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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Grants Unconditional Dispensation for Urgent Building Works

Case No.

📌 In brief

The managing agent requested permission from the First-tier Tribunal to bypass consultation requirements for urgent repairs on a multi-storey building due to potential cost increases if work was delayed. Judge Shepherd agreed, granting permission without conditions as there were no objections or evidence of harm to leaseholders.

⚖️ Legal holding

A managing agent may obtain dispensation from the consultation requirements if it can demonstrate that compliance would cause significant cost increases and delay, leading to potential prejudice to leaseholders.

Topics

tenancyconsultation requirementsdispensation

Provisions

Landlord and Tenant Act 1985 s.20ZA

📖 What the law says

Landlord and Tenant Act 1985 s.20ZA

Under this section, a tribunal can grant dispensation from consultation requirements related to qualifying works or agreements if it determines that it is reasonable to do so. Qualifying works refer to works done on a building or other premises, and the consultation requirements involve providing details to tenants or recognized tenants' associations, obtaining estimates, inviting suggestions for estimates, considering tenants' observations, and giving reasons for certain actions.

Plain-English explanation — does not replace advice from a solicitor.

📖 Technical summary

The tribunal granted dispensation from consultation requirements for urgent building works without conditions.

📜 Headnote Official document

The managing agent sought dispensation from consultation requirements under s.20ZA of the Landlord and Tenant Act 1985 for urgent building works to rectify water ingress issues, arguing that compliance would cause significant cost increases and delays. The tribunal granted unconditional dispensation after finding no evidence of prejudice to leaseholders.

📚 Full judgment Official document

OUTCOME: Allowed

© CROWN COPYRIGHT 2023

FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AR/LDC/2023/0153

Property : [ADDRESS] and [ADDRESS], [POSTCODE]

Applicant : [redacted] : - Respondent : [redacted] : - Type of application : For dispensation from consultation requirements.

Tribunal members : Judge Shepherd

Date of decision : 14 August 2023

DECISION

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Decision: Dispensation is granted unconditionally.

Reasons 1. In this case the Applicant seeks dispensation from the consultation requirements provided for by section 20 of the Landlord and Tenant Act 1985. The Applicant is [APPELLANT] (“The applicant”). The applicant is the managing agent of premises at [ADDRESS] and Loft Apartments (“The premises”). The necessary Respondents to the application are the leaseholders of the premises.

2. The premises consist of 91 purpose - built flats in blocks which are four storeys high and are of timber frame construction. The Applicant is party to the residential leases and carries out services on behalf of the landlord.

3. Dispensation is sought for carrying out works to avoid the delay arising from the s.20 consultation process which would lead to significant cost increases. The Applicant has obtained a favorable tender for the works and is concerned that the competitive price in the tender will be lost if the tender is not accepted immediately. The works involve rectifying water ingress leaking through the slab of the building. The leaseholders have been kept informed of the works required. Initially it was thought that the works would be below the statutory minimum for consultation. In fact, it transpires that the cost should require consultation at least in some of the units. In addition, it is possible that further works will be required once the membrane in the slab is exposed. The projected cost is likely to be in excess of £50000. There have been no objections to the dispensation received from leaseholders. The law

Landlord and Tenant Act 1985,s.20ZA

20ZA Consultation requirements: supplementary (1)   Where an application is made to [the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long term agreement, the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements. (2)  In section 20 and this section— “qualifying works”  means works on a building or any other premises, and “qualifying long term agreement”  means (subject to subsection (3)) an agreement entered into, by or on behalf of the landlord or a superior landlord, for a term of more than twelve months. (3)  The Secretary of State may by regulations provide that an agreement is not a qualifying long term agreement—

