First-tier Tribunal Rules on Lift Maintenance and Service Charges
📌 In brief
The First-tier Tribunal (Property Chamber) ruled on the responsibilities of the management company for maintaining lifts and collecting service charges. The tribunal determined that the management company must maintain, repair, and renew the lifts, and lessees must pay for these services through their service charges.
⚖️ Legal holding
The management company is obligated to maintain, repair, and renew the lifts in the blocks, and lessees must contribute to the costs of these services.
📖 Technical summary
The tribunal ruled on the obligations of the management company regarding a person maintenance and the recoverability of service charges.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) ruled on the obligations of the management company regarding lift maintenance and the recoverability of service charges under the Landlord and Tenant Act 1985. The tribunal found that the management company must maintain, repair, and renew the lifts, and lessees must contribute to the costs of these services.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT 2019
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case Reference : LON/00BG/LSC/2018/0320 Properties : 55-[ADDRESS], 55-[ADDRESS] & 45-52 [ADDRESS] [POSTCODE] Applicant : [redacted] : [NAME] [COUNSEL] (Solicitor), and [NAME] [COUNSEL] of [COMPANY] agents Respondents : [redacted] [COMPANY] :
None as such. Respondents present at the hearing were: [NAME] & Mrs [NAME] 51 [NAME] [NAME] [NAME] 50 [NAME] [RESPONDENT] [ADDRESS] of [NAME] :
S27A Landlord and Tenant Act 1985 – determination of service charges payable Tribunal Members : Judge [NAME] [NAME] Date and venue of Hearing : 28 [ADDRESS] [POSTCODE] Date of Decision : 20 March 2019
DECISION
2 The issues before the tribunal and its decisions 1. The issues as set out in the detailed and helpful directions of Judge L
[NAME] dated 20 September 2018 [54] were: • Whether works are required to all 3 lifts, and if so, whether they should be repaired, replaced or decommissioned; • Whether the costs are reasonable in amount; • Whether the costs are recoverable under the terms of the leases; • Whether an order under s20C Landlord and Tenant Act 1985 (the Act) should be made; and • Whether an order for reimbursement of [NAME]/hearing fees should be made
2. In the event (for reasons which shall be made shortly) the decisions that
the tribunal are able to make are: • The terms of the leases impose obligations on the Management Company to maintain, repair, decorate and renew the Common Parts (as defined) which includes the [NAME] in each of the subject blocks; • The terms of the leases impose obligations on [NAME] to contribute to the costs reasonably and properly incurred by the Management Company in complying with its obligation to maintain, repair and renew the [NAME] in their block; • The Management Company is entitled to include a reasonable sum in the annual budget for each block to be allocated to a reserve fund to be used to defray the costs of maintenance, repair and renewal of the [NAME]; • The terms of the leases do not empower the Management Company to decommission the lifts, save with the express and formal agreement of all lessees in the block concerned; • An order shall not be made under s20C in respect of any costs which the applicant might have incurred or incur in connection with these proceedings; and • An order shall not be made requiring any party to reimburse any other party the amount of any fee paid by the other party to the tribunal in connection with these proceedings.
3. The tribunal was not able to make a determination on the reasonableness of costs that might be incurred because the amount of those costs have not yet been ascertained. The Management Company has yet to finalise the nature and scope of works required to each of the lifts and the scope of any consequential works necessary to comply with current statutory provisions and established good practice and the Management Company has yet to undertake a full s20 consultation exercise in respect of the proposed works.
NB Later reference in this Decision to a number in square brackets ([ ]) is a reference to the page number of the hearing file provided to us for use at the hearing.
Procedural background
3 4. The applicant made an [NAME] pursuant to s27A Landlord and
Tenant Act 1985 (the Act). The [NAME] is dated 22 August 2018.
The [NAME] concerned works proposed to be carried to the lifts in
each of the subject blocks.
The respondents are the long lessees of flats within each of the blocks.
5. A case management conference was held on 20 September 2018. The
issues were clarified and identified as set out in paragraph 1 above.
Directions were given [57] for the service of statements of case and for
the preparation of a bundle of documents for use at the hearing.
That bundle runs to 368 pages. Some additional representations were
served late by [NAME] [NAME] [NAME], [NAME] of [NAME] which we
have page numbered [192(a) – (b)].
