First-tier Tribunal Reduces Service Charges for Gym and Office Rent
📌 In brief
The First-tier Tribunal reduced the service charge for a person and office rent by 50% after finding the charges excessive. However, the charge for CCTV was deemed reasonable.
⚖️ Legal holding
A tenant is entitled to have service charges for a person and office rent reduced if they are deemed excessive.
📖 What the law says
This section defines 'service charge' as an amount paid by a tenant as part of or in addition to rent, which covers services, repairs, maintenance, improvements, insurance, or the landlord's management costs. It also specifies that these charges can vary based on the costs incurred by the landlord.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal reduced the service charge for a person and office rent by 50%, but found a person charge reasonable.
📜 Headnote Official document
The Tribunal reduced the service charge for gym and office rent by 50% but found the CCTV charge reasonable, following an inspection and review of the costs involved. Judge P Barber presided over the case.
📚 Full judgment Official document
OUTCOME: Allowed in Part
1
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : MAN/00DA/LSC/2019/0079
Property : Apartment 1205, [NAME], Crown Point Road, Leeds LS9 8BYL
Applicant : [redacted]
Respondents : [redacted] [RESPONDENT] of Application : Landlord and Tenant Act 1985 – s 27A
Tribunal Members : Judge P Barber; Ms A Ramshaw FRICS
Date of Determination : 11 March 2020
Date of Decision
:
7 April 2020
DECISION AND REASONS
2 Decision That the service charge payable for the service charge years in question in relation to the provision of an office, a [NAME] and CCTV is as follows (insofar as it relates to the Respondent’s obligation to pay under the terms of his lease): Year
Office
[NAME] 2015
£14,400
£19,200
In full 2016
£14,400
£19,200
In full 2017
£14,400
£19,200
In full 2018
£14,400
£19,200
In full 2019
£14,400
£19,200
In full The Administration charge of £168.00 is not payable under schedule 11, para. 5 of the Commonhold and Leasehold Reform Act 2002 (as accepted by both parties at the hearing). Accordingly, the Respondents are to pay their proportion of the service charge relating to the rent of [NAME] and [NAME] charges in line with the above relevant costs.
REASONS 1. This application started life as a claim in the Huddersfield County Court for a declaration under section 81 of the Housing Act 1996 that service charges and administration charges are due and payable by the Respondent. The County Court referred the question as to the payability of the service charge to the First-tier Tribunal on the 12 June 2019.
2. We held an oral hearing of the application. In attendance was Mr [COUNSEL] of Counsel on behalf of the Applicants, together with Ms [COUNSEL], (Head of Finance for [NAME], the Managing Agents); [NAME] (Property Manager, [NAME]) and [NAME] (Credit Control, [NAME]). Mr [RESPONDENT], the Respondent represented himself with the help of Mr [RESPONDENT].
3. At the hearing it was agreed between the parties, and Mr [NAME] confirmed, that he objected to paying a proportion of the whole amount of rent which was charged by the freeholder owner of the [NAME] and the freehold owner of the office space. He also objected to the cost associated with the use of [NAME] camera. His objection was that leaseholders were being charged an excessive amount and he relied exclusively on the decision in the Upper Tribunal in relation to two other apartments at the property: [NAME] ([COMPANY] v (1) Mrs [NAME], (2) Mr [NAME] [2015] UKUT 0333 (I”[NAME]”).
4. Mr [NAME] confirmed that no other part of the service charge was in dispute.
5. In relation to the administration charge of £168.00, Mr [NAME] indicated that the Applicants accepted that this was not a recoverable amount as it had not been properly demanded.
6.
Accordingly, the only issue in this appeal is whether the Respondent can properly rely on the decision in [NAME] in support of his contention that the service charge payable in relation to the [NAME], the office is too high, to take account of the excessive level of rent and in relation to [NAME] cameras. The Law 7. The law is contained in sections 18 and 27A of the Landlord and Tenant Act 1985 as follows:
18.— Meaning of “service charge” and “relevant costs”. (1) In the following provisions of this Act “service charge” means an amount payable by a tenant of a [dwelling] 1 as part of or in addition to the rent— (a) which is payable, directly or indirectly, for services, repairs, maintenance [, improvements] 2 or insurance or the landlord's costs of management, and (b) the whole or part of which varies or may vary according to the relevant costs. (2) The relevant costs are the costs or estimated costs incurred or to be incurred by or on behalf of the landlord, or a superior landlord, in connection with the matters for which the service charge is payable. (3) For this purpose— (a) “costs”includes overheads, and (b) costs are relevant costs in relation to a service charge whether they are incurred, or to be incurred, in the period for which the service charge is payable or in an earlier or later period.
