First-tier Tribunal Grants Urgent Roof Repairs Without Full Consultation
📌 In brief
The First-tier Tribunal allowed a management company to carry out urgent roof repairs without consulting the leaseholders due to the urgent nature of the repairs. The repairs were necessary to prevent water damage and health risks.
⚖️ Legal holding
Works can be undertaken without full consultation if they are of an urgent nature to prevent water ingress.
📖 What the law says
This section allows a tribunal to grant permission to bypass consultation requirements for certain works or long-term agreements if the tribunal finds it reasonable to do so. It defines 'qualifying works' as works on buildings or other premises and 'qualifying long term agreement' as an agreement lasting over twelve months. The 'consultation requirements' refer to rules set by the Secretary of State, which may include providing details of proposed works to tenants, obtaining estimates, considering tenant proposals, and giving reasons for actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent roof repairs.
📜 Headnote Official document
The Tribunal granted dispensation from consultation requirements for urgent roof repairs to prevent water ingress at a property in Preston, Lancashire. The Regional Surveyor of the First-tier Tribunal, N. Walsh, ruled that the works were of an urgent nature and that leaseholders were not prejudiced by the lack of compliance with the consultation requirements.
📚 Full judgment Official document
OUTCOME: Allowed
1
Case Reference : MAN/30UK/LDC/2022/0061
Property : [APPELLANT], [ADDRESS], [APPELLANT], Preston, Lancashire [POSTCODE] (Flats 1 -15)
Applicant: [redacted] : [APPELLANT]
Respondents : [redacted]
Type of Application : Landlord and Tenant Act 1985- section 20ZA
Tribunal Member : [NAME] and venue of hearing : Determined without a hearing
Date of Decision : 14 February 2023
DECISION
© CROWN COPYRIGHT 2023
FIRST - TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY)
2 DECISION
Compliance with the consultation requirements of section 20 of the Landlord and Tenant Act 1985 is dispensed with in relation to works comprising repairs to the flat roof above flats 14 and 15, as described in paragraph 4 of the following reasons.
REASONS
Background
1. On 29 November 2022, an application was made to the First-tier Tribunal ([NAME]) (“the Tribunal”) under section 20ZA of the Landlord and Tenant Act 1985 (“the Act”) for a determination to dispense with the consultation requirements of section 20 of the Act. Those requirements (“the consultation requirements”) are set out in the Service Charges (Consultation Requirements) (England) Regulations 2003 (“the Regulations”).
2. The application was made on behalf of [APPELLANT] and relates to premises known as [APPELLANT]- [ADDRESS], [ADDRESS], [APPELLANT], Preston, Lancashire, [POSTCODE] (“the Property”). The Applicant is the management company and freeholder of the Property. The Respondents to the application are the long leaseholders of those apartments. A list of the Respondents is set out in the Annex hereto.
3. The only issue for the Tribunal to determine is whether or not it is reasonable to dispense with the consultation requirements.
4. The works in respect of which dispensation is sought comprise of repairs to the flat roof above flats 14 and 15 at a total cost of £4,664. The works require cleaning out, filling with unibond/screed, and boarding over all indentations with 4mm plywood. All affected areas should be re-covered with FIX-R sanded polyester underlay felt. Once all board and felting repairs are completed, the 12m x 13m area should be painted over with solar reflective roof paint.
5. I gather that each of the Respondents have been given notice of the application and afforded the opportunity to view the Applicant’s supporting evidence. They have also been provided with a copy of the case management directions issued by the Tribunal on 30 December 2022. The Tribunal accepts that the Applicant complied with paragraph 4 of the directions and sent a paper copy of their bundle of documents to each Respondent on 12 January 2023. The directions subsequently required any Respondent who opposed the application to notify the Tribunal of their objection by 2 February 2023. No such notification has been received.
3 6. I have determined this matter following a consideration of the Applicant’s case, but without holding a hearing. Rule 31 of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013 permits a case to be dealt with in this manner provided that the parties give their consent (or do not object when a paper determination is proposed). In this case, the Applicant has given its consent and the Respondents have not objected. Moreover, having reviewed the case papers, I am satisfied that this matter is indeed suitable to be determined without a hearing: although the Respondents are not legally represented, the application is unopposed and the issues to be decided are readily apparent.
7. The Tribunal did not inspect the Property, but I understand it to be a purpose-built block of apartments built in 1977. The building is of brick construction and has 3 floors containing 15 apartments.
Grounds for the application
8. The Tribunal is advised that the works at the Property have now been completed. The Applicant states that works were ordered immediately due to the level of health and safety risk and to prevent additional damages caused by water ingress.
9. According to the Applicant, the building requires a new roof, however the residents were unable to provide the money within the desired timeframe. The management company therefore decided to carry out patchwork repairs and have created a 5-year plan for the full roof replacement instead.
10. It is submitted that at the time of the application to the Tribunal, water was running into the flats below the roof and into the electric consumer unit. The Applicant advises that dispensation is sought given the urgent nature of the works, as it was thought that the repairs could not be halted to follow the full section 20 consultation process.
Law
11. Section 18 of the Act defines what is meant by “service charge”. It also defines the expression “relevant costs” as:
the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a superior landlord, in connection with the matters for which the service charge is payable.
12. Section 19 of the Act limits the amount of any relevant costs which may be included in a service charge to costs which are reasonably incurred, and section 20(1) provides:
Where this section applies to any qualifying works … the relevant contributions of tenants are limited … unless the consultation requirements have been either– (a) complied with in relation to the works … or
4 (b) dispensed with in relation to the works … by the appropriate tribunal.
