First-tier Tribunal Rules Service Charge for Lift Repairs Reasonable and Payable
📌 In brief
The First-tier Tribunal decided that a service charge of £250 for lift repairs is fair and must be paid by the tenant. The ruling was based on the fact that the repairs were necessary due to wear and tear and were shared equally among all a person.
⚖️ Legal holding
Service charges for lift repairs are reasonable and payable if they are incurred as a result of wear and tear and are proportionately shared among a person.
📖 Technical summary
The First-tier Tribunal determined that a service charge of £250 for lift repairs is both payable and reasonable under the lease agreement.
📜 Headnote Official document
The First-tier Tribunal (Property Chamber) ruled that a service charge of £250 for lift repairs is both reasonable and payable under the lease agreement. The decision was based on the necessity of the repairs and the proportionate sharing of costs among leaseholders.
📚 Full judgment Official document
OUTCOME: Allowed
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Case Reference : LON/OOBJ/LSC/2022/0260
Property : [ADDRESS], [POSTCODE]
Applicant
: [redacted]
Limited
Representative : [COUNSEL] Solicitors
Respondent: [redacted] : In person
Type of Application : Determination as to reasonableness and payability of service charges.
FIRST - TIER TRIBUNAL PROPERTY CHAMBER (RESIDENTIAL PROPERTY)
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Tribunal Members :
Judge Shepherd
Date and venue of :
Paper hearing on 13/12/22 Hearing
_______________________________________________
DECISION ____________________________________
© CROWN COPYRIGHT 2013
1. In this case the Applicant, [ADDRESS] (Putney) [APPELLANT] (“The Applicant”), the landlord of [ADDRESS], [POSTCODE] ( The premises) seeks a determination as to the payability and reasonablenes of service charges pursuant to section 27A of the Landlord and Tenant Act 1985. The Respondent to the claim is [APPELLANT] [NAME] who is the lessee of the premises. The claim is a discrete claim in that it concerns service charges of £250 which relate to lift works in the building in which the premises are located. On the application the landlord states that the amount in dispute is £250 yet it would appear that the landlord is also seeking costs which are referred to below.
2. In the application it states that the issue relates to a lift brake overhaul repair invoice dated the 15th of March 2021 and the sum is £250 pounds being the 9th shared due.
3. Directions were issued by the Tribunal on the 26th of August 2022. Amongst other things it was stated in the directions that they had been drafted on the papers without an oral hearing and that a party may apply to the Tribunal for a variation of the directions within seven days of the date of the directions. In
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addition, the Tribunal identified the issues to be determined as the service charge for the year 2021 and whether the Applicant is liable to pay a contribution of £250 being 1/9 of an invoice for lift brake overhaul. Secondly whether the Respondent is liable to pay the Applicant's legal costs of £610. Neither party made an application to vary the directions and therefore the issues to be determined remain.
4. As part of the Respondent's case he sought permission to rely on an expert surveyor’s report which was filed and served immediately before my consideration of the case. The surveyor’s report does not relate in anyway to the issues that I am deciding (see above). The report relates to disrepair that is alleged in the building which is allegedly affecting the premises. There is no identifiable connection between the service charges that the Applicant is seeking and this report. For example, there is no suggestion that the lift repairs relate in some way to historical neglect by the Applicant and in any event the survey report doesn't address the lift. In order to be accepted as expert evidence at a late stage the Tribunal would need to be satisfied that this is relevant information. I am not satisfied that the information is relevant at all to the issues being resolved by me and accordingly I refuse permission to include the expert evidence. It may be that at a later hearing either in the Tribunal or in the County Court they Respondent may wish to try and re - introduce this evidence but I refuse permission in this instance.
5. As already indicated the issue at hand is the cost of the lift repairs. The building consists of nine flats under the lease the Respondent is required to pay 1 ninth of the expenses and outgoings incurred by the lessor in any year or part of the year in respect of the items of expenditure specified in the fourth schedule to the lease. The 4th schedule provides that the lessee is to contribute to expenses and outgoings incurred by the lessor contained in clause 6 of the lease. Clause 6 (5) refers to the covenant to maintain cleanse repair and when necessary renew various items including in the relevant sub paragraph (d) the lift situated in the building. In the present case the clause appears to apply to the work involved and indeed there is no challenge by the Respondent in relation to the payability of the charge under the lease.
