First-tier Tribunal Grants Urgent Repairs Dispensation
📌 In brief
The First-tier Tribunal granted permission for a landlord to carry out urgent repairs without consulting the tenants first. The repairs were needed to stop water damage to the building.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary to prevent further damage.
📖 What the law says
This section allows a tribunal to grant dispensation from consultation requirements if it finds it reasonable to do so. The consultation requirements refer to obligations placed on landlords to consult tenants before undertaking certain works or entering into long-term agreements.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent repairs due to water damage.
📜 Headnote Official document
The First-tier Tribunal granted dispensation from consultation requirements for urgent repairs due to water damage to the building. The Tribunal found that the works were necessary to prevent further damage and that no relevant prejudice was identified.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/00HB/LDC/2021/0011
Property
:
Custom House, [APPELLANT], Bristol [POSTCODE]
Applicant: [redacted]
:
[NAME]
Respondent: [redacted]
:
Type of Application
:
To dispense with the requirement to consult [NAME] about major works section 20ZA of the Landlord and Tenant Act 1985 Tribunal Member
: [NAME] of Decision
: Made on the papers without a hearing (rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11 on 9 March 2021
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to the external structure to cease further water damage to the building and to repair the consequential internal damage.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
The Applicant is required to send copies of this determination to the [NAME].
2 Background
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicant explains that “External works are required from scaffold level to [NAME] affected on levels 5, 4 and 2nd floors. Water ingress is entering the [NAME] when it rains and is causing internal damage Urgency required to resolve the external structure for works to cease further water damage to the building. To resolve the internal damage from occurring as quickly as we can”
3. The Tribunal made Directions on 11 February 2021 indicating that the Tribunal was satisfied that the matter is urgent, it is not practicable for there to be a hearing and it is in the interests of justice to make a decision disposing of the proceedings without a hearing (Rule 6A of the Tribunal Procedure Rules 2013 as amended by The Tribunal Procedure (Coronavirus) Amendment Rules 2020 SI 2020 No 406 L11).
4. The Tribunal required the Applicant to send to the Respondents its Directions together with a copy of the Application and a form to indicate whether they agreed with or objected to the application and if they objected to send their reasons to the Applicant.
5. It was indicated that if the application was agreed to or no response was received, the [NAME] would be removed as Respondents.
6. [NAME] responded indicating that they agreed with the application and in the absence of objections, the [NAME] have been removed as Respondents in accordance with paragraph 5 above.
7. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
8. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
3 9. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it.
Evidence
10. The reasons for the application are set out in paragraph 2 above to which there has been no challenge from the [NAME].
4 11. In the absence of any objections from the [NAME] no further submissions have been required from the Applicant.
Determination
12. Dispensation from the consultation requirements of S.20 of the Act may be given where the Tribunal is satisfied that it is reasonable to dispense with those requirements.
13. Clearly it is unreasonable to delay works to the areas [NAME] given the risk of further water ingress and consequential damage. No objections to granting dispensation have been received from the [NAME] and no evidence of relevant prejudice as considered in the Daejan case referred to above has been identified.
14. In view of the above the Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of works to the external structure to cease further water damage to the building and to repair the consequential internal damage.
15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
16. The Applicant is required to send copies of this determination to the [NAME].
D [NAME] 9 March 2021
5 RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application to the First-tier Tribunal at the [NAME] office which has been dealing with the case. The application must be sent by email to [EMAIL]
2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28-day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repair Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Window Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Hearing
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Consultation Dispensation for Major Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs to Prevent Damage
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Repairs to Prevent Water Ingress
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation from Consultation Requirements for …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Repairs Dispensation Without Hearing
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and necessary to prevent further damage.
- There is no identified prejudice to the tenants.
- It is reasonable to dispense from consultation requirements under the circumstances.
❌ Tends to be rejected
- No specific cases provided where the claim was denied.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the landlord to bypass the usual consultation process for urgent repairs due to water damage.
Who was involved?
The landlord and the tenants of the property were involved.
How did the court decide, and why?
The court decided that the repairs were urgent and necessary to prevent further damage, thus allowing the landlord to bypass the consultation process.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 sections 20 and 20ZA were applied.
What was the argument that mattered most?
The urgency and necessity of the repairs to prevent further water damage was the central argument.
Was the decision for or against the person who brought the case?
The decision was for the landlord.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be able to bypass the consultation process if the repairs are urgent and necessary.
What evidence or documents mattered?
The evidence included the explanation of the urgent need for repairs and the lack of objections from the tenants.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for cases like this.
