VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Lift Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a residents' association to skip consultations for urgent lift repairs, as no harm to tenants was found.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgent and no prejudice is identified.

Topics

tenancy disputesconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. Consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for urgent lift repairs.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for urgent lift repairs carried out between January and February 2019, finding no prejudice to the tenants.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/21UG/LDC/2019/0014

Property

:

[ADDRESS] [POSTCODE]

Applicant: [redacted] Limited

Representative

:

[RESPONDENT]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works

Tribunal Member(s)

:

[NAME] of Decision

:

25 April 2019

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 for remedial works to the lifts carried out between 10 January – 11 February 2019.

In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Background

1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the Act.

2. The Applicant explains that in late November 2018 two of the three lifts broke down. A replacement controller was required and ordered from the lift maintenance contractor, without seeking alternative quotations or otherwise consulting the [NAME] as required by section 20. The remedial works were carried out between 10 January – 11 February 2019. The Applicant asserts that normal consultation was not possible due to the emergency nature of the works, and that it was not feasible to obtain alternative quotations.

3. The Tribunal made Directions on 21 February 2019 requiring the Applicant to send a copy of the application and the Tribunal’s Directions to each lessee. Attached to the Directions was a form for the [NAME] to return to the Tribunal indicating whether the application was agreed with, whether a written statement was to be sent to the applicant and whether an oral hearing was required.

4. The Directions noted that those parties not returning the form and those agreeing to the application would be removed as Respondents

5. No replies were received and the [NAME] have therefore been removed as Respondents as previously indicated.

6. No requests have been received for an oral hearing and the application is therefore determined on the papers received in accordance with Rule 31 of the Tribunal’s procedural rules.

7. The only issue for the Tribunal is if it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.

The Law

8. The relevant section of the Act reads as follows:

20ZA Consultation requirements: a. (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

3 9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following

b. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. c. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. d. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. e. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. f. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). g. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. h. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant. i. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. j. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence

10. In their formal submission the applicant describes itself as [COMPANY] with 28 leasehold flats and 28 company members 24 of whom contribute to the costs of the three lifts in three of the four blocks.

11. The circumstances are as described in paragraph 2 above and correspondence from leaseholders in November 2018 regarding the need for repairs to be carried out are included in the bundle.

4 Determination

12. Clearly repairs to return the lifts to service were required urgently. No objections have been received from the [NAME] and no prejudice of the type referred to in paragraph 9 has been identified.

13. In these circumstances I am satisfied that the dispensation requested should be given.

14. In accordance with the above the Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 for remedial works to the lifts carried out between 10 January – 11 February 2019.

15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

D [NAME]

25 April 2019

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The repairs to the lifts were urgently needed to restore service.
  • The residents did not object to the application for dispensation.
  • The residents did not show any specific harm from the lack of consultation.
  • The landlord argued that normal consultation was not possible due to the emergency.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation from consultation requirements for urgent lift repairs.

Who was involved?

The residents' association and the tenants of the property.

How did the court decide, and why?

The court decided to grant dispensation because the repairs were urgent and no prejudice was identified.

Which laws or rules were applied?

Section 20 and Section 20ZA of the Landlord and Tenant Act 1985.

What was the argument that mattered most?

The argument that the repairs were urgent and no prejudice was identified.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to skip consultations if the repairs are urgent and no prejudice is identified.

What evidence or documents mattered?

Correspondence from leaseholders regarding the need for repairs was included in the bundle.

Can a decision like this be appealed?

Yes, a person wishing to appeal must seek permission to do so within 28 days after receiving written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.