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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation for Urgent Repairs

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent repairs to a communal heating and hot water system. The repairs were deemed necessary to ensure safety and avoid unnecessary costs.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if the works are urgent and necessary to prevent wasted costs and ensure safety.

Topics

consultation requirementsurgent repairsdispensation from s20ZA

Provisions

Landlord and Tenant Act 1985 s20ZALandlord and Tenant Act 1985 s27ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The First-tier Tribunal can grant an exemption from consultation requirements if it determines that it is reasonable to do so. Consultation requirements refer to obligations placed on landlords to consult tenants regarding certain works or long-term agreements.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for urgent repairs to a communal heating and hot water system.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements for urgent repairs to a communal heating and hot water system, ensuring safety and preventing wasted costs. The decision was based on the urgency of the repairs and the lack of objections from tenants.

📚 Full judgment Official document

OUTCOME: Allowed

FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference : BIR/00CN/LDC/2020/0010P

Properties : [ADDRESS], [POSTCODE]

Applicant : [redacted]

Applicant’s Representative : [APPELLANT]

Respondents : [redacted] [NAME] for Dispensation from

Consultation requirements s20ZA

Landlord and Tenant Act 1985

Tribunal : Tribunal Judge P. J. Ellis

Tribunal Member R. Bryant Pearson

Date of Hearing : 22 September 2020

Date of Decision : 24 September 2020 _____________________________________________

DECISION _____________________________________________ © 2020

The tribunal is satisfied it is reasonable to dispense with consultation requirements in relation to qualifying works of boiler house control wiring to make safe and replace with new, installation of new boiler, pumps, Control Panels, electrical equipment and safety equipment the subject of this [NAME].

1. On 17 August 2020 the Applicant the [NAME] deceased issued this [NAME] pursuant to s27ZA Landlord and Tenant Act 1985 (the Act) for dispensation with all consultation requirements ordinarily required by s20 of the Act in relation to qualifying works necessary to repair the communal hot water and heating system supplying flats at [ADDRESS] Birmingham.

2. On 18 August 2020 directions for determination of the [NAME] were issued. The directions provided for a paper hearing unless any party made a request for an oral hearing.

3. The direction also provided for the Applicant to send to each of the tenants (and [COMPANY]) either by hand or first class delivery post copies of the [NAME] and the directions and display copies of the documents in a prominent position in the common parts of the property.

4. The directions required tenants who opposed the [NAME] notify their opposition to the tribunal and the Applicant by 2 September 2020.

5. The Applicant complied with the direction to give notice of the [NAME] to the residents. The tribunal has not received any objection from any tenant or resident. The Applicant asserted in the [NAME] that [COMPANY] was consulted and consented to the [NAME].

6. The [NAME] was made as a matter of urgency in order to protect the service charge funds against the cost of temporary hired equipment during the normal period of consultation under s20 of the Act.

7. The tribunal determined the [NAME] on the papers on 22 September 2020. The papers comprised the [NAME] and accompanying documents relating to the works, the lease and the directions.

The Property and the works 8. According to the [NAME] form the property comprising Flats 1-[ADDRESS] comprises eight 4-6 storey blocks of purpose-built apartments each having a basement area. They were constructed in 1937. There are five boiler rooms on the property which supply the eight blocks with heating and hot water. This [NAME] relates to the boiler facilities in block three which is unshared with other blocks.

9. On 12 July 2020 a burst occurred overnight leading to loss of water. An inspection early on 13 July revealed water spraying over electrical controls and flooding in the boiler room. Isolation works was undertaken and the flooding pumped out of the room. Temporary repairs including supply of a temporary boiler were initiated immediately and hot water was reinstated by 17 July 2020.

10. Qualifying work required to ensure permanent supply of hot water and heating are described in the [NAME] as “due to the age and condition of the wiring (VIR) there is now an urgent heed for the boiler house control wiring to be addressed [NAME] it safe and replacing the equipment with new. Installation of new boiler, pumps, Control Panels, electrical equipment and safety equipment.

The Reason for Dispensation 11. The applicant submitted that in order to keep heating and hot water services provided to the block immediate instruction for the work was required. Hire costs for temporary equipment as a quoted rate of £9000.00 +VAT would be incurred in the period normally required for the consultation process. The applicant submitted that such costs together with the cost of temporary boilers

would be wasted. Evidence in support of these estimates was produced. The basis of the claim was that unnecessary expenditure would be incurred in hire costs which would be payable from service charge funds.

12. Moreover, the Applicant submitted the condition of the wiring was a threat to life by reason of the water damage necessitating urgent attention to [NAME] the area safe. The Applicant gave instructions for effective and permanent repair on 24 July 2020 in order to avoid unnecessary hire charges and notified tenants and residents of the intention to make this [NAME] on 31 July 2020.

The Lease 13. The tribunal was shown one lease namely of [ADDRESS] but it is assumed that the leases for all flats are in substantially the same terms. The lease shown to the tribunal was made on 6 June 1980 between [COMPANY] and [NAME] [NAME] [NAME] and [NAME] [NAME].