4 27A Liability to pay service charges: jurisdiction (1) An application may be made to [the appropriate tribunal] 2 for a determination whether a service charge is payable and, if it is, as to— (a) the person by whom it is payable, (b) the person to whom it is payable, (c) the amount which is payable, (d) the date at or by which it is payable, and (e) the manner in which it is payable.
8.
Accordingly, our powers are limited to determining the reasonableness and payability of the service charge under the terms of the respondents’ leases. There was no question that the respondents are liable to make payments in respect to the service charge and that the proportion as calculated was in accordance with the terms of their leases. The issue for the Tribunal, therefore, was whether the amounts were reasonable and payable as set out in the various service charge demands. The Inspection 9. The Tribunal inspected the development on the morning of the hearing. We viewed [NAME], and we also saw [NAME] system. We viewed the inside of Mr [NAME] flat, but in reality, the flat had no relevance to the issues we had to decide. The [NAME], as the parties agree, is about 1000 metres; as is the office space and we noted that there were a number of CCTV cameras dotted around the development. Other than that, there was little of note from the inspection. The Evidence at the Hearing 10. We heard evidence from Ms [NAME] at the hearing who confirmed her witness statements and addressed one or two points raised during the course of the hearing. We heard evidence from Mr [APPELLANT] and submissions were made by Mr [APPELLANT], for the Applicant and Mr [APPELLANT] and Mr [APPELLANT] on behalf of the [NAME]. Our Assessment of the Issues in this Appeal The Status of the Decision in the Upper Tribunal 11. For obvious reasons, the Respondent asked us to follow the same approach as the First-tier Tribunal which heard the application in relation to the period 2011 to 2012, as confirmed on appeal by the Upper Tribunal. Mr [NAME] urged us not to follow that decision arguing that it relates to a different period in time; it relates to a different sum of money within that time period; the tenants were not party to the
5 decision and the decision expressly states that it would not bind future years.
12. That is all well and good, but in our view, we can take into account the facts in that decision. It appears that at that time, the Managing Agent for the management company, a Mr [COUNSEL], informed the previous tribunal (as is the case in this tribunal) “that it was payment of this rent which had led to the service charge for the [NAME] being so high” (paragraph 15) and that: “It was accepted by Mr [NAME] that the size of the [NAME] was similar to that of a standard two-bedroom apartment within the block. The Tribunal invited the applpicant to comment on the respondent’s suggestion that a rent of £10,000-£15,000 would be more reasonable. Mr [NAME] conceded that “superficially” it did seem to be expensive, and one would certainly rather be a landlord than a tenant.” 13. In relation to each of the items, the Tribunal in [NAME] decision reduced the sum charged to the service charge account in relation to the [NAME] and office by 50% and in relation to [NAME] by 20%. The [NAME] and Office Rent
14. Of course no admissions were made at the hearing of this application that the rent charged for the [NAME] and office could be viewed as “superficially high” but we queried the amounts actually charged to the service charge account in relation to these items, and [NAME] over the lunch recess. Ms [NAME] returned to advise that the Applicants were unable to provide an indication as to the costs of the [NAME] and the office for the years 2015 and 2016 were not available (i.e. they didn’t know how much was charged to the service charge account for these years) but that in 2017, £28,800 was charged for rent and £38,400 in relation to rent for the [NAME]. However, this reduced to £14,400 for the office and £19,200 for the [NAME] in the years 2018 and 2019 to reflect the outcome of the Upper Tribunal in [NAME].
15. Utilising the expertise of the Tribunal and by reference to our general understanding as to the level of rents which might be charged for office units of this size and location we thought that we could reasonably rely on the findings of fact arising out of [NAME] tribunal and agree with their view that the rent for [NAME] is 50% too much, even taking account of the bands within which a service charge might still be considered reasonable.