In broad terms the contents of the bundle comprise:
1. [NAME] form, directions and [NAME] [NAME] reports [1-103] 2. [NAME] responses (14)
[104-192(b)] 3. Applicant’s submissions
[193-199] 4. Lessees’ replies (2)
[200 - 209] 5. Applicant’s witness statements
[210 - 273] 6. Lessees’ witness statements
[274 – 354] 7. S20 information
[355 – 368]
6. The hearing took place on 28 February 2019. The applicant was
represented by [NAME] [COUNSEL] [NAME] an in-house solicitor with the
managing agents, LRM. [NAME] [COUNSEL] was assisted by [NAME] [NAME] [NAME], an [NAME] Manager with LRM.
The respondents were not formally represented. Those respondents
who attended the hearing were:
[NAME] & Mrs [NAME] 51 [NAME] [NAME] [NAME] 50 [NAME] [NAME] [ADDRESS] of those respondents had a different take on the way forward and
each of them made submissions in support of their respective positions.
In the event it became clear that the first task was to construe the leases
in order to be clear on the contractual obligations of the Management
Company with regards to the lifts.
The development and the leases 7. The development was carried out in the mid to late 1980s and
comprises 254 residential units being a mix of houses and flats in two,
three and four storey blocks.
4
The [NAME] concerns the three four storey blocks of flats, which are
the only blocks on [NAME] which have a [NAME] service.
Each of the three subject blocks are of the same design and comprise 8
flats – 2 on each floor.
8. We were told the flat leases were in common form. Some samples were
included in the bundle:
[ADDRESS]
[14-50]
[ADDRESS]
[131- 165]
[ADDRESS] (part) [178-186]
The leases were granted for terms of 999 years from 1 January 1984 at a
ground rent of £24 pa.
There are 4 parties to the lease:
[NAME]:
[COMPANY]
The Builder:
[COMPANY]
The Management Company: Clippers Quay (Millwall)
[APPELLANT] (the
applicant)
[NAME]:
[NAME]
The scheme was that each [NAME] was to become a member of the
Management Company and that in time the freehold interest would be
transferred to the Management Company. That duly occurred and on
26 January 1990 the Management Company was registered at HM
Land Registry as the proprietor of the freehold interest – title number
NGL491906.
Thus the applicant wears two hats –
[NAME]; and
The Management Company.
There are no adverse legal implications of that position.
The Management Company is a company limited by guarantee and it
does not have a share capital. The objects for which the Management
Company was incorporated are set out on [194].
9. As regards the service charge regime the leases provide for payment of:
9.1 An [NAME] - 1/254th
9.2 A Block Charge – 1/8th
The service charge regime for [NAME] is set out in The Fourth
Schedule Part 1.
5
The service charge regime for the Block Charge is set out in The Fourth
Schedule Part 2.
Material provisions of the sample lease for [ADDRESS] are set out in
the Appendix to this decision – pp 13-18.
The nub of the issue 10. The nub of the issue at the heart of this [NAME] concerns the [NAME] in
each of the three subject blocks.
The [NAME] at [ADDRESS] is still working but it is getting increasingly
difficult to procure spare parts as required.
The lifts in [ADDRESS] and [ADDRESS] ceased safe working order
some two years ago and are presently inoperative.
11. The Management Company is of the view that it has a duty under the
leases to repair, maintain and renew the lifts; that all three lifts
have reached the end of their useful life and should now be replaced
with new lifts, but utilising as much of the [NAME] shaft, [NAME] machine room,
well and pit and other structure as is economic and that the costs
incurred on the project are recoverable from the lessees of each block
through the service charge.
12. The Management Company says that such replacement of the lifts is
supported by a [NAME] dated 6 September 2016
which it procured from [COMPANY] a firm of [NAME] and
Escalator Consultants. The full report is at [50-70].
We need not go into the detail. Three recommendations with budget
costs were put forward:
Option 1 Minimal H&S works and provision of equipment.
Budget cost £15,000 + VAT per [NAME] 2 Modernisation
Budget cost £50,000 + VAT per [NAME] + associated H&S
works
Option 3 Replacement
Budget cost £75,000 + VAT + associated building works
13. A [NAME] works specification was prepared and put out to tender by [NAME].
The tender report dated 13 April 2018 is at [71-79]. Of the six
contractors invited to tender only two submitted tenders:
Specified Works Full [NAME] Service £64,763
£83,858
6
[NAME]
£76,141
£75,760
Plus in both cases VAT and associated building works to configure the
lobbies to comply with current Building Regulations and associated
statutory requirements concerning disabled access.
