First-tier Tribunal Grants Landlord Dispensation from Consultation Requirements
📌 In brief
The First-tier Tribunal allowed a landlord to skip consulting lessees about major works because it was deemed reasonable and urgent. The decision was based on the need for an a person survey to determine if the building requires external cladding works.
⚖️ Legal holding
A landlord may be dispensed from the statutory consultation requirements if it is reasonable to do so.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. It defines 'qualifying works' as works on a building or premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The 'consultation requirements' refer to rules set by the Secretary of State, which may include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest additional estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements under section 20ZA of the 1985 Act.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements under section 20ZA of the 1985 Act, allowing the landlord to proceed with an EWS1 survey without consulting lessees. The decision was based on the urgency of the survey and the lack of prejudice to the lessees.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2025
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
HAV/24UF/LDC/2025/0745
Property
:
[APPELLANT], 40 [ADDRESS], [POSTCODE]
Applicant: [redacted]
:
[APPELLANT]
Respondents
:
[redacted]
Representative
: None
Type of Application
:
To dispense with the requirement to consult lessees about major works pursuant to section 20ZA of the Landlord and Tenant Act 1985
Tribunal Members
:
Mr [APPELLANT] of Decision
:
11 March 2026
DECISION
2
The Decision
1. The Tribunal grants the application for dispensation under section 20ZA of the Landlord and Tenant Act 1985 (‘‘the 1985 Act’’) from the statutory consultation requirements imposed on the landlord by section 20 of the 1985 Act in respect of the required [NAME] survey which is needed to establish if the block qualifies for external cladding works.
2. The dispensation is granted subject to the condition that the Applicant serves upon the Respondent a copy of this decision.
3. This dispensation does not affect the Tribunal’s jurisdiction upon any future application from the leaseholders to make a determination under section 27A of the 1985 Act, in respect of the reasonableness and/or cost(s) associated with the qualifying works.
Background and the Application
4. The Applicant seeks a determination pursuant to section 20ZA of the Landlord and Tenant Act 1985 (‘‘the 1985 Act’’) for dispensation from the statutory consultation requirements imposed on the landlord by section 20 of the 1985 Act in respect of obtaining an [NAME] survey which is needed to establish if the block qualifies for external cladding works.
5. The application is dated 13 October 2025.
6. The property is described as:
BLOCK OF 24 FLATS, HAS LOWER GROUND CAR PARK, LIFT TO UPPER FLOORS (LIVING ACCOMODATION) 4 FLOORS CURTAIN WALLING TO FRONT OF BLOCK ABOVE ENTRANCE RENDER/CLAD/KREND TYPE COATING TO MOST OF UPPER FLOOR EXTERIOR SURFACE. SHOP TO THE GROUND FLOOR, LEFT OF ENTRANCE, RENOVATED [sic] OFFICE BLOCK APPROX 1998/1999 AS LEASE STARTS YEAR 2000. 21 FLATS ON 3 FLOORS AND 3 PENTHOUSE FLATS ON THE ROOF.
7. In its explanation to seek dispensation The Applicant states in ‘Section 6.5’ of the application the following:
‘works: [NAME], TO ESTABLISH IF THE BLOCK QUALIFIES FOR EXTERNAL CLADDING WORKS REQUIRED OF BUILDINGS 11 METERS AND OVER. WORKS THAT WOULD MOST LIKELY QUALIFY FOR CLADDING SAFETY FUND.
IN ADDITION, SALES OF THE FLATS ARE ON HOLD AWAITING AN [NAME].
3
UNDER THE SCHEME - APPROVED EXPENSIVE SURVEYORS ARE REQUIRED, OVER OUR SECTION 20 VALUE OF £6000 CHEAPEST QUOTE £9600 INV VAT : IF WORKS ARE REQUIRED WE GET THE SURVEY COST BACK IN FUND.
SECTION 20 QUALIFIES. HOWEVER DUE TO THE SALES OF PROPERTY ON HOLD AND APPLICATION RESTRICTION OF THE CLADDING SAFETY FUND, AND USE OF REQUIRED APPROVED SURVEYORS, SECTION 20 WOULD CAUSE UNNECESSARY DELAY TO SALES AND TO OUR CLADDING SAFETY FUND APPLICATION.
