First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
📌 In brief
The Tribunal allowed a landlord to bypass consultation requirements for urgent lift repairs in a high-rise building, as there was no evidence that tenants would suffer any harm.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if there is no evidence of prejudice to tenants.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. The tribunal must ensure there is no evidence of prejudice to tenants before making such a determination.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent lift repairs in a high-rise building.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent lift repairs in a high-rise building, finding no evidence of prejudice to tenants.
📚 Full judgment Official document
OUTCOME: Allowed
1
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00MR/LDC/2018/0102
Property
:
1-136 [ADDRESS] [POSTCODE]
Applicant
:
[redacted]
Representative
:
Respondents
:
[redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works
Tribunal Member(s)
Date of Decision
:
:
[NAME]
17 January 2019
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to re-instate the lifts.
In granting dispensation in respect of part of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2
1. This is an application for dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985. (the 1985 Act)
2. The dispensation is required for works to the lifts in an 18-torey concrete purpose built tower block. All control equipment has been discontinued and should a major component fail the lift could be out of action for up to 12 weeks. The work consists of replacement of the lift’s main control panels, shaft signalisation and refurbish the doors and all wiring.
3. The Tribunal made Directions on 7 December 2018 which required the Applicant to send the Respondent a copy of the application and the Directions together with a form to be returned to the Tribunal indicating whether the application was agreed with, whether a written statement was to be sent to the applicant and whether an oral hearing was required.
4. No reply was received and in accordance with the directions the lessee has been removed as a Respondent. There were no requests for an oral hearing and the application is therefore determined on the papers received in accordance with Rule 31 of the Tribunal’s procedural rules.
5. The only issue for the Tribunal is if it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law 6. The relevant section of the Act reads as follows:
20ZA Consultation requirements: a. (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
7. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v Benson. In summary the Supreme Court noted the following
b. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. c. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. d. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
3 e. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. f. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). g. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. h. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. i. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. j. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Evidence 8. The Applicant states that the work needs to be carried out as a matter of urgency. They decided to place the order with one of their two service providers from whom lift contract works were procured in 2011. It is said that at the time highly competitive prices was obtained which have only been increased by trade inflation rates. It is further said that if tendered now the prices received would be considerably more.
9. A reduced tender process between the two service providers has been carried out and the cheaper quote accepted.
Determination
10. Clearly it is necessary to ensure the reliability of the lifts in this high rise building. No objection has been sent to the Tribunal and no evidence of the type of prejudice referred to in paragraph 7 above has been identified. In these circumstances, I am prepared to grant the dispensation required.
11. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to re-instate the lift.
12. In granting dispensation the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
[NAME] 17 January 2019
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to
4 the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Drainage Repairs Due to Dry Rot
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Lift Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Chimney Repair Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements Due To Safety …
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Works Without Tenant Prejudice
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Flat Roof Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- There is no evidence of prejudice to tenants.
- The works fall within the landlord's obligations.
- Urgent works are necessary and pose a safety risk.
- Compliance with consultation requirements would cause significant harm or financial loss to tenants.
- It is reasonable to dispense from consultation requirements.
❌ Tends to be rejected
- (No factors identified that went against the claimant in the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent lift repairs.
Who was involved?
The landlord applied for dispensation, while the tenants were not involved in the proceedings.
How did the court decide, and why?
The court decided to grant dispensation because there was no evidence of prejudice to tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 Section 20ZA was applied.
What was the argument that mattered most?
The argument that mattered most was the lack of evidence showing that tenants would suffer any prejudice.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if there is no evidence of prejudice to tenants.
What evidence or documents mattered?
The evidence that mattered was the lack of objections or evidence of prejudice from the tenants.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal within 28 days.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for such cases.
