First-tier Tribunal Grants Dispensation for Urgent Roof Repairs

OUTCOME: Allowed

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FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case Reference : CAM/00MC/LDC/2024/0041 Property : 471/473 [APPELLANT], Reading [POSTCODE] Applicant: [redacted] : [APPELLANT]. (Agent) Respondents :

[redacted] contribute at the Property

Representative : None Landlords : [APPELLANT]. Type of [NAME] :

S2oZA of the Landlord and Tenant Act 1985 - dispensation of consultation requirements

Tribunal : [COMPANY] :

First tier Tribunal ([NAME]) [ADDRESS] [POSTCODE]

Date of Decision : 6 June 2025 DECISION

2 Decision

1. The Tribunal grants dispensation from the requirements on the applicant to consult all [NAME] under S.20ZA of the Landlord and Tenant Act 1985, in respect of the qualifying works referred to.

2. At the date of [NAME] it was stated that construction work had started. It was understood that the management company’s agent acting for the landlord, was able to recharge costs under the service charge provisions to all [NAME] in the Property.

Background

3. The landlord, through its agent, applied to the Tribunal under [POSTCODE] of the Landlord and Tenant Act 1985 (“the Act”) for the dispensation from all or any of the consultation requirements contained in S20 of the Act.

4. The [NAME] related to the commissioning of works at the Property which appeared to concern urgent works to apparently defective parts of the roof and parapet wall over one or more of the flats and common areas.

Directions

5. Directions dated 2 September 2024 were issued without an oral hearing by [NAME] [NAME] ([NAME]). They identified that the respondents were the [NAME] of some 9No. flats at the Property. The Directions provided for the Tribunal to determine the [NAME] on or after 7 October 2024, unless a party applied by 12 September 2024 for a hearing.

6. The applicant was to send to each of the [NAME] of the dwellings at the Property; a copy of the [NAME] form, brief description of the works, an estimate of the costs of the works including any professional fees and VAT and anything else relied upon with a copy of the Directions.

7. The applicant was to file with the Tribunal a letter by 12 September 2024, confirming how and when it had been done.

8. [NAME] who objected to the [NAME] were to send a reply form and statement to the Tribunal and applicant, by 20 September 2024. The applicant was to prepare a bundle of documents including the [NAME] form, Directions, sample lease and all other documents on which they wanted to rely; all responses from [NAME], a certificate of compliance referred to above; with two copies to the Tribunal and one to each [NAME] and do so by 27 September 2024.

9. In the event, the Tribunal did not receive any requests for a hearing, nor did it receive any forms in support of or objection to respondents either

3 directly or indirectly via the bundle. The applicant did not copy in the Tribunal with its standard letter to [NAME].

10. The Tribunal determined the case on the bundle received from the applicant, only.

Applicant’s Case

11. The [NAME], dated 18 June 2024, at box 4 appears to confirm that the Property is a block of 9No. flats.

12. The [NAME] at box 7 confirms that these are to be qualifying works, and that they had been started. They are not part of a long term contract. At box 9 the applicant was content for paper determination and applied for it, at box 10, to be dealt with by [NAME].

13. The [NAME] at ‘Grounds for seeking dispensation’, box 1. stated in addition: “Urgent works required to the roof and parapet wall to the rear of the property, water ingress occurring frequently causing damage to the fabric of the building and also causing damage to the internal of Flat B. The works cannot wait the duration of the Section 20 process spanning 60 days. To mitigate the loss, the required works were instructed to prevent further damage.”

14. The [NAME] at box 2. below this, described the consultation that had been carried out or is proposed to be carried out. “Our client is fully aware of the works and approved them.” The client is the applicant.

15. The [NAME] at box 3. explained why they sought dispensation of all or any of the consultation requirements. “Works exceed section 20 threshold.”

16. Besides a copy of a sample completed lease the applicant included two further documents:

1. A quotation for the work.

2. An unsigned, undated typed note: “Replies from [NAME]/00MC/LDC/2024/0041 I can confirm that there were no replies received in response to the dispensation [NAME].” The applicant did not include a list of names and addresses of [NAME] names affected by the expenditure, nor confirm exactly what they had sent to the potential respondents.

17. The quotation dated 31 May 2024, reference “20.00098” was from [COMPANY]. for the cost of works at the Property: “Renew Lead Flashings• Correct Pointing• Clear parapet wall• Prime with a bitumen primer• Overlay with a mineral cap sheet.”£3,400+VAT.

18. There was no reference to scaffolding or preliminaries.

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Respondent’s Case

19. The applicant did not identify in the bundle to the Tribunal the 9No. [NAME] at the Property, from whom the service charge would eventually be recovered as potential respondents. The applicant confirmed by an undated unsigned letter that the respondent [NAME] had been sent the documents specified by the Tribunal in its earlier Directions.

20. The Tribunal did not receive any objections or other representations from the [NAME], either through the applicant, or directly.

