First-tier Tribunal Rules on Service Charges for Maintenance and Decoration
📌 In brief
The tribunal decided on the validity of service charges for maintaining and decorating certain parts of a building. The decision was based on the interpretation of lease agreements and the responsibilities outlined therein.
⚖️ Legal holding
Service charges for maintenance and decoration of certain building elements are recoverable under the lease provisions.
📖 What the law says
This section defines 'service charge' as an amount paid by a tenant for services, repairs, maintenance, improvements, insurance, or the landlord's management costs. It also specifies that these charges can vary based on the actual costs incurred by the landlord.
Plain-English explanation — does not replace advice from a solicitor.
📖 Technical summary
The tribunal ruled on the interpretation of lease provisions regarding service charges for maintenance and decoration.
📜 Headnote Official document
The tribunal determined the reasonableness and payability of service charges for maintenance and decoration of certain building elements under lease provisions. The decision focused on the interpretation of clauses related to the main structure, exterior, and balconies.
📚 Full judgment Official document
OUTCOME: Allowed
FIRST-TIER TRIBUNAL
PROPERTY CHAMBER
(RESIDENTIAL PROPERTY)
Case Reference : CAM/00KF/LSC/2019/0013
Property : 1 [ADDRESS] [POSTCODE]
Applicant: [redacted]
Respondent: [redacted]
Type of Application : to determine reasonableness and payability of service
charges for the year 2019 [LTA 1985, s.27A]
Tribunal Members : [NAME], R Thomas MRICS & O N Miller BSc
Date and venue of : Monday 10th June 2019 at
Hearing Southend-on-Sea Magistrates Court
Date of decision : 22nd July 2019
DECISION
• Determination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . paras 1–3
• Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . paras 4–5
• Disputed lease provisions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . paras 6–13
• Relevant statutory material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . paras 14–17
• Inspection and hearing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . paras 18–28
• Discussion and findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . paras 29–42
1. This is an unusual application, as counsel for the respondent was keen to stress
that the parties had not fallen out, remained friends, but that they disagreed on
the precise interpretation of certain provisions in the standard-form lease and
therefore on their respective liabilities to pay under the service charge provisions.
2. The application seeks answers to five questions :
a. Is “decoration” equivalent to “maintenance” including repairs and
replacement of elements which cannot simply be decorated due to
disrepair?
b. Is the balcony demised to the tenant?
c. Regardless of whether it is demised to the tenant, is the balcony and its
balustrade an element of the building’s exterior which should therefore be
maintained and decorated at the landlord’s expense?
d. Are external doors, including those giving access to the balcony, elements
of the building’s exterior which should therefore be maintained and
decorated at the landlord’s expense?
e. Are windows elements of the building’s exterior which should therefore
be maintained and decorated at the landlord’s expense?
3. For the reasons which follow the tribunal determines that :
a. No, decoration is not equivalent to maintenance. It is limited to painting
or papering, with appropriate preparation work
b. Yes, the balcony is used exclusively by and accessed through the upper
maisonette. Although the lease plan is inadequate and fails to include the
balcony it is part of or appurtenant to the demised premises
c. The balcony and balustrade are not only part of the exterior of the
building, the decoration of which are service charge costs, but they are
also an integral part of the design of the building and – as part of its main
structure – the cost of maintenance and repair are also recoverable under
the service charge
d. The external doors, including those giving access to the balcony, form part
of the exterior of the building and the decoration costs are recoverable as
service charge costs. They are not part of the main structure
e. Windows are part of the exterior and, in the case of the two projecting
windows at the side and rear of the building, they are also essential and
significant structural elements of each projecting box and therefore form
part of the main structure of the building.
Background
4. The subject premises comprise an end-terrace house at the junction of [ADDRESS] and [ADDRESS], in a conservation area one block back from the [ADDRESS] and seafront just to the west of the town centre. It has been sub-divided
into a ground floor flat and a first and second floor maisonette, with the two
lessees also being joint freeholders. Recently, after leaks from the ceiling above
the first floor bay window at the front of the maisonette, significant repairs were
required to the balcony which partly rested upon top of it.
