First-tier Tribunal Grants Dispensation for Urgent Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent repairs to a sewerage sump pump in a five-storey building because no leaseholder objected.
⚖️ Legal holding
An applicant may obtain dispensation from consultation requirements if the work is urgent and no leaseholder objects.
📖 What the law says
This section allows the appropriate tribunal to grant dispensation from consultation requirements if it deems it reasonable to do so. It defines 'qualifying works' as works on a building or premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The consultation requirements refer to rules set by the Secretary of State, which can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent repairs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements under the Landlord and Tenant Act 1985 for urgent repairs to a sewerage sump pump in a five-storey building. No leaseholder objected to the application.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2013
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AY/LDC/2025/0885 Property : 72 [ADDRESS] [POSTCODE] Applicant : [redacted] : The leaseholders listed in the appendix to this decision
Type of [NAME] : Dispensation from consultation requirements under Landlord and Tenant Act 1985 section 20ZA Tribunal Member :
Judge R Percival
Venue : Remote paper determination Date of Decision : 16 December 2025
DECISION
2
Decisions of the tribunal (1) The Tribunal, pursuant to section 20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”), grants dispensation from the consultation requirements in respect of the works which are the subject of the [NAME]. Procedural 1. The landlord submitted an [NAME] for retrospective dispensation from the consultation requirements in section 20 of the Landlord and Tenant Act 1985 (“the 1985 Act”) and the regulations thereunder, dated 17 September 2025.
2. The Tribunal gave directions on 28 October 2025. The directions provided for a form to be distributed to those who pay the service charge to allow them to object to or agree with the [NAME], and, if objecting, to provide such further material as they sought to rely on. The [NAME] and directions were required to be sent to the leaseholders and any sublessees, and to be displayed as a notice in the common parts of the property. The deadline for return of the forms, to the Applicant and the Tribunal, was 21 November 2025.
3. The Applicant confirmed that the relevant documentation had been sent to the leaseholders.
4. No response from any of the leaseholders has been received by the Tribunal. The Applicant also confirmed that no responses had been received by it. The property and the works 5. The property is a five storey purpose built block, which the Applicant states consists of seven flats.
6. Following a recent routine inspection, it became apparent that one of two sewerage sump pumps serving the property required replacement following the failure of a component. The Applicant asserts that the matter was urgent, as the failure of the pump meant that, if the other pump were to fail, foul water would leak into the grounds and the basement flat. There had in the past been serious problems consequent on sump pump failure.
7. The information provided to the Applicant was that the cost of repairing the existing pump would be comparable to buying a new
3 pump. The specialist consulted recommended the installation of a new pump, which would benefit from a warranty.
8. The Applicant received a quotation for £2,342.40, which appears to have been the price paid for the work (photographs of which appear in the bundle). Determination 9. The relevant statutory provisions are sections 20 and 20ZA of the Landlord and Tenant Act 1983, and the Service Charges (Consultation etc)(England) Regulations 2003. They may be consulted at the following URLs respectively: https://www.legislation.gov.uk/ukpga/ 1985/70 https://www.legislation.gov.uk/uksi/2003/1987/contents/made 10. The Tribunal is concerned solely with an [NAME] under section 20ZA of the 1985 Act to dispense with the consultation requirements under section 20 and the regulations.
11. It is not entirely clear how many flats/respondents there are. The Applicant states that the property contains seven flats. However, the Applicant’s list of respondents includes, in addition to flats numbered one to seven, two other flats, numbered 72A and 72B. The difference is, however, immaterial in that the threshold for the consultation requirements is reached on either basis. The full list of respondents given by the Applicant is assumed to be complete and is used in this determination.
12. In the first place, the Applicant makes a reasonable case for urgency. It explains that there have been issues with the pumps in the past, and the failure of one of two pumps creates an obvious danger of serious consequences should the one remaining pump fail.
13. But secondly, no response has been received from any of the leaseholders objecting to the [NAME], either by the Tribunal or, it reports, the Applicant. It is therefore clear that none of the leaseholders have sought to claim any prejudice as a result of the consultation requirements not having been satisfied. Where that is the case, the Tribunal must, quite apart from any question of urgency, allow the [NAME]: [COMPANY] v [NAME] and others [2013] UKSC 14; [2013] 1 WLR 854.
14. This [NAME] relates solely to the granting of dispensation. If the leaseholders consider the cost of the works to be excessive or the quality of the workmanship poor, or if costs sought to be recovered through the service charge are otherwise not reasonably incurred, then
4 it is open to them to apply to the Tribunal for a determination of those issues under section 27A of the Landlord and Tenant Act 1985. Rights of appeal 15. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the London regional office.
16. The [NAME] for permission to appeal must arrive at the office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
17. If the [NAME] is not made within the 28 day time limit, the [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at these reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
18. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates, give the date, the property and the case number; state the grounds of appeal; and state the result the party [NAME] the [NAME] is seeking.
Name: Judge Richard Percival Date: 16 December 2025
5 APPENDIX: LIST OF RESPONDENTS
[NAME] 1 Flat 2 Flat 3 Flat 4 Flat 5 Flat 6 Flat 7 72A 72B
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements Due …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs Under s.20ZA
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Dispensation
- First-tier Tribunal (Property Chamber) Emergency Repairs Approved Without Full Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Boiler Replacement Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Emergency Building Repairs Without Leaseholder…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The work is urgent.
- No leaseholder objects.
- Works are critical for residents.
- There is no prejudice to leaseholders.
- Works are necessary and urgent.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass consultation requirements for urgent repairs.
Who was involved?
The landlord and the leaseholders of a five-storey building.
How did the court decide, and why?
The court decided that the landlord could bypass consultation requirements because the repairs were urgent and no leaseholder objected.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation etc)(England) Regulations 2003.
What was the argument that mattered most?
The argument that the repairs were urgent and no leaseholder objected to the application.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if the work is urgent and no leaseholder objects.
What evidence or documents mattered?
Evidence of the urgency of the repairs and confirmation that no leaseholder objected.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