14. The lessees at [ADDRESS] commissioned a report from [NAME], a firm of [NAME], Escalator and Cradle Access System
Consultants . It is dated 16 October 2018 [80-103]. This [NAME] is the one
remaining [NAME] still in operation. The conclusions and
recommendations are in section 7. It is noted the [NAME] was made and
installed in 1985/6 by [NAME] and the original anticipated economic life
expectancy was approximately 20 years. The [NAME] has actually exceeded a
30 year service life. The level of dilapidation evident and some
degree of obsolescence with the [NAME] control panel, hydraulic aggregate
and/or door operator form the basis of concerns about obtaining
suitable spares should those components fail in the near future. It was
considered the [NAME]’s performance and efficient and operational
reliability will only deteriorate in the foreseeable future and an upgrade
and/or modernisation would be evident within the next three years or
sooner as conditions warrant.
Recommended modernisation works were budgeted at £70,000 and it
stated replacement costs might exceed £90,000 to comply with current
Code Standards. A range of options were considered and summarised.
At paragraphs 7.4 and 7.5 the report highlighted the current Code
Standard – the European Code Standard BSEN81-80: 2003 is being
updated by the British Standards Institute (BSI) to incorporate certain
improvements introduced in 2017 relative to new lifts. A 2018 draft
version is in circulation but has yet to be ratified.
Whenever the works are carried out they will be required to comply
with the version of the Code Standard then current and this may have
implications on the scope of the works required to be carried out and
hence the cost of those works.
15. In October 2017 the Management Company issued a s20 Stage 1 Notice
of Intention to Carry Out Works [355]. The proposed works were
described as “Full refurbishment of the lifts at the following
addresses:” The three subject blocks were then identified.
That notice promoted a wide range of observations - from full support
on the one hand down to a proposal that the lifts be decommissioned
and removed completely. That in turn led to informal consultations on
how the Management Company might go forward.
16. In the event the [NAME] before us was issued and the matters for
determination were identified as set out in paragraph 1 above.
7 The critical issues 17. The critical issues are the correct interpretation of the material
provisions of the leases as regards the lifts and whether the proposed
works fall within the expression:
“ maintain repair decorate and renew … the Common Parts … and
other parts of the Block so enjoyed or used by [NAME] in common
as aforesaid”
18. The approach to construction or interpretation of contracts or written
instruments is now clear following several recent decisions of the
Supreme Court including:
Rainy Sky SA v Kookmin Bank [2011] UKSC 50
Arnold v Britton [2015] UKSC 36;
[NAME] v [COMPANY] [COMPANY] [2017] UKSC 24
It is not appropriate here to distil or set out that learning in detail.
Suffice, that in broad terms the task of the court is to ascertain the
objective meaning of the language or words used in context and having
regard to the contract as a whole. That involves ascertaining what a
reasonable person would have understood the parties to have meant by
the words they used. That reasonable person is one assumed to have all
the background knowledge which would reasonably have been available
to the parties in the situation they were in at the time of the grant of the
leases.
The words used in the lease must be given their ordinary or natural
meaning in context, the parties’ relationship and all relevant facts
surrounding the transaction so far as known to the parties. It is to be
assumed the parties intended to give the words they chose their natural
meaning.
Only in the event of ambiguity in the words used might the court give
weight to the rival possible constructions and have some regard to a
construction which is more consistent with commercial or business
common sense. Where there is no ambiguity the court must give effect
to the words used, even if that result is harsh to one of the parties.
It was also clarified in Arnold v Britton that residential leases fall to be
construed in exactly the same way as any other contract or written
instrument and there are no special rules.
19. The Management Company submitted that the [NAME] fell within the
definition of Common Parts which, in effect is the whole of the block
less the extent of that part of it demised under a Flat Lease, and thus
the Management Company was obliged to maintain, repair and renew
the [NAME]. That submission was supported by [NAME] & Mrs [NAME]. It was
a position also supported by a number of lessees who had made
written submissions.
8
20. [NAME] [NAME] submitted that there was no express mention of a [NAME] in the
lease. [NAME] [NAME] suggested that if the lifts were to be repaired or
renewed the cost should be an [NAME] cost and not a Block cost on the
basis that the [NAME] was part and parcel of common access to the front
door of the flat.
