Regulations 2003.
What was the argument that mattered most?
The urgency of the repairs and the lack of objections from tenants.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if the repairs are urgent and necessary, and there is no opposition from tenants.
What evidence or documents mattered?
Quotes from contractors and confirmation that the repairs were urgent and necessary.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving landlord and tenant disputes.
