First-tier Tribunal Rules on Reasonableness of Service Charges
📌 In brief
The First-tier Tribunal decided on the reasonableness and payability of service charges for roofing works. The ruling was based on previous dispensation orders and the applicable sections of the Landlord and Tenant Act 1985.
⚖️ Legal holding
Service charges for roofing works are reasonable and payable if covered by a previous dispensation order.
📖 What the law says
This section allows a tribunal to grant a dispensation from consultation requirements related to qualifying works or agreements if the tribunal finds it reasonable to do so. Qualifying works refer to works done on a building or premises, and qualifying long-term agreements are those lasting more than twelve months. The consultation requirements can include providing details of proposed works or agreements to tenants, obtaining estimates, inviting tenants to suggest estimators, considering tenant observations, and giving reasons for certain actions.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The Tribunal ruled on the reasonableness and payability of service charges and considered dispensation from consultation requirements.
📜 Headnote Official document
The Tribunal determined the reasonableness and payability of service charges for roofing works under section 27A of the Landlord and Tenant Act 1985. Dispensation from consultation requirements was also considered under section 20ZA. Judge Andrew Dutton presided over the case.
📚 Full judgment Official document
OUTCOME: Allowed in Part
1
Case Reference : CAM/00ME/LSC/2022/0027
CAM/00ME/LSC/2022/0041
CAM/00ME/LSC/2022/0042
CAM/00ME/LDC/2022/0033
Property : [ADDRESS] [POSTCODE]
Applicants : [redacted]
[NAME_4] (2)
(Respondents in case CAM/00ME/LDC/2022/0033)
Representative : Mr [NAME_7] of Counsel, instructed by [NAME_61] : [COMPANY_18]
(Applicants in case CAM/00ME/LDC/2022/0033)
Representative : Mr [NAME_12] of Counsel, instructed by [NAME_62] : (1) Application for the determination of reasonableness and payability of service charges under section 27A of the Landlord and Tenant Act 1985
(2) Application for dispensation from the consultation requirements pursuant to section 20ZA of the Landlord and Tenant Act 1985
Tribunal Members : Judge Dutton
Mrs S [NAME_16]
Date of Hearing : 7th February 2023
Date of Decision : 1 March 2023
_______________________________________________
DECISION ____________________________________ FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
2 © CROWN COPYRIGHT 2023 DESCRIPTION OF HEARING
This was a remote video hearing which had been consented to by the parties. The form of remote hearing was CVP Video Remote. A face-to-face hearing was not held because it was not practicable and all issues could be determined in a remote hearing.
The documents to which we were referred were contained in a bundle of 500 plus pages in respect of the section 27A application and a further 85 papers in respect of the section 20ZA application.
DECISIONS OF THE TRIBUNAL
1. The Tribunal determines that the Applicants are liable to pay the sums set out on the attached schedule in respect of the roofing works in the year 2020 for the reasons set out below.
2. The Tribunal records that the Respondents have waived their claim in the sum of £2,469 in respect of professional fees.
3. The Tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 (the Act) in respect of both the application for the determination of service charge payability and reasonableness under section 27A of the Act and in relation to the Respondent’s application for dispensation under section 20ZA of the Act.
4. The Tribunal determines that the Applicant shall have no liability to make any payments for costs by virtue of paragraph 5 of schedule 11 to the Commonhold and Leasehold Reform Act 2002 in respect of all applications before us.
BACKGROUND
1. The Applicants, [COMPANY_2] and [NAME_17] made applications against the Respondents, [COMPANY_18], relating to service charges for the years 2018 and 2020. It is not necessary for us to make a determination in connection with the claim for professional fees in 2018 of £2,469 as the Respondent has conceded that those are not recoverable and there is to be a repayment, if not already made, to [NAME_17] in respect of this item.
2. The main area of contention for us to consider relates to roofing works in 2020 to the mansion known as Charters House in which there are flats owned by [NAME_3] and by [NAME_17].
3. Charters Estate is a redeveloped private estate with some 34 flats and apartments, although in this particular case the building that we are concerned with is a Grade II Listed 1930s mansion known as Charters House which has been converted into six flats. [NAME_3] is the leaseholder of Flat M5 during the relevant period in dispute and [NAME_17] is the owner of flats M2 and M6. It appears that at some time after this dispute arose, [NAME_17] assigned his interest in the flats M5 on behalf of [NAME_3] and M2 on his own behalf to [COMPANY_20] ([NAME_21]). This assignment was initially an issue in these proceedings, but we will deal with that element in due course.
