VadeLab
AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Dispensation from Consultation Requirements Due to Urgent Health and Safety Concerns

Case No.

📌 In brief

The First-tier Tribunal allowed a landlord to bypass certain consultation requirements because of urgent health and safety concerns related to a sinkhole near the building's foundation. The decision was based on section 20ZA of the Landlord and Tenant Act 1985.

⚖️ Legal holding

A landlord may be dispensed from consultation requirements under section 20ZA if there is a clear and present danger to the stability of the building and a health and safety risk.

Topics

section 20 consultation requirementshealth and safety

Provisions

Landlord and Tenant Act 1985 s.20Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a landlord can apply to a tribunal for permission to bypass consultation requirements if the tribunal finds it reasonable to do so. The consultation requirements refer to specific obligations set by regulations made by the Secretary of State, which may include providing details of proposed works or agreements to tenants, obtaining estimates, and considering tenants' observations.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The Tribunal granted dispensation from consultation requirements due to urgent health and safety concerns.

📜 Headnote Official document

The First-tier Tribunal granted dispensation from consultation requirements under section 20ZA of the Landlord and Tenant Act 1985 due to urgent health and safety concerns related to a sinkhole near the building's foundation.

📚 Full judgment Official document

OUTCOME: Allowed

1

Case Reference

: BIR/31UE/LDC/2019/0012

Property

: [ADDRESS] [POSTCODE]

Applicants

: [redacted] Representative

: [COMPANY]

Respondents : [redacted] : 28th October 2019

Type of [NAME] : To dispense with the consultation

requirements referred to in Section 20 of the

Landlord and Tenant Act 1985 pursuant to

Section 20ZA

Tribunal

: Judge JR [NAME], BSc (Hons) FRICS

Date of Directions : 31st October 2019

Date of Decision : 17th December 2019

_______________________________________________

DECISION ____________________________________

© CROWN COPYRIGHT 2019

FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)

2

Decision

1. The Tribunal determines that it is reasonable to dispense with all the consultation requirements referred to in section 20 of the Landlord and Tenant Act 1985 as set out in Schedule 4 Part 2 of the Service Charges (Consultation requirements) (England) Regulations 2003.

Reasons

The [NAME]

2. An [NAME] was made on 28th October 2019, for dispensation from the section 20 consultation requirements in respect of remedying ground that had sunk adjacent to the foundations of the Property due to water ingress and the discharging of raw sewage into the void from drainage pipes which had been displaced due to the ground movement. The Tribunal Office informed all Respondent [NAME] of the [NAME] (copies were provided) and Directions were issued on 31st October 2019.

3. [NAME] at paragraph 5 required the Applicants to send a copy of the [NAME], a statement explaining the purpose of the [NAME] and the reason why dispensation was sought and copies of any specialist reports and quotations in respect of the proposed works to the Respondents by 15th November 2019. There was some delay in the Applicant’s Representative complying with [NAME] but it was confirmed that the information was sent out on 21st November 2019.

4. [NAME] stated that the [NAME] would be determined on or after 9th December 2019 based on written representations and following an inspection, unless either party made a request for an oral hearing by 29th November 2019. No request was received.

5. [NAME] required the [NAME] who wished to make representations regarding the [NAME] to do so by 29th November 2019 with one copy to the Applicant and three copies to the Tribunal. No representations were received.

The Documentary Evidence

6. At the time of the Inspection and Decision the Tribunal was in receipt of the following documents:

1. The [NAME] setting out the work to be undertaken and the reasons for the [NAME] which outlined matters as follows: • Sink hole appeared and drainage and sewage pipes have dropped. Water and sewage from all the flats is flowing into the ground below two flat windows which is affecting the integrity of the foundations and causing a health and safety risk.

3

• Contractor appointed on 21st October 201. Area cordoned off all sunken slabs etc removed and pipework excavated. 6 meters of pipe replaced and area re-instated. • The full survey was sent to all the directors and the [NAME] were advised of the severity of the situation and the cost.

