First-tier Tribunal Grants Rent Repayment Order Against Unlicensed Landlord
📌 In brief
In this case, the First-tier Tribunal ruled that the landlord must repay rent to the tenant because they failed to obtain a necessary license for renting out a property as an HMO (House in Multiple Occupation). The decision highlights the importance of landlords adhering to licensing requirements to avoid financial penalties.
⚖️ Legal holding
A tenant is entitled to a rent repayment order if the landlord fails to license a house in multiple occupation as required by law.
📖 What the law says
A tenant can apply to the First-tier Tribunal for a rent repayment order against a landlord if the landlord has committed an offense related to housing that was rented to the tenant at the time of the offense, and the offense was committed within two years before the application.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted a Rent Repayment Order against the landlord for failing to license an HMO.
📜 Headnote Official document
The First-tier Tribunal granted a Rent Repayment Order against the landlord for failing to license an HMO as required by law, entitling the tenant to recover rent paid during the period of non-compliance.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AM/HMF/2021/0192
HMCTS code
: V:CVPREMOTE Property : [ADDRESS], [POSTCODE] Applicant : [redacted] : Dr [COUNSEL] Respondent : [redacted] : Not Represented Type of application : Rent Repayment Order under provisions of the Housing and Planning Act 2016
Tribunal member(s) : Judge Bernadette MacQueen Judge [NAME] : 10 [ADDRESS] [POSTCODE] (Remote hearing via CVP) Date of decision : 26th October 2023
DECISION
1. The Tribunal finds that the Respondent has committed the offence of failing to license an HMO under the provisions of section 72(1) of the Housing Act 2004 and that accordingly a Rent Repayment Order in favour of the
[NAME] can be made. A Rent Repayment Order for £2,088.92 is therefore made and must be paid within 28 days of the date of this decision.
2. The Tribunal also orders the reimbursement of the Tribunal fees in the total sum of £300 and costs of £900, which must be paid within 28 days of the date of this decision.
Hearing On 26th October 2023 3. This was a remote video hearing which was consented to by the parties. The form of remote hearing was [NAME]) (V: CVPREMOTE). A face-to-face hearing was not held because the representative for the Applicant was in Japan and so was unable to attend the hearing in person.
4. The Respondent did not attend the hearing and the Tribunal decided to proceed in the Respondent’s absence. This was because no explanation had been provided to the Tribunal by the Respondent as to why he could not attend. Additionally, the Tribunal noted that this matter was listed for final hearing on 25th April 2022, however the hearing did not proceed as the respondent contacted the Tribunal at 10.26am on 25th April 2022 to say that he was having issues joining the remote hearing. This matter was therefore listed for 26th October 2023. The Tribunal was satisfied that the Respondent was given proper notice of the hearing, including emails containing the joining instructions for the hearing. Additionally, the Tribunal noted that the case officer telephoned the Respondent prior to the hearing on 26th October 2023, but did not manage to make contact with the Respondent. The tribunal also considered a previous case (reference LON/00AM/HMK/2019/0020) in which [RESPONDENT] was the Respondent. The Decision in this case (found at page 40 of the Applicant’s bundle) records that at the hearing on 28th August 2019 the Respondent failed to attend and no reasons for this were provided to the Tribunal.
3 Taking all these factors into account the Tribunal proceeds with the hearing in the Respondent’s absence.
5. The Tribunal heard submissions from Dr [APPELLANT] on behalf of the Applicant and also heard from the Applicant, Mr [APPELLANT]. The Tribunal was provided with a bundle of 89 pages, prepared by the Applicant, as well as a bundle in reply from the Respondent, the contents of which have been noted.
Background 6. On 6th August 2020 the Applicant made an application for a Rent Repayment Order under section 41 Housing and Planning Act 2016 in respect of [ADDRESS], [POSTCODE]. This application was made to the Tribunal in time because [NAME] was let to the applicant at the time of the alleged offence, and the alleged offence was committed between 16th April and 9th August 2020 which was within the period of twelve months ending on the day on which the application was made.
7. The Tribunal did not conduct a site visit as this was not necessary to determine the issues in the case. However, in the application form (at page 12 of the Applicant’s bundle) the flat was described as having a small entrance and hallway leading to a kitchen, bathroom, two storage cupboards and two bedrooms. The bathroom had a bath/shower, sink and kitchen.
8. The Respondent has the benefit of a long lease from the London Borough of Hackney from 24th October 2016 to 4th February 2115, registered under title number AGL400286.
