First-tier Tribunal Rejects Claimant's Application for Rent Repayment Order
📌 In brief
The First-tier Tribunal rejected a tenant's a person for a rent repayment order, stating that she was not a residential occupier of the premises and therefore not eligible for the order.
⚖️ Legal holding
A tenant is not entitled to a rent repayment order if they are not a residential occupier of the premises.
📖 Technical summary
The claimant's a person for a rent repayment order was dismissed due to lack of jurisdiction.
📜 Headnote Official document
The First-tier Tribunal dismissed the claimant's application for a rent repayment order, finding that she was not a residential occupier of the premises and thus not entitled to the order under the Protection from Eviction Act 1977.
📚 Full judgment Official document
OUTCOME: Dismissed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL [NAME] (RESIDENTIAL PROPERTY) Case reference : LON/00AW/HMF/2022/0101 Property : Unit 120, [NAME], 181-183 [ADDRESS], [POSTCODE] Applicant : [redacted] : In person Respondent : [redacted] : Mr [COUNSEL] ([NAME]) Type of [NAME] : Respondent’s [NAME] for rule 13 Costs Rule 13(1)(b) Tribunal Procedure (First Tier Tribunal) ([NAME]) Rules 2013 Tribunal : Judge N Carr Date of Decision : 3 October 2022
DECISION AND REASONS
ORDER 1. The [NAME] for costs against the Applicant for unreasonable conduct is refused. BACKGROUND (1) By [NAME] dated 30 April 2022, the Applicant Ms [APPELLANT] sought a rent repayment order. In her [NAME], she set out that she was staying at [NAME] in [ADDRESS], London, where she occupied a self- contained studio unit with her dog. She described herself as an ‘essential
2 stay’ occupant during the relevant covid-19 lockdowns. She sought an order for rent repayment on what she alleged were harassment and illegal eviction grounds under section 1 of the Protection from Eviction Act 1977. (2) To understand the quality of her tenure, and what was meant by ‘essential stay’, the Tribunal called a case management conference by video conferencing at which both parties were invited to attend. Ms [NAME] was only able to attend by telephone as her device would not work for video. (3) On 31 May 2022 at a case management conference, I asked the parties to address me on the jurisdiction of the Tribunal to accept the [NAME]. The key issue was whether Ms [APPELLANT] was a tenant or licensee of the apart-hotel room she was occupying at the [NAME] on [ADDRESS], [POSTCODE] for the purposes of section 56 the Housing and Planning Act 2016 (‘the 2016 Act’), entitling her to a rent repayment order pursuant to sections 40 – 44. (4) I noted that the County Court, in the concurrently extant trespass proceedings, was seized of the question of the quality of Ms [NAME] tenure, which was likely to be key to the determination of the [NAME] in the Tribunal. To avoid conflicting decisions, expense, and the giving of evidence twice on the same issue, I therefore stayed the Tribunal [NAME]. The Respondent was directed to provide an update to the Tribunal once the County Court hearing on 8 June 2022 by 16 June 2022. (5) I further directed the parties to a body of authority that might support or undermine their respective positions, as set out in paragraph 8 of my preamble, and strongly recommended Ms [NAME] obtain independent legal advice. (6) On 8 June 2022 the Respondent’s solicitor confirmed that District Judge Avent made an order for immediate possession on 8 June 2022, finding that (i) Ms [APPELLANT] was not a tenant; and (ii) Ms [APPELLANT] was not a protected licensee under the Protection from Eviction Act 1977. He also gave money judgment for arrears of use an occupation charges in the sum of £12,309. A copy of the Respondent’s Counsel’s note of the decision was provided, as was a copy of the Order. (7) The Respondent sought that that [NAME] to the Tribunal be dismissed, and an order for costs pursuant to rule 13 of the Tribunal Procedure (First Tier Tribunal) ([NAME]) Rules 2013 (‘the Rules’). (8) On 16 June 2022, Ms [NAME] emailed the Tribunal to state that she was unfit to respond. She did not copy her email to the Respondent as required by the Tribunal’s standing directions, and when asked by the case officer to do so, refused.
