First-tier Tribunal Grants Urgent Works Dispensation Without Consultation
📌 In brief
The First-tier Tribunal granted dispensation from consultation requirements for urgent works to install a new water main. The decision was made without a hearing, as the works were deemed urgent and necessary.
⚖️ Legal holding
A landlord may be dispensed from consultation requirements if the works are urgent and necessary.
📖 What the law says
The appropriate tribunal can grant a request to waive consultation requirements for certain works or long-term agreements if it finds it reasonable to do so.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal granted dispensation from consultation requirements for urgent works.
📜 Headnote Official document
The Tribunal granted dispensation from the consultation requirements of Section 20 of the Landlord and Tenant Act 1985 for the works to install a new MDPE water main, finding the works were urgent and necessary.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
Case Reference
:
CHI/45UH/LDC/2021/0101
Property
:
49 [ADDRESS], [POSTCODE]
Applicant: [redacted]
:
Respondent: [redacted] :
Type of Application
:
To dispense with the requirement to consult lessees about major works section 20ZA of the Landlord and Tenant Act 1985
Tribunal Member
:
[NAME] of Decision
:
14 December 2021
DECISION
The Tribunal grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to install a new MDPE water main.
In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
2
BACKGROUND
1. The Applicant seeks dispensation under Section 20ZA of the Landlord and Tenant Act 1985 from the consultation requirements imposed on the landlord by Section 20 of the 1985 Act.
2. The Applicants explains that the Property is a one- bedroom flat in a purpose- built block of two flats. The works have been completed and so the dispensation sought would be retrospective.
3. The application states that in May 2021 a water leak was identified at the block requiring emergency and urgent remedial action, being the installation of a new MDPE water main. It is said that due to the amount of water leaking, it was not practical to enter into a section 20 consultation and allow over 60 days before starting the work. The contractor, Coastal Drains, sent out to assess the work required, revealed work the cost of which would be over the section 20 consultation 'qualifying works' threshold. However, the Applicant contends that due to the water leaking, there was no option but to instruct the contractor, who were instructed on 07 May 2021, as an urgent priority, with works being completed on 10 May 2021.
4. The cost of the work came was £2,151.36, including VAT and the Applicant’s 20% management fee, described as relating to managing the work and administration costs, which divided by the two flats in the building, equates to a cost of £1,075.68 per property. The Applicant wishes to charge the cost of the works in the September 2022 service charge demand.
5. The Tribunal made Directions on 12 November 2021 indicating that it considered that the application was suitable to be determined on the papers without a hearing in accordance with rule 31 of the Tribunal Procedure Rules 2013 unless a party objected.
6. The Tribunal sent its Directions to the Respondent together with a copy of the Application and a form to indicate whether he agreed with or objected to the application and if he objected to send his reasons to the Applicant and Tribunal.
7. No objection was received and no request for the matter to be determined at an oral hearing has been made.
8. Before making this determination, the papers received were examined to determine whether the issues remained capable of determination without an oral hearing and it was decided that they were given that the application remained unchallenged.
9. The only issue for the Tribunal is whether it is reasonable to dispense with any statutory consultation requirements. This
3 decision does not concern the issue of whether any service charge costs will be reasonable or payable.
The Law
10. The relevant section of the Act reads as follows:
S.20 ZA Consultation requirements:
Where an application is made to a Leasehold Valuation Tribunal for a determination to dispense with all or any of the consultation requirements in relation to any qualifying works or qualifying long- term agreement, the Tribunal may make the determination if satisfied that it is reasonable to dispense with the requirements.