5. The work involved repairing the roof above the bay window and rebuilding and
reconfiguring the balcony decking, plus repairing or replacing individual sections
of ornate cast iron balustrade before repainting the whole. The balcony serves
only the applicant’s maisonette, and the parties disagree about who is responsible
for the cost of repair. Is it the responsibility of the applicant alone or of both
lessees, through the service charge provisions in their respective leases?
Disputed lease provisions
6. The tribunal was initially surprised that the lease of the applicant’s maisonette
which was included in the main bundle was dated 8th May 1975, granting a term
of 99 years from that date. By the time of the hearing the unexpired term would
therefore be just under 55 years, making it by then unmortgageable. Fortunately,
however, the respondent also produced a bundle which not only included a lease
of her flat dated 19th September 1990, also for a term of 99 years from 8th May
1975, but two more recent leases. These were :
a. A surrender and lease of the maisonette dated 26th February 2010 between
[NAME] [RESPONDENT] & [NAME] (landlord) and
[APPELLANT] (tenant), for a term of 99 years from that date
at a stepped ground rent and various indemnities, but otherwise subject
to the same terms and covenants as contained in the original lease
b. A deed of variation dated 22nd June 2016 between [APPELLANT]
& [NAME] [RESPONDENT] (landlord) and [NAME]
[RESPONDENT] & [NAME] (tenant), varying the lease of the flat by
extending the term of the lease to 99 years from that date, at a peppercorn
rent. Save for those amendments the terms of the 1990 lease continued
in full force for the duration of the extended term.
7. Ms [NAME] was Mr [APPELLANT]’s predecessor in title as tenant. The terms of the
two new or extended leases have therefore diverged, and in neither case was the
statutory method of obtaining a lease extension employed.
8. On the provisions material to this application, however, the obligations remain
similar – save that by clause 4(2) of the respective leases the maisonette shall
contribute and pay two thirds of the costs expenses outgoings and matters
mentioned in the Third Schedule while the liability of the flat is one third.
9. Beyond a recital that “the flat” means “the interior faces of such exterior walls
which bound the flat the floor structure and ceiling and includes all systems tanks
drains pipes wires ducts and conduits within the same limitations” and a brief
demise of “the first floor and second floor maisonette” (or “the ground floor and
lower ground floor flat”) “as shown for the purposes of identification only on the
plan annexed hereto and there edged red” the lease is unhelpful. In each case the
red outline on the lease plan is exactly the same. Neither shows the balcony. The
demise of the maisonette does however also include the garden coloured green
on the plan. Each demise includes the easements rights and privileges mentioned
in the First Schedule.
10. The first covenant imposed on the tenant, by clause 4(1), is to :
Keep the demised premises (other than the parts thereof comprised and
referred to in sub-clauses (4) and (5) of clause 6 hereof) and all walls party
walls sewers drains pipes cables wires and appurtenances thereto
belonging in good and tenantable repair and condition and in particular
(but without prejudice to the generality of the foregoing) so as to support
shelter and protect the part of the building other than the demised
premises.
11. Clause 6 contains the landlord’s covenants, and sub-clause (4) and (5) provide :
(4) That the landlord will maintain repair decorate and renew (a) the main
structure the foundations and in particular the roof chimney stacks and
rainwater pipes of the building and (b) the gas and water pipes drains and
electric cables and wires in under and upon the building and enjoyed or
used by the tenant in common with the owners and lessees of the other
flat (c) the boundary walls and fences of the building (d) the main
entrances passages landings and staircases of the building so enjoyed or
used by the tenant in common as aforesaid
(5) That the landlord will so often as reasonably required decorate the
exterior of the building in such manner as shall be agreed by a majority of
the owners or lessees of the flats comprised in the building or failing
agreement in the manner in which the same was previously decorated or
as near thereto as circumstances permit and in particular will paint the
exterior parts of the building usually painted with two coats of good paint
at least once every three years.