The Law

21. S.18 (1) of the Act provides that a service charge is an amount payable by a tenant of a dwelling as part of or in addition to the rent, which is payable for services, repairs, maintenance, improvements or insurance or landlord’s costs of management, and the whole or part of which varies or may vary according to the costs incurred by the landlord. S.20 provides for the limitation of service charges in the event that the statutory consultation requirements are not met. The consultation requirements apply where the works are qualifying works (as in this case) and only £250 can be recovered from a tenant in respect of such works unless the consultation requirements have either been complied with or dispensed with.

22. Dispensation is dealt with by S.20 ZA of the Act which provides:- “Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.”

23. The consultation requirements for qualifying works under qualifying long term agreements are set out in Schedule 3 of the Service Charges (Consultation Requirements) (England) Regulations 2003 as follows:-

1(1) The landlord shall give notice in writing of his intention to carry out qualifying works –

(a) to each tenant; and (b) where a recognised tenants’ association represents some or all of the tenants, to the association.

(2) The notice shall –

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(a) describe, in general terms, the works proposed to be carried out or specify the place and hours at which a description of the proposed works may be inspected; (b) state the landlord’s reasons for considering it necessary to carry out the proposed works; (c) contain a statement of the total amount of the expenditure estimated by the landlord as likely to be incurred by him on and in connection with the proposed works; (d) invite the [NAME], in writing, of observations in relation to the proposed works or the landlord’s estimated expenditure (e) specify- (i) the address to which such observations may be sent; (ii) that they must be delivered within the relevant period; and (iii) the period on which the relevant period ends.

2(1) where a notice under paragraph 1 specifies a place and hours for inspection-

(a) the place and hours so specified must be reasonable; and (b) a description of the proposed works must be available for inspection, free of charge, at that place and during those hours.

(2) If facilities to enable copies to be taken are not made available at the times at which the description may be inspected, the landlord shall provide to any tenant, on request and free of charge, a copy of the description.

3. Where, within the relevant period, observations are made in relation to the proposed works or the landlord’s estimated expenditure by any tenant or the recognised tenants’ association, the landlord shall have regard to those observations.

4. Where the landlord receives observations to which (in accordance with paragraph 3) he is required to have regard, he shall, within 21 days of their receipt, by notice in writing to the person by whom the observations were made state his response to the observations.

Tribunal’s Decision

24. The scheme of the provisions is designed to protect the interests of [NAME] and whether it is reasonable to dispense with any particular requirements in an individual case must be considered in relation to the scheme of the provisions and its purpose.

6 25. The Tribunal must have a cogent reason for dispensing with the consultation requirements, the purpose of which is that [NAME] who may ultimately pay the bill are fully aware of what works are being proposed, the cost thereof and have the opportunity to nominate contractors where there is no public procurement.

26. The correspondence showed that the applicant barely completed the Directions. If there is any [NAME] from [NAME] to challenge this Decision it is likely it will be considered. The applicants and their agents should take care to follow and document the requirements set out in the standard Directions, or it is likely other applications for dispensation will be refused. The Tribunal has very wide discretion in this jurisdiction.

27. The terms of this Dispensation from the requirements of Section 20, are:

28. That this only covers the work set out in the price quoted above as received by the applicant and sent to the Tribunal. No dispensation for any prior report, nor ancillary work before or after whichever quote or estimate is accepted by the applicant, is included in this dispensation. This remains subject to subsequent challenge by any [NAME], both of the item itself and/or the amount reasonably payable, in the usual way. Other than this no other items are included given dispensation because they were not specifically sought. Those other costs including any professional fees associated with the work will be subject to the annual cap of £250 per [NAME] for a contract for works rechargeable under a service charge or to a further [NAME] for dispensation if required. This is because they do not form part of this [NAME] for dispensation.

29. The applicant will meet all of its costs arising from the [NAME] and determination of this [NAME]. However these costs can be recovered from any [NAME] as service charge and/ or as an administrative charge if the lease of each unit allows for it, subject to the usual scope for [NAME] challenge to its reasonableness and payability.

30. In [NAME] its determination of this [NAME], it does not concern the issue of whether any service charge costs are reasonable or indeed payable by the [NAME]. The Tribunal’s determination is limited to this [NAME] for dispensation of consultation requirements under [POSTCODE] of the Act; in this case, on terms.

[NAME]

6 June 2025

7 Rights of appeal

By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have.

If either party is dissatisfied with this decision, they may apply for permission to appeal to the Upper Tribunal (Lands Chamber) on any point of law arising from this Decision.

Prior to [NAME] such an appeal, an [NAME] must be made, in writing, to this Tribunal for permission to appeal. Any such [NAME] must be made within 28 days of the issue of this decision to the [NAME] (regulation 52 (2) of The Tribunal Procedure (First-tier Tribunal) ([NAME]) Rule 2013).

If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit.

The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e., give the date, the property, and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking.

If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).