21. Ms [NAME] also submitted that the [NAME] was not part of the Common Parts
as defined and that the Management Company does not have an
obligation to maintain, repair or renew the [NAME], but if it did, it should do
so at its own cost and not recover the costs incurred through the service
charge. Ms [NAME] was not able to explain from where the Management
Company would find the money to do so given its particular financial
circumstances.
Discussion 22. We prefer the submissions made by the Management Company. We
find the wording of the lease is quite clear and unambiguous. The
Common Parts comprise the whole of the Block except the flats
demised within the Block. What is left after the demised flats are taken
out falls within the definition of Common Parts. Further the [NAME] may be
enjoyed or used by a [NAME] in common with the owners and lessees of
the other flats in the Block
It is true that there is no express reference to lifts in clause 11.2 and
there is express reference in clause 11.2.1.1 to ‘roof foundations gutter
and rainwater pipes’, but equally there is no express reference to the
main door, hallways, lobbies, and stairways and all of these features are
classically common parts in a block of flats.
It is equally true that paragraphs 2 and 3 of Part 2 of the Fourth
Schedule make express references to television aerials and entry-
phone systems and that there is no reference to a [NAME] but we do not
consider that such omission removes the [NAME] from being within the
definition of Common Parts or a part of the Block enjoyed in common
with the owners and lessees of other flats.
23. [NAME] comprises a range of residential units being houses and flats
in blocks in several different styles and heights. The original [NAME]
appears to have adopted a generic form of lease to be applied across the
whole of [NAME] which requires minimal input or alteration limited
to the name of [NAME] on the front coversheet and a few specific
details in the Seventh Schedule. This is a common practice designed to
keep the conveyancing work on grant of leases across an [NAME] to a
minimum.
As only three of the 16 blocks of flats has a [NAME] we can understand why
the draftsman adopted the practice that he did, as regards he definition
of Common Parts and enjoyment of parts of the Block enjoyed in
common so as to avoid the need to make express mention of a [NAME].
9 24. We are reinforced in our conclusion for two reasons. We infer the
leases were granted pursuant to agreements for lease which will have
included a specification of the flat and the block and provision for the
issue of a certificate of practical completion. So, even if a flat was sold
off-plan the original [NAME] would have been aware that the subject
block included a [NAME].
25. At the time of grant of the lease the [NAME] would have been installed and
operational. For those flats on or above the first floor level the [NAME]
would have been a means of access to the flat within the meaning of the
right ‘to pass and repass over and along the Common Parts’ as granted
in paragraph 1 of Part 2 to the Second Schedule of the lease. Further
the right to use the [NAME] would have been deemed granted by virtue of
s62 Law of Property Act.
26. We have no doubt that if on the day of grant an informed bystander
stood in the ground floor lobby by the [NAME] door, holding a copy of the
lease proposed to be granted and posed the question:
26.1 Who is responsible to maintain and repair the [NAME]? The answer
given by the parties would have been ‘the Management
Company’; and
26.2 [NAME] have to contribute 1/8th of the costs incurred?
The answer given by the parties would have been ‘Yes’.
What does ‘maintain repair decorate and renew’ mean? 27. Ms [NAME] drew attention to the expression ‘full refurbishment of the
lifts’ adopted by the Management Company in its s20 Notice of
Intention dated 10 October 2017, and the use of the expression ‘replace
or replacement’ adopted subsequently and submitted that neither of
those were mentioned in clause 11.2.1 of the lease. In her submissions
Ms [NAME] was very clear that ‘renew’ and ‘replace’ were quite different
concepts.
28. Ms [NAME] cited and relied upon the Court of Appeal decisions in
[NAME] v Taff Ely Borough Council [1986] QB 809 and [NAME] v
London Borough of Hounslow [2017] EWCA Civ 45 on the nature and
extent of the obligation to repair.
29. In our judgment when an item of plant gets to the end of its useful life
and patch repairs are no longer viable for a number of reasons,
including the inability to procure spare parts, the item is repaired by
replacing it with a modern equivalent. We find the expression ‘renew’
and ‘replace’ mean one and the same. We are supported in that
conclusion by the comments of [NAME] J in [COMPANY] v
[NAME] the Chemists [1996] 2 EGLR 60 when he said: “Clearly it is a
matter for experience and judgement when the time has come to
renew a roof. The cost of replacement must be balanced against the
likely cost of increasing patch repairs.”
