First-tier Tribunal Grants Dispensation for Window Replacement Works
📌 In brief
The First-tier Tribunal allowed a housing company to skip certain consultation steps for a framework agreement and window replacement works, ensuring the best value for tenants.
⚖️ Legal holding
It is reasonable to dispense with the consultation requirements imposed by the Landlord and Tenant Act 1985 when ensuring best value for tenants.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements related to qualifying works or agreements if it finds it reasonable to do so. Qualifying works refer to work done on buildings or other premises, and qualifying long-term agreements are those lasting over twelve months. The consultation requirements include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant feedback, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal granted dispensation from consultation requirements for a framework agreement and qualifying works involving window replacements.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for a framework agreement and qualifying works involving window replacements, finding it reasonable to ensure best value for tenants.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference :
BIR/31UB/LDC/2022/0014 & 16(P) BIR/31UE/LDC/2022/0012 & 15 BIR/34UF/2022/0017 & 18
Property : (1) [ADDRESS], [POSTCODE] (0014) (2) [ADDRESS], Leicester. [POSTCODE] (0016) (3) [ADDRESS], [POSTCODE] (0015) (4) Flat 18 a [ADDRESS]., [POSTCODE] (0012) (5) [ADDRESS] [POSTCODE] (0018) (6) [ADDRESS], [POSTCODE] (0017) Applicant: [redacted] : None Respondents : [redacted] (2) [NAME] [NAME] && [NAME] (0016) (3) [NAME] (0015) (4) [NAME] (0012) (5) [NAME] (0018) (6) [NAME] (0017) Type of application :
An application under section 20ZA of the Landlord and Tenant Act 1985 for dispensation of the consultation requirements in respect of a qualifying contract and qualifying works.
Tribunal members : Judge P.J. Ellis Graham Freckelton FRICS
Date of Hearing : 1 September 2022
Date of Decision :
September 2022
_____________________________________________________
DECISION _____________________________________________________
(1) The Tribunal is satisfied it is reasonable to dispense with the consultation requirements on the Applicant in respect of a proposal to enter a long-term qualifying framework agreement for the supply of windows to its properties (2) The Tribunal is satisfied it is reasonable to dispense with the consultation requirements on the Applicant in respect of a proposal to enter a qualifying agreement for works relating to the supply of windows to the subject properties Introduction 1. By applications which were received by the Tribunal on 5 May, 2022 the Applicant freeholder sought dispensation from all or some of the consultation requirements imposed by section 20 of the Landlord and Tenant Act 1985 (“the Act”)
2. The only issue for the Tribunal to determine under these applications is whether or not it is reasonable to dispense with the statutory consultation requirements. These applications do not c0nsider the issue of whether any service charge costs will be reasonable or payable.
3. The Applicant seeks dispensation from all of the consultation requirements of Schedule 2 Service Charges (Consultation Requirements)(England) Regulations 2003 (“the Regulations”) in relation to firstly, a Framework Agreement originally entered into on 31 March, 2016 and subsequently extended, between Procurement for [APPELLANT] ([NAME])(of which the applicant is a member), [APPELLANT] and [APPELLANT] for the supply and/or installation of windows doors and associated products and secondly, as the Applicant proposes to instruct [NAME] to carry out certain qualifying works in relation to the properties the subject of these applications, specifically the replacement of external windows. Further particulars of the proposed works were contained within the application form and accompanying documents.
4. Directions for determination of the application were issued on 8 June 2022 and required the Applicant to serve the Respondents with a copy of the application form and accompanying documents, but no the leases, and any other relevant documents including an acknowledgment form seeking the Respondents answer to the applications.
5. The documents supporting the application were the Framework Agreement of March 2016, the specification for the proposed call off works and a statement by Mr [NAME], the [NAME], made 5 January 2022. He explained that in December 2020 the Applicant approached Procurement for [APPELLANT] and [COMPANY], providers of public property frameworks for the names of contractors for the supply and fitting of external windows. Two names were supplied who were asked to quote for the relevant work of fitting windows. [NAME] provided the lower quote and were appointed through the Framework Agreement which gave the Applicant the benefit of contractual arrangements set out in the Framework Agreement.
6. The Respondents do not oppose the applications although Mr [RESPONDENT], Respondent 2, in his response by email to the Tribunal, referred to earlier correspondence with the Applicant by which he had asked for a breakdown to clarify what the works involve but he expressly stated he did not oppose the application. He stated he would require a payment plan for himself in respect any costs incurred and recoverable through the service charge. The Statutory Framework 7. Section 20 of the act, as amended by the Commonhold and Leasehold Reform Act 2002, sets out the procedure landlords must follow in order to recover through the service charge costs incurred in connection with a qualifying long-term agreement or qualifying works. They are particularised collectively in the Regulations.