Accordingly, I determine that the sums are prima facie payable under the lease. The next question is whether the sums are reasonable?
6. The need for the lift brake overhaul repair was described to tenants of all flats in an e-mail dated the 26th of January 2021 which also set out details of the cost and the £250 contribution required from each of the nine flats. The Respondent challenged whether the sum should have been claimed on insurance but the Applicant says this was not relevant because the lift repairs were required as a result of wear and tear and were not covered by any insurance. The repair was completed on the 15th of February 2021. An invoice
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was issued to the Respondent and other flats on the 15th of March 2021 and a formal reminder was sent on the 10th of September 2021. The Respondent brought up the issue of the tenant’s summary of rights and obligations under section 21B of the Landlord and Tenant Act 1985 being left out from the demand but this was rectified by the reissue of the relevant invoice accompanied by the relevant information on the 20th of April 2022. The effect of this is that although the requirement for payment was suspended this suspension was effectively lifted on the 20th of April 2022 and the payment was due from that date. The Applicant states that out of nine [NAME] only the Respondent and one other have failed to pay the lift repair invoice.
7. In his bundle the Respondent has included a large amount of information which is irrelevant to the issues at hand. This concerns correspondence from his solicitors to the landlord’s solicitors in relation to alleged disrepair and proposed major works in the building which do not relate to the lift. Again, whilst I determined that this information is all irrelevant to the present application it may be that it can be used by the Respondent at a later date in separate proceedings. Amongst that information however was correspondence from the Respondent's solicitor stating that the Respondent would pay the lift repair cost. This is a letter dated 18th of October 2021 which states given the modest amount involved our client is prepared to make payment of the £250 pounds in order to draw a line under the matter. This has not happened.
8. The Respondent also raises issues in relation to the governance and management of the landlord. I do not regard this as relevant to the central question of whether the lift repair costs are reasonable. Neither is the suggestion, which is not evidenced, that the Applicant has in some way got a vendetta against the Respondent. Finally, the reference to another leaseholder who has not paid the sum is irrelevant to whether the Respondent is liable for that sum. In amongst the Respondent’s information is the suggestion that the Applicants should have consulted in relation to the proposed works to the lift. This is misguided as the requirement for consultation for qualifying works only kicks in if the landlord is seeking costs of over £250 per unit.
9. I need to look objectively at the invoice from [COMPANY] dated the 15th of February 2021. The invoice states that the engineer attended site and suspended the lift service. The engineer landed the counter weight and suspended the lift car on appropriate lifting tackle. He/she stripped down the main break and removed the brake coil and brake cheeks to the factory. He/she removed and disposed of the worn linings in accordance with the current waste management directives. He/she supplied and fitted new linings, pre checked and inspected the brake coil, cleaned and inspected all parts tested it electrically, checked manual inspection which revealed electrical short between 2 phases and stripped windings rewind to class F insulation. He/she stoved and
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varnished the windings. He/she returned all parts to site and rebuilt the brake and set up for correct operation. He/she rehung the lift car and returned the lift to service. He/she adjusted the brake to give optimum floor levelling. The contractor then returned to the site after one week later to readjust the brake following initial bedding in. The costs for completing all of the above works for £2357 pounds excluding VAT. On its face these sums appear eminently reasonable. Lift maintenance is well known to be expensive and if the replacement of a lift can be avoided then the costs are being kept below the substantial amounts that replacement requires. Neither is it surprising that the Applicant needed to go back to [NAME] to ask for further sums to meet the additional cost of the lift repair. Lifts are quite simply very expensive to maintain. The Applicant chose to limit the demand to £250 per leaseholder.
Accordingly, I determine that the costs are reasonable as well as payable.
10. The Applicant also seeks costs and relies on Clause 3(21) of the lease that provides that the lessee will pay to the lessor all costs charges and expenses incurred by the lessor (a) in or in contemplation of any proceedings under section 146 and 147 of the Law of Property Act 1925 and (c) in relation to the recovery of arrears of rent. Also clause 3 (3) provides that the costs expenses and outgoings incurred by the lessor in any year or part of the year in respect of items set out in the fourth schedule shall be recoverable as rent in arrear. It seems to me the legal costs are recoverable however it is difficult to ascertain what costs have been incurred in relation to the lift repairs only.