10
There are numerous other authorities that support the proposition that
the obligation to effect a repair can embrace renewal or the
replacement of plant when it has come to the end of its useful life and
patch repairs are judged to be no longer economic or practical.
The obligation to ‘maintain’ plant may also embrace the replacement of
it. See for example [COMPANY] v [COMPANY] [1989] NSMLR 33, a case concerning a
hotel in a high rise block where the landlord had the obligation of ‘…
maintenance of lifts…’ and where Young J held:
“[T]he word ‘maintain’ carries with it the connotation that the
landlord is obliged not only to attend to cases where there is a
malfunction of the lifts, but also to take such preventative measures as
should ensure that the lifts should not malfunction and that if it comes
about that despite these efforts the lifts malfunction to such an extent,
then to replace the lifts with lifts that do function satisfactorily.”
In [NAME] Management [COMPANY] v Hardy [2008] 3 EGLR 125 at
62, [NAME] held:
“… a landlord’s covenant to keep in proper working order’ or to
‘maintain’ is wider in scope than a covenant to ‘repair’ although even
this will depend upon the true construction of the covenant in its
context. This point is particularly relevant to plant, machinery,
equipment and installations. ‘Repair’ involves remedying a state of
disrepair that has arisen, and the obligation does not arise until it has.
‘Keep in proper working order’, and possibly merely ‘maintain’, may
well require proactive preventative maintenance work, or carrying
out adjustments or general servicing before any actual fault develops
or a want of repair exists.”
30. On the evidence before us two of the lifts are not in working order.
Something not in working order is in disrepair. The Management
Company is obliged to carry out such reasonable works as are necessary
to put the lifts into repair and working order.
The third [NAME] is in working order. But on the evidence of the [NAME]
expert procured by some of the lessees, the [NAME] it has passed the end of
its anticipated working life and has got to a point where parts or
components are obsolete and it is difficult to procure spares or
replacements.
Recommendations have been made as to alternative courses of action
that might be undertaken by the Management Company. It is a matter
for the Management Company to determine which of those courses it
wishes to pursue. Where there are several options open to a landlord
and each of them are within the range of what is reasonable, it is for the
landlord to decide which option it wishes to pursue and the lessees
have the obligation to contribute to the reasonable costs incurred.
11
The way forward 31. We were told that the Management Company has not yet formally
decided what scope of works or specification it proposes to adopt for
each of the three lifts in question. It is apparently awaiting the
decision of this tribunal as to the proper interpretation of the lease.
[NAME] [NAME] explained that once it has the decision the directors will make
decisions of the extent and scope of works proposed and will start
afresh a formal s20 consultation process in respect of those works.
32. In these circumstances this tribunal is not in a position to make formal
determinations on what a reasonable scope of works might be or what a
reasonable cost of those works might be.
General observations 33. Before concluding there are some general observations that it may be
helpful to the parties for us to make.
34. It appears that the notion of decommissioning came about and that
some lessees may have thought that was a course they might vote upon.
That is not the case. The Management Company has the obligation to
maintain repair and renew the lifts. That is an obligation that must be
carried out, save in exceptional circumstances. Perhaps that might
come about if the landlord, the Management Company, all eight lessees
(and their mortgage companies) were to agree enter into a deed to vary
the leases to delete the obligation, but not otherwise.
35. Some of the written representations suggested the current lessees did
not tend to use the [NAME] and were content to use the stairway. That was a
snapshot in time. Those same lessees might have a different view in
years to come. The lease are long term contracts – 999 years and a long
term view is appropriate.
36. Some lessees, including [NAME] [NAME] of [NAME], suggested
that the [NAME] favours the second and third floor lessees which was unfair
to the ground floor lessees and there should be a graduated level of
contributions to the costs of the [NAME]. That is not what the leases provide.
It must have been clear to each original [NAME] and each subsequent
assignee before purchasing their properties what the level of
contributions was. Where a person chooses to buy a property in a
community of eight units and agrees to contribute 1/8th of certain
communal expenditure, that person cannot reasonably argue during
the course of the term that their share should go down with the
consequence that the share of another person within that community
must go up. Economic factors that might have changed since the grant
of the leases and the fact that a [NAME] in a small block might be considered
a luxury item are not factors that bear on the obligations of the parties
as set out in the lease. Further, a person who struggles in using stairs
might not agree that a [NAME] is a luxury item.
