First-tier Tribunal Grants Landlord Dispensation from Consultation Requirements
📌 In brief
The First-tier Tribunal allowed a landlord to bypass the usual consultation process with tenants when entering into a long-term maintenance agreement, finding it reasonable to do so under certain circumstances.
⚖️ Legal holding
A landlord may be dispensed from the consultation requirements if it is reasonable to do so.
📖 What the law says
The First-tier Tribunal can grant a landlord dispensation from the consultation requirements if it determines that it is reasonable to do so. The consultation requirements refer to obligations set by the Secretary of State through regulations, which may include providing details of proposed works or agreements to tenants, obtaining estimates, considering tenant proposals for additional estimates, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from the consultation requirements under the Landlord and Tenant Act 1985.
📜 Headnote Official document
The First-tier Tribunal granted a landlord dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985, allowing the landlord to enter into a Qualifying Long Term Agreement with BSI Assurance UK Limited without consulting the lessees.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/ 45UF/LDC/2019/0058
Property
:
Elm House & [ADDRESS] [POSTCODE]
Applicant: [redacted]
:
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult lessees about a qualifying long- term agreement
Tribunal Member(s)
:
[NAME] of Decision
:
7 October 2019
The Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 in entering into a Qualifying Long Term Agreement with [COMPANY].
In granting dispensation, the Tribunal makes no determination as to whether any servicing costs are reasonable or payable.
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that as landlord they have an obligation to service the communal boiler flues annually. They wish to place a maintenance contract for annual servicing but as there is only one contractor available to undertake the work it was not possible to go out to tender to demonstrate best value.
3. The Tribunal made directions on 30 July 2019 requiring the Applicant to serve the application and the directions on the lessees. Together with the directions was a form for the lessees to complete indicating whether they agreed with the application and whether an oral hearing was required.
4. No lessee objected to the application and as indicated in the directions they have been removed as Respondents.
5. There were no requests for an oral hearing and the application is therefore determined on the papers in accordance with Rule 31 of the Tribunal’s procedural rules.
6. The only issue for the Tribunal is whether or not it is reasonable to dispense with the statutory consultation requirements. This application does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
7. The relevant section of the Act reads as follows: 20ZA Consultation requirements: (1) Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
8. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following
a) The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA (1) is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements. b) The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
3 c) Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements. d) The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate. e) The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including surveyor and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1). f) The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants. g) The court considered that “relevant” prejudice should be given a narrow definition; it means whether non-compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant. h) The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice. i) Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
9. The Applicant explains that their servicing obligations require them to arrange for the communal flues to be serviced annually. The Management Agency, [NAME] confirmed that the only contractor who could undertake the work was BSI. As such it was necessary to apply for dispensation as they could not serve a Section 20 Notice to enter into a Qualifying Long Term Agreement.
10. The bundle contains the report and quotation from BSI and correspondence from [NAME] confirming that they are the only suitable contractor.
Determination
11. The evidence indicates that it was not possible to seek competitive tenders for this necessary work. No objection has been received from any of the lessees and no evidence of the type of prejudice referred to in paragraph 8 above has been identified.
12. In accordance with the above the Tribunal grants dispensation from the consultation requirements of S.20 of the Landlord and Tenant Act 1985 in entering into a Qualifying Long Term Agreement with [COMPANY].
4
13. In granting dispensation, the Tribunal makes no determination as to whether any servicing costs are reasonable or payable.
D [NAME]
7 October 2019
14. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the Regional office, which has been dealing with the case. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
15. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
16. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal and state the result the party making the appeal is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements Under Section …
- First-tier Tribunal (Property Chamber) Tribunal Grants Landlord Dispensation from Consultation Requirements
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation
- First-tier Tribunal (Property Chamber) Landlord Granted Urgent Roof Repair Dispensation Without Consulting Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Chimney Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption from Fire Safety Consultation Requirements
- First-tier Tribunal (Property Chamber) Emergency Roof Repairs Can Bypass Consultation Requirements
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Without Consulting Tenants
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation From Consultation Requirements Due To Safety …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Repairs to Communal Door
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Pathway Repair
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord had an obligation to service the communal boiler flues annually.
- Only one contractor was available to undertake the necessary work, making it impossible to seek competitive tenders.
- No lessee objected to the application for dispensation.
- The lessees did not identify any prejudice they would have suffered from the lack of consultation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided to grant the landlord dispensation from the consultation requirements under the Landlord and Tenant Act 1985.
Who was involved?
The landlord and the tenants were involved.
How did the court decide, and why?
The court decided to grant dispensation because it was reasonable to do so, given the circumstances.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 20 and 20ZA.
What was the argument that mattered most?
The argument that mattered most was that it was reasonable to dispense with the consultation requirements due to the unique circumstances.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to obtain dispensation from the consultation requirements if it is reasonable to do so.
What evidence or documents mattered?
The evidence included reports and quotations from the contractor and correspondence from the management agency.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to get a solicitor for a case like this to ensure your rights are protected.
