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AllowedFirst-tier Tribunal (Property Chamber)·

First-tier Tribunal Rules on Service Charge Payment

Case No.

📌 In brief

The First-tier Tribunal ruled that a tenant must pay service charges that are reasonably incurred and proportionate, according to their lease obligations. This decision was made by Judge A McNamara on 1 August 2019.

⚖️ Legal holding

A tenant must pay service charges that are reasonably incurred and proportionate.

Topics

service chargeslease obligations

Provisions

Landlord and Tenant Act 1985 s.27A(3)

📖 Technical summary

The First-tier Tribunal ruled that the service charges were reasonably incurred and proportionate.

📜 Headnote Official document

The First-tier Tribunal (Property Chamber) decided that a tenant must pay service charges that are reasonably incurred and proportionate, as per the lease obligations. The decision was made by Judge A McNamara on 1 August 2019.

📚 Full judgment Official document

OUTCOME: Allowed

Case Reference : BIR/44UF/LIS/2019/0010

Claim Number : E7QZ26AH (Transferred from the County Court at Gloucester & Cheltenham)

[ADDRESS], [POSTCODE]

Applicant: [redacted]

Applicant’s

Representative : [COUNSEL] LLP (Solicitors) &

Miss. [COUNSEL]. [COUNSEL] (Counsel)

Respondent: [redacted]

Date of determination : 23 July 2019

Tribunal Member : Judge A McNamara

Date of Decision : 1 August 2019

_______________________________________________________

DECISION

_______________________________________________________

© CROWN COPYRIGHT 2019

Background & Procedural History

1. This is the decision of the First-tier Tribunal (Property Chamber) (Residential Property) and the County Court following the transfer of the Applicant’s claim for unpaid service charges in the sum of £646.68 issued out of the County Court Business Centre on 11 October 2018 by a claim form of the same date.

2. The Applicant is the Landlord of 6 [ADDRESS], [POSTCODE] (the property); and the Respondent is the tenant of the property.

3. The claim was said to arise pursuant to a lease, namely the lease entered into by the parties dated 30 November 1995, a copy of which appears at pages 7 to 43 of the Applicant’s hearing bundle. The relevant paragraph upon which the Applicant relies is set out at §7 of the lease, namely that which begins ‘The Leaseholder HEREBY COVENANTS to pay the service charge…’

4. The Respondent entered a [NAME], using the N9B form, signed on 16 October 2018. In it he set out that the whole of the amount sought was in dispute and that the Applicant had miscalculated the outstanding sums since it had ‘made a gross error in maintenance/service charges. A 58% increase in charges arose from an admin error’ (from £76.61 per month to £121.47 per month). He also alleged that ‘They were found to be incorrect and the adjusted figure as published by [the Applicant] is now £73.99. [The Applicant] have failed to credit my account of the overcharge’. He went on to suggest that he was also entitled to counterclaim for £1000 in respect of ‘Administrator costs, monitoring of services and proving error…’

5. The Applicant served a Reply to the [NAME], dated 13 December 2018, in which it was averred that the demands were lawful; that the arrears were accurate; and remained outstanding at £646.68. Matters apparently centred around a communal cleaning contract which had been, subsequently, cancelled at the request of the Respondent since he and another neighbour would assume responsibility for the cleaning themselves.

6. Further, given that it was suggested that the [NAME] demonstrated no reasonable prospect of success, the Applicant averred that it was entitled to summary judgment.

7. Given the subject matter of the application, and by Order of the County Court at Gloucester & Cheltenham, on 31 January 2019 District Judge Singleton directed that the claim should be transferred to the First-tier Tribunal (Property Chamber) (Residential Property) (FTT).

8. Upon receipt of the transferred claim by the FTT, on 20th March 2019 Regional Judge Jackson directed (in short form) that:

8.1. The matter should be allocated to the small claims track;

8.2. The Applicant should prepare a statement of case by 11th April 2019;

8.3. The Respondent should prepare a statement of case by 2nd May 2019;

8.4. Witness statements be exchanged by 16th May 2019; and

8.5. That the case be listed before a Judge alone, sitting as a Judge of the County Court as required.

9. With the agreement of a procedural Judge, on 1 May 2019, that timetable was modified and the time for the exchange (and filing with the Tribunal) of witness statements was extended to 12 June 2019.

