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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation from Consultation Requirements

Case No.

📌 In brief

The First-tier Tribunal granted permission to a landlord to bypass consultation requirements for major works to a residential property's lift. The decision was based on the necessity of the work and the lack of any identified prejudice to the tenants.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements if it is reasonable to do so and no prejudice to tenants is identified.

Topics

tenancy disputesconsultation requirements

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements for major works to a residential property's lift.

📜 Headnote Official document

The Tribunal granted dispensation from consultation requirements for major works to a residential property's lift, finding that the early reinstatement was essential and no prejudice to tenants was identified.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

Case Reference

:

CHI/18UL/LDC/2018/0093

Property

:

[ADDRESS] [POSTCODE]

Applicant: [redacted]

[COMPANY]

[RESPONDENT]

:

[COMPANY]

Respondent: [redacted]

:

Type of Application

:

To dispense with the requirement to consult [NAME] about major works

Tribunal Member(s)

:

[NAME] of Decision

:

23 January 2019

DECISION

The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to reinstate the lift.

In granting dispensation in respect of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

2 Background

1. An application was received from [NAME] [COMPANY] on behalf of [RESPONDENT] seeking dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the Landlord by Section 20 of the Act in respect of works to the lift.

2. The Tribunal made Directions setting out a timetable leading to the Tribunal’s determination of the matter. The Applicant was required to serve copies of the application and the Tribunal’s Directions on the [NAME]. This was not done and subsequently the [COMPANY] assumed responsibility for management of the property and their agent [COMPANY] applied to take over the application.

3. SDL confirmed that they were no longer instructed and Directions were made on 29 November 2018 updating those previously made.

4. [NAME] then advised the Tribunal that the works for which dispensation was originally applied had proved to be insufficient and wished to include the installation of the main board and potentially further additional works.

5. The Application before the Tribunal is therefore for dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act in respect of works to repair the only lift in the apartment block which comprises 14 apartments over 4 levels.

6. Further Directions were made on 12 December 2018 requiring the Applicant to send copies of the application and the Directions to each of the Respondents. Attached to the Directions was a form to be completed by the Respondents and returned to the Tribunal indicating whether they agreed or disagreed with the application and whether they required an oral hearing.

7. The Directions indicated that any [NAME] agreeing to the application or not returning the form to the Tribunal would be removed as a Respondent.

8. [NAME] returned the form indicating that the application was agreed and that an oral hearing was not required.

9. In accordance with paragraph 7 above the [NAME] have been removed as Respondents.

10. The application is therefore determined on the papers without an oral hearing in accordance with Rule 31 of the Tribunal procedural rules.

11. The only issue for the Tribunal is if it is reasonable to dispense with any statutory consultation requirements. This decision does not

3 concern the issue of whether any service charge costs will be reasonable or payable.

The Law

12. The relevant section of the Act reads as follows:

20ZA Consultation requirements: a. (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long-term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

13. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following b. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. c. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor. d. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. e. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. f. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). g. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. h. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non- compliance has in that sense caused prejudice to the tenant. i. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. j. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.

4 Evidence

14. In a bundle provided by the [COMPANY]’s [RESPONDENT] is a time line highlighting the dates relevant to this application. The lift was reported out of action on 1 November 2018 and two estimates subsequently obtained. [NAME] were advised of the position on 15 November 2018 and were asked to sign a letter agreeing to the proposal the majority of which were returned as agreed.

15. The initial repair works proved insufficient and [NAME]’ agreement was obtained for the expenditure on additional works which have now proved sufficient.

Determination

16. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with the requirements.

17. The early reinstatement of the lift to working order was essential and it is accepted that following the full consultation process would have caused unacceptable delays. The [NAME] have been kept informed throughout and the prior agreement of a large number of them obtained.

18. There have been no objections from any of the [NAME] and no prejudice as referred to in paragraph 13 above has been identified.

19. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to reinstate the lift.

20. In granting dispensation in respect of the Application the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.

[NAME] 23 January 2019

1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.

5 2. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.

3. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord demonstrates that it is reasonable to dispense with consultation requirements.
  • No prejudice to tenants is identified as a result of the landlord's actions.
  • The landlord shows that no real prejudice will arise from dispensing with consultations.
  • The landlord proves that no relevant prejudice to tenants is expected.
  • The landlord confirms that no prejudice to tenants is shown due to their actions.

❌ Tends to be rejected

  • (No factors listed as all cases favored the landlord)

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

It decided to grant dispensation from consultation requirements for major works to a residential property's lift.

Who was involved?

The landlord and the tenants of a residential property were involved.

How did the court decide, and why?

The court decided to grant dispensation because the works were necessary and no prejudice to the tenants was identified.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.

What was the argument that mattered most?

The argument that mattered most was that the works were essential and no prejudice to the tenants was identified.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be able to obtain dispensation if the works are necessary and no prejudice to tenants is identified.

What evidence or documents mattered?

Evidence showing the necessity of the works and the lack of prejudice to tenants mattered.

Can a decision like this be appealed?

Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for a case like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.