16. It also seems to us that in restricting the level of the element of the service charge to 50% of the rent for the [NAME] and office in years which were not the subject of the determination by the tribunal in [NAME], the Applicant’s claim that the decision relates to a specific period in time is undermined.
6 [NAME]
17. We decided that the proper approach was to treat all rent payments for the office and [NAME] to be unreasonable in that they are 50% more than is payable. [NAME]
18. The costs associated with the provision of [NAME] at the development proved to be slightly more elusive and had to be the subject of further enquiries by the Applicants during the lunch recess. We were told that the following were the amounts in the service charge attributable to the provision of CCTV: 2015 - £27,556 2016 – not clear but incorporated in to “security” of £110,539.77 2017 – ditto£83,522.51 2018 – ditto £109,636.04 2019 - £954.00 19. We determined at the hearing that up to 2016/17 the Applicants continued to make payments for the purchase of [NAME] system but by the end of that financial year, ownership passed to the Management Company. As can be seen, the costs were £27,556 in 2015 and Mr [NAME] submitted, and we think he is correct, that a similar figure is incorporated into the overall heading “security” in the service charge accounts for the 2016 year. Thereafter, the costs for [NAME] reduced to a “nominal” amount in 2017 (and this can be seen by the significant reduction in the amount under the heading “security”) and this followed through subsequent years.
20. Mr [NAME] also pointed out, rightly again in our view, that even if we were to rely on the decision in [NAME] the current level of service charge payable for [NAME] must remain reasonable as from 2015 onwards it is less that the amount set by the tribunal in that decision. At that time the amount was £39,887 and the tribunal reduced it to £31.909 – i.e. a 20% reduction.
21. It follows that we think that since 2015 the service charge element attributable to [NAME] is reasonable and payable. Section 20C 22. We decline to make an order under section 20C.
23. We note that the amounts which the Respondents objects to paying are a very small part of his overall service charge liability and he has failed to pay any service charge since October 2016, and even then, that payment did not cover the service charge balance. The only other
7 payment relates to a transfer from another property owned by the Respondent and which was in credit. 24. It seems to us that it was necessary for the Applicant to take action against the Respondents and that it would be wholly unreasonable to prevent the Applicant from recovering its costs of the proceedings. [NAME] Judge of the First-tier Tribunal Date: 7th April 2020
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable and Payable
- First-tier Tribunal (Property Chamber) First-tier Tribunal Confirms Improvement Notice Due to Multiple Hazards
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Service Charges and Administration Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges and Administ…
- First-tier Tribunal (Property Chamber) Tribunal lacks jurisdiction to determine fixed service charge reasonablenes…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Reasonableness of Service Charges and Admin …
- First-tier Tribunal (Property Chamber) First-tier Tribunal Adjusts Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Flat-Rate Increase in Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Service Charges Capped Due to Consultation Failure
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tribunal could consider facts from a previous Upper Tribunal decision, even if it related to a different period.
- The applicants' claim that the previous decision was time-specific was undermined by their own actions.
- The tribunal used its expertise and general understanding of rent levels for similar office units.
- The service charge element for CCTV has been reasonable and payable since 2015.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The service charge for gym and office rent was reduced by 50%, while the charge for CCTV remained unchanged.
Who was involved?
The dispute was between a tenant and a landlord over service charges.
How did the court decide, and why?
The court decided to reduce the service charges for gym and office rent because they were deemed excessive, while the CCTV charge was considered reasonable.
Which laws or rules were applied?
Sections 18 and 27A of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The tenant argued that the service charges for gym and office rent were too high and should be reduced.
Was the decision for or against the person who brought the case?
The decision was for the tenant, reducing the service charges for gym and office rent.
What does this mean for someone in a similar situation?
Someone in a similar situation may be able to challenge excessive service charges for gym and office rent.
What evidence or documents mattered?
Evidence included the inspection of the gym, office, and CCTV system, as well as witness statements and calculations of costs.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
It is recommended to seek legal advice from a qualified solicitor for such cases.