11. The matter was examined in some detail by the Supreme Court in the case of [COMPANY] v [NAME]. In summary the Supreme Court noted the following;
i. The main question for the Tribunal when considering how to exercise its jurisdiction in accordance with section 20ZA is the real prejudice to the tenants flowing from the landlord’s breach of the consultation requirements.
ii. The financial consequence to the landlord of not granting a dispensation is not a relevant factor. The nature of the landlord is not a relevant factor.
iii. Dispensation should not be refused solely because the landlord seriously breached, or departed from, the consultation requirements.
iv. The Tribunal has power to grant a dispensation as it thinks fit, provided that any terms are appropriate.
v. The Tribunal has power to impose a condition that the landlord pays the tenants’ reasonable costs (including [NAME] and/or legal fees) incurred in connection with the landlord’s application under section 20ZA (1).
vi. The legal burden of proof in relation to dispensation applications is on the landlord. The factual burden of identifying some “relevant” prejudice that they would or might have suffered is on the tenants.
vii. The court considered that “relevant” prejudice should be given a narrow definition; it means whether non- compliance with the consultation requirements has led the landlord to incur costs in an unreasonable amount or to incur them in the provision of services, or in the
4 carrying out of works, which fell below a reasonable standard, in other words whether the non-compliance has in that sense caused prejudice to the tenant.
viii. The more serious and/or deliberate the landlord's failure, the more readily a Tribunal would be likely to accept that the tenants had suffered prejudice.
ix. Once the tenants had shown a credible case for prejudice, the Tribunal should look to the landlord to rebut it. Decision
12. No objection has been received and the Applicant has not therefore been required to submit a hearing bundle. The determination is made on the information received in the application and as referred to in paragraphs 3 and 4 above.
13. In the absence of an objection from the Respondent no prejudice as referred to in the Daejan case referred to above has been demonstrated.
14. The Tribunal therefore grants dispensation from the consultation requirements of S.20 Landlord and Tenant Act 1985 in respect of the works to install a new MDPE water main.
15. In granting dispensation, the Tribunal makes no determination as to whether any service charge costs are reasonable or payable.
16. The Tribunal will send a copy of this determination to the Respondent.
[RESPONDENT] [NAME] 14 December 2021
RIGHTS OF APPEAL
1. A person wishing to appeal this decision to the Upper Tribunal (Lands Chamber) must seek permission to do so by making written application by email to [EMAIL] to the First-tier Tribunal at the [NAME] office which has been dealing with the case.
5 2. The application must arrive at the Tribunal within 28 days after the Tribunal sends to the person making the application written reasons for the decision.
3. If the person wishing to appeal does not comply with the 28 day time limit, the person shall include with the application for permission to appeal a request for an extension of time and the reason for not complying with the 28 day time limit; the Tribunal will then decide whether to extend time or not to allow the application for permission to appeal to proceed.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates, state the grounds of appeal, and state the result the party making the application is seeking.
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Heating Works Dispensation Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Repairs Without Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Tribunal Grants Urgent Works Dispensation Without Full Consultation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Landlord Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Works Dispensation
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Works
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Urgent Roof Repairs Dispensation Without Conditi…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Urgent Lift Repairs
- First-tier Tribunal (Property Chamber) First-tier Tribunal grants dispensation for urgent roof repairs
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The landlord needed to install a new water main urgently due to a significant water leak.
- The works were completed quickly, preventing a prolonged leak.
- The tenant did not object to the application for dispensation.
- The tenant did not demonstrate any prejudice from the lack of consultation.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal granted dispensation from the consultation requirements for urgent works to install a new water main.
Who was involved?
The applicant was a landlord, and the respondent was a tenant.
How did the court decide, and why?
The court decided that the works were urgent and necessary, thus granting dispensation from consultation requirements.
Which laws or rules were applied?
Section 20ZA of the Landlord and Tenant Act 1985 was applied.
What was the argument that mattered most?
The urgency and necessity of the works were the central arguments.
Was the decision for or against the person who brought the case?
The decision was for the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may also be granted dispensation if their works are urgent and necessary.
What evidence or documents mattered?
Evidence of the urgency and necessity of the works was crucial.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always recommended to get advice from a qualified solicitor for a case like this.
