First-tier Tribunal Grants Dispensation for Urgent Safety Works
📌 In brief
The First-tier Tribunal granted permission to a landlord to carry out urgent safety works without consulting the tenants first. The works were deemed necessary to ensure the safety of the building and its occupants.
⚖️ Legal holding
It is reasonable to dispense with the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 when the works are urgent and necessary for the safety of the property.
📖 What the law says
This section allows a tribunal to grant a request to skip certain consultation requirements with tenants regarding major works or long-term agreements if the tribunal finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation to the landlord from consulting the tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation to the landlord from consulting the tenants about major works under Section 20ZA of the Landlord and Tenant Act 1985, finding the works urgent and necessary for the safety of the property. The decision was made by Deputy Regional Judge Skinner on 17 September 2025.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/29UL/LDC/2025/0695
Property
:
The [APPELLANT], 284 [ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[COUNSEL]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
Deputy Regional Judge Skinner
Date of Decision
:
17 September 2025
DECISION
2
Summary of the Decision
1. The Applicant is granted dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in relation to the timber replacement works to the front elevation of the property conditional upon the Applicant sending a copy of this decision to all [RESPONDENT].
2. The Tribunal’s decision to grant dispensation is limited to the works specified in the Application, that being the works specific to the Timber replacement and front elevation works set out in the quote dated 25th July 2025 from [COMPANY].
3. The Tribunal has made no determination on whether the costs of the works are reasonable or payable.
Background
4. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 6 August 2025.
5. The property is described as a:
A converted property housing eight self-contained residential flats. The property is low rise split between four floors from the basement to the second floor height c. 6m. Constructed originally c.1940 and converted c.2015. The building is constructed of concrete, brick and breeze block materials. There is a car park to the side of the block for the use of residents. Flats 1,2,3 & 4 are accessed externally and do not share any internal communal areas within the property,
6. The Applicant explains that:
Scope of works - external repair and re-decoration works to include: - Scaffolding re-pointing front elevation external decoration to front, side and rear elevations works to timber windows front elevation /ground floor decorating to remaining areas - doors, joinery, ender/brick work, metal work (handrails, rear balcony, railings and downpipes. gutters, downpipes, hopperheads, etc PVCu/plastic cleaning Work commenced 7/7/25 Section 20 Notice of Intention issued 14/10/2024
3 Statement of Estimates issued 29/4/2025 outlining tenders obtained from the surveyor [NAME]. Statement of Estimates observation period ended 4/6/25 Lowest tender submitted was £28,447.50 inclusive of VAT and surveyor fees (not VAT Rated) Demands issued to all [RESPONDENT]. £2,500 used from accrued service charge funds towards contract sum. [RESPONDENT] sent invoice for major works for 12.5% contribution over 8 flats - each demand £3,243.44 All money collected start date of 7/725 agreed. no external work carried out on this building for 10 years and was previously self-managed. When timber stripped for painting it was found the front elevation gable was rotted in some sections of timber. Required to be replaced for safety and using scaffolding whilst in place, but funds not available for this in money collected. Quotation sought for this work by surveyor and contractor quote is £4,434.00 plus VAT - £5,320.80. With omissions, contract value has reduced and cost for additional work would require additional demand of £474.00 per flat to replace timber joints. Work is near completion and need to use scaffolding to replace the timbers. To avoid additional scaffolding costs can use current scaffold. Other work identified, and this will be dealt with separately under new S.20 consultation.
7. The Tribunal gave Directions on 12 August 2025 listing the steps to be taken by the parties in preparation for the determination of the dispute, if any.
8. The Directions required the Applicant to provide written authority from the Applicant appointing the Representative to act on their behalf by 19 August 2025. The Tribunal did not receive such written authority and therefore sent a further request on 1st September 2025 for the written authority to be supplied by 4pm on 5 September 2025.
9. On 2nd September 2025, the Tribunal received written authority from the Applicant appointing the Representative to act on their behalf.
10. On 13th August 2025, the Tribunal received an enquiry from the leaseholder of Flat 4 enquiring why they had been sent a copy of the Directions. The Tribunal confirmed the same day that as a named Leaseholder, they had the right to set out any objections they may have to the Applicants application and that if no further communication was received the Tribunal would assume that there were no objections from that Leaseholder.
11. The Directions stated that Tribunal would determine the application on the papers received unless a party objected in writing to the Tribunal
4 within 7 days of the date of receipt of the Directions. No party has objected to the application being determined on the papers.
12. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application is not about the proposed costs of the works, and whether they are recoverable from the [RESPONDENT] as service charges or the possible application or effect of the Building Safety Act 2022. The [RESPONDENT] have the right to make a separate application to the Tribunal under section 27A of the Landlord and Tenant Act 1985 to determine the reasonableness of the costs, and the contribution payable through the service charges.
The Law
13. Section 20 of the Landlord and Tenant Act 1985 (“the Act”) and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease the relevant contribution of each [NAME] (jointly where more than one under any given lease) will be limited to that sum unless the required consultations have been undertaken or the requirement has been dispensed with by the Tribunal. An application may be made retrospectively.
14. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements: Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
15. The appropriate approach to be taken by the Tribunal in the exercise of its discretion was considered by the Supreme Court in the case of [COMPANY] v [NAME] et al [2013] UKSC 14.
16. The leading judgment of Lord [NAME] explained that a Tribunal should focus on the question of whether the [NAME] will be or had been prejudiced in either paying where that was not appropriate or in paying more than appropriate because the failure of the lessor to comply with the regulations. The requirements were held to give practical effect to those two objectives and were a means to an end, not an end in themselves.
17. The factual burden of demonstrating prejudice falls on the [NAME]. The [NAME] must identify what would have been said if able to engage in a consultation process. If the [NAME] advances a credible case for having been prejudiced, the lessor must rebut it. The Tribunal should be sympathetic to the [NAME](s).
5 18. Where the extent, quality and cost of the works were in no way affected by the lessor’s failure to comply, Lord [NAME] said as follows:
I find it hard to see why the dispensation should not be granted (at least in the absence of some very good reason): in such a case the tenants would be in precisely the position that the legislation intended them to be- i.e. as if the requirements had been complied with.
19. The main, indeed normally, the sole question, as described by Lord [NAME], for the Tribunal to determine is therefore whether, or not, the [NAME] will be or has been caused relevant prejudice by a failure of the Applicant to undertake the consultation prior to the major works and so whether dispensation in respect of that should be granted.
20. The question is one of the reasonableness of dispensing with the process of consultation provided for in the Act, not one of the reasonableness of the charges of works arising or which have arisen.
21. If dispensation is granted, that may be on terms.
22. There have been subsequent Decisions of the higher Courts and Tribunals of assistance in the application of the Decision in Daejan but none are relied upon or therefore require specific mention in this Decision.
Consideration
23. The Directions attached a reply form for the Respondents to complete to confirm whether they agreed with the application or not and if opposed, to provide a statement setting out why they oppose.
24. Respondents for Flats 1, 2, 5 and 6 have all returned the reply form, confirming their agreement to the application. Replies were not received from the remaining flats.
25. Having considered the application and prior to undertaking this determination, I am satisfied that a determination on the papers remains appropriate, given that the application remains unchallenged.
26. The reason why dispensation from consultation requirements is said to be required is due to the need to complete the additional works that were discovered upon stripping the timber and discovering sections of rotten timber that required replacement in order to ensure the safety of the property. This work needs to be completed whilst the existing scaffolding is in place to save time and cost. Given the nature of the works and the fact that it related to the safety and welfare of the building and its occupants, I am satisfied that the qualifying works are of an urgent nature.
27. There has been no objection to the dispensation of the consultation requirements from any of the Lessees.
6
28. None of the Lessees have therefore asserted that any prejudice has been caused to them. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the Lessees, except for the potential delay and potential problems.
29. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
30. The Tribunal consequently finds that it is reasonable to dispense with all of the formal consultation requirements in respect of the major works to the building as described in this Decision.
31. This Decision is confined to determination of the issue of dispensation from the consultation requirements in respect of the qualifying works as outlined at paragraph 2. The Tribunal has made no determination on whether the costs are payable or reasonable. If a [NAME] wishes to challenge the payability or reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
32. In reaching my decision I have taken account of the fact that no party has objected to the application. [RESPONDENT] have had opportunity to raise any objection and they have not done so. I do however Direct that the dispensation is conditional upon the Applicant or their agent sending a copy of this decision to all [RESPONDENT] so that they are aware of the same.
RIGHTS OF APPEAL
33. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office which has been dealing with the case by email at [EMAIL]
29. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
30. If the person wishing to appeal does not comply with the 28- day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
7 31. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Balcony Refurbishment Works
- First-tier Tribunal (Property Chamber) Tribunal Allows Dispensation of Consultation Requirements for Urgent Boiler…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Major Works Consultation Due to…
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Communal Door Lock Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation, Excluding Two Apartments
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consulting Leaseholders About Major Work…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Permission to Skip Tenant Consultation for Urgent Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Major Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are urgent and necessary for the safety of the property.
- The works are urgent and necessary for the welfare and safety of the building and its occupants.
- The works are urgent and no prejudice is caused to the leaseholders.
- The works are urgent and necessary to prevent damage and reduce costs.
- It is reasonable to dispense with the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
- The lessee will not suffer relevant prejudice.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to carry out urgent safety works without consulting the tenants first.
Who was involved?
The landlord and the tenants of a multi-unit residential property were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements because the works were urgent and necessary for the safety of the property.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1, which allows for dispensation from consultation requirements under certain conditions, was applied.
What was the argument that mattered most?
The argument that mattered most was that the works were urgent and necessary for the safety of the property.
Was the decision for or against the person who brought the case?
The decision was for the landlord who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation from consultation requirements if the works are urgent and necessary for the safety of the property.
What evidence or documents mattered?
Evidence of the urgency and necessity of the works for the safety of the property was important.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
