First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass consultation requirements for urgent roof repairs because the repairs were deemed necessary and urgent, and the leaseholders would not suffer any relevant prejudice.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and there is no relevant prejudice to the leaseholders.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants regarding certain works or agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs at a property, finding the works necessary and urgent, and that leaseholders would not suffer relevant prejudice.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AE/LDC/2025/0988 Property : 18 [ADDRESS], [POSTCODE] Applicant: [redacted] Respondent : [redacted] [APPELLANT] (2) [APPELLANT] (3) [NAME] (4) [NAME] zu [NAME] of application : For the dispensation from the consultation requirements required by section 20 of the Landlord and Tenant Act 1985 Tribunal members : Judge Hussein-Venn Judge Daley Venue : 10 [ADDRESS] [POSTCODE] Date of decision : 8 April 2026
DECISION
2 Decisions of the tribunal (1) The Tribunal determines to exercise its discretion to dispense with the consultation requirements contained in Part 2 of Schedule 4 to the Service Charges (Consultation Requirements) England) Regulations 2003. The application 1. The Applicant (leaseholder and freehold owner of the property), applied on 11 December 2025 under section 2oZA for dispensation from the consultation requirements contained in Part 2 of Schedule 4 to the Service Charges (Consultation Requirements) England) Regulations 2003. The Tribunal had before it a bundle of 74 pages as well as all correspondence between the Applicant and the Tribunal prior to the hearing of this application.
2. The dispensation from statutory consultation requirements relates to the replacement of a flat roof and associated/additional roof works at the property. The estimated cost of the works is £5,300 for the replacement flat roof and £4,085 for the associated/additional roof works. Procedure 3. The Tribunal issued directions on 18 February 2026. In those directions it was decided that the application the matter should be determined on the basis of written representations and without an oral hearing.
4. The Directions gave an opportunity for any party to request an oral hearing. They also gave an opportunity for any leaseholder who wishes to oppose the application from the landlord to provide a statement to the Tribunal setting out his or her reasons for so doing. No request for an oral hearing was received nor were any objections received in relation to the application.
5. The Applicant has provided the Tribunal with confirmation that it has served a copy of its application on each Respondent by email in accordance with the Directions of Judge Moate dated 18 February 2026. Determination The Evidence 6. The evidence before the Tribunal indicates as follows: a. In November 2025 it was reported by the tenants of the first/second floor rear flat to the [NAME] Respondent that the ceiling in the living room
3 had collapsed with the flat roof above it identified as the source of water ingress as the cause. Water was reported to be continuing to enter the property causing an immediate risk of further structural damage to the building and occupants. As such urgent repair was required. b. In 2023 documented discussions took place between all of the freeholders, namely the Applicant, the second, [NAME] and fourth Respondents about the general need for the replacement of the flat roof and associated works. Three quotations were obtained but a unanimous decision could not be reached about the identity of the contractor to be appointed. The Applicant states that other priorities then arose in 2024 including essential fire safety work, and as such the matter of the flat roof was not pursued further. c. Following the collapse of the roof in November 2025, the Applicant appointed one of the three contractors to complete the work, namely [NAME]. A quotation was previously obtained from [NAME] in 2023 in respect of the work required to the flat roof at the time. The Applicant states that this contractor was preferred by him and the [NAME] and fourth Respondents but not the second Respondent who favoured a quotation from [RESPONDENT], for roughly £100 more than that quoted by [NAME]. d. Once the works commenced it was determined that additional works were required to the associated works previously quoted for to include the replacement of loose ridge tiles at an additional cost of £685. The quotation for the associated works was also increased by £520 from that quoted for in 2023 by [NAME]. It was felt that conducting works to the roof and the associated works at the same time was cost effective since both required the erection of scaffolding which would have resulted in additional expense, if erected and dismantled more than once. e. The work was conducted and concluded by [NAME] accordingly at an apparent total cost of around £9,385. The Applicant maintains the works required were urgent given the damage and ongoing water ingress to the first/second floor rear flat and the fabric of the building more generally. It is on this basis that the Applicant has made the application for dispensation. The Law 6. The Tribunal is being asked to exercise its discretion under s.20ZA of the Act. The wording of s.20ZA is significant. Subs. (1) provides: 7. "Where an application is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that
4 it is reasonable to dispense with the requirements" (emphasis added).
8. In [COMPANY] v Benson [2013] UKSC 14, the Supreme Court, determined that the question to be asked when deciding whether to grant dispensation under s 20(1)(b) of the Act is whether doing so meant the parties ordinarily entitled to be consulted would suffer any relevant prejudice, and, if so, what relevant prejudice, as a result of the failure, if the s 20(1)(b) dispensation was granted unconditionally. The Tribunal's decision 9. The Tribunal determines to grant the application. The reasons for the Tribunal's decision 10. The Tribunal is satisfied the Respondents were each served with the application made by the Applicant and that the [NAME] and fourth Respondents (also freeholders) support and consent to it.
11. In the absence of any objections or evidence from the first and second Respondents, the Tribunal is satisfied that it is reasonable to dispense with the requirements of consultation requirements contained in Part 2 of Schedule 4 to the Service Charges (Consultation Requirements) England) Regulations 2003.
12. The Respondents have not supplied any evidence or submissions to demonstrate the dispensation is unreasonable nor that they have suffered any relevant prejudice in the consultation requirements being dispensed with. The Tribunal is satisfied that the roofing works themselves have been conducted £100 under the price quoted by [COMPANY] in 2023 which further supports the absence of prejudice.
13. The Tribunal accepts the works were necessary and urgent and that any delay would likely have resulted in additional costs to the Respondents.
14. The Tribunal accepts it was cost effective for the associated works to be conducted to the roof at the same time as the main roofing works and therefore that dispensation of the consultation requirements is appropriate. The parties should note that this determination does not concern the issue of whether any service charge costs will be reasonable or indeed payable. The Respondents are able, if it appears to them to be appropriate, to make an application under s.27A of the Landlord and Tenant Act 1985 as to reasonableness and payability.
5
Signed: Judge Hussein-Venn Dated 8th April 2026
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Leak Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Repairs to Building
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Electrical Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Intercom Replacement Wor…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Unconditional Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Work Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Fire Alarm Upgrade Dispensation Without Formal Consultation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal was satisfied that the respondents were properly served with the application.
- The tribunal found that the roofing works were conducted at a lower price than one of the previous quotations.
- The tribunal accepted that the roof works were necessary and urgent, and delays would have increased costs.
- It was considered cost-effective to perform the associated roof works at the same time as the main repairs.
❌ Tends to be rejected
- The respondents failed to demonstrate that they suffered any prejudice from the consultation requirements being waived.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
Who was involved?
The landlord and leaseholders of a property were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and leaseholders would not suffer any relevant prejudice.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 s.20ZA was applied.
What was the argument that mattered most?
The argument that the works were urgent and necessary, and leaseholders would not suffer any relevant prejudice, was crucial.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if their repairs are urgent and leaseholders would not suffer any relevant prejudice.
What evidence or documents mattered?
Evidence of the urgency and necessity of the repairs, and lack of relevant prejudice to leaseholders, was important.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases like this.