9. Attached to the Applicant’s witness statement and marked FS1 (pages 28- 31 of the Applicant’s bundle) was a copy of a “room agreement” made
4 between the Applicant and Respondent, showing [APPELLANT] [NAME] as the ‘other occupant’. The document was dated 14th April 2020 and stated that from 16th April 2020 rent of £650 per month shall be paid for a bedroom and shared bathroom, kitchen and hallway. Whilst the document was called a “room agreement”, the Tribunal was satisfied that this was an assured shorthold tenancy agreement. The Tribunal was referred to the case of Street v Montford (1985) at page 21 of the Applicant’s witness statement and accepted that the Applicant had an assured shorthold tenancy agreement.
10. The Applicant confirmed that they moved into [NAME] on 16th April 2020 and left [NAME] on 13th August 2020.
11. At pages 36-39 of the Applicant’s bundle was a copy of a “room agreement” made between [RESPONDENT] and [RESPONDENT] (tenants) and the respondent as landlord for [ADDRESS] ([NAME]) for the period 9th February 2020 until 9th August 2020. This agreement was identical to the “room agreement” made between the Applicant and the Respondent. The two agreements ran concurrently for the period of 16th April 2020 (when the applicant moved into Flat 14) to 9th August 2020 when the agreement with [NAME] and [NAME] ended.
The Application
12. For a Rent Repayment Order to be made, the Tribunal must be satisfied beyond reasonable doubt that a specified statutory offence (as identified in table at section 40(3) Housing and Planning Act 2016) has occurred. The offence that the applicant alleges was that the [NAME] was in control or management of an unlicensed house in multiple occupation (Section 72(1) Housing Act 2004), which is a specified statutory offence under section 40(3).
5 13. The [NAME] had not been convicted of this offence and therefore this Tribunal needed to be satisfied beyond reasonable doubt that this offence was made out.
14. The Applicant sought a Rent Repayment Order for the sum of £2,600 along with payment of the Tribunal fee of £300 and costs of £900.
15. [NAME], who is shown in the tenancy agreement as the “other occupant” was originally a [NAME], however, she applied to the Tribunal to withdraw from the proceedings, and this application was granted on 30th March 2022. [APPELLANT] is therefore the sole applicant in these proceedings. However, in his submissions to the Tribunal, [NAME] confirmed that [NAME] lived with him at [NAME] between 16th April 2020 and 13th August 2020.
16. The [NAME] did not appear at the hearing, however he did send to the Tribunal by email dated 31st March 2022 a bundle of documents. This bundle contained a short explanation of the Respondent’s position and some emails. The Respondent stated that the applicant and [APPELLANT] were the sole occupiers of [NAME] as the tenants [NAME] and [NAME] left [NAME] in April 2020 to move back with family during the lockdown. The respondent also confirmed that he moved back into [NAME] in August 2020.
17. The Tribunal considered the bundles provided by the Applicant and the Respondent and heard submissions from the Applicant and his representative at the hearing on 26th October 2023 in order to determine if a Rent Repayment Order should be made.
Reasons for the [NAME] an HMO Licence?
6 18. The Tribunal considered the Electoral calculis (pages 82 – 84 of the Applicant’s bundle and marked “FS 9”) and is satisfied that [NAME] falls within the local government area of the London Borough of Hackney. Additionally, the Tribunal has considered the Public Notice for the Additional Licensing Scheme (pages 85 – 86 and marked “FS10). The Tribunal finds that [NAME] was subject to the London Borough of Hackney Council’s Houses in Multiple Occupation (HMOs) Additional Licensing Scheme in accordance with section 71 Housing Act (“HA”) 2004, effective from 01/10/2018. This scheme makes it a compulsory requirement for all private landlords of HMOs to hold an additional HMO licence for all rented residential properties falling outside the statutory mandatory licensing scheme when [NAME] is occupied by three or more people forming two or more households, including flats in multiple occupation in purpose built blocks of flats.
19. At page 87 of the bundle (marked “FS 11”) is an email from Hackney Borough Council that confirms there has never been a licensing application relating to [NAME].
20. Given that [NAME] is subject to the additional licensing provisions and that there has never been an application for an additional licence, the Tribunal needs to be satisfied, beyond reasonable doubt, that [NAME] was an HMO.