10. Neither party conformed with the requirement to file witness evidence by that date; however, given that it transpired that the Applicant had served the witness statement upon the Respondent, a further 7 days for compliance was permitted. The Tribunal acknowledged receipt of the Applicant’s statement on 19 June 2019. No witness statement has been received by the Tribunal from the Respondent.

The Law

11. Accordingly this case falls to be considered pursuant to section 27A(3) Landlord and Tenant Act 1985.

12. The relevant section of the Act of 1985 provides:

27A Liability to pay service charges: jurisdiction

(3) An application may also be made to [the appropriate tribunal] for a determination whether, if costs were incurred for services, repairs, maintenance, improvements, insurance or management of any specified description, a service charge would be payable for the costs and, if it would, as to—

(a) the [RESPONDENT] by whom it would be payable,

(b) the [RESPONDENT] to whom it would be payable,

(c) the amount which would be payable,

(d) the date at or by which it would be payable, and

(e) the manner in which it would be payable.

13. Given that the nature of the FTT’s jurisdiction permits an assessment of whether a service charge has been reasonably incurred, it is the Tribunal’s view that it would be inappropriate to deal with the case summarily. Instead the Tribunal considered the merits of the claim/application.

14. Further, this is a case in which the Tribunal Judge sits as a Judge of the County Court under section 5(2)(t) and (u) County Courts Act 1984, as amended by Schedule 9 to the Crime and Courts Act 2013 to resolve any ancillary matters arising from the proceedings in the County Court, including the costs and interest prior to transfer to this Tribunal.

15. That is, following the case of [COMPANY] v Child [2018] UKUT 0204 (LC), once the question under s27A(3) has been resolved, the Judge of the FTT effectively moves to sit as the County Court and deal with any costs pursuant to contract (i.e. as provided for by the lease or as the case may be) and/or section 51 Senior Courts Act 1981.

The evidence considered and the Tribunal’s deliberations

16. The applicant prepared a bundle of documents which incorporated its Statement of Case [2-4]; the claim form [5-6]; the lease [7-43]; and correspondence between the parties [44-91]. That was supplemented by a further hearing bundle.

17. As set out above, the Applicant also supplied a witness statement from [APPELLANT] dated 11 June 2019.

18. The Respondent provided an undated document received by the FTT on 23 May 2019 in which he set out his case. Despite the direction of the Regional Judge, the Respondent has filed no witness evidence. However, the undated document contains a statement of truth, so, making limited allowance for the fact that the Respondent acts in [RESPONDENT], and that the Applicant has seen that document ahead of the hearing, the FTT treated that statement as a combined submissions/evidence document.

19. The Tribunal also heard live evidence from Ms. [RESPONDENT] and the Respondent. Each party also made representations: in the case of the Applicant through Counsel, Miss [COUNSEL]; and the Respondent on his own behalf.

The decision

20. It is the Tribunal’s decision that, although representing a significant increase on both previous and subsequent years, the sums sought by the Landlord were reasonably incurred and proportionate. There is no question that the lease obliged the Respondent to pay, that the sums were properly demanded and that the Respondent failed to pay.

21. Since there is no evidence before the Tribunal to suggest that the contract price relied upon by the Applicant could have been bettered, it has no alternative but to find that the outstanding sums must be paid.

22. As an aside, it is clear that the increase in the service charge was significant: in percentage terms it amounted to a 58% rise, or £44.86, per month. By any estimation that is a huge increase and one that ought to have been identified by the Applicant as potentially controversial.

23. Although this was not a contract for services to which the consultation requirement of section 20 Landlord & Tenant Act 1985 applied, the idea that tenants should simply be expected to accept increases of that magnitude without demur goes against the spirit of section 20 and is to be discouraged.

24. Nonetheless, the Tribunal grants the Application and directs that the sum of £646.68 plus interest at 3.75%, namely £11.45, is payable by the Respondent. That is a total of £658.08.

County Court Costs

25. At the conclusion of the hearing, both the principle and amount of costs were dealt with, effectively, subject to ‘liability’.

26. The entitlement to costs derives from the lease, so it is the Applicant’s case that it is entitled to costs pursuant to CPR 44.5(1). That is, although the application had been placed on the small claims track by Judge Jackson, the note at §27.14.8 on page 909 of the current edition of the White Book in relation to contractual costs makes plain that the limits imposed by Part 27.14 CPR (costs on the small claims track) do not prevent recovery of costs pursuant to a contractual term.