3 (9) The Respondent has confirmed that there had been no appeal against Judge Avent’s Order, and that [NAME] gave up possession on the property on 12 June 2022. On 20 July 2022 I issued a decision to the parties refusing jurisdiction and striking out the [NAME] pursuant to rule 9(2)(a) of the Rules, on grounds that Ms [NAME] could not bring herself within the definitions of the Protection from Eviction Act 1977 as the County Court had found that she was not a residential occupier of the premises and thus excluded from the section 1 protections. Ms [NAME] [NAME] for a rent repayment order was wholly reliant on an offence that she could not, in consequence, rely on. (10) On 20 July 2022 I gave directions for the Respondent’s costs [NAME], requiring both the Respondent and the Applicant to take further steps. The Respondent in particular was required to provide a statement of case setting out: (a) The reasons why it is said that the Applicant has acted unreasonably in bringing, defending or conducting proceedings and why this behaviour is sufficient to invoke rule 13(1)(b), dealing with the issues identified in the Upper Tribunal decision in [ADDRESS] Company (1985) [COMPANY] v Mrs [NAME] [2016] UKUT (LC), with particular reference to the three stages that the tribunal will need to go through, before [NAME] an order under rule 13; (b) Any further legal submissions; (c) Full details of the costs being sought, including: • A schedule of the work undertaken; • The time spent; • The grade of fee earner and his/her hourly rate; • A copy of the terms of engagement with respondent; • Supporting invoices for solicitor’s fees and disbursements; • Counsel’s fee notes with counsel’s year of call, details of the work undertaken and time spent by counsel, with his/her hourly rate; and • Expert witness’s invoices, the grade of fee earner, details of the work undertaken and the time spent, with his/her hourly rate. (11) The Respondent provide its bundle on 7 September 2022. It appears that the Applicant has taken no steps to comply with those Directions, in which she was to provide her reply, save to write an email to the Tribunal reiterating the allegations of criminal conduct and effects on her health. She did not copy that email to the Respondent, but the information contained in the email raises nothing new.
4
DECISION The Tribunal’s approach to the costs [NAME] (12) The Respondent relies on rule 13(1)(b)(ii) of the Rules in that it asserts that Ms [NAME] has acted unreasonably in bringing, defending or conducting proceedings in a residential property case. (13) The framework for considering whether or not to order costs under rule 13(1)(b)(ii) is provided by the decision in [ADDRESS], on which the tribunal specifically requested the applicant’s submissions. In particular, the tribunal has to deal with the costs [NAME] in three stages, as set out in paragraph 28 of that decision: “At the first stage the question is whether a person has acted unreasonably. A decision that the conduct of a party has been unreasonable does not involve an exercise of discretion but rather the [NAME] of an objective standard of conduct to the facts of the case. If there is no reasonable explanation for the conduct complained of, the behaviour will properly be adjudged unreasonable, and the threshold for the [NAME] of an order will have been crossed. A discretionary power is then engaged and the decision maker moves to a second stage of the inquiry. At that stage it is essential for the tribunal to consider whether, in light of the unreasonable conduct it has found to be demonstrated, it ought to make an order for costs or not; it is only if it decides that it should make an order that a third stage is reached when the question is what the terms of the order should be.” Stage 1: Objectively unreasonable conduct? (14) The Respondent’s statement of case does not specifically identify [ADDRESS], but in paragraph 14 it is clear that what Mr [NAME] has in mind is at least a narrow part of that stage 1. He does not go on to consider ‘step back’ as an objective observer, and does not address stages 2 and 3. (15) In paragraph 14 of its statement of case, the Respondent asserts that in the context of the Applicant being a hotel guest, and the history of the parties as set out, including a notice to vacate given on 4 April 2022 and a letter of claim dated 14 April 2022, in which the Respondent strongly suggested that Ms [RESPONDENT] obtain independent legal advice, Ms [NAME] “knew full well she was a hotel guest properly so-called (i.e. bare licensee only) and the [NAME] was therefore wholly vexatious, designed to harass the Respondent and cause disruption and inconvenience to it whilst proceeding with its objective of obtaining possession of Room 120 from the Applicant”. (16) At the date that Ms [APPELLANT] made her [NAME] to the Tribunal, the Respondent had not made its claim for possession in the County Court. It
5 did so some weeks later, on 27 May 2022. It has not exhibited its letter of claim to its statement of case. (17) While I accept that Ms [RESPONDENT] must have known that the Respondent’s position was that she was only a hotel guest, that does not automatically mean that she had to accept that assessment. (18) It was not established as fact that [NAME] was no more than a bare licensee until District Judge Avent made his decision granting possession on 8 June 2022, which decision was reliant on Luganda v [COMPANY] [1969] 2 Ch 209 and Mohamed v Manek (1995) 27 HLR 439 (CA). The Respondent therefore asks me to find that Ms [RESPONDENT] [NAME] was a deliberate attempt to mislead the Tribunal as to the status of her occupation. (19) In paragraph 20 of [ADDRESS], the Upper Tribunal set out that the acid test, derived from Ridehalgh v Horsefield [1994] Ch 205 (itself dealing with wasted costs), is whether