First-tier Tribunal Grants Emergency Works Exemption
📌 In brief
The First-tier Tribunal granted permission for a landlord to bypass the usual consultation process for emergency repairs to a building's facade, citing urgent safety concerns. This decision allows the landlord to proceed with necessary repairs without waiting for resident approval.
⚖️ Legal holding
Emergency works can be exempted from the statutory consultation requirements if they pose a significant risk to public safety.
📖 What the law says
This section allows a tribunal to grant an exemption from consultation requirements for certain works or long-term agreements if the tribunal finds it reasonable to do so. It defines 'qualifying works' as works done on a building or premises and 'qualifying long term agreement' as an agreement lasting more than twelve months. The 'consultation requirements' refer to rules set by the Secretary of State that require landlords to consult with tenants before undertaking certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985 for emergency works addressing deteriorating masonry, citing public safety risks. Mr R Waterhouse presided over the case.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BK/LDC/2025/0716 Property : Flats A-L 1-[ADDRESS] & [ADDRESS], London [POSTCODE] Applicant : [redacted] : none Respondents : [redacted] application Representative :
None
Type of Application :
For dispensation from the consultation requirements under Section 20ZA Landlord & Tenant Act 1985 Tribunal :
Mr [APPELLANT] (Hons) LLM Property Law MA FRICS
Date of Decision : 22 July 2025
DECISION
This has been a remote paper determination, which has been consented to by the parties. A face-to-face hearing was not held because it was not practicable, and no one requested same.
The documents the Tribunal were referred to were in a bundle of some 119 pages.
Decision
(1) The Tribunal determines that unconditional dispensation should be granted from the consultation requirements from Section 20ZA of the Landlord and Tenant Act 1985 (the Act) in respect of the property Flats A-L, [ADDRESS] & [ADDRESS], London [POSTCODE]. (2) We make no determination as to the reasonableness of the costs of same, these being matters which can be considered, if necessary, under the provisions of s27A and s19 of the Act. The Application 1. This Application received 22 January 2025, is made by [COMPANY], on behalf of, the freeholder, [COMPANY].
2. The Application seeks dispensation from the consultation requirements under Section 20ZA of the Landlord and Tenant Act 1985.
3. The Application is concerned solely with the question of what consultation if any should be given of the consultation requirements of Section 20 of the 1985 for works addressing deteriorating masonry external facade, costing in excess of £250 per flat. It is not concerned with the reasonableness or payability of any service charges which may arise. The Determination 4. A written Application was made by [COMPANY]. The Tribunal considered the written bundle of 119 pages, in support of the Application. Background The property 5. The Property is undescribed within the bundle.
6. The Application is made for “qualifying works”. The Form notes under “Grounds for Seeking Dispensation”; specifically, “due to reports from the
pub and findings from the external survey, we were required to carry out emergency works to the facade of the building after being notified of loose masonry. Given the building’s location and the high footfall in the area it was necessary to implement the works immediately for health and safety reasons. A section 20 consultation process would have taken too klong to ensure the timely protection of the public. The works were carried out in two stages. The first phase focused on the rear and side elevations, where masonry had already fallen. These works took place between 27th and 30 December 2024. The second phase addressed the front of building and was completed on 1st March 2025. “ 7. The application noted “a Notice of Intention was sent out to residents explaining the nature of the works. A copy of this notice has been enclosed for reference. All residents were notified in advance of the works taking place and no questions or objections were raised “.
8. The Directions dated 29 May 2025, provided for a copy of the application form and directions to be served on the leaseholders , and a copy displayed in a prominent place by 13 June 2025, confirmation that this has been done to be served on the tribunal by 20 June 2025.This was confirmed done by an e mail from [NAME] dated 16 July 2025 and no responses from the leaseholders had been received.
9. The Directions also note that any [NAME] who opposes the Application should by the 27 June 2025 complete the reply form and return it to the Tribunal. The Landlord may by the 04 July 2025 provide a brief reply to any [NAME] who opposes the Application.
10. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements of Section 20 of the 1985 Act. This Application does not concern the issue of whether any service charge costs will be reasonable or payable. Documents 11. The Tribunal has had recourse to the Bundle of 119 pages which includes the Application form, Directions, quotations and a copy of a specimen lease. Within the bundle is a report by [COMPANY] titled “1-[ADDRESS]- Inspection Report” including recommendations. The Tribunal’s decision
12. The Tribunal grants dispensation under Section 20 ZA of the Landlord and Tenant Act 1985 and the Service Charges (Consultation) (England) 2003 for the works set out in the Application.
13. We are, aware of the judgment in [COMPANY] v Benson and others [2013] UKSC 14. The Application for dispensation is not challenged.
14. The Supreme Court (Lord [NAME] at para 50) accepted that there must be real prejudice to the tenants. Indeed, the Respondents do not oppose the Application. It is accepted that we have the power to grant dispensation on such terms as we think fit. However, the Landlord is entitled to decide the identity of the contractors who carry out the work, when they are done, by whom and the amount. The safety net for the Respondents is to be found in Sections 19 and 27A of the Landlord and Tenant Act 1985.
15.
Accordingly, we find that unconditional dispensation should be granted.
16. Our decision is in respect of the dispensation from the provisions of s20 of the Act only. It is open to the [NAME] or others to apply under the Landlord and Tenant Act 1985 Section 27A, should there be concerns over the payability and reasonableness of the service charge, these may include concerns over necessity, quality of work and its cost. [NAME]: [NAME]
22 July 2025
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal ([NAME]) then a written Application for permission must be made to the First-Tier at the [NAME] which has been dealing with the case.
2. The Application for permission to appeal must arrive at the [NAME] within 28 days after the Tribunal sends written reasons for the decision to the person making the Application.
3. If the Application is not made within the 28-day time limit, such Application must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the Application for permission to appeal to proceed despite not being within the time limit.
4. The Application for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party making the Application is seeking
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Qualifying Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs Due to Damp
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Boiler Replacement Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Fire Safety Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Works Addressing Dry Rot
- First-tier Tribunal (Property Chamber) Tenant ordered to pay landlord's costs for lease extension application
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Building Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation from Consultation Requirem…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Emergency works were required due to reports of loose masonry on the building's facade.
- The building's location in an area with high footfall necessitated immediate works for public health and safety.
- A standard consultation process would have taken too long to protect the public in a timely manner.
- The leaseholders did not oppose the application for dispensation from consultation requirements.
- The Supreme Court's judgment confirmed that dispensation can be granted if there is no real prejudice to tenants.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant dispensation from the consultation requirements for emergency works addressing deteriorating masonry.
Who was involved?
The landlord and the leaseholders were involved.
How did the court decide, and why?
The court decided to grant dispensation because the works were deemed necessary for public safety.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 Section 20ZA and the Service Charges (Consultation) (England) 2003 were applied.
What was the argument that mattered most?
The argument that mattered most was that the works were necessary for public safety and could not wait for a consultation process.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to bypass the consultation process if their works are deemed necessary for public safety.
What evidence or documents mattered?
Evidence included reports from inspections and surveys indicating the need for emergency works.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving property law.