3 4. In the bundles that were provided to us before the hearing we had legal submissions made on behalf of both parties, a witness statement by [NAME_17] and one by Mrs [NAME_22] for the Respondent, copies of the leases for apartments 2 and 5 but the lease variation only for apartment M6. We were also provided with service charge certificates and other accounting details, which we will return to in due course.
5. In the bundle in respect of the section 20ZA application we were provided with a statement on behalf of the Respondents setting out their position and a statement made in reply by [NAME_17] on his behalf and on behalf of [NAME_3]. We have noted these documents and do not propose to repeat the contents in any great detail, as they are common to both parties. The only live evidence we heard was from [NAME_17]. The Respondents had not called anybody apart from Mrs [NAME_24] who was incapacitated. She did attend the morning of the hearing but did not give any evidence other than to make one or two comments and was not able to attend in the afternoon. In any event, it had been agreed that she did not need to attend the hearing as her evidence was really nothing more than production of documents, the more so as she did not join the Respondent as the estate manager until April of 2020 when the issues relating to the roofing works had already occurred.
6. What is clear from the legal submissions made is that there is some confusion as to the exact sums that have been spent in respect of the roofing works, whether those are properly payable and whether or not dispensation is required. It is the Respondent’s position, that is to say [COMPANY_18] ([NAME_25]) that dispensation that had been granted by the Tribunal in a decision dated 8th January 2020 in case number CAM/00ME/LDC/2019/0038 involving the same parties save that it involved all the [NAME_44] covered all works to the roof. In that case, dispensation was granted “for the dispensation of any or all of the consultation requirements in respect of urgent roof works in particular the installation of membrane roof system waterproofing.” The decision of the Tribunal was that it granted dispensation from all the consultation requirements in relation to the works that were set out in the application. The application refers to the qualifying works consisting of the supply and installation of membrane roof system waterproofing with an intention that the works would be carried out in September 2019. In a statement in support, the then estate manager [NAME_26], again repeats that the works consist of the supply and installation of membrane roof system waterproofing. At the end of the witness statement, [NAME_29] says as follows: “Works to install scaffolding to provide access to facilitate the required roof overlay have already been completed in December of 2019.”
7. It was, as stated above, the main plank of the Respondent’s case that this dispensation related to all the works that were subsequently undertaken in respect of the roof. This was disputed and resulted in this second section 20ZA application being made in case CAM/00ME/LDC/2022/0033. It is not necessary for us to spend any great time on this by reason of the findings that we make in this decision.
8. [NAME_17] provided a witness statement and attended the hearing to be cross- examined. His statement is to be found at D1 in the bundle of papers before us and confirms his ownership of the three flats at the time of the dispute and that
4 two of these flats have now been transferred to a company owned by a [NAME_30] who is a character involved in this dispute but who does not participate in these proceedings. It is noted also that [NAME_17] was absent from the block from 6th November 2019 returning in January of 2022.
Accordingly, his actual knowledge of the works that were undertaken has to be read in that light. We have noted all that was said in his statement and the evidence that he gave to us at the hearing. He said that he was only aware of one leak affecting his apartment and that appeared to be from water entering from [NAME_33]’s apartment.
9. The thrust of [NAME_17]’ evidence was that he accepted that the works undertaken by [COMPANY_34] for overlaying the roof were covered by the original section 20ZA application and are payable. Insofar as any scaffolding cost is concerned, he was of the view that the figure quoted by [NAME_35] in their document which is at page D231 of the bundle of £4,580, it would seem exclusive of VAT, was the sum that he would be prepared to accept should be payable in relation to the scaffolding element.
10. He disputed any other costs associated with the roofing works on the basis that these were either not the subject of the original 2020 dispensation order and although referred to in the present section 20ZA related to works that were not associated with the roofing issues affecting his property. In fact, it was alleged these works related to roofing works associated with [NAME_33]’s property for which he ([NAME_33]) was solely liable.