13. “Qualifying works” for this purpose are works on a building or any other premises (section 20ZA(2) of the Act), and section 20 applies to qualifying works if relevant costs incurred on carrying out the works exceed an amount which results in the relevant contribution of any tenant being more than £250.00 (section 20(3) of the Act and regulation 6 of the Regulations).
14. Section 20ZA(1) of the Act provides:
Where an application is made to the appropriate tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works … the tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
15. Reference should be made to the Regulations themselves for full details of the applicable consultation requirements. In outline, however, they require a landlord (or management company) to:
• give written notice of its intention to carry out qualifying works, inviting leaseholders to make observations and to nominate contractors from whom an estimate for carrying out the works should be sought;
• obtain estimates for carrying out the works, and supply leaseholders with a statement setting out, as regards at least two of those estimates, the amount specified as the estimated cost of the proposed works, together with a summary of any initial observations made by leaseholders;
• make all the estimates available for inspection; invite leaseholders to make observations about them; and then to have regard to those observations;
• give written notice to the leaseholders within 21 days of entering into a contract for the works explaining why the contract was awarded to the preferred bidder if that is not the person who submitted the lowest estimate.
Conclusions
16. The Tribunal must decide whether it was reasonable for the works to go ahead without the Applicant first complying with the full consultation requirements. Those requirements are intended to ensure a degree of transparency and accountability when a landlord (or management company) decides to undertake qualifying works – the requirements ensure that leaseholders have the opportunity to know about, and to
5 comment on, decisions about major works before those decisions are taken. They also ensure that leaseholders are protected from paying for inappropriate work, or from paying more than would be appropriate for necessary work. It is reasonable that the consultation requirements should be complied with unless there are good reasons for dispensing with all or any of them on the facts of a particular case.
17. It follows that, for it to be appropriate to dispense with the consultation requirements, there needs to be a good reason why the works could not be delayed until the requirements had been complied with. The Tribunal must weigh the balance of prejudice between, on the one hand, the need for swift remedial action to ensure that occupiers of the Property are not placed at undue risk and, on the other hand, the legitimate interests of the leaseholders in being properly consulted before major works begin. It must consider whether this balance favours allowing the works to be undertaken immediately (without consultation), or whether it favours prior consultation in the usual way (with the inevitable delay in carrying out the works which that will require). The balance is likely to be tipped in favour of dispensation in a case in which there is an urgent need for remedial or preventative action, or where all the leaseholders’ consent to the grant of a dispensation.
18. I accept from the details provided that in the present case, the remedial works concerned were clearly of an urgent nature to prevent water ingress at the Property. While the Applicant has not adhered to the full consultation requirements, it is apparent that an estimate cost for the works and notice of intention were circulated to the Respondent leaseholders at the time that the Application to the Tribunal was made. In reaching this decision, I have had regard to the fact that no objections were raised by the Respondents when provided with the opportunity to do so. There is no evidence that the Respondents have been, or would be, prejudiced by the lack of compliance with the consultation requirements.
I therefore conclude that unconditional retrospective dispensation should be granted.
19. Nevertheless, the fact that the Tribunal has granted retrospective dispensation from the consultation requirements should not be taken as an indication that I consider the amount of the anticipated service charges resulting from the works is likely to be reasonable; or, indeed, that such charges will be payable by the Respondents. I make no findings in that regard.
Signed: N [NAME] [NAME] [NAME] of the First-tier Tribunal Date: 14 February 2023
6 ANNEX- List of Respondents
Mrs [NAME]
Mr [NAME] & Ms [NAME]
Mr [NAME] [NAME]
Ms [NAME]
Ms [NAME]
Mr [NAME] P [NAME]
Mr [NAME]
Mr [NAME]
Mrs [NAME]
Mrs [NAME]
Mrs [NAME]
Mr [NAME]
Mr & Mrs [NAME]
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Allowed to Proceed Without Tenant Consultation Due to Urgency
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Boiler Repairs
- First-tier Tribunal (Property Chamber) Exemption Granted for Urgent Fire Safety Assessments
- First-tier Tribunal (Property Chamber) Landlord Allowed to Proceed Without Consulting Leaseholders
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Repairs to Sash Windows
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Excessive Administration Charges for Late Gr…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Boiler Replacement Dispensation
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The works are considered urgent and necessary.
- There is consent from leaseholders.
- The costs associated with the works are deemed reasonable.
- The works cannot be delayed due to urgency.
- The works are required for fire safety or are cost-effective.
❌ Tends to be rejected
- The case involves challenges to the reasonableness of service charges.
- The works do not breach the terms of the agreement but are not urgent.
- The case concerns compliance with specific legal forms and not urgent works.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal allowed the management company to carry out urgent roof repairs without consulting the leaseholders.
Who was involved?
The management company of a property and the leaseholders of the apartments.
How did the court decide, and why?
The court decided that the repairs were urgent and necessary to prevent water damage and health risks, thus dispensing with the consultation requirements.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 and the Service Charges (Consultation Requirements) (England) Regulations 2003.
What was the argument that mattered most?
The urgency of the repairs to prevent water ingress and health risks was the central reasoning.
Was the decision for or against the person who brought the case?
The decision was for the management company.
What does this mean for someone in a similar situation?
Someone in a similar situation can seek dispensation from consultation requirements if the repairs are urgent and necessary to prevent significant damage or health risks.
What evidence or documents mattered?
Evidence showing the urgency of the repairs and the potential for water ingress and health risks.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek legal advice from a qualified solicitor for such cases.