WE CANNOT INVITE LEASEHOLDERS TO RECOMMEND A SURVEYOR AND GOING OUT TO FURTHER TENDER WILL DELAY SURVEY 60+ DAYS AND BE NOT APPLICATBLE.
WE CONSIDER THIS APPLICATION URGENT FOR OUR LEASEHOLDERS.
WE CONSIDER THE APLICATION URGENT: DUE TO DELAYS IN SALE COMPLETIONS
DUE TO [NAME] TO [NAME] DETERMINATION REQUIRED
COSTS AND SURVEY - IF WORKS FOUND TO BE REQUIRED WOULD BOTH BE PAID FOR UNDER THE [NAME], REIMBURSING ANY MONEY PAID OUT FOR THIS SURVEY.’
8. The Tribunal gave a number of Directions (‘the Directions’) on the 11 November 2025, 5 December 2025, the final of which was given on 29 January 2026 listing the steps to be taken by the parties in preparation for the determination of the application.
9. The Directions stated the Tribunal would determine the application on the papers without a hearing in accordance with Rule 31 of the Tribunal Procedure Rules 2013 unless a party objected in writing to the Tribunal within 14 days of the receipt of these Directions.
10. The only issue for the Tribunal is whether or not it is reasonable for the Applicant to have dispensed with the statutory consultation requirements. This application is neither about the costs of the works carried out to date, nor is it about the costs of the proposed works and whether they are recoverable from the leaseholders as services charges, nor the possible application or effect of the Building Safety Act 2022. The leaseholders have the right to make a separate application to the Tribunal under section 27A of the 1985 Act to determine
4 the reasonableness of the costs, and their respective contributions payable through the service charge provisions in their leases.
The Law
11. Section 20 of the 1985 Act and the related Regulations provide that where the lessor undertakes qualifying works with a cost of more than £250 per lease per 12 month period, the relevant contribution of each lessee (jointly where more than one under any given lease) will be [COMPANY] to that sum per annum unless the required consultation processes have been undertaken or the requirement has been dispensed with by the Tribunal. An application to the Tribunal may be made retrospectively.
12. The relevant section of the 1985 Act reads as follows:
S.20 ZA (1) Consultation requirements: supplementary Where an application is made to [the appropriate tribunal] for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
13. In [COMPANY] v [NAME] and Others [2013] UKSC 14, the Supreme Court set out certain principles relevant to section 20ZA. Lord [NAME], having clarified that the purpose of sections 19 to 20ZA of the 1985 Act was to ensure that tenants are protected from paying for inappropriate works and paying more than would be appropriate, went on to state ‘’it seems to me that the issue on which the [tribunal] should focus when entertaining an application by a landlord under section 20ZA(1) must be the extent, if any, to which the tenants were prejudiced in either respect by the failure of the landlord to comply with the requirements’’.
14. Furthermore, and following [NAME] v [NAME], the Tribunal has power to grant dispensation on terms.
Consideration and Decision
15. The Tribunal first considered whether it felt able to decide this application reasonably and fairly based on the papers submitted only, with no oral hearing. Having read and considered the papers and given that the application remained unchallenged the Tribunal decided it could do so.
16. The Directions of 5 December 2025 state, at paragraph 22, ‘The application shall stand as the Applicant’s case’.
17. In its application, the Applicant states the case is appropriate to be dealt with without a hearing (a paper determination) and goes on to state the application is urgent for the reasons set out in 6.5 of its application and
5 ‘CLADDING SAFETY DETERMINATION SURVEY NEEDED & SALES COMPLETIONS ON HOLD’
18. The Directions attached a reply form for the Respondents with a date for it to have been completed and to have been returned by to the Applicant to confirm whether the Respondents: [redacted] not; and (2) similarly agreed the Tribunal may decide the matter on the basis of written representations only (no hearing), or not.
19. The Directions include provisions in the event the Respondents oppose the application.
20. Thereafter the Directions give the date by which the Applicant is to confirm to the Tribunal that no objections have been received from the Respondents, if applicable, being 23 December 2025.
21. The bundle includes completed forms, confirming no objections, for the leaseholders of flats 1, 3, 8, 9, 11, 14, 17, 18, 20 and 25.
22. The leaseholder for flat 23 returned the form but had not completed the section confirming objection or not, no written objection was received and the Tribunal therefore assumed it was agreed.