11. We were taken to the [COMPANY_36] invoices which appeared at a number of places in the bundle but could be easily found at pages D11 and D12. These showed invoices in the sum of £21,944.58 and £8,911.02. These invoices were accepted by [NAME_17]. Of relevance is that these two amounts appear under analysis of costs for repairs and recharging provided by the accountants acting on behalf of the Respondents. This spreadsheet was at page D150 and D151 of the main bundle and contains a number of other entries which were disputed by [NAME_17]. These formed part of the new section 20ZA application. The total sum which it is said was spent in relation to the roofing works was £111,615.66 which by a handwritten notation had been broken down into the percentages payable under the terms of the leases for the three apartments in question.
12. Mrs [NAME_24] who prepared a witness statement at D152 of the bundle dated 28th September 2022 referred us to exhibits at [NAME_37] which she said were the invoices which the Respondent has on record relating to the works which are relevant to this application. These include the [COMPANY_34] invoice dated 20th February 2020 in the sum of £8,911.02 which has been referred to above and then a number of other invoices as follows: (i) [NAME_38] in the sum of £1,020 said to be for the hire of a 60-tonne challenger all-terrain crane. A number of invoices from [NAME_39] (ii) dated 10th March 2020 said to be for the supply of Danzo roofing felt in the sum of £6,636 at page D237 and further invoices also from [NAME_39] (iii) dated 12th August 2020 to remove all glass balcony steels, decking and timber joists and other works in the sum of £50,400 at D241 (iv) a further invoice for scaffold over hire of £732 at D242 and another invoice (v) relating to the leaks to steps, sauna and toilets in the sum of £22,800 dated 12th August 2020 at D243 which was in fact withdrawn by [NAME_33]. It should be noted that [NAME_39], which is a trading name, it would seem, of [COMPANY_41] is, we understand, owned and or
5 controlled by [NAME_33]. It is [COMPANY_20] to which [NAME_17] assigned two of his apartments.
13. There then followed invoices from [NAME_42]. These start at page 238 in the bundle and it is an invoice dated 31st December 2019 in the sum of £5,880 which is the amount that appears on the spread sheet at D150 of roofing costs and which it is said [NAME_17] is obliged to pay. There then followed further invoices dated 30th November 2019 in the sum of £18,672, an invoice on 31st December 2019 in the sum of £28,128 and an invoice on 30th July 2020 in the sum of £2,040. These sums total £54,720 which is subject to the deduction of £5,880 leaving a balancing charge of £48,840.
14. Pausing there, it appears for reasons that were never explained to us, that this balancing charge for the scaffolding at the mansion block has appeared as an estate charge and has been recovered from all the leaseholders. We are confirmed in this understanding by reference to the Respondent’s statement of case at page B18 and 19 where at paragraph 26 the Respondent says as follows: “The [NAME_44] were not charged directly for the costs of the scaffolding. The costs of the scaffolding were charged to the estate and demanded to all of the leaseholders as part of the balancing charge for the 2019 period. The costs of the scaffolding were considerably more at £54,720, however only £5,880 was applied to the invoice raised for the roof work costs for the mansion block, the rest was charged through the balancing charge for 2019.”
15. Things are further confused by an email from [NAME_45], whose status is not wholly clear, but who appeared to be acting on behalf of the directors of [NAME_25]. He wrote to [NAME_17] on 4th June 2021 and said at page D136 penultimate paragraph the following: “Under cost category labelled Hard Services there is a “fabrics repair and maintenance” charge of £25,994.67. £4,061 of this was for ballroom redecoration to Oakwood (invoice attached). The balance of £21,882.67 was paid to [COMPANY_34] for roof repairs. This invoice comprising a number of smaller invoices should be combined with invoices for a further £10,260 to [COMPANY_34] for roof repairs allocated to the cost category labelled Major Works. These two sets of invoices together total £32,142.67 paid against a quote from [COMPANY_34] of £34,263 dated 22nd November 2019 (attached). That is the total for roof repairs billed in 2020 is lower than the quote accepted by the Tribunal.” This letter also went on to confirm that [NAME_33] had withdrawn the charge of £22,800 which we referred to above.
