First-tier Tribunal Orders Landlord to Repay Rent for Unlicensed HMO Operation
📌 In brief
The First-tier Tribunal ruled that a landlord must repay rent to tenants if they operate an unlicensed house in multiple occupation (HMO). The decision was made on 27 November 2019 by Judge C a person.
⚖️ Legal holding
A landlord must repay rent to tenants if they operate an unlicensed house in multiple occupation.
📖 What the law says
This section outlines offenses related to the licensing of Houses in Multiple Occupation (HMOs). It states that if an HMO needs to be licensed but isn't, an offense is committed by anyone controlling or managing the HMO or by the landlord if they have superior rights over the property. Additionally, it mentions defenses available to those accused, such as having notified or applied for a license properly.
This section allows a tenant or a local housing authority to apply to the First-tier Tribunal for a rent repayment order against a landlord who has committed an offense covered by this chapter. The tenant can apply only if the offense relates to housing they were renting and was committed within two years before the application. A local housing authority can apply if the offense relates to housing in their area and they've followed the necessary procedures.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal ordered the landlord to repay rent due to unlicensed HMO operation.
📜 Headnote Official document
The First-tier Tribunal ordered the landlord to repay rent to tenants after finding the landlord operated an unlicensed house in multiple occupation (HMO) in violation of the Housing Act 2004. The decision was made on 27 November 2019 by Judge C Wood.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST - TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY)
Case Reference : MAN/00BN/HMF/2019/0044/0046
& 0049
Property : 90, [ADDRESS] [POSTCODE] Applicants : [redacted]
(2) [RESPONDENT]
(3) [RESPONDENT]
Respondent: [redacted] : [RESPONDENT] of Application : Housing and Planning Act 2016 – Section 41(1)
Tribunal Members : Tribunal Judge C [NAME]
Ms S Latham
Date of Decision : 27 November 2019
Date of Determination : 11 December 2019
_______________________________________________
DECISION _______________________________________________
© CROWN COPYRIGHT 2019
Decision 1. In accordance with sections 43 and 44 of the Housing and Planning Act 2016, (“the 2016 Act”), the Tribunal makes a rent repayment order pursuant to which the Respondent is ordered to pay to each of the Applicants the relevant sum as set out in paragraph 10 of this Decision (subject to compliance with the Tribunal’s direction under paragraph 11). Background 2.1 By applications of various dates in June and July 2019, (“the Applications”), each of the Applicants applied to the Tribunal for a rent repayment order pursuant to section 41 of the 2016 Act. 2.2 The directions dated 6 August 2019, (“the Directions”), stated that the Tribunal considered it appropriate for there to be a paper determination of the Applications in the absence of any request to the contrary from any of the parties.
2.3 A bundle of documents was received from the Applicants including, without limitation, a copy of the tenancy agreement, details of rent payments made b y each of the Applicants and a signed statement of Mr [NAME], a Neighbourhood Compliance and Enforcement Officer for Manchester City Council, (“Mr [NAME]”).
2.4 A bundle of documents was also received from the Respondent, including a [NAME] statement dated 8 October 2019 and signed by the Respondent, (“[NAME]”).
2.5 The Tribunal refers the parties to paragraph 6 of the Directions. No request for a hearing was received from any party pursuant to the Directions.
2.6 The parties were advised by letters dated 16 August 2019 that the Tribunal would make a determination on the papers on 25 October 2019.
2.7 It is noted that in paragraph 28 of [NAME], the Respondent states, “The Respondent contends that it is appropriate for there to be a hearing to deal with this, if it is not struck out by the Tribunal on the papers”.
2.8 The Tribunal has given no indication of any circumstances which would have required or led the Tribunal to give consideration to striking out the Applications in accordance with Rule 9 of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013.
2.9 A request for a hearing should be made clearly and unconditionally.
The Law
3.1 The relevant provisions of the 2016 Act are as follows –
3.1.1 Section 40 Introduction and key definitions
(1) This Chapter confers power on the First-tier Tribunal to make a rent repayment order where a landlord has committed an offence to which this Chapter applies.
(2) A rent repayment order is an order requiring the landlord under a tenancy of housing in England to—
(a) repay an amount of rent paid by [NAME], or …
(3) A reference to ‘an offence to which this Chapter applies’ is to an offence, of a description specified in the table, that is committed by a landlord in relation to housing in England let by that landlord.
Section General description of offence
3.1.2 Section 41 provides – (1) [NAME] or a local housing authority may apply to the First-tier Tribunal for a rent repayment order against a person who has committed an offence to which this Chapter applies.
