First-tier Tribunal Grants Dispensation From Consultation Requirements
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass consultation requirements for repairing aerial and Sky Q cabling, ensuring that a person would not suffer any significant harm.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if a person would not suffer relevant prejudice.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it determines that it is reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for repairing aerial and Sky Q cabling.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for repairing aerial and Sky Q cabling at a property, finding that leaseholders would not suffer relevant prejudice.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/43UF/LDC/2022/0108
Property
:
[ADDRESS] [POSTCODE]
Applicant: [redacted]
:
[COUNSEL] [APPELLANT]
Respondents
:
[redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member(s)
:
Judge Tildesley OBE
Date and Venue of Hearing
:
Determination on Papers
Date of Decision
:
26 January 2023
DECISION
2 The Application
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act. The application was received on 6 December 2022.
2. The property is a purpose built block comprising of 12 individual residential flats.
3. The Applicant describes the works as remedial works required to the aerial and Sky Q cabling at the property following reports in December 2021 of a major issue with the transmission of signal to individual flats in the property, leaving the Respondents without any access to television or satellite. The Applicant states that the qualifying works have not yet commenced. The Applicant proposes to commission the works to commence once this application has been issued to the Tribunal.
4. Ms [NAME], the [NAME], supplied a witness statement dated 24 November 2020. Ms [NAME] stated the following:
a) ln December 2021, the Applicant was advised by [COMPANY] of a major fault with the communal Sky system and issues with the satellite transmission to the individual Respondent's properties in the Building.
b) [COMPANY] informed the Applicant that the entire cabling system needed replacing which would involve re-siting the aerial, and scaffolding.
c) The Applicant commenced the consultation procedure in accordance with Section 20 Landlord and Tenant Act 1985 and issued the Respondents with a Notice of lntention dated 21 January 2022 in relation to the required works.
d) The Applicant obtained two quotations for the work, £2,846.70 and £2,300 which excluded VAT and the cost of the scaffolding. The Applicant then issued the Respondents with a Notice of Estimates dated 12 April 2022. The two contractors withdrew their tenders because of an increase to material costs. The Applicant could then only find one of its approved contractors willing to tender for the works. The tender was for the sum of £7,795 plus VAT which included the cost of the scaffolding.
e) The Applicant informed the Respondents that the original contractors had withdrawn their tenders, and provided the Respondents with the new quotation for their comments. The Applicant also advised that the costs of the works would be
3 paid from the sinking funds. Only one [NAME] ([ADDRESS]) raised an observation in respect of the cost of works which was to deal with cost of the scaffolding. The Applicant secured a small reduction in the cost of scaffolding. to £1,600 plus VAT.
5. The Applicant sought dispensation on the grounds that despite best efforts it was unable to obtain at least two estimates for the works. Further the Applicant contended that if it was able to obtain a further quotation the notice periods in the Consultation Regulations would cause further delay to the works which have been outstanding since December 2021. The Applicant pointed out that the Respondents have been without television and satellite to their flats which was having an adverse effect on their enjoyment of the property.
6. The Applicant sought an unconditional Order that the consultation requirements set out in Section 20 Landlord and Tenant Act 1985 in respect of the remedial works required to the aerial and Sky Q cabling at the Building were fully dispensed with in accordance with Section ZAZA of the Landlord and Tenant Act 1985.
7. On 29 December 2022 the Tribunal directed the Applicant to serve the application and directions on the Respondents, which the Applicant did soon 5 January 2023.
8. The Tribunal required the Respondents to return a pro-forma to the Tribunal and to the Applicant by 16 January 2023 indicating whether they agreed or disagreed with the Application.
9. The Tribunal received two forms. One from Mr [NAME] of Flat 6 who agreed with the Application and for it to be dealt with on the papers. The other one was from a [NAME] on behalf of Ms [NAME] of Flat 5 who agreed with the Application provided it did not a set precedent and that the repair works did not include repair to the SKYQ aerial. There was no request for a hearing from Ms [NAME].