2. A list of the 12 long [NAME] was attached to the [NAME] From;

3. A copy of a Lease for flat 2, which is understood to be common to all the [NAME], was provided dated 14th May 2004 between [RESPONDENT] (Landlord) (1) [ADDRESS] Limited (Management Company) (2) and [APPELLANT] (Tenant) (3) for a term of 999 years from 1st January 2004 confirming the Respondents are long [NAME]. The provisions of the Lease also included the obligation on the [COMPANY] to repair the drains under Schedule 5 of the Lease and the obligation of the [NAME] under clauses 3 and 6.8 of the Lease to pay a service charge which includes the cost of the repairs expended by the [COMPANY].

4. Copies of emails exchanged between the Applicant’s Representative and the Applicant’s Contractor, [NAME] ([APPELLANT] as follows: a. Email from Applicant’s Representative to [NAME] (Leicester) [APPELLANT] dated 14th August 2019 identifying the problem and requesting a report and quote to remedy; b. Email from [NAME] ([APPELLANT] to Applicant’s Representative dated 28th August 2019 advising CCTV investigation at cost of £540.00 plus VAT; c. Email from Applicant’s Representative to [NAME] ([APPELLANT] dated 29th August 2019 noting investigation approved by Applicant’s Directors; d. Email from [NAME] ([APPELLANT] to Applicant’s Representative dated 20th September 2019 Report and Estimate provided, including schedule of materials, dated 16th September 2019 and photograph.

7. The Report and Estimate stated as follows: “Following high pressure jetting and CCTV surveys it was found that the drains are combined storm and foul. There is a 6 inch and 4 inch pipe coming into the inspection chamber. Both pipes have dropped and need replacing. The engineers checked all the other nearby storm lines and they are all running into the main drain and through the inspection chamber. It was recommended that the pipes are excavated and replaced at a cost of £3,750.00 plus VAT.”

8. A Statement in the [NAME] and on a separate sheet giving Reasons for the work was provided as follows.

4

9. It was said that in normal circumstances the cost of the work would qualify for a statutory consultation process before work could proceed as required by section 20 of the Landlord and Tenant Act 1985. Dispensation is requested because:

1) There was a clear and present danger to the stability of the building if remedial work to redress the growing sink hole immediately adjacent to the foundations was to be delayed and would place residents at increasing risk.

2) Continuing discharge of raw sewage into the developing void/cavity had created a health and safety risk of infection which was escalating the longer commencement of work was delayed.

3) It had been competently established that the remedial measures quoted for would resolve the issues if promptly applied.

4) The cost of the proposed measures could be met by the existing reserve fund. 5) [NAME] received notification as investigations proceeded advising on the avoidance of potential risks as well as the intention to proceed with the remedial measures.

6) No leaseholder was prejudiced by not following the consultation process in that the result would have been the same had section 20 been applied. The delay caused by the process would have led to the situation worsening. 7) [NAME] are members of [ADDRESS] Company Limited (the Respondent) in which the freehold of [ADDRESS] is vested therefore no individual Leaseholder is financially prejudiced as a consequence of not complying with the section 20 procedure.

The Inspection

10. The Tribunal inspected the Property on 9th December 2019. Notwithstanding the parties having been informed of the date and time of the inspection no representatives were present.

11. The Development comprises 12 self-contained two- and three-bedroom flats held on long leases. Access to the Development is via a controlled vehicular access gate and an uncontrolled pedestrian gate to a car park. Around the car park is a three- storey block of 1o flats with 7 garages and 2 two storey annexes, one attached to the main block and the other is a detached block of a flat over 3 garages. The buildings are constructed of brick under a tile roof with upvc windows and doors and rainwater goods. There is a door entry system to the common parts of the main block.

12. The Tribunal identified the site of the sink hole, which has now been re-instated, from the photograph provided. The Tribunal noted the proximity of the hole to the foundations of the building and to the ground floor flats. It also noted the position of the inspection chamber to which the sewage and storm water pipes were connected. It also noted the position of the eco-drains for surface water.

