First-tier Tribunal Grants Emergency Dispensation for Urgent Safety Repairs
📌 In brief
The First-tier Tribunal granted permission to bypass certain consultation requirements due to urgent safety concerns regarding a boundary wall. The applicant argued that the repairs were necessary to protect the safety of residents. The Tribunal agreed that the urgency of the situation justified skipping the usual consultation steps.
⚖️ Legal holding
It is reasonable to dispense with the consultation requirements under s.20ZA of the Landlord and Tenant Act 1985 when there is an urgent need for remedial action.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so. Consultation requirements refer to rules set by the Secretary of State, which may include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for carrying out works or entering into agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted a dispensation from the consultation requirements due to urgent safety concerns.
📜 Headnote Official document
The Tribunal granted a dispensation from the consultation requirements under s.20ZA of the Landlord and Tenant Act 1985 for urgent safety repairs to a boundary wall. The applicant argued that the works were necessary to protect residents of the adjoining property. The Tribunal found that the urgency of the situation warranted dispensation from the consultation requirements.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
DECISION
© CROWN COPYRIGHT 2019
Case Reference :
MAN/00EM/LDC/2019/0032 Property : 1-17 [APPELLANT], Stocksfield, [POSTCODE]
Applicant: [redacted] : [APPELLANT].
Respondents : [redacted]
(see Annex) Type of Application : Landlord and Tenant Act 1985
- section 20ZA Tribunal Members : Judge P [NAME]
[NAME] of Decision : 7 October 2019
Decision
Compliance with the consultation requirements of s.20 of the Landlord and Tenant Act 1985 is dispensed with in relation to the demolition and rebuilding of the boundary wall, including uplifting and reinstating the adjoining block paving.
Reasons
Background
1. An application dated 17 July 2019 was received by the First-tier Tribunal under section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for a determination to dispense with the consultation requirements of s.20 of the Act. Those requirements (“the consultation requirements”) are set out in the Service Charges (Consultation Requirements) (England) Regulations 2003 (“the Regulations”).
2. The application was made on behalf of [APPELLANT]. (“the applicant”), of [NAME], [ADDRESS], [POSTCODE] in respect of 1-17 [APPELLANT], Stocksfield, [POSTCODE] (“the property”) which are two purpose built blocks of residential apartments. The respondents to the application are the long leaseholders of those apartments. A list of the respondents is set out in the Annex hereto.
3. The only issue for the Tribunal to determine is whether it is reasonable to dispense with the consultation requirements.
4. The reason for the application is that a brick wall on the boundary of the property has moved and the applicant is concerned about the safety of the residents of the adjoining property if repairs are not carried out urgently. The immediate area has been taken out of use and the parking spaces next to the wall cordoned off.
5. Photographs taken in March 2018, May 2019 and July 2019 show that the wall has moved considerably during this period. The intention is to demolish the wall, uplift the adjoining block paving, rebuild the wall and reinstate the paving. Three quotations have been obtained for the works in the sums of £5,200.80, £6,126.91 and £7,473.00 inclusive of VAT. Taking the lowest quotation, and assuming that the 16 leaseholders are equally liable for the costs, each leaseholder would be liable to pay £325.05 which exceeds the s.20 threshold.
6. A consultation letter was issued to all the leaseholders on 15 July 2019 advising them of the need to carry out works. The applicant wishes to dispense with the second and third stages of the process because the need to carry out the works is urgent.
7. On 29 July 2019, the Tribunal issued directions and informed the parties that, unless the Tribunal was notified that any party required an oral hearing to be arranged, the application would be determined upon consideration of written submissions and documentary evidence only. No such notification was received, and the Tribunal therefore convened on the date of this decision to consider the application in the absence of the parties. In response to directions, the [NAME] provided written submissions and documentary evidence in support of the application. Copies of these were provided to each respondent and no submissions or objections were received from the respondents.
8. The Tribunal did not inspect the Property.
Grounds for the application
9. The applicant’s case is that, it is necessary to undertake these works quickly to adequately protect the residents of the adjoining property. The applicant wishes to proceed with the works as soon as possible. It asks the Tribunal to grant dispensation in respect of the works, which it considers to be so urgent as to warrant avoiding the additional delay that compliance with the consultation requirements would have entailed.
The Law
10. Section 18 of the Act defines what is meant by “service charge”. It also defines the expression “relevant costs” as:
the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a [NAME], in connection with the matters for which the service charge is payable.
11. Section 19 of the Act limits the amount of any relevant costs which may be included in a service charge to costs which are reasonably incurred, and section 20(1) provides:
Where this section applies to any qualifying works … the relevant contributions of tenants are limited … unless the consultation
requirements have been either– (a) complied with in relation to the works … or (b) dispensed with in relation to the works … by the appropriate tribunal.