21. The Tribunal finds that the two bedrooms of [NAME], along with the communal areas, were occupied by three or more people by two separate household. We find this because between the period of 16th April 2020 and 9th August 2020 the applicant and [APPELLANT] held a tenancy agreement for [NAME] (pages 28-30 of the applicant bundle and marked “FS1”) and that [APPELLANT] and [NAME] also held a tenancy during that period (pages 36-39 of the applicant bundle and marked “FS3”).
7 22. The Tribunal heard submission from the Applicant that he and [APPELLANT] lived at [NAME] from 16th April 2020 until 13th August 2020, and when they moved in, [APPELLANT] and [APPELLANT] also lived there. The applicant referred to photographs within the Applicant’s bundle at pages 52-61 (marked “FS5”) showing food and unwashed crockery and utensils that the applicant said belonged to [APPELLANT] and [APPELLANT]. The Applicant also told the Tribunal that he was charged a lower rent because the other bedroom was rented out.
23. The Tribunal does not accept the position of the Respondent that [RESPONDENT] and [APPELLANT] were not living at [NAME] when the applicant and [APPELLANT] were there. The Tribunals accepts the submissions of the Applicant and the two tenancy agreements for [NAME].
24. The Tribunal therefore finds that for the period 16th April 2020 (when the applicant and [APPELLANT] moved into [NAME]) to 9th August 2020 (when the tenancy agreement between the [NAME] and [RESPONDENT] and [RESPONDENT] ended) [NAME] was occupied by three or more people forming two or more households. [NAME] therefore needed to be licensed under the London Borough of Hackney’s Additional Licensing Scheme.
25. The Tribunal finds that the Respondent was the person having management and control of the HMO (as defined by section 263 Housing Act 2004) and was the immediate landlord at the time of the alleged offence as he was the person receiving the rent. This is evidenced by the bank statements of the Applicant (pages 64 – 81 of the Applicant’s bundle) where £650.00 was paid to “[NAME]. Ref Rent”
8 Reasonable Excuse Defence
26. The Respondent’s position is that [NAME] was not an HMO, however this argument is not accepted by the Tribunal. The Respondent did not raise any other matter and the Tribunal is satisfied that the facts of this case do not give rise to a reasonable excuse defence.
Should a Rent Repayment Order be made?
27. The Tribunal therefore finds beyond reasonable doubt that [NAME] was an HMO and should have been licensed under the Additional Licensing Scheme of the London Borough of Hackney and that the [NAME] was the person having control of or management of [NAME]. The Tribunal does not find that the [NAME] presented to the Tribunal a reasonable excuse defence.
28. Having made this finding, this Tribunal may therefore make a Rent Repayment Order. Given the offence is established the Tribunal sees no reason not to make a Rent Repayment Order.
The Amount of the Rent Repayment Order
29. Section 46 of the Housing and Planning Act 2016 specifies the circumstances where a tribunal is obliged to make a Rent Repayment Order in the maximum amount. However, these circumstances do not apply where a Tenant is seeking a Rent Repayment Order under section 72 (1) of the Housing Act 2004, as in this case.
30. The Tribunal must therefore take into account the factors set out in section 44 Housing and Planning Act 2016 in order to determine the amount the Rent Repayment Order should be for. Additionally, there is authority from the Upper Tribunal setting out factors the Tribunal needs to consider. The Tribunal therefore finds as follows:
9
i. The relevant period to which the Rent Repayment Order relates is between 16th April 2020 and 9th August 2020 (a period of 115 days). The reasons for this period are set out in the Reasons for Decision section (above).
ii. The Tribunal considered whether any element of the rent represents payment for [NAME] that only benefit the tenants. The Applicant told the Tribunal at the hearing on 26th October 2023 that the tenants were responsible for paying all the bills themselves. However, the tenants did not pay Council Tax or make payment for the internet. In relation to the internet the Tribunal notes that at paragraph 11, page 22 of the Applicant’s bundle the Applicant shows that the internet was no longer connected on 1st July and the Applicant says that this was because of the Respondent’s actions. However, the Tribunal does not have information before it to show whether or not the [NAME] was paying for internet. Given that the tenants paid for the [NAME], the Tribunal does not make a deduction for payment of [NAME].
iii. Turning to the seriousness of the offence, when compared with other types of offences, the Tribunal does not find that this offence is the most serious offence and therefore the Tribunal makes a 15% deduction to the amount it could award.
iv. Finally, the Tribunal considered the conduct of the landlord and the tenant. The Applicant told the Tribunal in his submissions on 26th October 2023 that he found the experience he had with the tenancy humiliating and stressful. Additionally, the Tribunal notes that the respondent withheld the deposit paid by the Applicant without explanation (£650). The Tribunal further takes into consideration that the gas to [NAME] was cut off by the [NAME]. This
10 involved the Applicant having to contact the London Borough of Hackney for assistance (paragraph 13, page 23 of the Applicant’s bundle). Finally, the Tribunal also takes into consideration that the landlord attended [NAME] with two people without giving 24 hours notice (para 11 page 22 of the Applicant’s bundle). Taking this into account the Tribunal does not make any further reduction below the 15% set out in paragraph iii above.
v. The Tribunal has not been provided with any information about the financial circumstances of the tenant.
