First-tier Tribunal Reviews Service Charges Claim
📌 In brief
The First-tier Tribunal reviewed whether service charges claimed by a freehold owner from a a person were reasonable and payable. The tribunal considered various factors including compliance with the lease and the consultation process.
⚖️ Legal holding
The tribunal ruled that the management fee charged was excessive compared to the services provided under the Landlord and Tenant Act 1985.
📖 Technical summary
The tribunal partially allowed the service charge recovery, reducing the management fee by 20% and confirming the validity of certain repair costs.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) determined the reasonableness and payability of service charges claimed by a freehold owner from a leaseholder, considering factors such as compliance with the lease and the consultation process.
📚 Full judgment Official document
OUTCOME: Allowed in Part
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BK/LSC/2021/0223
Property : [ADDRESS] : [COUNSEL] : In person Respondent : [redacted] : In person Type of Application :
Application for a determination under s 27A Landlord and Tenant Act 1985 Tribunal Members :
Judge Shepherd Marina Krisko FRICS
Date of Decision : October 2021
DECISION
1. In this case the Applicant, [APPELLANT] [NAME] (“the Applicant”) is seeking a determination pursuant to section 27 a of the Landlord and Tenant Act 1985 as to the reasonableness and payability of service charges he is seeking to recover from the Respondent [NAME] (“the Respondent”). In fact, on the day before the case was heard the Respondent had cleared her service charge arrears debt but still sought to challenge the service charges claimed.
2. The service charges in issue were for the years 2015 to date. They relate to the premises at ground floor flat, [ADDRESS], London [POSTCODE] (“the premises”). The Applicant is the freehold owner of the premises and the Respondent is the [NAME].
3. There was a dispute as to whether the Applicant had served documents in relation to his claim on the [NAME]. The Applicant said that he'd serve the documents by hand and also by email. The Respondent denied receipt partly because the email that was being used was defunct. The Tribunal does not intend to go into the detail of this dispute. Suffice to say the Respondent was debarred from taking part in the proceedings by an order of Judge Sheftel on 3 September 2021. This debarring order was lifted at the hearing and the Respondent was allowed to challenge sums claimed.
4. The Respondent challenged the cleaning costs on the basis that she had been cleaning the premises and that therefore she should not be required to pay charges. The Respondent also challenged roof works on the basis that the works included extension works which were only beneficial to the Applicant himself. She also challenged the [NAME] costs because she was paying for her own [NAME]. She did not know whether the building was insured. She was paying around £600 per annum for buildings and contents [NAME]. She also challenged the management fee on the basis that the property was not being managed in her opinion. The [NAME] were doing the repairs.
5. In response the Applicant said that the roof works costs were valid. He had obtained two estimates and had served a section 20 notice. The cost of the works had included the hiring of scaffolding. Although the scaffolding remained in place for some time it was at a fixed cost. He denied that the works only benefitted him. They had involved the communal roof. The cost of the works were detailed at page 59 to 64 of the bundle.
6. With regard to the management fee the Applicant said he inspected the building for health and safety reasons to check the fire and lift alarms to ensure that the building complies with current regulations and he said that the management fee was reasonable. In relation to the [NAME] he said that the lease obliges him to insure the whole building and he was therefore entitled to claim the cost from the Respondent. The building was valued at over £1 million. This appeared to be a high
valuation for an end of terrace property. There did not appear to be a heavy claims history.
Determination 7. Taking each item in turn the Tribunal determines the following:
[NAME]
8. The Tribunal considers that although [NAME] costs were on the high side the Applicant was using a [COMPANY] and confirmed that he did shop around in relation to [NAME] premiums. The Tribunal does consider that the Applicant needs to obtain an up-to-date building revaluation cost.
Management fee
9. The Tribunal considers that the management fee is excessive in view of the services provided. Doing the best we can we deduct 20% of the management fee for each year claimed.
Roof repairs
10. The costs for roof repairs in 2015 - 2016 are recoverable. They appear reasonable and are payable under the lease. Further the Applicant complied with the consultation process. Similarly, the roof works for 2020 are also recoverable for the same reasons.
Budgeted amounts
11. The budget for the forthcoming year at page 127 is to be amended by taking out the cleaning costs and reducing the management fee by 20%.
Summary
12. The costs recoverable by the Applicant are amended accordingly:
2015: £1299 2016: £16542.26 2017:£1590.35
2018: £1701 2019: 1746.31 2020: £1806.64 2021: £3270
Section 20C
13. There was no application made by the Respondent and in the event the Applicant was largely successful therefore no order is made in relation to Section 20C Landlord and Tenant Act 1985.
Judge Shepherd 15th November 2021
ANNEX - RIGHTS OF APPEAL Appealing against the tribunal’s decisions
1. A written application for permission must be made to the First-tier Tribunal at the Regional tribunal office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional tribunal office within 28 days after the date this decision is sent to the parties.
3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must state the grounds of appeal, and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers 5. Any application to stay the effect of the decision must be made at the same time as the application for permission to appeal.
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Reasonableness and Payability of Service Charges Determined
- First-tier Tribunal (Property Chamber) Reasonableness of Service Charges Determined by First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Reviews Service Charges and Administration Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Service Charges for Tenant
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges Under Landlord and Tenant Ac…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonable Service Charges for Leaseholders
- First-tier Tribunal (Property Chamber) Service Charges Found Reasonable and Payable by First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) Tenants' Association Recognised Despite Procedural Issues
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Service charges are considered reasonable and payable if they adhere to the lease agreement.
- Compliance with the Section 20 consultation process supports the reasonableness of service charges.
- Service charges are deemed reasonable if they are incurred on the provision of services of a reasonable standard.
- Proper serving of service charges and their compliance with statutory requirements favor the claimant.
- Tenants have the right to challenge the reasonableness of service charges under the Landlord and Tenant Act 1985.
❌ Tends to be rejected
- (No factors listed against the claimant based on the provided cases.)
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided the reasonableness and payability of service charges claimed by a freehold owner from a leaseholder.
Who was involved?
A freehold owner and a leaseholder were involved.
How did the court decide, and why?
The court decided that certain service charges were reasonable and payable, while others were deemed excessive or unreasonable based on the lease agreement and the consultation process.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically section 27A, was applied.
What was the argument that mattered most?
The argument that mattered most was whether the service charges complied with the lease agreement and the consultation process.
Was the decision for or against the person who brought the case?
The decision was partially for the person who brought the case, allowing recovery of certain service charges but disallowing others.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that their service charges comply with the lease agreement and the consultation process.
What evidence or documents mattered?
Evidence and documents related to the lease agreement, service charges, and the consultation process mattered.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to a higher court within 28 days of receiving the decision.
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving service charges and lease agreements.
