First-tier Tribunal Rules on Service Charges and Legal Costs
📌 In brief
The First-tier Tribunal ruled on the validity of service charges and legal costs between a tenant and landlord. The decision clarified what charges are enforceable under lease agreements and statutory limits.
⚖️ Legal holding
Service charges are only payable if they comply with the lease agreement and statutory limits.
📖 Technical summary
The tribunal ruled on the payability of service charges and legal costs between the claimant and the respondent.
📜 Headnote Official document
The First-tier Tribunal ruled that certain service charges were unenforceable due to non-compliance with lease agreements and statutory limits, while others were deemed reasonable. Judge Tagliavini presided over the case.
📚 Full judgment Official document
OUTCOME: Allowed
© CROWN COPYRIGHT
FIRST-TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY) Case reference : LON/00AY/LSC/2022/0222 HMCTS code (paper, video, audio) : Face- to-Face Property : Flats B & C, 90 [ADDRESS] [POSTCODE] Applicants : [redacted] (2) [COUNSEL] (Flat C) Representative : Ms [COUNSEL], counsel Respondent : [redacted] : Mr [COUNSEL], counsel Type of [NAME] : For the determination of the liability to pay service charges under section 27A of the Landlord and Tenant Act 1985 Tribunal members : Judge Tagliavini Mrs S Phillips MRICS Venue Date of hearing : 10 [ADDRESS] [POSTCODE] 24 April 2023 Date of decision : 22 May 2023
DECISION
2
Decisions of the tribunal (1) The tribunal finds nil sums are payable by [NAME] to the respondent in respect of the sums of £662.97 and £782.97. (2) The tribunal finds the sum of £50 is payable by [NAME] in respect of administration fees incurred in 2021 and 2022 for the collection of the ground rent. (3) The tribunal finds nil sum is payable by the [NAME] in respect of the £120 legal costs. (4) The tribunal makes an order under section 20C of the Landlord and Tenant Act 1985 and paragraph 5 of Schedule 11 of the Commonhold and Leasehold Reform Act 2002, so that none of the landlord’s costs of the tribunal proceedings may be passed to the lessees through any service charge. (5) The tribunal determines that the Respondent shall pay the applicants £300 within 28 days of this Decision, in respect of the reimbursement of the tribunal fees paid by the applicants. The [NAME]
1. The Applicant seeks a determination pursuant to s.27A of the Landlord and Tenant Act 1985 (“the 1985 Act”) as to the amount of service charges are payable by the applicants in respect of the service charge years 2021 and 2022. In the [NAME] form the total amount in dispute was stated as £1,876.44.
The hearing 2. The applicants were represented by Ms [COUNSEL] of counsel at the hearing and the Respondent was represented by Mr [COUNSEL] of counsel. Both applicants attended the hearing and gave oral evidence to the tribunal. No representative from the respondent attended the hearing and no witness statement was provided.
3. At the hearing counsel for the respondent sought to rely on a document dated 24 July 2017 and Schedule of Insurance for the period 2020 to 2021. The applicant objected to the admission of this late evidence. The tribunal did not allow this late evidence to be relied upon by the respondent as no reason for its late service was provided and no person attended who could give evidence about it.
3 The background 4. The property which is the subject of this [NAME] is an early 1900’s house converted into three flats on the ground, first and [NAME] floors. Flats B and C are held on 999-year leases with effect from 25 March 2011 with rising ground rent of £350 per annum (Flat C) and £450 (Flat B) being payable for the first twenty-five years of the term.* On 18 March 2020 the leaseholders as 90 [COMPANY], acquired the Right to Manage the subject property at 90 [ADDRESS] [POSTCODE]. Previously, the property was managed by [RESPONDENT] on behalf the freehold respondent. *The tribunal notes the particulars of the lease for Flat C recount the annual rent as £350 (three hundred pounds) (sic) during the first twenty five years of the term. However, no party sought to dispute the amount of ground rent claimed and in any event the tribunal does not have jurisdiction in respect of this.
5. The applicants hold a long lease of their respective flats which requires the landlord to provide services and the tenant to contribute towards their costs by way of a variable service charge. The specific provisions of the lease and will be referred to below, where appropriate. The issues 6. At the start of the hearing the parties identified the relevant issues for determination as follows: The first applicant (i) The payability of service charges demanded by the respondent on 24 February 2021 in the sum of £662.97 as ‘amount outstanding from previous account.’ (ii) £240 management fee for the period 2021-22 (now conceded by the respondent to have been demanded in error). (iii) £60 administration fee for collection of (ground) rent for each year (2021 and 2022). The [NAME] applicant (iv) The payability of service charges demanded by the respondent on 24 February 2021 in the sum of £733.47 as ‘amount outstanding from previous account.’