16. The letter goes on to say that the works completed by [COMPANY_34] were not fully successful and leaks continued, and new leaks appeared. This was the subject of dispute because according to [NAME_17] the company who were providing insurance for [COMPANY_34] were very happy with the work. Furthermore, in an email from Mrs [NAME_24] to [NAME_17] dated 24th January 2022 she says this: “Also attached is something I found while looking for the paperwork. I don’t know who did the report as it is just saved as a PDF file. The date is 2019. It clearly shows though that there was damage all over the roof and [COMPANY_34] show they did the part they were approved to do but when it came to other areas such as having to lift the balustrades across [NAME_33]’s area, they couldn’t do it. I believe that is why he asked them to leave and he would finish it. I am not certain of that but I will ask [NAME_33] again when I meet him on 31st. [NAME_48] will be with me so he can confirm the conversation.”
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17. We are not aware that there was any further information on this point, and we do not know what the report was as it was not as far as we can tell included within the bundle before us.
18. In cross-examination [NAME_17] was asked about certain emails that had emanated from [NAME_29]. These were at bundle page D72 and D73. The first one relates to the need to replace the PVC roof covering the Parkinson Wing of the mansion, which as we understood it is the roof immediately above [NAME_33]’s apartment, [NAME_17]’ apartment lying to the side. There is also an email from [NAME_29] dated 20th November 2019 confirming that in order to complete the works scaffolding round the Parkinson Wing of the mansion was necessary extending across the ballroom. We have photographs of the scaffolding, which is extensive, but which is predominantly to the left side of the Property when looking from the rear or the right side when looking at page D55 showing the Parkinson Wing as coloured yellow.
19. [NAME_17] was asked why he had not obtained alternative quotes, but he said that was not possible as he was not provided with the invoices until several months after he queried matters. He reaffirmed that the only leak he was aware of had come from [NAME_33]’s apartment. It was also suggested that a terrace above [NAME_33]’s Property was within the demise of that flat and that therefore any repair works associated thereto were [NAME_33]’s responsibility and not a service charge item.
20. We should just review the items of expenditure for which the section 20ZA application was made. Those are set out at paragraph 8 of the statement of case in support of the application which was contained within a separate bundle. They are also shown on analysis of roof repair costs at page D150 of the bundle. It is thought that most of these invoices are to be found behind exhibit [NAME_37] in Mrs [NAME_24]’s statement, but the Applicant also deals in some detail with these invoices at paragraph 24 of the reply to the Respondent’s statement of case. We have noted all that was said in that document which in truth was not subject of any great questioning at the hearing. In any event, doing the best we can given the nature of the documentation before us and the somewhat unhelpful layout of the bundle, we propose to endeavour to go through those invoices shown on the analysis for costs at page D150/1 starting with:
(a) That of [COMPANY_34] dated 31st January 2020 in the sum of £21,944.58 which is not disputed by [NAME_17]. (b) The next invoice on the schedule is [COMPANY_49] in the sum of £220 said to be dated 6th March 2020 for roof leaks but no explanation is given and indeed we cannot find a copy of that invoice. (c) The next invoice is dated 20th April with [COMPANY_34] in the sum of £8,911.02; again this is not disputed as being payable by [NAME_17]. (d) We then find an invoice dated 25th April 2020 for crane hire in the sum of £1,020 which does appear in the bundle of invoices behind [NAME_37] from [NAME_38] in the sum of £850 plus VAT. This merely states that this is for the hire of a 60 tonne challenger all-terrain crane. On this point it was said by [NAME_17] that [NAME_33] was carrying out works to his Property and there is conjecture that the crane hire did not relate to the works undertaken by [COMPANY_34].