27. Accordingly, the Applicant is entitled to recover costs in accordance with the schedule.

28. Those costs were summarily assessed as follows:

28.1. Letters emails 1.5 hours @ £110 = £165

28.2. Telephone: 30 mins @ £110 = £55

28.3. [NAME] emails: as drafted 30 mins @£110 = £55

28.4. Documents:

28.4.1. Draft Reply to [NAME]: 1 hour @ £110 = £110

28.4.2. Statement of case: 40 mins @ £110 = £73

28.4.3. Bundle: 1 hour @ £110 = £110

28.4.4. Draft witness statement: 1.5 hours @ £110 = £165

28.4.5. Prep of hearing bundle: 1 hour @ £110 = £110

28.4.6. Prep for hearing: 30 mins @ £110 = £55

28.5. Counsel: [redacted]

28.6. Disbursements: as per the Schedule = £260

28.7. Total = £1508

29. Accordingly the Respondent will pay the Applicant’s costs summarily assessed at £1508.

Judge A McNamara

Rights of appeal

Appeals in respect of decisions made by the FTT

A written application for permission must be made to the First-tier Tribunal at the [NAME] which has been dealing with the case.

The application for permission to appeal must arrive at the [NAME] within 28 days after the tribunal sends written reasons for the decision to the [RESPONDENT] making the application.

If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed, despite not being within the time limit.

The application for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party making the application is seeking.

If the tribunal refuses to grant permission to appeal, a further application for permission may be made to the Upper Tribunal (Lands Chamber).

Appeals in respect of decisions made by the Tribunal Judge in his/her capacity as a Judge of the County Court

An application for permission to appeal may be made to the Tribunal Judge who dealt with your case or to an appeal judge in the County Court.

Please note: you must in any event lodge your appeal notice within 21 days of the date of the decision against which you wish to appeal.

Further information can be found at the County Court offices (not the tribunal offices) or on-line.

Appeals in respect of decisions made by the Tribunal Judge in his/her capacity as a Judge of the County Court and in respect the decisions made by the FTT

You must follow both routes of appeal indicated above raising the FTT issues with the Tribunal Judge and County Court issues with either the Tribunal Judge or proceeding directly to the County Court.

📊 How courts decide similar cases

Among 12 similar decisions in this collection:

A snapshot of this collection — not a prediction of your case's outcome.

⚖️ What tends to weigh in cases like this

✅ Tends to be accepted

  • Service charges must be reasonable and properly disclosed.
  • Service charges must be incurred for services or works of a reasonable standard.
  • Service charges must comply with legal requirements.
  • Service charges must be determined based on the landlord's obligations under the lease.
  • Tenants can challenge the reasonableness of service charges under the Landlord and Tenant Act 1985.

❌ Tends to be rejected

  • Service charges must be dismissed if they are not deemed reasonable and properly disclosed.
  • Service charges must be dismissed if they are considered excessive or unreasonable.

Patterns observed in similar cases in this collection — every case is unique.

❓ Frequently asked questions

What did this decision decide?

The decision ruled that a tenant must pay service charges that are reasonably incurred and proportionate.

Who was involved?

The case involved a landlord and a tenant.

How did the court decide, and why?

The court decided that the service charges were reasonably incurred and proportionate because they were consistent with the lease obligations.

Which laws or rules were applied?

The Landlord and Tenant Act 1985 s.27A(3) was applied.

What was the argument that mattered most?

The argument that mattered most was that the service charges were reasonably incurred and proportionate.

Was the decision for or against the person who brought the case?

The decision was against the tenant who brought the case.

What does this mean for someone in a similar situation?

Someone in a similar situation should ensure that any service charges claimed by their landlord are reasonably incurred and proportionate.

What evidence or documents mattered?

Witness statements and the lease agreement were important pieces of evidence.

Can a decision like this be appealed?

Yes, appeals can be made to the Upper Tribunal (Lands Chamber) within 28 days of receiving the written reasons for the decision.

Is it worth getting a solicitor for a case like this?

It is always recommended to seek advice from a qualified solicitor for cases involving lease obligations and service charges.

Official source: First-tier Tribunal (Property Chamber) headnote and full judgment reproduced from the court's public records. View on the official source ↗Summary, holding, technical summary and questions: produced by Artificial Intelligence based on the official headnote and judgment. These are VadeLab’s own material and are not the work of the Court.This decision was issued by the First-tier Tribunal (Property Chamber) and is reproduced from its published records. VadeLab is not affiliated with, and this page is not endorsed by, that court or tribunal.