23. The Leaseholder of flat 2 returned the form confirming his agreement with the application and also attached a covering letter which the Applicant responded to by email on 17 December 2025.
24. The bundle includes a copy of a redacted tripartite lease for one of the flats within [APPELLANT]. The lease term commences on 1st January 2000 and expires on 31 December 2124. The lessee covenants, in the seventh schedule, ‘To pay to the Management Company the Lessee's Proportion (of the Maintenance Expenses as provided in the Sixth Schedule above) and also to pay any value added tax which may from time to time be payable on the Lessee's Proportion.
25. The lessee proportion is set out in clause one of the sixth schedule which states ‘The Lessee shall pay 3.21% of the Maintenance Expenses.’
26. The fifth schedule of the lease deals with Maintenance Expenses which at clause 7 states ‘Repairing re-building re-pointing or otherwise treating as necessary and keeping the Buildings and every part of them in good and substantial repair order and condition and renewing and replacing all worn or damaged parts of them’. Clause 21 states that Maintenance Expenses are to include ‘Complying with the requirements and directions of any competent authority and with the provisions of all statutes and all regulations orders and bye-laws made under them relating to the Buildings the Access Areas and the Gardens and Grounds except in so far as such compliance is the responsibility of the lessee of any of the Flats.’
6 27. The reasons why dispensation from the consultation requirements of the 1985 Act is sought by the Applicant is due to the immediate need to instruct an [NAME] to limit ‘UNNECESSARY DELAY TO SALES AND TO [their] CLADDING SAFETY FUND APPLICATION’.
28. The Applicant has obtained quotations for the [NAME] from [NAME] approved surveyors and intends to proceed with the lowest of the same.
29. For the Tribunal to grant dispensation will allow the works to be completed, preventing any further delay in [NAME] requirements being complied with; the completion of sales; the Cladding Safety Fund application and will enable the funds to be raised formally through the service charges’ mechanisms in the leases to pay for the works.
30. The Tribunal finds that nothing different would be done or achieved in the event of a full consultation with the Lessees, except for the potential delay and potential problems.
31. The Tribunal finds that the Respondents have not suffered any prejudice by the failure of the Applicant to follow the full consultation process.
32. Taking all the above into consideration and no objections to the application having been received from the respondents, coupled with none of the same having asserted that any prejudice would be caused to them, the Tribunal consequently finds that it is reasonable for the Applicant to have dispensed with the consultation requirements under the 1985 Act relating solely to the [NAME] instruction.
33. Thus, the Tribunal grants the application from [APPELLANT] [COMPANY] dated 13 October 2025 for dispensation under section 20ZA of the 1985 Act from the statutory consultation requirements imposed on the landlord by the same.
34. The dispensation is granted subject to the condition that the Applicant serves upon the Respondent a copy of this decision.
RIGHTS OF APPEAL
35. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making a written application by email to [EMAIL] to the First-tier Tribunal at the Regional office which has been dealing with the case. All communications must clearly state the Case Number and the address(s) of the premises.
7 31. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
32. If the person wishing to appeal does not comply with the 28 days’ time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 days’ time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
33. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation Due to Administrative Errors
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation From Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Work Consultation…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Lift Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) Landlord Granted Emergency Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Fire Safety Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Water Tank Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repair Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Foul Drainage Repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal found that a full consultation would not achieve anything different and could cause delays.
- The leaseholders did not object to the application for dispensation.
- The leaseholders did not claim they would suffer any harm from the lack of consultation.
- The survey was urgently needed to avoid delays in property sales and a cladding safety fund application.
- The applicant intends to use the lowest quote from approved surveyors for the survey.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The decision allowed the landlord to skip consulting the lessees about major works.
Who was involved?
The landlord and the lessees were involved.
How did the court decide, and why?
The court decided that it was reasonable to dispense with the consultation requirements due to the urgency of the EWS1 survey.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 20ZA, was applied.
What was the argument that mattered most?
The argument that mattered most was the urgency of the EWS1 survey and the lack of prejudice to the lessees.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation might also be able to skip consulting lessees if they can show that it is reasonable and urgent.
What evidence or documents mattered?
Evidence showing the urgency of the EWS1 survey and the lack of prejudice to the lessees mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