11. In summary I determine that the sum of £250 ( service charges) is due and payable by the Respondent. The Applicant has 7 days ( 20/12/22) to send to the Tribunal and the Respondent a properly prepared schedule of costs. The Respondent has 14 days thereafter (2/1/23) to challenge in writing to the Tribunal copied to the Applicant the costs claim after which the claim will be determined.
Judge Shepherd 13th December 2022
ANNEX - RIGHTS OF APPEAL Appealing against the tribunal’s decisions
1. A written application for permission must be made to the First-tier Tribunal at the Regional tribunal office which has been dealing with the case. 2. The application for permission to appeal must arrive at the Regional tribunal office within 28 days after the date this decision is sent to the parties.
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3. If the application is not made within the 28-day time limit, such application must include a request for an extension of time and the reason for not complying with the 28- day time limit; the Tribunal will then look at such reason(s) and decide whether to allow the application for permission to appeal to proceed despite not being within the time limit.
4. The application for permission to appeal must state the grounds of appeal, and state the result the party making the application is seeking. All applications for permission to appeal will be considered on the papers 5. Any application to stay the effect of the decision must be made at the same time as the application for permission to appeal
📊 How courts decide similar cases
Among 12 similar decisions in this collection:
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Landlord's Claim for Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Service Charge Recoverability
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules on Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Allows Challenge to Service Charges for Major Works
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonable Service Charges for Leaseholders
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Service Charges Reasonable and Payable
- First-tier Tribunal (Property Chamber) First-tier Tribunal Rules Unreasonable Service Charges Unrecoverable
- First-tier Tribunal (Property Chamber) Tenant Entitled to Recover Costs Incurred in Lease Extension Claim
- First-tier Tribunal (Property Chamber) First-tier Tribunal Sets Premium for Freehold Acquisition
- First-tier Tribunal (Property Chamber) Tenant Successfully Challenges Unreasonable Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonableness of Service Charges
- First-tier Tribunal (Property Chamber) First-tier Tribunal Determines Reasonable Service Charges
A snapshot of this collection — not a prediction of your case's outcome.
⚖️ What tends to weigh in cases like this
✅ Tends to be accepted
- Tenants can challenge service charges under section 27A of the Landlord and Tenant Act 1985.
- Service charges are considered reasonable if they cover necessary repairs and maintenance.
- Service charges are deemed reasonable if they are incurred for works/services of a reasonable standard.
- Service charges are reasonable and payable if they comply with the terms of the lease agreement.
- Service charges are reasonable if they reflect actual services provided by the landlord.
❌ Tends to be rejected
- No specific losing factors identified in the provided similar cases.
Patterns observed in similar cases in this collection — every case is unique.
❓ Frequently asked questions
What did this decision decide?
It decided that a service charge of £250 for lift repairs is both reasonable and payable under the lease agreement.
Who was involved?
The case involved a landlord and a tenant who disagreed about a service charge for lift repairs.
How did the court decide, and why?
The court decided that the service charge was reasonable and payable because the repairs were necessary due to wear and tear and were shared equally among all leaseholders.
Which laws or rules were applied?
The Landlord and Tenant Act 1985 Section 27A was applied to determine the reasonableness and payability of the service charge.
What was the argument that mattered most?
The argument that mattered most was that the repairs were necessary due to wear and tear and were shared equally among all leaseholders.
Was the decision for or against the person who brought the case?
The decision was for the landlord, supporting the imposition of the service charge.
What does this mean for someone in a similar situation?
Someone in a similar situation should ensure that service charges are reasonable and necessary, and that they are shared fairly among all leaseholders.
What evidence or documents mattered?
Evidence such as the invoice for the lift repairs and the email to tenants regarding the cost were important in the decision.
Can a decision like this be appealed?
Yes, decisions from the First-tier Tribunal can be appealed to a higher court within 28 days of receiving the decision.
Is it worth getting a solicitor for a case like this?
It is always recommended to seek advice from a qualified solicitor for cases involving lease agreements and service charges.