7 (e) The next item of expenditure is further Crane Hire, this time 31st March 2020 in the sum of £1,774.14. We could not find a copy of this invoice in the bundle behind [NAME_37]. (f) The next invoice is one from [NAME_40] in the sum of £6,363 said to be work carried out by [NAME_33]. We could not find a copy of the invoice for £6,363 but it appears this is dated 17th June 2020 which is it seems sometime after the works were undertaken by [COMPANY_34]. (g) The next invoice we have on the list is from [NAME_42] which is the £5,880 we have referred to before being the balance of the total scaffolding costs the reminder of which appeared as a balancing fund. (h) The next invoice relates to costs of [NAME_50]. This is dated 30th April 2020 and says that they attended site to carry out roof repairs following a leak as per quotation in the sum of £2,244. Insofar as we are aware no quotation was provided and again this seems to be some time after the works that were undertaken by [COMPANY_34] had been concluded. The invoice date is 16th March 2020. (i) The next invoice for which dispensation was sought was from [NAME_51] in the sum of £11,852.40 dated 30th October 2020 which includes repairs to the top front shelf area of manor building, glass balustrade removal and reinstatement and additional ply and PVC works to balustrade bases. It is said by [NAME_17] that these works were materially different to the original dispensation application and were not urgent and given the apparent repairing obligations in relation to the ‘shelf’ area and generally it is unclear whether this invoice relates to the roofing works for the common parts at the Property. (j) The next invoice is again from [NAME_39] in the sum of £50,400 dated 12th August 2020. This refers to three roof leaks at the mansion and includes the removal of all glass balcony steels, decking and timber joists, reinstatement using new fixing and gadgets, repair roof on neighbour’s roof, reinstate joist decking to complete. Given that these works were apparently undertaken some months after the application for dispensation was first made and dealt with by the Tribunal in January 2020, it is unclear as to the works that were actually being undertaken. (k) The final invoice is from [COMPANY_52] for additional scaffold hire, but this is August of 2020 and gives no details.
21. Finally, we should deal with the skeleton arguments received by us on the morning of the hearing. The first was from the Counsel for the Applicant [NAME_53]. After setting out the basic information he confirmed with us that the company [NAME_3] had assigned their interest in flat M5 to [COMPANY_20], [NAME_33]’s company, on 5th October 2021 and that [NAME_17] had assigned his interest in flat M2 to [COMPANY_20] on 9th November 2020. It was said that as a result of the assignment of this last lease of flat M2 that as this had taken place before the roof works were first demanded, which we were told was 23rd June 2021, [NAME_17] is not liable to make any payment under the provisions of sections 5 and 24 of the Landlord and Tenant (Covenants) Act 1995.
22. [NAME_53] in his skeleton argument then went on to assert that no valid demands had been made within 18 months or indeed at all and that accordingly the provisions of section 20B bit preventing the Respondents from recovering any monies.
8 23. These two matters rather caught the Applicants on the hop. It was suggested that if the matter was to proceed on this basis, they would need time to consider the matter. We agreed with them. We indicated to [NAME_53] that if he wished to put forward these late submissions, which are not referred to in any of the statements of case, there would need to be an amendment and time given to the Respondents to reply. There was also the question of how costs would fall. As a result of this, [NAME_53] took further instructions from [NAME_17] and confirmed with us that he would not pursue these two submissions.
24. We were then left to deal with the matter on the basis as it originally started, that is to say whether dispensation should be granted and or whether section 27A applied and the costs were irrecoverable as being unreasonable.
25. The Respondent’s skeleton argument confirmed that the professional fees raised against [NAME_17] in the sum of £2,649 were no longer pursued. It is conceded in the skeleton argument that there is a “considerable evidential overlap” between the section 27A application and the section 20ZA application. The skeleton argument confirms that conditional dispensation, if necessary, would be sought.
26. The statement then goes on to deal in some detail with the section 20ZA outlining the various items for which dispensation is sought, which mirror those contained in the Respondent’s statement of case. Mention is also made of the evidence of Mrs [NAME_24].
27. Under the heading Issues it is said that the scope of dispensation granted in January 2020 will need to be considered and then whether in the present dispensation application there should be an absolute or conditional dispensation for those works. The next issues to be determined are those under section 27A in respect of the service charge for the 2020 roof works and a catch-all comment relating to the section 20C and paragraph 5A issues. We have noted what is said under the heading Scope of dispensation and dispensation itself with the various references to the case of [NAME_54] v [NAME_56] and an extract from [NAME_57] on landlord and tenants. In this skeleton it raises the suggestion that [COMPANY_34] did not carry out the works to a satisfactory conclusion and were asked to leave site and as a result [NAME_40] who purportedly had expertise and knowledge were instructed to complete the works. We have noted these points.