The Law

5

13. Section 20 of the Landlord and Tenant Act 1985 limits the relevant service charge contribution of tenants unless the prescribed consultation requirements have been complied with or dispensed with under section 20ZA. The requirements are set out in The Service Charges (Consultation Requirements) (England) Regulations 2003. Section 20 applies to qualifying works if the relevant costs incurred in carrying out the works exceed an amount which results in the relevant contribution of any tenant being more than £250.

14. The consultation provisions appropriate to the present case are set out in Schedule 4 Part 2 to the Service Charges (Consultation etc) (England) Regulations 2003 (SI 2003/1987) (the 2003 Regulations). The Procedure in the Regulations is summarised in Annex 2 of this Decision and Reasons.

15. Section 20ZA allows a Landlord to seek dispensation from these requirements, as set out Annex 2 of this Decision and Reasons and this is an [NAME] for such dispensation.

Determination

16. In determining whether or not dispensation should be given and the extent of such dispensation the Tribunal took into account the decision in Daejan Investments v Benson [2013] UKSC 14. Lord Justice Gross said that “significant prejudice to the tenants is a consideration of the first importance in exercising the dispensatory discretion under s.20ZA(1)”.

17. In addition, Lord [NAME] said that the main issue and often the only issue is whether the tenants have been prejudiced by the failure to comply: Given that the purpose of the requirements is to ensure that the tenants are protected from (i) paying for inappropriate works or (ii) paying more than would be appropriate, it seems to me that the issue on which the LVT should focus when entertaining an [NAME] by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements. [44]

18. From the Contractors’ Report and the inspection the Tribunal found that the remedial works were urgent and that any delay to repair the storm water and drainage pipes and fill the hole caused by the escape of water, was a health and safety risk to residents and [NAME] and may result in damage to a part of the foundations of the building. The Tribunal found that a qualified and approved contractor was engaged to carry out the work.

19. The Tribunal also found that the [NAME] had been informed of the works and their cost and that no objections had been received to the work being carried out by the contractors engaged. The Tribunal found that there was no significant prejudice to the [NAME] in the consultation procedure not having been followed.

6

20. Whether or not the [NAME] are members of the [COMPANY] and whether or not the cost of the works can be met by the reserve fund are not matters to which the Tribunal can have regard when deciding whether or not to grant dispensation.

21. In addition, the Tribunal found that the [NAME] were not prejudiced on this occasion because of the urgency of the work, the specific nature of the repairs and the limited number of specialist water company approved contractors able to carry out foul drainage work. Other works which are not as urgent, where the extent of the work and methods of carrying it out are less specific and the contractors’ quotations may be more varied, would prima facie require the consultation procedure to be followed as individual [NAME] would be prejudiced if not given the opportunity to contribute to the process. On these latter occasions the result would not necessarily be the same whether or not section 20 had been applied.

22. This is not an [NAME] to determine the reasonableness of the works or their cost. If, when the service charge demands in respect of these works are sent out, any Respondent objects to the cost or the reasonableness of the work or the way it was undertaken, an [NAME] can be made to this Tribunal under section 27A of the Act.

23. The Tribunal determines that it is reasonable to dispense with all the consultation requirements referred to in Section 20 of the Landlord and Tenant Act 1985 as set out in Schedule 4 Part 2 of the Service Charges (Consultation requirements) (England) Regulations 2003.

Judge JR Morris

7

ANNEX 1 - RIGHTS OF APPEAL

1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.

2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].

3. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.

4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.

ANNEX 2 - THE LAW

1. Section 20 of the Landlord and Tenant Act 1985 limits the relevant service charge contribution of tenants unless the prescribed consultation requirements have been complied with or dispensed with under section 20ZA. The requirements are set out in The Service Charges (Consultation Requirements) (England) Regulations 2003. Section 20 applies to qualifying works if the relevant costs incurred in carrying out the works exceed an amount which results in the relevant contribution of any tenant being more than £250.