8. There is a statutory maximum that a lessee has to pay by way of a contribution to a qualifying long-term agreement unless the consultation requirements have been
met or dispensation from those requirements has been granted. A qualifying long- term agreement is an agreement for more than 12 months where the amount payable by any one contributing leaseholder under the agreement in any accounting period exceeds £100.00. In addition, there is a statutory maximum that a lessee has to pay by way of contribution to “qualifying works “(defined under section 20ZA (2) as works to a building or any other premises) unless the consultation requirements have been met. Under the regulations section 20 applies to qualifying works which result in a service charge contribution by an individual tenant in excess of £250.00. 9. [POSTCODE] provides that: (1)Where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. The Reason for the Application A. The Framework Agreement 10. By its submission the Applicant explained it had not consulted as required under the legislation but submitted that it could not do so because the procurement of the Framework was the subject of public notice and associated regulations designed to achieve best value. Therefore, the Applicant could not under Schedule 2 of the Regulations nominate any contractor from whom it or [NAME] should have sought price comparisons. B The Qualifying Works 11. The Applicant submits that because the call off contract for the relevant works was entered into pursuant to and under the Framework Agreement the Applicant had the benefit of the indicative starting rates included in the Call Off Contract which was designed to ensure best value.
12. In both cases the Applicant submitted that the Respondents had suffered no prejudice because of the procedure involved in negotiating a Framework agreement. Further, the Respondents are entitled to make observations in accordance with Schedule 3 of the Regulations and ultimately refer the charges to the Tribunal for a
determination of their reasonableness. Also, the Applicant apologised for its omission on this occasion as a result of employee oversight. Discussion and Decision 13. There is no objection to these applications by the Respondents. No issues have been raised regarding the terms of the lease and the respective obligations it imposes upon the parties. However, the Tribunal must be satisfied under s20ZA that it is reasonable to dispense with consultation requirements.
14. In considering this matter the Tribunal has had regard to the decision of the Supreme Court in [COMPANY] v [NAME] and others [2013] UKSC 14 (“[NAME]”) and the guidance to the Tribunal that in considering dispensation requests, it should focus on whether tenants are prejudiced by the lack of the consultation requirements of section 20.
15. In this case the Tribunal is satisfied the Applicant has acted reasonably in entering a Procurement Framework Agreement which is a mechanism for ensuring best value for the benefit of the tenants. There is no complaint that the work is not necessary. The leaseholders are not prevented from challenging the reasonableness of any service charges arising from the relevant work.
16. In the circumstances the Tribunal is satisfied that it is reasonable for it to unconditionally dispense with the consultation requirements in respect of both the Framework agreement and the qualifying works associated with replacement of external windows. Appeal 17. If either party is dissatisfied with this decision, they may apply to this Tribunal for permission to appeal to the Upper Tribunal (Lands Chamber). Any such application must be received within 28 days after these written reasons have been sent to the parties and must state the grounds on which they intend to rely in the appeal.
Tribunal Judge PJ Ellis.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Window Replacement Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Window Replacement Works
- First-tier Tribunal (Property Chamber) Freeholder's Request for Window Installation Approved by First-tier Tribuna…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Landlord's Request for Window Installations With…
- First-tier Tribunal (Property Chamber) Freeholder Granted Permission to Skip Consultation for Window Supply Agreem…
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Repairs to Building
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed Landlord
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Utility Supply Agreement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Long-term Insurance Agreement
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Cladding Safety Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The court allows dispensing with consultation requirements if it ensures best value for tenants.
- The court permits bypassing consultation rules if the landlord acts reasonably and in the best interest of tenants.
- Dispensing with consultation requirements is allowed when entering into a long-term agreement necessary for tenants.
- The court grants dispensation if the work is urgent and necessary to prevent significant harm to leaseholders.
- Dispensing with consultation requirements is allowed if the works are necessary for safety without prejudicing leaseholders.
❌ Tends to be rejected
- (No factors listed against the claimant based on the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal granted dispensation from consultation requirements for a framework agreement and window replacement works.
Who was involved?
The housing company and several tenants were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements to ensure best value for tenants.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements)(England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the procurement process ensured best value for tenants.
Was the decision for or against the person who brought the case?
The decision was for the housing company.
What does this mean for someone in a similar situation?
Someone in a similar situation may also seek dispensation from consultation requirements if they can demonstrate best value for tenants.
What evidence or documents mattered?
Evidence included the framework agreement and the specification for the proposed works.
Can a decision like this be appealed?
Yes, either party may apply to the Upper Tribunal (Lands Chamber) for permission to appeal.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get advice from a qualified solicitor for a case like this.