14. The relevant terms provide at clause 5(4) that the lessor will “provide and maintain a good and sufficient and constant supply of hot water and cold water to the flat ……and also an adequate supply of heating in the hot water radiators ….. and to remedy any mechanical breakdown as soon as possible in the hot water and central heating systems.” The reciprocal obligation on the part of the lessee is set out at clause 2(2)(a) “to pay and contribute to the Lessor (the agreed percentage) of …..at (iii)(d) the cost of maintaining repairing decorating and renewing ……the boilers and system for the supply of hot and cold water throughout the building.

The Statutory Framework 15. S20 of the Act limits the relevant contributions of tenants unless the consultation requirements have been either: a. Complied with in relation to the works or agreement, or b. Dispensed with in relation to the works or agreement by (or an appeal from) the appropriate tribunal And subsection 3 provides that s20 applies to qualifying works if the relevant costs in carrying out the works exceed an appropriate amount.

16. S27Za of the Act provides in so far as relevant:

“(1)Where an [NAME] is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2)In section 20 and this section— “qualifying works” means works on a building or any other premises,

17. By regulation 6 of Service Charge (consultation Requirements)(England) Regulations the appropriate amount ( as referred to in s20 of the Act ) is an amount which results in the relevant contribution of any tenant being more than £250.00

18. In [COMPANY] v [NAME] and Others [2011] EWCA Civ 38 at para 44Lord [NAME] applied the relevant provisions and regulations to give guidance on the approach to be adopted by the tribunal when considering an [NAME] under s27ZA as follows Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an [NAME] by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements.

45. Thus, in a case where it was common ground that the extent, quality and cost of the works were in no way affected by the landlord’s failure to comply with the Requirements, I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be – ie as if the Requirements had been complied with.

The Decision 19. Having considered the papers submitted in this case the tribunal determines it is reasonable to dispense with all consultation requirements in relation to the works described in its [NAME] and set out in this Decision at paragraph 10 above.

20. The relevant lease imposes usual reciprocal obligations on the parties requiring the landlord to supply and maintain equipment necessary for the supply of space and water heating and for the tenant to pay a sum rateable with the other tenants for the costs incurred by the landlord.

21. The relevant equipment suffered catastrophic failure resulting in a total failure of supply of hot water to the flat. The landlord reacted immediately by arranging for the restoration of supply and the appointment of suitably qualified engineers to carry out permanent repairs. The costs of the repairs amounted to a sum which placed the lessees at risk of paying more than £250.00 each thereby triggering the consultation obligations of s20 of the Act. The Applicant decided that the cost of arranging a temporary repair pending consultation would add an unnecessary charge to the service fund. Informal consultations with [COMPANY] indicated the residents agreed that the permanent work should go ahead. Although the tribunal was not shown any information about the informal consultation, it has not seen any opposition to this [NAME] from any tenants. It therefore concludes there is no substantial objection to it.

22. In any event applying the principles set out by Lord [NAME] in Daejan the tribunal cannot see any prejudice to the tenants, rather the position is that by going ahead with the work the Applicant has saved the tenants from the wasted costs associated with a temporary repair.

23.

For these reasons the [NAME] for dispensation from consultation requirements is granted. Appeal 24. By Rule 36(2) of the Tribunal Procedure (First-tier) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.

25. Either party may appeal this decision to the Upper Tribunal (Lands Chamber) but must first apply to the First-tier Tribunal at the regional office that has been dealing with the case, for permission.

26. [NAME] for permission must be in writing and be received by the regional office of the First-tier Tribunal no later than 28 days after the Tribunal sends its written reasons for the decision to the [NAME].

27. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.

28. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.

Tribunal Judge PJ Ellis

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The tribunal found it reasonable to dispense with consultation requirements for the boiler house control wiring and equipment replacement.
  • The works were urgent because a burst pipe caused water to spray over electrical controls and flood the boiler room.
  • The landlord needed to act immediately to avoid incurring significant hire costs for temporary equipment during the consultation period.
  • The condition of the wiring, damaged by water, posed a threat to life, requiring urgent attention to make the area safe.
  • No tenants or residents objected to the application for dispensation.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted dispensation from consultation requirements for urgent repairs to a communal heating and hot water system.

Who was involved?

The landlord of a multi-unit residential building and the tenants of the building.

How did the court decide, and why?

The court decided to grant the dispensation because the repairs were urgent and necessary to ensure safety and avoid wasted costs.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20ZA and 27ZA were applied.

What was the argument that mattered most?

The argument that the repairs were urgent and necessary to ensure safety and avoid wasted costs was the most important.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may be able to obtain dispensation from consultation requirements if they can demonstrate the urgency and necessity of the repairs.

What evidence or documents mattered?

Evidence of the urgency and necessity of the repairs, as well as the lack of objections from tenants, was presented.

Can a decision like this be appealed?

Yes, either party may appeal this decision to the Upper Tribunal (Lands Chamber) but must first apply for permission to the First-tier Tribunal.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.