12. “Qualifying works” for this purpose are works on a building or any other premises (section 20ZA(2) of the Act), and section 20 applies to qualifying works if relevant costs incurred on carrying out the works exceed an amount which results in the relevant contribution of any tenant being more than £250.00 (section 20(3) of the Act and regulation 6 of the Regulations).
13. Section 20ZA(1) of the Act provides: Where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works … the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
14. Reference should be made to the Regulations themselves for full details of the applicable consultation requirements. In outline, however, they require a landlord (or management company) to:
• give written notice of its intention to carry out qualifying works, inviting leaseholders to make observations and to nominate contractors from whom an estimate for carrying out the works should be sought;
• obtain estimates for carrying out the works, and supply leaseholders with a statement setting out, as regards at least two of those estimates, the amount specified as the estimated cost of the proposed works, together with a summary of any initial observations made by leaseholders;
• make all the estimates available for inspection; invite leaseholders to make observations about them; and then to have regard to those observations;
• give written notice to the leaseholders within 21 days of entering into a contract for the works explaining why the contract was awarded to the preferred bidder if that is not the person who submitted the lowest estimate.
Conclusions
15. The Tribunal must decide whether it is reasonable for the works to proceed without the applicant first complying in full with the s.20 consultation requirements. These requirements ensure that tenants are provided with the opportunity to know about the works, the reason for the works being
undertaken, and the estimated cost of those works. Importantly, it also provides tenants with the opportunity to provide general observations and nominations for possible contractors. The landlord must have regard to those observations and nominations.
16. The consultation requirements are intended to ensure a degree of transparency and accountability when a landlord (or management company) decides to undertake qualifying works. It is reasonable that the consultation requirements should be complied with unless there are good reasons for dispensing with all or any of them on the facts of a particular case.
17. It follows that, for the Tribunal to decide whether it was reasonable to dispense with the consultation requirements, there needs to be a good reason why the works should not be delayed. In considering this, the Tribunal must consider the prejudice that may be caused to tenants by not undertaking the full consultation while balancing this against the risks posed to tenants by not taking swift remedial action. The balance is likely to be tipped in favour of dispensation in a case in which there was an urgent need for remedial or preventative action, or where all the leaseholders consent to the grant of a dispensation.
18. In the present case, there has only been partial compliance with the consultation requirements but by reference to the photographic evidence provided there is no doubt that the works are necessary and pressing. We find that it is reasonable for these works to proceed without the applicant first complying with the s.20 consultation requirements in full. The balance of prejudice favours permitting such works to proceed without delay.
19. In deciding to grant a dispensation, we have had regard to the fact that no objections were raised by the [NAME] in compliance with the Tribunals Directions of 29 July 2019.
20. We would emphasise the fact that the Tribunal has solely determined the matter of whether or not it is reasonable to grant a dispensation from the consultation requirements. The Tribunal has not had sight of any leases and its decision should not be taken as an indication that we consider that the amount of the anticipated service charges resulting from the works is likely to be reasonable; or, indeed, that such charges will be payable by the respondents. We make no findings in that regard.
Judge P [NAME] 7 October 2019
[NAME]
1 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
2 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
3 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
4 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
5 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
6 [APPELLANT], Stocksfield, [POSTCODE] [NAME] 7 [APPELLANT], Stocksfield, [POSTCODE] [NAME] 8 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
9 [APPELLANT], Stocksfield, [POSTCODE] [NAME] & [NAME] 10 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
11 [APPELLANT], Stocksfield, [POSTCODE] [NAME] 12 [APPELLANT], Stocksfield, [POSTCODE]
[NAME]
14 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
15 [APPELLANT], Stocksfield, [POSTCODE] [NAME]
16 [APPELLANT], Stocksfield, [POSTCODE] [NAME] & [NAME] 17 [APPELLANT], Stocksfield, [POSTCODE]
📊 How courts decide similar cases
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The boundary wall had moved significantly, posing a safety concern for residents of the adjoining property.
- Photographic evidence clearly showed the wall's considerable movement over time, indicating the urgency of the works.
- The immediate area around the wall was cordoned off, and parking spaces were taken out of use, highlighting the present danger.
- The applicant had already obtained three quotations for the necessary demolition and rebuilding work.
- No objections were received from the leaseholders regarding the application to dispense with consultation requirements.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted permission to bypass the consultation requirements for urgent safety repairs to a boundary wall.
Who was involved?
The applicant, a management company, and the leaseholders of the property were involved.
How did the court decide, and why?
The court decided to grant the dispensation because the situation was urgent and required immediate action to ensure resident safety.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the repairs were urgent and necessary to protect resident safety.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass consultation requirements if they can demonstrate an urgent need for repairs.
What evidence or documents mattered?
Photographic evidence showing the movement of the wall and the risk to residents was important.
Can a decision like this be appealed?
Yes, decisions like this can be appealed to a higher court.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving legal disputes.
