First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process for urgent roof repairs. The Tribunal ruled that the repairs were necessary and urgent, and there was no significant harm to the leaseholders.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. It defines 'qualifying works' as works on a building or premises and outlines what 'consultation requirements' entail, including providing details of proposed works to tenants and obtaining their feedback.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repair works.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent roof repairs at a London property. The Tribunal found the works were necessary and urgent, and no prejudice was suffered by the leaseholders due to the lack of consultation.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2013
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00AP/LDC/2024/0013 Property :
31 [ADDRESS], [POSTCODE]
Applicant : [redacted] : None Respondents :
[redacted]
Representative : None Type of [NAME] : An [NAME] under section 20ZA of the Landlord and Tenant Act 1985 for dispensation from consultation prior to carrying out works Tribunal Members : Mr [NAME] and venue of Hearing : 3 April 2024 at remote venue Date of Decision : 3 April 2024
DECISION
2 Decisions of the Tribunal
The Tribunal determines that retrospective dispensation should be given from the consultation requirements in respect of the specific works undertaken to replace the roof covering (defined as the “[NAME]”) at 31 [ADDRESS], [POSTCODE] as required under s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) for the reasons set out below.
The [NAME]
1. The Applicant seeks a determination pursuant to s.20ZA of the Landlord and Tenant Act 1985 (“the 1985 Act”) to retrospectively dispense with the statutory consultation requirements associated with carrying out necessary roof repair works, “the [NAME]”, to “the property”.
2. An [NAME] was received by the First–tier Tribunal dated 17 January 2024 seeking dispensation from the consultation requirements. Directions were issued on the 1st February 2024 to the Applicant. These Directions required the representatives for the Applicant to advise all Respondents of the [NAME] and provide them with details of the completed works.
3. The relevant legal provisions are set out in the Appendix to this Decision. The hearing 4. This matter was determined by written submissions. There was no request from either party for a video or face to face hearing. The Applicants submitted a bundle of relevant materials to the Tribunal.
5. A written submission is received from the Respondents and the Applicants made a response on relevant matters. The background 6. The property which is the subject of this [NAME] is a two bedroomed ground floor flat in a building which comprises two residential flats with garden. The two flats are known as 31/[ADDRESS] and the [NAME] relate to the roof above the two premises. 7. [NAME] and [NAME], the landlords, explain in their Statement of Case at page 23 of the bundle that water ingress through a defective roof covering had been a recurring problem over the last 20 years. Several attempts were made to remedy the defect over this period through repair and partial renewal but they had failed to remedy the problem.
3 8. A roof leak in January 2023 necessitated erection of scaffolding and a further repair. The contractors instructed to carry out this repair advised that the roof covering was failing and needed complete renewal. The in- situ scaffolding enabled any biding contractors to close inspect the roof prior to quoting for the work. So the landlord sought a quotation for the [NAME] from [NAME] the instructed contractor and two further [NAME]. The Applicants claim they invited the leaseholder to obtain and submit a contractor quote at this time. The leaseholder did not respond to this suggestion.
9. The landlord secured three quotes for the [NAME] that ranged in price from £14,600-£26,500 exclusive of VAT. These were advised to the leaseholder of Flat 31 by e mail dated 11 April 2023. No response was received from the leaseholder following these works prices being revealed. We are told on 12 April 2023 the leaseholder told the landlord that he intended to refuse to engage about roof repair works until completion of a lease extension to the property.
10. After further water ingress to the property in early November 2023, the least cost quotation issued by the [RESPONDENT] was accepted by the landlord and the contractor was instructed to undertake the repairs. The Tribunal understand the [NAME] were completed in November 2023.
11. The Applicant contends that the repairs were needed urgently for the following reasons: - Rainwater was penetrating flat 31 and this posed a health and safety risk to the tenants. - Any delay in rectifying the rainwater leak could have led to further damage to the building, particularly to the ceiling and roof joists areas above flat 33. Photographs are included in the bundle that illustrate the existing ceiling damage; and - Further delay to undertaking the [NAME] was likely to increase the probability of consequential damage to the remainder of the property. Statutory Duties to Consult 12. The obligation to consult is imposed by Section 20 of the Act. The proposed works are perceived as qualifying works. The consultation procedure is prescribed by Schedule 3 of the Service Charge (Consultation Requirements) (England) Regulations 2003 (“the Consultation Regulations”). Leaseholders have a right to nominate a contractor under these consultation procedures.
4 13. The Landlord is obliged to serve leaseholders and any recognised Tenants association with a notice of intention to carry out qualifying works. The notice of intention shall, (1) describe the proposed works, (2) state why the Landlord considers the works to be necessary, and (3) contain a statement of the estimated expenditure. Leaseholders are invited to make observations in writing in relation to the proposed works and expenditure within the relevant period of 30 days. The Landlord shall have regard to any observations in relation to the proposed works and estimated expenditure. The Landlord shall respond in writing to any person who makes written representations within 21 days of those observations having been received.
14. Section 20ZA (1) of the Act provides: “ Where an [NAME] is made to the appropriate Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.” 14. This determination relies upon a 100 page bundle of papers which included the [NAME], the Directions, a Statement of Case and supporting documents.
15. The bundle contains a detailed works justification, a description of the works and a confirmed cost quotation.
16. The Supreme Court’s decision in the case of [COMPANY] v [NAME] and Ors [2013] 1 W.L.R. 854 clarified the Tribunal’s jurisdiction to dispense with the consultation requirements and the principles upon which that jurisdiction should be exercised.