12 37. [NAME] [NAME] raised the question whether some of the costs to be incurred
might be the subject of a claim on an engineering insurance policy
taken out on the lifts. [NAME] [NAME] said that no claim was possible. [NAME]
[NAME] was sceptical. The issue was not formally before us and neither
was the policy. [NAME] kindly agreed to provide copies of the material
documents to [NAME] [NAME].
38. Evidently, an unfortunate episode occurred with a previous managing
agent concerning funds held in a reserve fund. For this reason the
present managing agents have been reluctant to allocate funds to
reserves until it has established the confidence of the lessees.
The terms of the lease permit a limited amount to be held in a reserve
fund.
It is a matter for the Management Company to decide what the actual
scope of works will be and whether it wishes to defer the works while it
builds up the reserve fund. Some of the lessees have submitted
affordability issues about paying £10,000 or so in one service charge
year.
The only observation we would make is that if the works are delayed
too long it is inevitable that the ultimate cost will be greater than the
present day cost. Also, the indication by the lessees’ expert was that the
Code Standard might be changed and we infer that it is more likely than
not that any such changes will lead to an increase in costs.
39. On a similar vein [NAME] [NAME] said she was very wary of paying any
sums on account unless she knew exactly what works were proposed
and at what cost. That is an unrealistic position. The Management
Company might well have a specification of anticipated works and an
indicative costing of those works. It must then demand and receive
contributions from the lessees, within the confines of the service
charge regime in the lease. Some lessees may be unwilling or unable to
pay their contributions straightaway and enforcement steps may be
required. All of this will take time, perhaps quite a few months. In the
meantime there might necessarily be some tweaking of the
specification of works (especially if a new Code Standard is adopted)
and inevitably the indicative costings will become outdated so as to
require revision, most probably upwards.
Thus as with any major works project such as proposed here the exact
cost will not be known until the project has been completed and a final
account settled. The Management Company is entitled to take a broad
but reasonable view of the likely costs to be incurred and to demand on
account sums from lessees on that basis. Lessees’ have the obligation to
pay those demands.
For obvious reasons the Management Company is not able to place a
major contract until it is holding sufficient funds to defray the
anticipated costs likely to be incurred.
13
40. In response to the directions a number of lessees submitted written
representations. They covered a range of issues, some material and
some not. We have considered all of them even if they are not expressly
mentioned in this decision.
Whilst the question of the proper interpretation of the lease does not
come down to a vote on what the current lessees might prefer to do
about the [NAME] in their block, the majority of the representations was to
the effect that the [NAME] must be put and kept in proper working order.
Judge John Hewitt
20 March 2019
The Appendix Material Provisions of the lease
Definitions
“The Block” means the part of [NAME] (if any) edged blue on
the Lease Plan including the whole of the walls or fences shown marked
with an inward ‘T’ (if any) of which the Flat forms part and being one of
the Flat Blocks
“The Buildings” means the buildings which are in the course of
being constructed or have recently been constructed on [NAME] and
form part of Clippers Quay
“Common Accesses” means the parts of [NAME] (other than
the Roads and the Walkway) laid out or intended to be to be laid out as
a means of access …. Between the publicly maintained accesses…
and/or the Roads and/or the Walkway and any parts of [NAME] …
“The Common Parts” means the parts of the Block not intended to
be demised by the Flat Leases
“[NAME]” means the freehold land within the site boundary
as shown on the Site Plan
“The Flat” means (where the Unit demised by this Lease
forms one of the Plots comprised in the Flat Blocks) the flat (forming
part of the Block) more particularly described in Part 1 of the Sixth
Schedule
“The Flat Blocks” means the blocks of flats comprising
respectively Plots … [16 blocks were then identified by reference to plot
numbers)
14
“The Flat Leases” means the Unit Leases of the individual flats
in the Block for the Term all containing covenants similar (mutatis
mutandis) to the terms of this Lease to the intent that the covenants on
the part of the Lessees in clause 6.2 9.1.2 and 9.2 hereof and the
stipulations contained in each Flat Lease in the Block shall be
enforceable by the other lessees so far as affected thereby
“The Roads” means the [ADDRESS] and the [ADDRESS]
“The Service Charge” means the cost to [NAME] of the items
referred to in the Fourth Schedule
“Service Installations” means the sewers channels drains pipes
watercourses mains wires cables pillars turrets amplifiers poles
soakaways ad any other apparatus for the supply of water electricity gas
or telephone television or radio services or the disposal of foul or
surface water
“The Unit” means the flat or house more particularly described in
Part 1 of the Sixth Schedule
“The Unit Leases” means the leases of all the units on [NAME] for
the Term all containing covenants similar … to the terms of this Lease
…
[NAME]’s covenants in respect of service charge/repairs etc
9.1 [NAME] hereby covenants with [NAME] and as a separate
covenant with the Management Company and with the owners and
lessees of the other units on he [NAME] and leased … that [NAME] will
at all times hereafter:
9.1.1 pay the Management Company by way of further or additional
rent the proportion of the Service Charge specified in Part 1 of the
Fourth Schedule
9.1.2 if the Unit hereby demised comprises a Flat pay to the
Management Company by way of further or additional rent (in addition
to the sum payable under clause 9.1.1) the proportion of the Service
Charge specified in Part 2 of the Fourth Schedule
(Sub-clauses 9.1.3 to 9.1.5 set out provisions for an annual budget,
estimated contributions payable on 1 January and 1 July in each year
for a final account of actual expenditure and a balancing debit or credit
as the case may be. These were not controversial and so we do not set
them out in full.)