FINDINGS
28. The first thing we should say is that we express surprise that the Respondents called no live evidence. Although Mrs [NAME_24] had tendered a witness statement, she was not really able to assist us, the more so as of course she was unwell and could not finish the hearing. In any event her evidence was limited to the production of invoices and an assertion that the Respondent’s statement of case was true to the best of her knowledge and belief and that its contents were adopted. This was a somewhat strange assertion to make as she was not at the Property at the time these issues arose. Furthermore, the invoices exhibited that are said to be relevant to the works under the application are limited.
29. We are therefore surprised that a member of [NAME_25] was not called to give evidence and also that [NAME_33], who appears to have been a major player in this matter, did not provide any evidence to assist us in our determination. In addition, the
9 documentation is in part lacking and is difficult to find. The index of the bundle is unhelpful, for example the witness statement of [NAME_22] is recorded with exhibit SW1. There are, however, a number of other exhibits that appear within the 120 pages which appear to govern the extent of her evidence. In addition, we were not provided with a copy of the apartment 6 lease but just a variation thereto.
30. Dealing firstly with the section 20 application and decision made in January of 2020. We have no doubt that this was limited to the emergency roofing works, which is what is referred to in the application and statement by [NAME_29]. He does refer to the question of scaffolding and to an extent we have sympathy with the Respondent’s position that the works to the roof could not have been undertaken without scaffolding and such scaffolding was in place and obvious to all concerned. The fact that [NAME_17] may have been abroad at the time, is not it seems to us a matter that should weigh heavily on us. He presumably had contact with the estate and would have been able to have satisfied himself as to whether scaffolding was in situ. In any event, he accepts that some form of scaffolding would have been required and is prepared to accept a figure along the lines of the [NAME_35] quote.
31.
Accordingly, we are satisfied that the section 20 order made in January of 2020 would cover the scaffolding insofar as it related to the emergency works to be conducted at the Property. We are not altogether satisfied however that the scaffolding was limited to that element, and this may be why it appears as a balancing charge. We cannot comment as to why that is the case and that is a matter that will need to be resolved between the Respondent and the other leaseholders.
32. It is at this point that we get into an overlap with the section 27A application. Our findings are that the costs associated with the [COMPANY_34] in the sum of £21,944.50 and £8,911.02 are properly payable and are indeed accepted as such by [NAME_17]. Insofar as the scaffolding is concerned, we accept the figure of £5,880 by [NAME_42]. In respect of the balance of the scaffolding costs, we consider that [NAME_17] should make his contribution to those as a balancing charge. Looking at the certificates that have been produced in this case by [NAME_60], we see that as at 22nd December 2020 for flats M2, 5 and 6 the estate contribution is respectively 3.75%, 3.69% and 2.51%. The sums payable under the lease in respect of service charges are again respectively 16.12%, 15.85% and 10.8%. We set out on the attached schedule the sums that we find at payable in respect of the three flats.
33. We must then turn to the section 27A application, it being inextricably linked with the section 20ZA application. As we have indicated above, we were concerned that there was in truth, no real evidence produced on behalf of the Respondents. The only document we have to go on which would appear to indicate what the Respondent considers is payable, is the analysis of costs at page D150 and 151 of the bundle. We have been through those insofar as they related to the individual costs shown thereon.
34. As far as [COMPANY_34] are concerned, we reject the suggestion that their work was somehow deficient. This does not seem to be supported by Mrs [NAME_24] for in her email to [NAME_17] of 23rd August 2020, she indicates that they had undertaken the work they were approved to do but that when it came to other areas, such as
10 the lifting of balustrades across [NAME_33]’s area, they could not do it. It then appears that [NAME_33], on what authority we do not know, asked them to leave and that he would finish it. He finished these works using his own business. We find that somewhat surprising and suggests to us a lack of control by the directors of the Respondent Company. This is to an extent supported by the apparent unclear reduction by [NAME_33] of some £22,800 from costs of roofing works.
35. It is clear on the evidence before us that [NAME_33] was undertaking works to the roof and that there had to be works needed to stem flooding to [NAME_58]’s Property. Indeed, the invoices which we have referred to before and in particular the one of £22,800, referred to leak to steps next door, dig out sauna, toilet, shower and floors. The fact that that appeared initially as a cost as a service charge leads us to question the other invoices from [NAME_39]. On the face of it this invoice related to anything other than service charge costs. The same can be said of the invoice for £50,400 which removes glass balcony, steels, decking etc. Mrs [NAME_24]’s email we referred to above refers to lifting the balustrades across [NAME_33]’s area.