4 (v) £240 management fee for the period 2021-22 (now conceded by the respondent to have been demanded in error). (vi) £60 administration fee for collection of (ground) rent for each year (2021 and 2022). [NAME] (vii) The respondent has since claimed the sum of £120 legal costs from each applicant 7. Having heard evidence and submissions from the parties and considered all of the documents provided, the tribunal has made determinations on the various issues as follows. The tribunal’s decisions The payability of service charges demanded by the respondent on 24 February 2021 in the sum of £662.97 and £733.47. The tribunal’s decision 7. The tribunal determines that the amount payable in respect of these two sums said to be ‘amounts outstanding from previous account’ is nil. . Reasons for the tribunal’s decision 8. The tribunal finds from the documentation disclosed by the respondent, nil monies were owed from the [NAME]. In particular, the tribunal finds that in a Statement of Account dated 19/09/2022 from [COMPANY] the balance said to be owing in respect of the property as of 23/03/2020 was nil and as of 18 March 2020 the applicant’s [COMPANY] had acquired the ‘right to manage.’ £60 administration fee for collection of (ground) rent for each year (2021 and 2022). The tribunal’s decision 9. The tribunal finds the sum of £50 by way of administration charge for each of the years 2021 and 2022 is payable by the [NAME] (less any payments made). Reasons for the tribunal’s decision
5 10. The tribunal finds the sums of £50 by way of administration fees in 2021 and 2022 are due from [NAME]. The tribunal finds ground rent was demanded by a letter dated 24 February 2021 for the year 2021-2022 and 1 March 2022 for the year 2022-2023 in which the ground rent and administration charge was due on 25 March of each year, being the commencement period of the lease. The tribunal finds clause 5(3)(f)(i) makes provision for the imposition of fees for the collection of the rent and must not exceed 15%. The tribunal finds the sum of £60 exceeds this limit and therefore reduced the administration charge to £50 in 2021 and 2022 as being a reasonable sum for this routine administrative task. The sum of £120 legal costs from each applicant The tribunal’s decision 8. The tribunal determines that the amount payable in respect of legal costs is nil.
Reasons for the tribunal’s decision 9. The tribunal finds these costs were said by the respondent to represent the Respondent’s initial costs of arranging the file for solicitors in advance of proceedings for possession of the applicants’ flats as set out in a letter from [COMPANY] dated 19 April 2022. However, the tribunal finds the purported claim for breaches of lease due to non- payment of service charges, was wholly misguided and unreasonable and are therefore these costs are not payable by [NAME]. [NAME] under s.20C and refund of fees 10. At the end of the hearing, the Applicant made an [NAME] for a refund of the fees that he had paid in respect of the [NAME]/ hearing1. Having heard the submissions from the parties and taking into account the determinations above, the tribunal orders the respondent to refund any fees paid by the applicant within 28 days of the date of this decision.
11. In the [NAME] form at the hearing, the applicants applied for an order under section 20C of the 1985 Act and paragraph 5A of Schedule 11 of the Commonhold and Leasehold Reform Act 2002. Having heard the submissions from the parties and taking into account the determinations above, the tribunal determines that it is just and equitable in the circumstances for an order to be made under section 20C of the 1985 Act, so that the respondent may not pass any of its
1 The Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013
6 costs incurred in connection with the proceedings before the tribunal through the service charge.
Name: Judge Tagliavini Date: 22 May 2023
Rights of appeal By rule 36(2) of the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013, the tribunal is required to notify the parties about any right of appeal they may have. If a party wishes to appeal this decision to the Upper Tribunal (Lands Chamber), then a written [NAME] for permission must be made to the First-tier Tribunal at the regional office which has been dealing with the case. The [NAME] for permission to appeal must arrive at the regional office within 28 days after the tribunal sends written reasons for the decision to the [NAME]. If the [NAME] is not made within the 28-day time limit, such [NAME] must include a request for an extension of time and the reason for not complying with the 28-day time limit; the tribunal will then look at such reason(s) and decide whether to allow the [NAME] for permission to appeal to proceed, despite not being within the time limit. The [NAME] for permission to appeal must identify the decision of the tribunal to which it relates (i.e. give the date, the property and the case number), state the grounds of appeal and state the result the party [NAME] the [NAME] is seeking. If the tribunal refuses to grant permission to appeal, a further [NAME] for permission may be made to the Upper Tribunal (Lands Chamber).
📊 How courts decide similar cases
Among 11 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Certain Service Charges Unreasonable and Unpayabl…
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) Tribunal Sets Reasonable Service Charges for Tenant
- First-tier Tribunal (Property Chamber) Tenant Wins Service Charge Dispute Over Major Works Notification
- First-tier Tribunal (Property Chamber) Tenant Successful in Withholding Service Charges
- First-tier Tribunal (Property Chamber) Leaseholder wins challenge over unreasonable service charges
- First-tier Tribunal (Property Chamber) Tribunal allows tenant's challenge to service charges
- First-tier Tribunal (Property Chamber) Tribunal Sets Reasonable Service Charges for Tenants
- First-tier Tribunal (Property Chamber) Tenants Win Case Against Improper Service Charge Demands
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges for Roof Rep…
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The tenant is entitled to refuse payment if the landlord fails to notify properly.
- Service charges must be reasonable and justified under the Landlord and Tenant Act.
- Tenants can withhold payment if formal demands are not made.
- Unreasonable service charges can be challenged under the Landlord and Tenant Act.
- Service charges must comply with lease agreements and statutory limits.
❌ Tends to be rejected
- No significant factors identified leading against the claimant in the provided cases.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that some service charges were invalid and others were reasonable according to lease agreements and statutory limits.
Who was involved?
A tenant and a landlord were involved in the dispute over service charges.
How did the court decide, and why?
The court decided based on the lease agreements and statutory limits, ensuring fairness in the charges.
Which laws or rules were applied?
Section 27A of the Landlord and Tenant Act 1985 and Section 20C of the same act were applied.
What was the argument that mattered most?
The argument that mattered most was whether the service charges complied with the lease agreement and statutory limits.
Was the decision for or against the person who brought the case?
The decision was for the tenant, dismissing some charges and reducing others.
What does this mean for someone in a similar situation?
Someone in a similar situation should review their lease agreement and ensure that service charges comply with statutory limits.
What evidence or documents mattered?
Statements of account and lease agreements were crucial in determining the validity of the service charges.
Can a decision like this be appealed?
Yes, a decision like this can be appealed to the Upper Tribunal (Lands Chamber) within 28 days.
Is it worth getting a solicitor for a case like this?
Yes, it is recommended to seek advice from a qualified solicitor for cases involving service charges and legal disputes.