(2) [NAME] may apply for a rent repayment order only if — (a) the offence relates to housing that, at the time of the offence, was let to the tenant, and (b) the offence was committed in the period of 12 months ending with the day on which the application is made. …
3.1.3 Section 43 provides = (1) The First-tier Tribunal may make a rent repayment order if satisfied, beyond reasonable doubt, that a landlord has committed an offence to which this Chapter applies (whether or not the landlord has been convicted).
(2) A rent repayment order under this section may be made only on an
application under section 41.
(3) The amount of a rent repayment order under this section is to be
determined in accordance with—
(a) section 44 (where the application is made by [NAME]); …
Act section General description of offence 5 Housing Act 2004 Section 72(1) Control or management of unlicensed HMO 6 Housing Act 2004 Section 95(1) Control or management of unlicensed house
3.1.4 Section 44 provides- (1) Where the First-tier Tribunal decides to make a rent repayment order under section 43 in favour of [NAME], the amount is to be determined in accordance with this section. (2) The amount must relate to rent paid during the period mentioned in the table.
If the order is made on the ground that the landlord has committed the amount must relate to rent paid by the tenant in respect of an offence mentioned in row 3, 4, 5, 6 or 7 of the table in section 40(3) a period, not exceeding 12 months, during which the landlord was committing the offence
(3) The amount that the landlord may be required to repay in respect of a period must not exceed—
(a) the rent paid in respect of that period, less (b) any relevant award of universal credit paid (to any person) in respect of rent under the tenancy during that period. (4) In determining the amount, the tribunal must, in particular, take into account—
(a) the conduct of the landlord and the tenant,
(b) the financial circumstances of the landlord, and (c) whether the landlord has at any time been convicted of an offence to which this Chapter applies. The Evidence 4.1 In each of the Applications, the Applicants made reference to the relevant offence claimed to have been committed by the Respondent as the control or management of an unlicensed house in multiple occupation, (“HMO”). 4.2 In Mr [NAME], reference is made to the commission of two offences by the Respondent, namely, control or management of an unlicensed house under section 95(1) of the Housing Act 2004, (“the 2004 Act”), and control or management of an unlicensed HMO under section 72 of the 2004 Act. 4.3 In his statement Mr [NAME] states as follows: 4.3.1 with effect from 23 April 2018 the Old Moat Ward of Manchester ( in which the Property is situated) was designated as a selective licensing area;
4.3.2 by letter dated 14 September 2018, the Respondent was advised of the statutory requirement to obtain a licence for the Property;
4.3.3 no response was received from the Respondent;
4.3.4 with effect from 1 October 2018, the extension to mandatory HMO licensing required the Respondent to obtain an HMO licence for the Property;
4.3.5 following further reminders to the Respondent, an HMO licence application for the Property was made on 11 June 2019 and granted on 12 August 2019. 4.4 In [NAME], the Respondent states as follows:
4.4.1 as at 1 July 2018 (the date of commencement of the tenancy), an HMO licence was not required for the Property;
4.4.2 it is admitted that, from 1 October 2018, the Property came within the statutory definition of an HMO;
4.4.3 it is denied that an offence has been committed under section 95(1) of the 2004 Act;
4.4.4 reliance is placed upon the statutory defences in section 95(3)(b) and 95(4)(b) [sic]of the 2004 Act which refers to the making of an application for a licence under section 87 of the 2004 Act which is still “effective” (as defined in section 95(7)) and where there is a reasonable excuse for having control of or managing the house which is unlicensed where it is required to be;
4.4.5 details are provided of a series of unsuccessful attempts by the Respondent to apply for an HMO licence online between October 2018 and March 2019 which, it is submitted, provide such a reasonable excuse, specifically, that the application was not made because of technical errors in the online application process;
4.46 information is provided regarding the Respondent’s conduct as landlord, her financial circumstances and the conduct of the tenants which it is submitted should be taken into consideration when determining the amount of any rent repayment order, if made.
Tribunal’s Determinations 5. The Tribunal noted that, in [NAME], there appeared to be a misunderstanding on the Respondent’s behalf of the distinction between the licensing requirements for properties within a selective licensing area under section 85(1) of the 2004 Act, and under section 61 of the 2004 Act for an HMO licence.
6. Having regard to the evidence and, in particular, to Mr [NAME] statement, the Tribunal was satisfied that as the Property was located within a selective licensing area, it was required to be licensed under section 85(1) of the 2004 Act from, at least, the commencement of the tenancy on 1 July 2018.
7. By reason of the Respondent’s failure to licence the Property with effect from 1 July 2018, the Tribunal was satisfied beyond reasonable doubt that the Respondent had committed an offence under section 95(1) of the 2004 Act.