36. We are concerned that on the evidence before us we cannot be certain the costs associated with the roof works as set out on the analysis are service charge relating to repairs to the common parts for which the Applicants have responsibility. There is evidence before us that some of these works, certainly on the face of the invoice, related to matters that clearly were not common parts related. Also, for example, the [NAME_51] invoice of £11,852 refers to matters that do not on the face of it appear to relate to any repairs to the roof which was leaking. The crane hire appears to have been placed by [NAME_33] and given the evidence we had that there were works being undertaken by [NAME_33] to his property, again we cannot be certain that these related solely to service charge costs for which [NAME_17] and [NAME_1] had a responsibility.
37.
For these reasons we accept [NAME_58]’s contention that he is responsible for the [COMPANY_34] costs and as to the scaffolding costs we find that the sum of £5,880 plus the share of the balancing fund is reasonable and payable and covered by the initial s20 order in January 2020 and if not would be covered by the fresh s20ZA application as not prejudicing the Applicants and being reasonable.. The remaining costs which were not only the subject of the section 20ZA application but also the section 27A application, we dismiss. As we have indicated above, we are not satisfied on the evidence produced to us by the Respondents, that these costs are rightly claimable from [NAME_17] or from [COMPANY_2]. There is too much involvement in [NAME_33], both in utilising his own company, for which no quotes were obtained and also for ordering various items, his name appearing on the invoices, see for example the [NAME_42] invoice in the sum of £5,880 at D238 whereas other invoices from [NAME_43] do appear to have been issued to the Respondents. In addition, as we have indicated above, we do not understand by what authority [NAME_33] removed [COMPANY_34] from site. In the light of these matters, we are not confident in finding that these costs, which are the subject both of the section 20ZA and the section 27A application are properly claimable from [NAME_17] or [NAME_3] and accordingly we reject them as being payable.
38. On the question of costs, given our findings we are content to make an order under section 20C that the costs of the Respondents are not recoverable as service charge
11 considering it just and equitable so to do and we make the same finding in connection with the application to avoid costs under paragraph 5A of schedule 11 of the Commonhold and Leasehold Reform Act 2002.
39. [NAME_53] urged us to make findings of dishonesty. We are not prepared to do that. We did not have the opportunity of receiving credible evidence from the Respondents and whilst there may be some concerns as to the involvement of [NAME_33] and his companies, it does not seem to us that this enables us to make findings of dishonesty in this case.
Judge: Andrew Dutton A A Dutton Date: 1 March 2023
Schedule of costs payable by the Applicants
Roofing costs and scaffolding
[COMPANY_34] £21944.58 + £8911.02 + [NAME_43] cost £5,880 = £36,735.60 plus % of balancing charge of £48,840
Flat M2 16.21% = £5,954.84 + % of Balancing charge at 3.75% = £1,831.50
Flat M5 15.85% = £5,822.60 + % of Balancing charge at 3.69% = £1,802.19
Flat M6 10.80% = £3,967.44 + % of Balancing charge at 2.51% = £1,225.88
ANNEX – RIGHTS OF APPEAL
1. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber) then a written application for permission must be made to the First-Tier at the Regional Office which has been dealing with the case.
2. The application for permission to appeal must arrive at the Regional Office within 28 days after the Tribunal sends written reasons for the decision to the person making the application.
3. If the application is not made within the 28-day time limit, such application must include a request to an extension of time and the reason for not complying with the 28-day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must identify the decision of the Tribunal to which it relates (ie give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking.
1
Case Reference : CAM/00ME/LSC/2022/0027
CAM/00ME/LSC/2022/0041
CAM/00ME/LSC/2022/0042
CAM/00ME/LDC/2022/0033
Property : [ADDRESS] [POSTCODE]
Applicants : [redacted]
[NAME_4] (2)
(Respondents in case CAM/00ME/LDC/2022/0033)
(Applicants in case CAM/00ME/LDC/2022/0033)
Tribunal Members : Judge Dutton
Mrs S [NAME_16]
Date of Hearing : 7th February 2023
Date of Decision : 1 March 2023
_______________________________________________
2 © CROWN COPYRIGHT 2023 DESCRIPTION OF HEARING
DECISIONS OF THE TRIBUNAL
BACKGROUND
6
FINDINGS
31.