12. The above provisions, clearly lifted from a template lease for a building with more
than two lessees and shared landings and staircases, therefore limit the extent of
the tenant’s repairing obligations in clause 4(1).
13. The costs to which the tenants must contribute in two thirds / one third shares
appear in the Third Schedule. These include at paragraph 1 the expense of
maintaining repairing and redecorating and renewing the main structure of the
building, its boundary walls and fences, and the main entrance. Paragraph 2
adds the cost of decorating the exterior of the building and paragraph 5 the cost
of building insurance.
Relevant statutory material
14. Section 18 of the Landlord and Tenant Act 1985 defines the expression “service
charge”, for the tribunal’s purposes, as :
an amount payable by a tenant of a dwelling as part of or in addition to the
rent... (a) which is payable, directly or indirectly, for services, repairs,
maintenance, improvements or insurance or the landlord’s costs of
management...
15. The overall amount payable as a service charge continues to be governed by
section 19, which limits relevant costs :
a. only to the extent that they are reasonably incurred, and
b. where they are incurred on the provision of services or the carrying out of
works, only if the services or works are of a reasonable standard.
Section 19 is not relevant to this enquiry.
16. The tribunal’s powers to determine whether an amount by way of service charges
is payable and, if so, by whom, to whom, how much, when and the manner of
payment are set out in section 27A of the Landlord and Tenant Act 1985. The
first step in finding answers to these questions is for the tribunal to consider the
exact wording of the relevant provisions in the lease. If the lease does not say
that the cost of an item may be recovered then usually the tribunal need go no
further. The statutory provisions in the 1985 Act, there to ameliorate the full
rigour of the lease, need not then come into play.
17. Please also note sub-sections (5) & (6), which provide that a tenant is not to be
taken to have agreed or admitted any matter by reason only of having made any
payment, and that an agreement by the tenant of a dwelling (other than a
post-dispute arbitration agreement)1 is void in so far as it purports to provide for
a determination in a particular manner or on particular evidence of any question
which may be the subject of an application to the Tribunal under section 27A.
Inspection and hearing
18. The tribunal inspected the premises at 10:00 on the morning of the hearing. At
the time of the inspection it was raining and sunken parts of the exterior near the
front door (which is accessed not from [ADDRESS] but from [ADDRESS])
had substantial puddles. From a shared entrance door the applicant’s front door
to the right of a small lobby leads up a winding set of internal stone steps to the
first floor. A second staircase leads up to the top floor, from whence one can
access the balcony to the front of the building through one room and out via an
external doorway. This door is a recent replacement; the previous one having
badly decayed.
19. The building is probably Edwardian, and of a very similar style as the others in
the terrace. The building at each end has a long top floor balcony, with most of
the houses in between having a smaller balcony just over the two-story bay. The
buildings at the northern end are rendered and painted, like the subject property
at the opposite end. The rest have a plain brick finish, save for some stucco
around front entrance arches and some bay windows.
20. At the front of the building (i.e. facing [ADDRESS] and the small park on the
other side of the road) a bay projects at ground and first floor levels. On the
second floor a balcony with ornate cast iron balustrade extends almost but not
quite the full width of the building. It is supported for the main part by iron
brackets anchored into the front wall, and to the left end (when looking from the
street) by the top of the bay. Photographs show that the balcony originally lay
directly over the roof of the bay, surfaced with square floor tiles. Now, rebuilt,
a gap has been left and the timber balcony decking is slatted to facilitate drainage.
Extensive work has been done to refurbish, repair or replace entire cast iron
sections of the balustrade before repainting it.
21. On the top floor a room facing on to [ADDRESS] (see the photograph on page
38) and one at the rear, overlooking the yard, have projecting box sections, like
oriel windows supported on more cast iron brackets, and in which the timber
windows comprise approximately 75% of each box and the entire structure apart
from a small panelled section below and a flat roof above.
22. The kitchen is on the first floor, to the rear. An external doorway leads from here
to a large external timber deck with table and chairs above the ground floor rear
extension of the downstairs flat. Behind the door is a timber shed built against
the rear wall, for the exclusive use of the maisonette. An external timber staircase
leads down to the rear yard, also within the demised premises of the maisonette.