2. The consultation provisions appropriate to the present case are set out in Schedule 4 Part 2 to the Service Charges (Consultation etc) (England) Regulations 2003 (SI 2003/1987) (the 2003 Regulations). The Procedure of the Regulations and are summarised as being in 4 stages as follows:

A Notice of Intention to carry out qualifying works must be served on all the tenants. The Notice must describe the works and give an opportunity for tenants to view the schedule of works to be carried out and invite observations to be made and the nomination of contractors with a time limit for responding of no less than 30 days. (Referred to in the 2003 Regulations as the “relevant period” and defined in Regulation 2.)

8

Estimates must be obtained from contractors identified by the landlord (if these have not already been obtained) and any contractors nominated by the Tenants.

A Notice of the Landlord’s Proposals must be served on all tenants to whom an opportunity is given to view the estimates for the works to be carried out. At least two estimates must be set out in the Proposal and an invitation must be made to the tenants to make observations with a time limit of no less than 30 days. (Also referred to as the “relevant period” and defined in Regulation 2.) This is for tenants to check that the works to be carried out are permitted under the Lease, conform to the schedule of works, are appropriately guaranteed, are likely to be best value (not necessarily the cheapest) and so on.

A Notice of Works must be given if the contractor to be employed is not a nominated contractor or is not the lowest estimate submitted. The Landlord must within 21 days of entering into the contract give notice in writing to each tenant giving the reasons for awarding the contract and, where the tenants made observations, to summarise those observations and set out the Landlord’s response to them.

3. Section 20ZA allows a Landlord to seek dispensation from these requirements, as follows –

(1) Where an [NAME] is made to a leasehold valuation tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.

(2) In section 20 and this section— "qualifying works" means works on a building or any other premises, and "qualifying long term agreement" means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months.

(3) The Secretary of State may by regulations provide that an agreement is not a qualifying long term agreement— if it is an agreement of a description prescribed by the regulations, or in any circumstances so prescribed.

(4) In section 20 and this section "the consultation requirements" means requirements prescribed by regulations made by the Secretary of State.

(5) Regulations under subsection (4) may in particular include provision requiring the landlord— a) to provide details of proposed works or agreements to tenants or the recognised tenants' association representing them, b) to obtain estimates for proposed works or agreements,

9

c) to invite tenants or the recognised tenants' association to propose the names of persons from whom the landlord should try to obtain other estimates, d) to have regard to observations made by tenants or the recognised tenants' association in relation to proposed works or agreements and estimates, and e) to give reasons in prescribed circumstances for carrying out works or entering into agreements.

(6) and (7)… not relevant to this [NAME].

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The landlord can avoid consultation requirements if there is an urgent need for work that ensures the building's stability and safety.
  • Service charges are only payable for costs directly related to the demised premises.
  • A tenant is entitled to have service charges determined as reasonable under the Landlord and Tenant Act 1985.
  • Service charges are reasonable if they are incurred for services or works of a reasonable standard and are reasonably incurred.

❌ Tends to be rejected

  • A tenant is entitled to a fair rent that reflects the property's condition and market comparables, adjusted for any disrepair or defects attributable to the tenant.
  • A tenant is entitled to a rent determined by the market value of the property, excluding the value of any improvements made by the tenant.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The Tribunal granted dispensation from consultation requirements due to urgent health and safety concerns.

Who was involved?

The landlord and leaseholders were involved.

How did the court decide, and why?

The court decided to grant dispensation because of the urgent health and safety concerns related to a sinkhole near the building's foundation.

Which laws or rules were applied?

Section 20 and section 20ZA of the Landlord and Tenant Act 1985 were applied.

What was the argument that mattered most?

The argument that mattered most was the presence of a clear and present danger to the stability of the building and a health and safety risk.

Was the decision for or against the person who brought the case?

The decision was for the person who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation may also be granted dispensation from consultation requirements if there are urgent health and safety concerns.

What evidence or documents mattered?

Specialist reports and estimates from a qualified contractor were important.

Can a decision like this be appealed?

Yes, decisions like this can be appealed to a higher court.

Is it worth getting a solicitor for a case like this?

It is always recommended to get advice from a qualified solicitor for cases like this.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.