the conduct complained of permits of a reasonable explanation. In particular, “…conduct cannot be described as unreasonable simply because it leads in the event to an unsuccessful result or because other more cautious legal representatives would have acted differently.” At paragraph 24 the Upper Tribunal went on: “… An assessment of whether behaviour is unreasonable requires a value judgement on which views might differ but the standard of behaviour expected of parties in tribunal proceedings ought not to be set at an unrealistic level… ‘Unreasonable’ conduct includes conduct which is vexatious and designed to harass the other side rather than advance the resolution of the case. It is not enough that the conduct leads in the event to an unsuccessful outcome. The test may be expressed in different ways. Would a reasonable person in the position of the party have conducted themselves in the manner complained of?” (20) Does Applicant’s [NAME] for a rent repayment order in the circumstances objectively permit of a reasonable explanation? It is clear that there was a difficult relationship between the parties. She appeared to believe that because she stayed during covid-19 lockdown, an ‘essential stay’ was of a different character to straightforward hotel accommodation because the Respondent couldn’t accommodate hotel guests on a ‘normal’ business basis. As recounted in the preamble to the Directions of 31 May 2022, she said she was advised by [APPELLANT] that she was a tenant or licensee on the basis of the conditions she set out to them. (21) I am satisfied that though the argument would have been a difficult one (as I outlined to her at the case management conference), and it proved to be hopeless following Judge Avent’s decision, [NAME] the [NAME] was not, at the stage it was made, objectively unreasonable. I do consider that there may have been something to explore in circumstances in which the Respondent had accepted Ms [RESPONDENT] on an ‘essential stay’ basis. That
6 is, after all, the reason that the case management conference was called, and the reason that I was proposing Ms [NAME] tenure be decided as a preliminary issue. While it is right to say that an initial assessment of the caselaw I recorded in the preamble to my order of 31 May 2022 pointed against Ms [NAME], none of that caselaw was decided in the extraordinary circumstances of covid-19 and the unprecedented operating constraints placed on the hospitality industry. (22) The point at which that possibility evaporated was not until after a decision had been made in the possession proceedings that post-dated Ms [NAME] [NAME] to the Tribunal. (23) For that reason I do not accept that the [NAME] to the Tribunal was “wholly vexatious, designed to harass the Respondent and cause disruption and inconvenience to it whilst proceeding with its objective of obtaining possession of Room 120 from the Applicant”. (24) As I set out in my Directions of 20 July 2022: “The parties are reminded that the threshold to engage the Tribunal’s jurisdiction is a high one. There is currently no indication of what the Respondent’s costs might be in the Tribunal proceedings, which have been struck out at a very early stage. It is clear that the first matter that needs to be addressed is how the threshold has been met.” (25) The Respondent complains about no other conduct. (26) I am satisfied therefore that the [NAME] of the [NAME] to the Tribunal by the Applicant does not amount to unreasonable conduct, sufficient to engage stages 2 and 3 of the [ADDRESS] test. The [NAME] under rule 13 is therefore refused. Name: Judge N Carr Date: 3 October 2022 RIGHTS OF APPEAL By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) ([NAME]) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First- tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28 day time limit, such [NAME] must include a request for an extension of time and the reason for not
7 complying with the 28 day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
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A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- None of the cases provided show a winning pattern for the claimant.
❌ Tends to be rejected
- The tenant did not prove that they were in residential occupation of the premises.
- The tenant failed to demonstrate that the landlord's actions were unreasonable or improper.
- The tenant could not show that the opposing party acted unreasonably.
- The claimant could not prove that the behavior leading to the application's withdrawal was unreasonable.
- The claimant could not establish that the respondent's behavior was unreasonable.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The claimant's application for a rent repayment order was dismissed.
Who was involved?
The claimant, a tenant, and the respondent, a landlord.
How did the court decide, and why?
The court ruled that the claimant was not a residential occupier of the premises, thus not entitled to a rent repayment order.
Which laws or rules were applied?
The Protection from Eviction Act 1977 and the Housing and Planning Act 2016 were applied.
What was the argument that mattered most?
The argument that the claimant was not a residential occupier of the premises was crucial.
Was the decision for or against the person who brought the case?
The decision was against the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation may not be entitled to a rent repayment order if they are not considered a residential occupier.
What evidence or documents mattered?
Evidence regarding the claimant's status as a residential occupier was critical.
Can a decision like this be appealed?
Yes, the decision can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is always advisable to seek legal advice from a qualified solicitor for cases involving complex legal matters.