23. The tribunal saw no need to inspect the interior of the ground floor flat, as the
1 Eg. provisions in a lease stating that the landlord’s accountant’s certificate shall be conclusive, or
that any dispute shall be referred to arbitration
issues all relate to work undertaken to the applicant’s maisonette.
24. The hearing lasted an hour and a half. Mr [APPELLANT], an architect, represented
himself while the respondent instructed counsel. The facts were not in dispute;
merely the interpretation of the lease provisions, and whether the past conduct
of the respondent and the applicant’s predecessor in title regarding repairs and
redecoration might alter their obligations under the leases.
25. Each party submitted a written statement of case, with the respondent making
more lengthy written submissions as well.
26. Having consulted the [NAME], the applicant referred to and
submitted short summaries of the following legal authorities (case law) : [NAME]
v [COMPANY],2 Sheffield City Council v [NAME],3 and [NAME] v
[NAME].4
27. The respondent in turn relied upon [NAME] v [NAME],5 [RESPONDENT] v Barr6 and, in oral argument, the definition of “appurtenant
property” in section 112 of the Commonhold and Leasehold Reform Act 2002.7
28. In the respondent’s statement of case and in oral argument certain other
questions were raised, such as whether the rear external staircase and the shed
on the rear deck were appurtenant to the applicant’s demise, and so his exclusive
responsibility.
Discussion and findings
29. In considering the definition of such words as “structure”, “main structure” and
“decorate” the tribunal found various passages in the current edition of Dowding
& Reynolds8 to be of great assistance.
30. In determining the extent of a covenant to repair one must look first to the lease
and definition of the demised premises. One may also consider the plan, if any,
although in the instant case that is not very helpful when considering the finer
detail. One must also consider to what extent an item is properly appurtenant to
2 [2000] 11 WLUK 17; [2000] EG 124 (CS)– The whole of a roof terrace forming the roof of another
flat was part of the exterior fabric and included within the landlord's repairing covenant.
3 [2008] 8 WLUK 192; LRX/146/2007 – External windows on a dwelling-house or building could
be part of its structure or exterior for the purposes of the Housing Act 1985 Sch.6 para.14(2)(a)
4 [1991] 1 EGLR 261; (1992) 24 HLR 1 – The “structure” of a dwelling-house consisted of those
elements of the overall dwelling-house which gave it its essential appearance, stability and shape.
5 [1979] QB 525, CA – The word “appurtenance” will not be understood to extend to any land which
would not pass under a conveyance of the principal subject matter without being specifically
mentioned; that is to say, to extend only to land or buildings within the curtilage of the principal
subject matter
6 [2014] EWHC 3968 (TCC) ([NAME] J) – A dwelling, as well as the individual apartment
described in the lease, may possibly extend to other parts of the building which the occupiers of
the apartment have in practice exclusive access of living – such as their balcony
7 ...any garage, outhouse, garden, yard or appurtenances belonging to, or usually enjoyed with, the
building or part or flat
8 [NAME] : Dilapidations : Law and Practice (6th ed – 2018, Sweet & Maxwell)
the demised property, is a projection form it, or a fixture that was present at the
commencement of the lease, and thus to be enjoyed with the premises demised.
However, the tribunal must first consider what constitutes the “main structure”
and then whether that includes anything attached to it.
31. In [NAME] v [NAME] Mr [NAME] [NAME] QC provided what the Court of
Appeal in Grand v Gill9 later described as a “good working definition” of the word
“structure” by observing :
I have come to the view that the structure of the dwellinghouse consists
of those elements of the overall dwelling house which give it its essential
appearance, stability and shape. The expression does not extend to the
many and various ways in which the dwellinghouse will be fitted out,
equipped, decorated and generally made to be habitable.
32. The authors of [NAME] argue, at 7–38, that despite this “good
working definition” :
...the question of what constitutes the structure in any particular case will
ultimately depend upon the proper construction of the lease in question.