Management Company’s covenants
11.1 The Management Company hereby covenants with [NAME] as
follows:
15
11.1.2 That the Management Company will … insure … the Communal
Areas the Common Accesses and the Private Roads …
11.1.3 That the Management Company will maintain the Communal
Areas Common Areas and the Private Roads … and all walls bounding
[NAME] …
11.1.4 That the Management Company will maintain repair and renew
all Service Installations within [NAME] so far as the same are not
maintained by the Service Authorities and do not form part of or serve
solely a Unit or a Flat Block
11.2 The Management Company further covenants with [NAME] if
the Unit hereby demised comprises the Flat as follows:
11.2.1 That the Management Company will maintain repair decorate
and renew:
11.2.1.1 the main structure and in particular (but without
prejudice to the generality of the foregoing) the roof foundations
gutters and rainwater pipes of the Block
11.2.1.2 the Service Installations in under and upon the
Block and enjoyed or used by [NAME] in common with the
owners and lessees of the other flats in the Block
11.2.1.3 the Common Parts and the Amenity Land and the
bin store forming part of the Block and other parts of the Block
so enjoyed or used by [NAME] in common as aforesaid
(In case it be of assistance to the parties we emphasise that it is
this provision that we find imposes the obligation on the
Management Company to maintain repair decorate and renew
the [NAME] in the Block)
11.2.4 That the Management Company will at all times …insure and
keep insured … the Block against loss or damage by fire storm aircraft
property-owners liability and such other risks (if any) as the
Management Company shall …think fit …
The First Schedule Part 2
Restrictions and obligations imposed only in respect of flats
in the Flat Blocks
2. Not to obstruct in any way any of the Common Parts or the
access to any other flat in the Block
The Second Schedule Part 2
16
Easements rights and privileges included only for the benefit
of flats in the Block
1. Full right and liberty for [NAME] and all persons authorised
by him (in common with all other persons entitled to the like right) at
all times by day and by night and for all purposes to go pass and repass
over and along the Common Parts
2.-3. …
PROVIDED that all the above easements rights and privileges are
subject to and conditional upon [NAME] contributing and paying as
provided in clause 9.1 of this Lease.