8. The Tribunal was satisfied that the Respondent could not rely on the defences in sections 95(3)(b) or 95(4)(a) as (1) the application referred to in [NAME] related to the application for an HMO licence under section 61 and not under section 85 of the 2004 Act; (2) even if the Tribunal were to accept the Respondent’s evidence regarding technical errors in the online application process, again this relates to an application for an HMO licence; and (3) the existence of such “technical errors” does not limit the Respondent’s liability for ensuring that the Property is duly licensed.
9. In determining the amount to be repaid by the Respondent to each of the Applicants in accordance with section 44 of the Act, the Tribunal noted the following:
9.1 the maximum relevant period for determination of the amount of the rent repayment order is 1 July 2018 – 30 June 2019. Whilst the Respondent has not at any time during this period obtained a licence under section 85, the Tribunal accepts that an HMO licence was applied for on 11 June 2019 and granted on 12 August 2019. The Tribunal has not had sight of the licence and is therefore unable to confirm the date when it came into force although it is anticipated that is 11 June rather than 12 August 2019. If the effective date is 11 June 2019, then the relevant period of non-compliance is adjusted to 1 July 2018 – 11 June 2019; otherwise, it remains as 1 July 2018 – 30 June 2019;
9.2 each of the Applicants has provided evidence of rental payments totalling £4680 in each case;
9.3 in accordance with section 44(4), the Tribunal noted:
9.3.1 the evidence of Mr [RESPONDENT] regarding the Respondent’s failure to respond to the letter dated 14 September 2018 advising of the requirement for the Property to be licensed, and of the delays in the obtaining of an HMO licence;
9.3.2 the Respondent’s evidence of her conduct as landlord which the Tribunal considered to be no more than what should be expected of any responsible landlord. Further, it is clear in section 43(1) of the 2016 Act that the absence of a conviction is not relevant in this context;
9.3.2 the Respondent’s evidence of her financial circumstances confirming that she received a profit of £1160 per month from renting the Property to the tenants including the Applicants;
9.3.3 the Respondent’s evidence of the Applicant’s conduct which contained, in the main, unsubstantiated allegations of breaches of the tenancy agreement. The Respondent has provided no evidence that she sought to take any enforcement action at the time in respect of such alleged breaches. Further the Tribunal was unpersuaded that the photographic evidence relating to the condition of the Property at the end of tenancy demonstrated anything other than could reasonably be expected at the end of a student letting.
10. Having regard to the evidence, the Tribunal determined that the amount of the rent repayment order in respect of each of the Applicants is £4680 where the relevant period is 1 July 2018 – 30 June 2019, or £4436.38 where the relevant period is 1 July 2018 – 11 June 2019.
11. The Applicants and/or the Respondent are directed to send to the Tribunal within 14 days of the date of this Decision a certified copy of the licence and/or such other evidence as is necessary for the Tribunal to confirm the date when the licence came into force, the period of non- compliance and the amount of the rent repayment order.
Tribunal Judge C [NAME]. 27 November 2019
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Ordered to Repay Rent for Unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord ordered to repay rent for unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord ordered to repay rent for operating an unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord ordered to repay rent for unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord ordered to repay rent for operating unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord ordered to repay rent for unlicensed HMO
- First-tier Tribunal (Property Chamber) Landlord ordered to repay rent for operating unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Wins Rent Repayment Order Due to Unlicensed HMO Period
- First-tier Tribunal (Property Chamber) Tenants Awarded Rent Repayment Order for Landlord's Unlicensed HMO
- First-tier Tribunal (Property Chamber) Tenant Awarded Rent Repayment for Landlord's HMO License Breach
- First-tier Tribunal (Property Chamber) Tenants Win Rent Repayment Order Due to Landlord's Administrative Error
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Tenants are entitled to a rent repayment order if the landlord operates an unlicensed HMO.
- Tenants are entitled to a rent repayment order if the landlord fails to maintain a valid HMO license.
- Tenants are entitled to a rent repayment order if the landlord commits an offense under the Housing Act 2004.
❌ Tends to be rejected
- Landlords are not held responsible if they have made an effective application for a new HMO license before the expiration of the old one.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The landlord must repay rent to tenants for operating an unlicensed HMO.
Who was involved?
The tenant and the landlord were involved.
How did the court decide, and why?
The court decided based on the Housing Act 2004, which requires HMOs to be licensed.
Which laws or rules were applied?
The Housing Act 2004, s.72 and s.95, and the Housing and Planning Act 2016, s.41.
What was the argument that mattered most?
The argument that the landlord failed to license the property as required by law.
Was the decision for or against the person who brought the case?
The decision was for the tenant.
What does this mean for someone in a similar situation?
Tenants can seek rent repayment orders if their landlord operates an unlicensed HMO.
What evidence or documents mattered?
Evidence showing the property was unlicensed and the rent payments made by the tenant.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
Yes, it's recommended to get legal advice from a solicitor for such cases.