In many cases, the lease will itself provide some guidance as to what is
meant. Where that is not the case, the correct approach will be to seek to
identify those parts of the uilding that, having regard to the language and
scheme of the lease as a whole, the objective background facts known to
both parties at the date of the lease and the guidance given by the above
cases, the parties must be taken to have regarded as comprising the
structure. In the case of a separate, self-contained building, these will
include, at the very least, all those parts of it which have to do with its
stability and protection from the elements. On this basis, the structure of
a traditionally built building will extend on any view to the roof,
foundations and load-bearing walls. Depending upon the circumstances,
it is likely to include other items as well.
33. At 7–39, they suggest that the expression “main structure” will generally indicate
a more restrictive meaning than “structure” alone. As always, however, the
question is one of construction in every case.
34. Finally, it is worth noting Blundell v [APPELLANT],10 in which a house was let
containing a tenant’s repairing covenant which expressly excluded liability for
“structural repairs to the foundations roof main walls and drains.” [NAME] J did
not attempt any definition of “structural repairs”, but held that repairs to a
balustrade forming the boundary of a balcony at first-floor level were not within
the exception. His reasoning was that it was not a wall at all, still less a main wall,
and in any event, the repairs were not structural because the balustrade was not
part of the structure but was simply a “piece of decoration.”
35. Applying the facts of this case the tribunal respectfully disagrees. The covenant
in [NAME] excluded liability for structural repairs to “main walls”. The covenant
in this case refers merely to the “main structure”. Further, while [NAME] J did
not regard a balustrade as a wall, and that it was simply “a piece of decoration”,
9 [2011] 27 EG 78
10 (1958) 171 EG 491
those seeking to apply Part 1 of the Housing Act 2004 and the provisions of the
Housing Health and Safety Rating System would take a very different view. The
balustrade is both an essential safety feature and, by tying back into the wall at
each end, creates a box structure that provides the balcony with some structural
integrity.
36. At 7–41 the authors turn to the meaning of the term “exterior” :
Prima facie, the “exterior” will include all external parts of the building or
unit, i.e. the roof and the structure supporting it, chimneys, external
cladding, all outside gutters and pipes, outside walls and external doors.
It will generally also include windows and window frames. Thus, in [RESPONDENT]
v [RESPONDENT] the landlord of a [NAME] covenanted to do “outside
repairs”. It was held that this included windows, “the windows being part
of the skin of the house”.
37. In [NAME] v [COMPANY],12 however, [NAME] J
disagreed with the submission that the expressions “structure and exterior” were
to be read as covering much the same thing. He said that it was arguable, for
instance, that the outside of the windows or doors are not part of the “structure”,
but they are undoubtedly part of the “exterior.”
38. The Cambridge English Dictionary definition of “decorate” is “to paint the inside
or outside of a house or put paper on the inside wall.” According to [NAME], at Chapter 15, an obligation to decorate usually arises in one of two
ways: as part of the work required under a covenant to repair, or by virtue of an
express covenant to decorate. Even if the covenant to repair makes no express
reference to redecorating previously painted parts, the covenant will ordinarily
apply both to the painted surface and the underlying fabric – but to what extent?
In considering the extent to which the obligation requires the covenantor
to repaint, two aspects of the law relating to the general covenant must be
borne in mind: first, no work is required until the subject matter of the
covenant is in a damaged or deteriorated condition; and second, no
remedial work is required until the nature of the relevant damage or
deterioration is such as to bring the subject-matter below the
contemplated standard. It follows that a covenant to repair does not oblige
the covenantor to do any painting until the condition of the existing
paintwork is defective to such an extent as to fall below the appropriate
standard.13
39. An express covenant to decorate does not relieve a tenant of its obligation to do
so under its repairing covenant, but the covenant to decorate is additional to it.
In the Australian case of Gemmell v Goldsworthy14 [NAME] J said that :
The term to paint every two years is absolute and unconditional. It had to
be done whether it was apparently necessary or not, whereas the duty
under the term to repair was to ‘keep up’ the condition of the painting
11 (1879) 23 SJ 656
12 [2000] L&TR 428
13 [NAME], at 15–03
14 [1942] SASR 55
during the intervening period of two years only if and when it was
necessary and proper to do so.