37.
Judge: Andrew Dutton A A Dutton Date: 1 March 2023
Schedule of costs payable by the Applicants
Roofing costs and scaffolding
ANNEX – RIGHTS OF APPEAL
1
Case Reference : CAM/00ME/LSC/2022/0027
CAM/00ME/LSC/2022/0041
CAM/00ME/LSC/2022/0042
CAM/00ME/LDC/2022/0033
Property : [ADDRESS] [POSTCODE]
Applicants : [redacted]
[NAME_4] (2)
(Respondents in case CAM/00ME/LDC/2022/0033)
(Applicants in case CAM/00ME/LDC/2022/0033)
Tribunal Members : Judge Dutton
Mrs S [NAME_16]
Date of Hearing : 7th February 2023
Date of Decision : 1 March 2023
_______________________________________________
2 © CROWN COPYRIGHT 2023 DESCRIPTION OF HEARING
DECISIONS OF THE TRIBUNAL
BACKGROUND
6
FINDINGS
31.
37.
Judge: Andrew Dutton A A Dutton Date: 1 March 2023
Schedule of costs payable by the Applicants
Roofing costs and scaffolding
ANNEX – RIGHTS OF APPEAL
1
Case Reference : CAM/00ME/LSC/2022/0027
CAM/00ME/LSC/2022/0041
CAM/00ME/LSC/2022/0042
CAM/00ME/LDC/2022/0033
Property : [ADDRESS] [POSTCODE]
Applicants : [redacted]
[NAME_4] (2)
(Respondents in case CAM/00ME/LDC/2022/0033)
(Applicants in case CAM/00ME/LDC/2022/0033)
Tribunal Members : Judge Dutton
Mrs S [NAME_16]
Date of Hearing : 7th February 2023
Date of Decision : 1 March 2023
_______________________________________________
2 © CROWN COPYRIGHT 2023 DESCRIPTION OF HEARING
DECISIONS OF THE TRIBUNAL
BACKGROUND
6
FINDINGS
31.
37.
Judge: Andrew Dutton A A Dutton Date: 1 March 2023
Schedule of costs payable by the Applicants
Roofing costs and scaffolding
ANNEX – RIGHTS OF APPEAL
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation for Urgent Roofing Works
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) Landlord Granted Exemption for Urgent Roof Repairs
- First-tier Tribunal (Property Chamber) Landlord Granted Dispensation from Consultation Requirements for Roof Repai…
- First-tier Tribunal (Property Chamber) Tribunal rules on service charges under Landlord and Tenant Act 1985
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable
- First-tier Tribunal (Property Chamber) Tenant Secures Rent Repayment Order for Unlicensed HMO
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charges Under Landlord and Tenant Act
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Service Charges in First-tier Tribunal
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal rules on service charges and costs for leaseholders
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Service Charges Liability
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Service charges for roofing works are reasonable and payable if covered by a previous dispensation order.
- Landlords can be exempted from consultation requirements if it is reasonable to do so.
- Tenants have the right to challenge the reasonableness of service charges under section 27A of the Landlord and Tenant Act 1985.
- Service charges must be reasonable and exclude irrelevant costs.
- The tribunal can limit the recovery of costs related to legal proceedings.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The Tribunal ruled on the reasonableness and payability of service charges for roofing works.
Who was involved?
The case involved tenants and a property company.
How did the court decide, and why?
The court decided that certain service charges were reasonable and payable if covered by a previous dispensation order.
Which laws or rules were applied?
Sections 27A and 20ZA of the Landlord and Tenant Act 1985 were applied.
What was the argument that mattered most?
The argument centered around whether the service charges were reasonable and covered by a previous dispensation order.
Was the decision for or against the person who brought the case?
The decision was partly in favour of the person who brought the case.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that service charges are reasonable and covered by a valid dispensation order.
What evidence or documents mattered?
Evidence included invoices, witness statements, and legal submissions.
Can a decision like this be appealed?
Yes, a party can appeal this decision to the Upper Tribunal (Lands Chamber).
Is it worth getting a solicitor for a case like this?
It is recommended to seek advice from a qualified solicitor for cases involving service charges and dispensation orders.