3 (a)  if it is an agreement of a description prescribed by the regulations, or (b)  in any circumstances so prescribed. (4)  In section 20 and this section “the consultation requirements”  means requirements prescribed by regulations made by the Secretary of State. (5)  Regulations under subsection (4) may in particular include provision requiring the landlord— (a)  to provide details of proposed works or agreements to tenants or the recognised tenants' association representing them, (b)  to obtain estimates for proposed works or agreements, (c)  to invite tenants or the recognised tenants' association to propose the names of persons from whom the landlord should try to obtain other estimates, (d)  to have regard to observations made by tenants or the recognised tenants' association in relation to proposed works or agreements and estimates, and (e)  to give reasons in prescribed circumstances for carrying out works or entering into agreements. (6)  Regulations under section 20 or this section— (a)  may make provision generally or only in relation to specific cases, and (b)  may make different provision for different purposes. (7)  Regulations under section 20 or this section shall be made by statutory instrument which shall be subject to annulment in pursuance of a resolution of either House of Parliament.

Daejan

4. In [NAME] v Benson [2013] UKSC 14, the landlord was the freehold owner of a building comprised of shops and seven flats, five of which were held by the tenants under long leases which provided for the payment of service charges. The landlord gave the tenants notice of its intention to carry out major works to the building. It obtained four priced tenders for the work, each in excess of £400,000, but then proceeded to award the work to one of the tenderers without having given tenants a summary of the observations it had received in relation to the proposed works or having made the estimates available for inspection. The tenants applied to a leasehold valuation tribunal under section 27A of the Landlord and Tenant Act 1985 , as inserted, for a determination as to the amount of service charge which was payable, contending inter alia that the failure of the landlord to provide a summary of the observations or to make the estimates available for inspection was in breach of the statutory consultation requirements in paragraph 4(5) of Schedule 4 to the Service Charges (Consultation Requirements) (England) Regulations 2003 so as to limit recovery from the tenants to £250 per tenant, as specified in section 20 of the 1985 Act and regulation 6 of the 2003 Regulations in cases where a

4 landlord had neither met, nor been exempted from, the statutory consultation requirements. The landlord applied to the tribunal under section 20(1) of the Act for an order that the paragraph 4(5) consultation requirements be dispensed with, and proposed a deduction of £50,000 from the cost of the works as compensation for any prejudice suffered by the tenants, which offer they refused. The tribunal held that the breach of the consultation requirements had caused significant prejudice to the tenants, that the proposed deduction did not alter the existence of that prejudice, and that it was not reasonable within section 20ZA(1) of the Act, as inserted, to dispense with the consultation requirements. The Upper Tribunal (Lands Chamber) dismissed the landlord's appeal and the Court of Appeal upheld the Upper Tribunal's decision.

5. The Supreme Court , allowing the appeal ([NAME] [NAME] of [NAME] and [NAME] [RESPONDENT] [NAME] dissenting), held that the purpose of a landlord's obligation to consult tenants in advance of qualifying works, set out in the Landlord and Tenant Act 1985 (as amended) and the Service Charges (Consultation Requirements) (England) Regulations 2003 , was to ensure that tenants were protected from paying for inappropriate works or from paying more than would be appropriate; that adherence to those requirements was not an end in itself, nor was the dispensing jurisdiction under section 20ZA(1) of the 1985 Act a punitive or exemplary exercise; that, therefore, on a landlord's application for dispensation under section 20ZA(1) the question for the leasehold valuation tribunal was the extent, if any, to which the tenants had been prejudiced in either of those respects by the landlord's failure to comply; that neither the gravity of the landlord's failure to comply nor the degree of its culpability nor its nature nor the financial consequences for the landlord of failure to obtain dispensation was a relevant consideration for the tribunal; that the tribunal could grant a dispensation on such terms as it thought fit, provided that they were appropriate in their nature and effect, including terms as to costs; that the factual burden lay on the tenants to identify any prejudice which they claimed they would not have suffered had the consultation requirements been fully complied with but would suffer if an unconditional dispensation were granted; that once a credible case for prejudice had been shown the tribunal would look to the landlord to rebut it, failing which it should, in the absence of good reason to the contrary, require the landlord to reduce the amount claimed as service charges to compensate the tenants fully for that prejudice; and that, accordingly, since the landlord's offer had exceeded any possible prejudice which, on such evidence as had been before the tribunal, the tenants would have suffered were an unqualified dispensation to have been granted, the tribunal should have granted a dispensation on terms that the cost of the works be reduced by the amount of the offer and that the landlord pay the tenants' reasonable costs, and dispensation would now be granted on such terms. [NAME] [NAME] of [NAME], [NAME] [NAME] [NAME] and [NAME] [NAME] [NAME]. (i) Where the extent, quality and cost of the works were unaffected by the