40. It follows that “decorate” cannot be equated with “maintain”, as argued for by Mr
[APPELLANT]. It is a more limited covenant in scope, but if required to be done with
a specified frequency then it must be done, whether objectively necessary or not.
41. The tribunal therefore determines that :
a. “Decorate” cannot be equated with “maintain”. It is an entirely separate
covenant
b. The balcony is property only accessible to and enjoyable with the upper
maisonette, and is thus at least appurtenant property, even if not formally
demised
c. The balcony is part of the main structure, for maintenance purposes, and
is also part of the exterior, to be decorated as a service charge expense
d. External doors are part of the exterior, for decoration purposes, but are
not part of the main structure for purposes of maintenance and repair
e. The outside of the windows also form part of the exterior. However, in the
case of the two projecting windows at the side and rear of the building,
they also comprise essential and significant structural elements of each
projecting box and thus are part of the main structure of the building : see
the photographs at pages 38 and 48 of the main bundle.
42. Some additional points were raised by the respondent. The tribunal considers
that the rear decking outside the appellant’s first floor kitchen is appurtenant to
the maisonette, as are the external steps leading down to the rear yard which is
expressly demised with the maisonette. While the shed has been built against the
rear wall, the tribunal does not regard it, unlike the balcony, as an integral part
of the structure or main structure of the building. Responsibility for the repair
of all these items therefore lies with the lessee of the maisonette. As part of the
exterior, however, their decoration is a legitimate service charge expense.
Dated 22nd July 2019
[NAME]
First-tier Tribunal Judge
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Limits Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Dispute
- First-tier Tribunal (Property Chamber) Tenant Ordered to Pay Landlord's Maintenance Costs
- First-tier Tribunal (Property Chamber) First-tier Tribunal Approves Service Charges for Repairs
- First-tier Tribunal (Property Chamber) Tribunal Reduces Unfair Service Charges for Tenants
- First-tier Tribunal (Property Chamber) First-tier Tribunal Grants Dispensation for Critical Heating Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Freehold Acquisition Price at £572
- First-tier Tribunal (Property Chamber) Tenant Can Withhold Payment If Service Charge Demand Is Invalid
- First-tier Tribunal (Property Chamber) Management Fee Deemed Unreasonable and Unpayable
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Decides on Reasonableness of Service Charges and Admin …
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- The balcony is exclusively used by and accessed through the upper maisonette, making it part of the demised premises.
- The balcony and its balustrade are part of the building's exterior and an integral part of its main structure.
- The cost of maintaining and repairing the balcony and balustrade is recoverable under the service charge.
- External doors, including those to the balcony, are part of the building's exterior, and their decoration costs are recoverable.
- Windows are part of the exterior, and projecting windows are also essential structural elements of the building.
❌ Tends to be rejected
- The argument that a balustrade is merely a "piece of decoration" was disagreed with by the tribunal.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
The tribunal ruled on the reasonableness and payability of service charges for maintenance and decoration of certain building elements.
Who was involved?
The case involved a tenant and a landlord, both of whom disagreed on the interpretation of lease provisions.
How did the court decide, and why?
The court decided based on the interpretation of lease provisions, determining the recoverability of service charges for certain building elements.
Which laws or rules were applied?
The Landlord and Tenant Act 1985, specifically sections 18 and 27A, were applied.
What was the argument that mattered most?
The argument centered around the interpretation of lease provisions regarding the main structure and exterior elements.
Was the decision for or against the person who brought the case?
The decision favoured the landlord's interpretation of the lease provisions.
What does this mean for someone in a similar situation?
Someone in a similar situation should carefully review their lease provisions to understand their responsibilities and rights regarding service charges.
What evidence or documents mattered?
The lease agreements and the specific clauses related to service charges were crucial to the decision.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to the Upper Tribunal.
Is it worth getting a solicitor for a case like this?
It is advisable to seek legal advice from a qualified solicitor for cases involving lease provisions and service charges.