31. Taking the factors outlined above into consideration, the Tribunal finds that a reduction of 15% is appropriate.
Rent Actually Paid
32. A Rent Repayment Order can only be made in respect of rent that has actually been paid during the period the offence was committed. The Tribunal has been provided with copies of bank statements from the Applicant that show that £2,600.00 was paid by the Applicant to the [NAME] (pages 64 to 81 and marked “FS8” of the Applicant’s bundle). The tenant paid the first and the last rent payment together on 15th April (£1,300.00) and then made payments of £650 on 18th May and 16th June. The Tribunal is therefore satisfied that the rent of £2,600.00 has been paid for the relevant period (16th April 2020 until 9th August 2020).
33. The relevant period is therefore 115 days, at a daily rate of £21.37 (based on £650 per month). The total amount paid for the relevant period is therefore £2,457.55. This amount is reduced by 15% to take into account the factors under section 44 (as set out at paragraph 30 above).
11 34. The Tribunal therefore makes a Rent Repayment Order for £2,088.92 which shall be paid within 28 days of the date of this decision.
35. The Tribunal orders that the application fee of £300 should be paid within 28 days of the date of this decision.
36. The Tribunal awards costs of £900. This amount has been reached because the hearing on 25th April 2022 did not proceed through no fault of the Applicant and the Tribunal notes that he was represented at this hearing. The hearing on 26th October 2023 was therefore an adjourned hearing and the Respondent did not attend and did not provide any explanation for his non-attendance. This amount shall be paid within 28 days of the date of this decision.
Tribunal Judge MacQueen
Date: 26th October 2023
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal ([NAME]), then a written application for permission must be made to the First- tier Tribunal at the [NAME] which has been dealing with the case. The application for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the person making the application. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such
12 reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit. The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, [NAME] and the case number), state the grounds of appeal and state the result the party making the application is seeking. If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal ([NAME]).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Against Unlicensed Landlord
- First-tier Tribunal (Property Chamber) Tenants Win Management Order Against Freeholder Breaches
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Reasonableness
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on New Lease Terms for Property Alterations
- First-tier Tribunal (Property Chamber) Tenant Secures Reduced Rent Repayment from Unlicensed Landlord
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders for Landlord's Unlicensed HMO Operation
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Over Unlicensed HMO
- First-tier Tribunal (Property Chamber) Rent Repayment Orders Granted for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Orders Due to Landlord's HMO Licensing Violation…
- First-tier Tribunal (Property Chamber) Tenant awarded rent repayment for unlicensed HMO property
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord failed to license the premises properly.
- The landlord operated an unlicensed House in Multiple Occupation.
- The landlord failed to obtain a mandatory HMO license.
- The landlord committed an offense under the Housing and Planning Act 2016.
- Service charges are reasonable if supported by evidence and within 18 months of being incurred.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted a Rent Repayment Order against the landlord for failing to license an HMO.
Who was involved?
A tenant and their landlord were involved in the case.
How did the court decide, and why?
The court decided that the property required licensing as an HMO and the landlord failed to obtain it, leading to a Rent Repayment Order.
Which laws or rules were applied?
Housing Act 2004 s.72(1) and Housing and Planning Act 2016 s.41 were applied.
What was the argument that mattered most?
The tenant argued that the landlord failed to license an HMO, which is a statutory requirement under the Housing Act 2004.
Was the decision for or against the person who brought the case?
The decision was in favour of the tenant.
What does this mean for someone in a similar situation?
Someone in a similar situation may be entitled to recover rent if their landlord fails to license an HMO as required by law.
What evidence or documents mattered?
Tenancy agreements, bank statements showing rent payments, and emails from the local council were key pieces of evidence.
Can a decision like this be appealed?
Yes, decisions can typically be appealed to a higher court within a specified time frame.
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor for such cases.