17. The scheme of consultation provisions is designed to protect the interests of leaseholders, and whether it is reasonable to dispense with any requirements in an individual case must be considered in relation to the scheme of the provisions and its purpose. The purpose of the consultation requirements is to ensure that leaseholders are protected from paying for works which are not required or inappropriate, or from paying more than would be reasonable in the circumstances.
18. The Tribunal needs to consider whether it is reasonable to dispense with the consultation. Bearing in mind the purpose for which the consultation requirements were imposed, the most important consideration being whether any prejudice has been suffered by any leaseholder because of the failure to consult in terms of a leaseholder’s ability to make observations, nominate a contractor and or respond generally.
5 19. The burden is on the landlord in seeking a dispensation from the consultation requirements. However, the factual burden of identifying some relevant prejudice is on the leaseholder opposing the [NAME] for dispensation. The leaseholders have an obligation to identify what prejudice they have suffered because of the lack of consultation.
20. The Tribunal is satisfied that the works are of an urgent nature, and they are for the benefit of and in the interests of both landlord and leaseholders in the Property.
21. The Tribunal note that the leaseholders of Flat 31 objected to the grant of dispensation. The written submission and objection are at pages 36- 37 of the bundle. This submission fails to identify the prejudice caused by lack of consultation and it is incumbent on any objector to satisfy this requirement. Some of the matters raised in the leaseholder’s submission speak to whether the roof repair costs are reasonable.
22. The Tribunal addressed its mind to any financial prejudice suffered by the leaseholders due to any failure to consult.
23. The Tribunal notes a brief works description is available for review at page 100 of the submitted bundle and this is provided with works price quotations from three contractors. The works quotations are provided on an e mail at page 30 of the bundle. The Tribunal accepts that the residents and leaseholder of flat 31 suffered a reduced period to comment on the quotations or consult prior to commencement of the [NAME] scheme. However, it is not apparent any response was received following the landlord’s e mail to Mr [RESPONDENT] on 11 April 2023 in which the roof repair cost quotes from the [NAME] are presented. This was an opportunity for leaseholders to comment on the results of the received quotations, works specification, contractor selection and any other relevant matters. This was not done.
24. The Tribunal are not persuaded an extended consultation period in accordance with Section 20 procedures would have produced a different commercial outcome. For this reason, the Tribunal are unable to identify any financial prejudice to the leaseholders due to the failure to consult at this time.
25. The Tribunal has taken into consideration that the leaseholders have not had the opportunity to be consulted in accordance with the timetable afforded by the 2003 Regulations. In view of the circumstances under which the works became necessary the Tribunal does not consider that the leaseholders, with a reduced opportunity to make observations and to comment on the works or to nominate a contractor, were likely to suffer any relevant prejudice.
6 26. The Tribunal having considered the evidence is satisfied that it is reasonable to retrospectively dispense with the consultation requirements in this case. In the circumstances, the Tribunal makes an order that the consultation requirements are retrospectively dispensed in respect of the [NAME] described in the Works Quote dated 27 February 2023, to be undertaken by [COMPANY] to remedy the defects with the defective roof covering at the Property, subject to these works falling under the Landlord’s obligations under the leases of the flats. Chairman: [NAME], Valuer Chairman Dated: 3 April 2024
Appendix of relevant legislation
Section 20 of the Act (1) Where this section applies to any qualifying works or qualifying long term agreement, the relevant contributions of tenants are limited in accordance with subsection (6) or (7) (or both) unless the consultation requirements have been either— (a) complied with in relation to the works or agreement, or (b) dispensed with in relation to the works or agreement by (or on appeal from) a leasehold valuation tribunal. (2) In this section “relevant contribution”, in relation to a tenant and any works or agreement, is the amount which he may be required under the terms of his lease to contribute (by the payment of service charges) to relevant costs incurred on carrying out the works or under the agreement. (3) This section applies to qualifying works if relevant costs incurred on carrying out the works exceed an appropriate amount. (4) The Secretary of State may by regulations provide that this section applies to a qualifying long-term agreement— (a) if relevant costs incurred under the agreement exceed an appropriate amount, or (b) if relevant costs incurred under the agreement during a period prescribed by the regulations exceed an appropriate amount. (5) An appropriate amount is an amount set by regulations made by the Secretary of State; and the regulations may make provision for either or both of the following to be an appropriate amount— (a) an amount prescribed by, or determined in accordance with, the regulations, and
7 (b) an amount which results in the relevant contribution of any one or more tenants’ being an amount prescribed by, or determined in accordance with, the regulations. (6) Where an appropriate amount is set by virtue of paragraph (a) of subsection (5), the amount of the relevant costs incurred on carrying out the works or under the agreement which may be taken into account in determining the relevant contributions of tenants is limited to the appropriate amount. (7) Where an appropriate amount is set by virtue of paragraph (b) of that subsection, the amount of the relevant contribution of the tenant, or each of the tenants, whose relevant contribution would otherwise exceed the amount prescribed by, or determined in accordance with, the regulations is limited to the amount so prescribed or determined.
Rights of appeal
By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Major Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Heating Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Lift Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Conditi…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Without Consultation
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Consultation for Urgent Asbestos Remova…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Works in Albemarle
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord considers the works to be urgent.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
Who was involved?
The landlord requested dispensation from consultation requirements, while the leaseholder objected to the grant of dispensation.
How did the court decide, and why?
The court decided to grant dispensation because the works were urgent and necessary, and there was no prejudice to the leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 s.20ZA and the Service Charge (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the works were urgent and necessary, and there was no prejudice to the leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation requirements if the works are urgent and necessary.
What evidence or documents mattered?
Evidence of the urgency and necessity of the works, including previous attempts to fix the roof and the risk of further damage, mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving property disputes.