The Fourth Schedule
Part 1
Service Charge in respect of all Units (in respect of which [NAME]’s contribution is 1/254th part)
1. The expenses incurred in the running and administration of the
Management Company whether or not the Management Company be
also [NAME]
2. The expenses incurred by the Management Company in carrying
out its obligations under clauses 11.1.2 to 11.1.5 inclusive of this lease
5. All other expenses (if any) incurred by the Management
Company in and about the maintenance and proper and convenient
management and running of [NAME] …
Part 2
Service Charge in respect of flats in the Flat Block (in resect
of which [NAME]’s contribution is as specified in
paragraph 7 of the Seventh Schedule)
1. The expenses incurred by the Management Company in carrying out its obligations under clause 11.2 of this Lease
2. The cost of maintaining (including any rental) communal television aerials (where there are any) for the use of the Block
3. The cost of maintaining (including any rental) any entry-phone or other similar system (where there is one) for the use of the Block
4. Such sum (to be fixed Annually) as shall be estimated by he Management Company (whose decision shall be final) to provide a reserve fund for items of expenditure referred to in this Part of
17 this Schedule to be expected to be incurred at any time during the period of three years commencing with the date upon which the estimate is made
8. The said reserve fund shall be kept in a separate account … and
shall only be applied in accordance with the terms of this Part of
this Schedule
The Sixth Schedule
The premises demised by this Lease are those premises shown edged red on the Lease Plan being the Unit number shown in paragraph 3 of the Seventh Schedule comprising:
Houses with no flats above …
E Type houses with flats above …
E Type flats with houses below …
B Type flats above Common Accesses …
Flats in Flat Blocks 1.1 All the doors and windows thereof 1.2 The interior faces of the ceilings floors and main structural walls thereof 1.3 One half of any walls (not being structural walls) which divide the Flat from any adjoining flats or any common parts of the Block … 1.4 All cisterns tanks and Service Installations used solely for the purpose of the Flat 1.5 The part of the garden (if any) within the red edging 1.6 The whole of the walls or fences shown marked on the Lease Plan with an inward ‘T’ (if any)
2. There is excluded from the demise the main structural part of
the Block including the roof foundations and external parts
thereof
Carports …
Garages
…
The Seventh Schedule
18
1. The price is …
1.1 The sum payable by [NAME] to [NAME] is £… 1.2 The sum payable by [NAME] to the Builder is £…
2. …
3. The Unit is a Flat in a Flat Block on the … floor with a parking space and is Plot … Clippers Quay …
4. The postal address is: …
5. [NAME] is: …
6. …
7. [NAME]’s contribution for the purposes of Part 2 of the Fourth Schedule is 1/8th.
ANNEX - RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written [NAME] for permission must be made to the First-tier Tribunal at the Regional office which has been dealing with the case.
2. The [NAME] for permission to appeal must arrive at the Regional office within 28 days after the Tribunal sends written reasons for the decision to the [NAME].
3. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed despite not being within the time limit.
4. The [NAME] for permission to appeal must identify the decision of the Tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal, and state the result the party [NAME] the [NAME] is seeking.
📊 How courts decide similar cases
Among 10 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Tribunal sets service charges for three flats in London at £24,827.72
- First-tier Tribunal (Property Chamber) Tribunal Rules Service Charges Reasonable for Tenants in Newcastle
- First-tier Tribunal (Property Chamber) Service Charge Recoverability Ruling by First-tier Tribunal
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges for Major Works
- First-tier Tribunal (Property Chamber) Tribunal Grants Dispensation for Urgent Lift Works
- First-tier Tribunal (Property Chamber) Tribunal dismisses challenge to £32,105 service charges for assured tenancy…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges for Major Wo…
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges for Major Works
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The management company is obligated to maintain, repair, and renew the lifts in the blocks.
- Lessees must contribute to the costs of maintaining, repairing, and renewing the lifts.
- Service charges are reasonable and payable if they are incurred properly and are necessary for the maintenance of the property.
- Tenants can challenge the reasonableness of service charges under relevant acts.
- Tribunals have jurisdiction to determine the reasonableness and recoverability of service charges.
❌ Tends to be rejected
- Service charges for major works are reasonable if they are incurred and necessary for repairs and improvements, but the specific challenge was dismissed.
- The tribunal did not find the service charges reasonable and recoverable under specific acts.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that the management company must maintain, repair, and renew the lifts, and lessees must contribute to the costs of these services.
Who was involved?
The management company and the lessees of the flats within the properties were involved.
How did the court decide, and why?
The court decided based on the terms of the leases, which impose obligations on the management company to maintain the lifts and on the lessees to contribute to the costs of these services.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 27A and 20C, were applied.
What was the argument that mattered most?
The argument that mattered most was the interpretation of the lease terms regarding the management company's obligations and the lessees' contributions.
Was the decision for or against the person who brought the case?
The decision was for the management company, supporting their right to collect service charges for lift maintenance.
What does this mean for someone in a similar situation?
For someone in a similar situation, it means that the management company can include a reasonable sum in the annual budget for lift maintenance and that lessees must contribute to these costs.
What evidence or documents mattered?
Evidence included lift condition survey reports and s20 consultation exercises.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
Yes, it is always recommended to seek advice from a qualified solicitor for cases involving service charges and property management.