5 landlord's failure to comply with the consultation requirements an unconditional dispensation should normally be granted (post, para 45). (ii) Any concern that a landlord could buy its way out of having failed to comply with the consultation requirements is answered by the significant disadvantages which it would face if it fails to comply with the requirements. The landlord would have to pay its own costs of an application to the leasehold valuation tribunal for a dispensation, to pay the tenants' reasonable costs in connection of investigating and challenging that application, and to accord the tenants a reduction to compensate fully for any relevant prejudice, knowing that the tribunal would adopt a sympathetic (albeit not unrealistically sympathetic) attitude to the tenants on that issue (post, para 73).

6. [NAME] [NAME] giving the leading judgment stated inter alia the following:

56. More detailed consideration of the circumstances in which the jurisdiction can be invoked confirms this conclusion. It is clear that a landlord may ask for a dispensation in advance. The most obvious cases would be where it was necessary to carry out some works very urgently, or where it only became apparent that it was necessary to carry out some works while contractors were already on site carrying out other work. In such cases, it would be odd if, for instance, the LVT could not dispense with the requirements on terms which required the landlord, for instance, (i) to convene a meeting of the tenants at short notice to explain and discuss the necessary works, or (ii) to comply with stage 1 and/or stage 3, but with (for example) five days instead of 30 days for the tenants to reply.

Determination

7. On its face the application has merit. The works are of some urgency and it is prudent to carry out the works while a competitive price can be maintained.

Accordingly, the tribunal agrees to give dispensation. There is no evidence of any prejudice suffered by residents therefore the dispensation is given unconditionally. Leaseholders will retain the right to pursue a challenge under s.27A Landlord and Tenant Act 1985 as this application relates solely to the issue of dispensation. Judge Shepherd 14th August 2023

ANNEX - RIGHTS OF APPEAL Appealing against the tribunal’s decisions

1. A written application for permission must be made to the First-tier Tribunal at the Regional tribunal office which has been dealing with the case.

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2. The application for permission to appeal must arrive at the Regional tribunal office within 28 days after the date this decision is sent to the parties.

3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.

4. The application for permission to appeal must state the grounds of appeal, and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers

5. Any application to stay the effect of the decision must be made at the same time as the application for permission to appeal.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • The works are deemed urgent.
  • There is no evidence of prejudice to leaseholders.
  • The landlord demonstrates that compliance would cause significant cost increases and delays.
  • The landlord shows that the works are necessary for safety.
  • The landlord obtains awareness and non-objective stance from leaseholders.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The tribunal granted dispensation from consultation requirements for urgent building works.

Who was involved?

A managing agent and leaseholders of a multi-storey apartment complex.

How did the court decide, and why?

The court decided in favour of granting unconditional dispensation due to potential significant cost increases if work was delayed.

Which laws or rules were applied?

Landlord and Tenant Act 1985 s.20ZA.

What was the argument that mattered most?

The managing agent argued that compliance with consultation requirements would cause significant cost increases and delays, potentially prejudicing leaseholders.

Was the decision for or against the person who brought the case?

For the person who brought the case.

What does this mean for someone in a similar situation?

Someone facing urgent building works can apply for dispensation if they demonstrate potential significant cost increases and delays without prejudice to leaseholders.

What evidence or documents mattered?

Evidence of competitive tender prices and projected costs were key, as well as the absence of objections from leaseholders.

Can a decision like this be appealed?

Yes, an appeal can be made within 28 days to the appropriate tribunal office.

Is it worth getting a solicitor for a case like this?

It is advisable to seek legal advice from a qualified solicitor for such cases.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.