. Determination
10. The 1985 Act provides [NAME] with safeguards in respect of the recovery of the landlord’s costs in connection with qualifying works. Section 19 ensures that the landlord can only recover those costs that are reasonably incurred on works that are carried out to a reasonable standard. Section 20 requires the landlord to consult with [NAME] in a prescribed manner about the qualifying works. If the landlord fails to do this, a [NAME]’s contribution is limited to £250, unless the Tribunal dispenses with the requirement to consult.
4 11. In this case the Tribunal’s decision is confined to the dispensation from the consultation requirements in respect of the works under section 20ZA of the 1985 Act. The Tribunal is not making a determination on whether the costs of those works are reasonable or payable. If a [NAME] wishes to challenge the reasonableness of those costs, then a separate application under section 27A of the Landlord and Tenant Act 1985 would have to be made.
12. Section 20ZA does not elaborate on the circumstances in which it might be reasonable to dispense with the consultation requirements. On the face of the wording, the Tribunal is given a broad discretion on whether to grant or refuse dispensation. The discretion, however, must be exercised in the context of the legal safeguards given to the Applicant under sections 19 and 20 of the 1985 Act. This was the conclusion of the Supreme Court in [COMPANY] v [NAME] and Others [2013] UKSC 14 & 54 which decided that the Tribunal should focus on the issue of prejudice to the tenant in respect of the statutory safeguards.
13. Lord [APPELLANT] in Daejan said at paragraph 44 “Given that the purpose of the Requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an application by a landlord under s 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the Requirements”.
14. Thus, the correct approach to an application for dispensation is for the Tribunal to decide whether and if so to what extent the [NAME] would suffer relevant prejudice if unconditional dispensation was granted. The factual burden is on the [NAME] to identify any relevant prejudice which they claim they might have suffered. If the [NAME] show a creditable case for prejudice, the Tribunal should look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the [NAME] fully for that prejudice.
15. The Tribunal now turns to the facts. The Tribunal is satisfied that it is necessary to carry out the works to repair the aerial and the SKY Q cabling and that there should be no further delay because the Respondents have not had a reliable television service since December 2021. The Tribunal finds that the Applicant made every effort to comply with the consultation requirements and did at one stage have competitive quotations from two contractors. Unfortunately the contractors were unable to honour their quotations because of a significant increase in the costs of the materials. As a result the Applicant was only able to secure a quotation from a single supplier which was considerably higher than the initial quotations. There was, however, no evidence to suggest that the new quotation was excessive
5 except the scaffolding costs for which the Applicant successfully negotiated a reduced amount.
16. The Tribunal observes that the Applicant has kept the Respondents informed of the developments in relation to the works and of the quotations from the various contractors. This may explain why only two [NAME] responded to the application, both of whom agreed with the application, albeit Ms [NAME] agreement was qualified. The Tribunal finds that no [NAME] has argued that s/he would suffer adversely from carrying out the works. The Tribunal notes that the Applicant is intending to pay for the works from the sinking fund.
17. The Tribunal is, therefore, satisfied that the [NAME] would suffer no relevant prejudice if dispensation from consultation was granted.
Decision
18. The Tribunal grants an order dispensing with the consultation requirements in respect of the remedial works to the aerial and Sky Q cabling including the costs of the scaffolding.
19. The Tribunal directs the Applicant to supply a copy of the decision to the [NAME] and confirm that it has served the decision on them.
6
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] which has been dealing with the case.
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord acts reasonably.
- No prejudice is caused to the leaseholders.
- Leaseholders have not suffered any prejudice.
- There is no evidence of prejudice to leaseholders.
- Leaseholders would not suffer relevant prejudice.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It allowed the landlord to bypass consultation requirements for repairing aerial and Sky Q cabling.
Who was involved?
The landlord and leaseholders of a multi-unit residential building.
How did the court decide, and why?
The court decided to grant dispensation because the leaseholders would not suffer relevant prejudice.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA.
What was the argument that mattered most?
The landlord argued that leaseholders would not suffer relevant prejudice if dispensation was granted.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if leaseholders would not suffer relevant prejudice.
What evidence or documents mattered?
Witness statements and cost estimates for the repairs.
Can a decision like this be appealed?
Yes, but permission to appeal must be sought within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor.
